2009 Ford Explorer Problems & Complaints

TRANSMISSION WENT OUT WHILE DRIVING ON EXPRESSWAY SPEED LIMIT WAS75 MPH ON CRUISE CONTROL

MY CAR HAS AIRBAG LIGHT ON AND I HAVE CONSTANT PROBLEMS WITH THE FUEL SYSTEM, AND A FEW ELECTRICAL PROBLEMS.

SUV SEEMS TO BE IDLED DURING START UP OR EVEN WHEN DRIVING. SOUNDS AIRY LIKE ITS TRYING TO ACCELERATE. ALSO I HAVE HAD BREAK PADS REPLACED MORE THAN USUAL. MECHANIC SAID IT WAS REPORTED THAT THEY HAVE GONE OUT MORE THAN NORMAL. EACH TIME GOING OUT BEFORE WARRANTY EXPIRED. TODAY, CAR WAS PLACED IN REVERSE AND CAR SPENT OUT OF CONTROL SPINNING AROUND 3 TIMES BEFORE IT CAME TO A COMPLETE STOP BEFORE CRASHING INTO ANOTHER VEHICLE. THIS TOOK PLACE IN THE PARKING LOT OF WALMART. *TR

TL* THE CONTACT OWNS A 2009 FORD EXPLORER. THE CONTACT STATED THAT THE ENGINE STALLED NUMEROUS TIMES WITHOUT WARNING WHILE DRIVING VARIOUS SPEEDS. THE VEHICLE WAS TAKEN TO TOWN AND COUNTRY FORD (5041 FORD PARKWAY, BESSEMER, ALABAMA 35022, (205)491-0000) WHERE IT WAS DIAGNOSED THAT THE THROTTLE BODY FAILED. THE DEALER REPLACED THE THROTTLE BODY, BUT THE VEHICLE CONTINUED TO STALL WHILE DRIVING VARIOUS SPEEDS. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 62,684. *TT CONSUMER STATED CAR WOULD STOP WITHOUT ANY WARNING. *JB

THROTTLE BODY ISSUES, INTERMITTENT STAHLS, PEDAL SURING FORWARD WHEN ACCELERATED. THIS IS A HUGE SAFETY RISK AND FROM WHAT I HAVE READ A DEFECT IN THE 2009 FORD MODELS. MY TRUCK IS IN THE MIDDLE OF THE REPAIR AND I DO NOT HAVE AN EXTENDED WARRANTY AND I BELIEVE FORD SHOULD PAY FOR THE EXPENSES OF REPAIRING THIS DEFECT.

THE SHIFTER DOES NOT STAY IN PLACE. THE CAR DOES NOT STAY IN GEAR. IT WILL ROLL BACKWARDS BECAUSE THE PIN IN SHIFTER IS NOT WORKING.

FORD: MY 2009 FORD EXPLORER EDDIE BAUER V6 EXHIBITS AN INTERMITTENT FAULT/ALARM WITH THE RSC SYSTEM WHILE DRIVING ON PUBLIC ROADS (STREET, FREEWAY, HIGHWAY). ALL THE INSTANCES OCCURRED HAD BEEN PROPERLY DOCUMENTED AND DISCUSSED WITH THE LOCAL FORD DEALER IN REPEATED VISITS THAT SHOULD BE DOCUMENTED ON THEIR BOOKS. IN ALL INSTANCES THE ALARM IS *** NOT *** REGISTERED IN THE NON-VOLATILE MEMORY (NVM) PORTION OF THE ON BOARD COMPUTER CODE IS B1432 CONTROL MODULE FAILURE

