NHTSA ODI #11728627

2020 Chrysler Pacifica Complaint

Electrical System / Hybrid Propulsion System

Filed April 1, 2026 · Incident date November 10, 2025

Vehicle
2020 Chrysler Pacifica
Component(s)
Electrical System / Hybrid Propulsion System
Complaint filed
April 1, 2026
Date of incident
November 10, 2025
Reported VIN
2C4RC1N75LR

Owner's description

The contact owns a 2020 Chrysler Pacifica. The contact stated that while driving approximately 45 MPH, the vehicle started losing motive power. The vehicle stalled with the check engine light and several other unknown warning lights illuminated. The vehicle was restarted; however, the check engine warning light remained illuminated. The vehicle was taken to a local dealer to be diagnosed, and it was determined that there was an electrical failure in the transmission. The vehicle was not repaired. The contact stated that prior to the failure, the vehicle was repaired under NHTSA Campaign Number: 23V010000 (Electrical System, Hybrid Propulsion System); and associated the failure with the recall. The manufacturer was informed of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 113,000.

Check a specific vehicle

Enter your VIN to see all NHTSA complaints, recalls, and safety ratings for that exact vehicle.

Related

Data sourced from the NHTSA Complaints database. Complaints are submitted by vehicle owners and have not been independently verified.