2021 Honda Accord Complaint
Unknown Or Other / Engine / Fuel/propulsion System
Filed March 12, 2026 · Incident date February 18, 2026
- Vehicle
- 2021 Honda Accord
- Component(s)
- Unknown Or Other / Engine / Fuel/propulsion System
- Complaint filed
- March 12, 2026
- Date of incident
- February 18, 2026
- Reported VIN
- 1HGCV1F30MA
Owner's description
I am writing to file a complaint on the service that was provided at Vann York Honda. On February 17, 2026, I was returning home from work and my car had a hard idle at start up. I was able to drive it home without issue. The next day, February 18, I got in my car and I had another hard idle start with many check engine codes appearing on the dashboard. I drove it to Vann York Honda in High Point, North Carolina for service. I was told it was a faulty fuel injector causing the problem and that it needed to be replaced. I left the car there over night and paid for the service; approximately 3,000. I got the car back on February 19. On February 20, I again had a rough idle on start up. I brought the car back to Vann York Honda and advised them that I was experiencing the same issue as before. The mechanic brought it to the back and advised me that he could not find anything wrong with the vehicle and that it is running fine. I expressed my concerns with the vehicle and he stated that without a error code or check engine light being on, it would be difficult to diagnose. The technician and the advisor said to keep driving it until a light comes on saying there is a problem since they could not find an issue. in the following 2 weeks, I had regular rough idles on start up and the fuel efficiency dropped approximately 6 miles per gallon. When I filled the car with gas, the fuel range dropped from 540 to 370. When I called about that issue, they said they reset the computer when performing the previous service on the vehicle and it is taking time for the computer to "learn" the car again. On March 6, I brought the vehicle back to Vann York Honda due to many check engine codes appearing on the dashboard. On the way to Vann York, the service advisor called me and stated that she would be reaching out to Honda Corporate to see about Honda paying for some of the cost of this service. My wife and I drove into the service bay and I spoke with the service adviso
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