2009 FORD EXPLORER. CONSUMER WRITES IN REGARDS TO WHEEL SEPARATION WHICH RESULTED IN AN AUTOMOBILE ACCIDENT. *LD *JS

IN MAY 2017 I HAD SERVICE PERFORMED ON MY 2009 FORD SUV (INCLUDING REPLACEMENT OF FRONT AND REAR BRAKE PADS AND TURN OF ALL FOUR ROTORS) AT MY LOCAL FORD DEALERSHIP. ON MAY 13, 2017, MYSELF, MY WIFE, AND OUR TWO CHILDREN (BOTH MINORS, AGES 2 AND 8) WERE INVOLVED IN A VEHICLE ACCIDENT DUE TO A WHEEL SEPARATION OF MY SERVICED FORD SUV. MY FORD SUV WAS TOWED BACK TO MY LOCAL FORD DEALERSHIP FOR REPAIRS. I WAS TOLD DAMAGE TO MY FORD SUV INCLUDED: 1) A FAILED WHEEL BEARING AND 2) ALL FIVE LUG NUTS ON THE DRIVER SIDE HAD SHEERED OFF. I WAS TOLD ALL PREVIOUS WORK PERFORMED ON MY FORD SUV FOLLOWED PROCEDURES ESTABLISHED BY FORD MOTOR COMPANY. I REQUESTED AN INVESTIGATION (BY MY LOCAL FORD DEALERSHIP) INTO THE CAUSE OF MECHANICAL FAILURES RESULTING IN THE VEHICLE ACCIDENT. AS OF MAY 30, 2017, NO INVESTIGATIVE FINDINGS WERE REPORTED TO ME; AND I AGAIN REQUESTED AN INVESTIGATION INTO THE CAUSE OF MECHANICAL FAILURES IN JUNE 2017, AND JULY 2017. AS OF AUGUST 2017, NO INVESTIGATIVE REPORT NOR FINDINGS WERE PROVIDED TO ME. I CONTACTED FORD MOTOR COMPANY AND REQUESTED AN INVESTIGATION INTO THE CAUSE OF MECHANICAL FAILURES OF MY FORD SUV INCLUDING A VEHICLE ACCIDENT RECONSTRUCTION BECAUSE FORD MOTOR COMPANY PUBLICLY REFERENCES CORPORATE POLICIES AND DIRECTIVES RELATED TO PRODUCT QUALITY, SAFETY AND ENVIRONMENTAL MATTERS APPLYING TO ITS GLOBAL OPERATIONS. AS OF NOVEMBER 2017, NO RECONSTRUCTION REPORT NOR INVESTIGATIVE REPORT NOR FINDINGS WERE PROVIDED TO ME BY EITHER FORD MOTOR COMPANY OR MY LOCAL FORD DEALERSHIP. I PROVIDED NOTICE TO FORD MOTOR COMPANY AND MY LOCAL FORD DEALERSHIP I WOULD CONTACT THE NHTSA REQUESTING AN INVESTIGATION INTO THIS EVENT(S) ASSERTING MY CONSUMER PROTECTED RIGHTS TO INFORMATION, HONEST SERVICES, SAFETY, CHOICE, AND EQUAL PROTECTION HAD BEEN VIOLATED. I REQUEST MY SAFETY COMPLAINT BE RECEIVED AND REVIEWED FOR FURTHER INVESTIGATIVE ACTION.

TL* THE CONTACT OWNS A 2009 FORD EXPLORER. WHILE DRIVING APPROXIMATELY 5 MPH, THE VEHICLE INDEPENDENTLY ACCELERATED AND CRASHED INTO A BRICK WALL. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT MULTIPLE PARTS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. A LOCAL DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE VIN AND FAILURE MILEAGE WERE NOT AVAILABLE.

CAR OFTEN FILLS WITH A STRONG SULFUR (EGG LIKE) SMELL. VERY NOTICEABLE AFTER LONG TRIPS OR VERY HOT DAYS. THIS HAS BEEN HAPPENING FOR SEVERAL YEARS.

TL* THE CONTACT OWNS A 2009 FORD EXPLORER. WHILE DRIVING APPROXIMATELY 70 MPH, THE VEHICLE STALLED AND THE WRENCH WARNING INDICATOR ILLUMINATED. THE CONTACT HAD TO COAST TO THE SHOULDER WITH NO POWER BRAKE OR STEERING ABILITY. THE CONTACT WAITED FOR APPROXIMATELY TWO MINUTES AND STARTED THE VEHICLE NORMALLY, BUT THE WARNING INDICATOR WAS STILL ILLUMINATED. THE DEALER DIAGNOSED THAT THE THROTTLE BODY FAILED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 31,000. ...UPDATED 02/22/17 *BF *TR

FORD: MY 2009 FORD EXPLORER EDDIE BAUER V6 EXHIBITS AN INTERMITTENT FAULT/ALARM WITH THE RSC SYSTEM WHILE DRIVING ON PUBLIC ROADS (STREET, FREEWAY, HIGHWAY). ALL THE INSTANCES OCCURRED HAD BEEN PROPERLY DOCUMENTED AND DISCUSSED WITH THE LOCAL FORD DEALER IN REPEATED VISITS THAT SHOULD BE DOCUMENTED ON THEIR BOOKS. IN ALL INSTANCES THE ALARM IS *** NOT *** REGISTERED IN THE NON-VOLATILE MEMORY (NVM) PORTION OF THE ON BOARD COMPUTER (AS EVIDENCED BY DEALER RECORDS TO ME). THIS SHOULD BE INVESTIGATED BY FORD AND THIS AGENCY. DATE BELOW IS THE LATEST INSTANCE OF THIS EVENT. IT HAD BEEN OBSERVED, RECORDED AND DISCUSSED WITH FORD IN AT LEAST 5 OTHER TIMES. ON ALL INSTANCES BUT ONE, THE ALARM (VISUAL AND SOUND CHIME) REPEATS FOR AT LEAST 2 MINUTES WITHIN AN INTERVAL OF 5 MINUTES AND FOR AS LONG AS THE CAR IS DRIVEN. THIS IS VERY ANNOYING AND PRONE TO DISTRACTION OF THE DRIVER. THERE IS NO KNOWN OVERRIDE BUTTON TO DISARM THE ALARM/ANNUNCIATION. AT ONE INSTANCE I HAD MY OWN OBD2 DEVICE CONNECTED TO THE OBD2 PORT TO CAPTURE THESE EVENTS WHEN IT HAPPENED. THIS THIRD PARTY DIVIDE DID NOT REGISTER A FAULT CODE. I FIND THIS (BUT MAINLY THE OFFICIAL DEALER TECHNICAL EXPERTS LACK OF RECORDED FAULT CODE) HIGHLY DISTURBING GIVING THE IMPLICATION THAT A FAILURE OF THE ROLL-STABILITY-CONTROL (RSC) CAN IMPART TO THE VEHICLE AND ITS OCCUPANTS. *TR

TL* THE CONTACT OWNS A 2009 FORD EXPLORER. WHILE THE VEHICLE WAS STATIONARY, THE HINGES ON THE REAR HATCHBACK WINDOW DISINTEGRATED AND CAUSED THE WINDOW TO DETACH ITSELF COMPLETELY FROM THE FRAME. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 95,000.

PLEASE KEEP ANONYMOUS AND REFERENCED UNDER J9EL1, MC32SZ, KYH2U AS THE PERSON OR PERSONS RESPONSIBLE FOR THE VEHICLE WITH REAR LICENSE PLATE TAG# OBX90432 MAY BE AN ISIS/ISIL MEMBER LEADER AND OR BOTH AND HAS SEXUALLY ASSAYED AND ABUSED ME SINCE 1993. HER CAR HAS NO VIN NUMBER ON IT BECAUSE IT HAS BEEN SAWED OFF. I CHECKED MYSELF. SHE WORKS AT DIAMOND SHOALS RESTAURANT IN BUXTON, NC 27920 AND SHE BREAKS INTO MY HOME AT NIGHT WHEN I'M SLEEPING. SHE IS ASSOCIATED WITH DEVIL WORSHIPING, DRINKING BLOOD, AND SHE'S A WELL KNOWN IV DRUG USER IN DARE COUNTY AND HAS BEEN SINCE 1977. SHE VIOLATES MY PRIVACY AND CIVIL RIGHTS EVERY DAY AND CONSTANTLY HARASSES ME AND MY FAMILY. SHE DRIVES A GREENISH BLUE FORD EXPLORER THAT'S PROBABLY BEEN WRECKED NUMEROUS TIMES AND PUT BACK TOGETHER AND TAKEN APART TO SELL ITS PARTS FOR DRUG MONEY SEVERAL TIMES. I HAVE WRITTEN COMPLAINTS TO THE DEPT OF EDUCATION, THE DEPT OF JUSTICE, THE DEPT OF HEALTH AND HUMAN SERVICES, THE DEPT OF HOMELAND SECURITY AND THE DEPT OF HOUSING AND URBAN DEVELOPMENT AND SHERRI THOMAS BREAKS BOUNDARIES WITH HER VEHICLE IN THE ROAD EVERY DAY UNDER THE PRIVACY ACT OF 1974 5U.S.C. 552A, THE FREEDOM OF INFORMATION ACT 5U.S.C. 552, AND 34 C.F.R 5B.9(B)

2009 FORD EXPLORER REAR WINDOW HINGE BROKE, CAUSING THE WINDOW GLASS TO DROP. I WAS AT THE REAR OF THE VEHICLE, PUSHED THE WINDOW RELEASE BUTTON, WINDOW STARTED TO OPEN, THEN THE HINGE GAVE OUT. WAS ABLE TO CATCH WITH RIGHT HAND, PINNING MY WRIST AGAINST THE GLASS AND REAR HATCH. I SEE A SIMILAR SAFETY RECALL 04S20 WAS ISSUED FOR 2002 - 2005 VEHICLES FOR THE SAME ISSUE, SAME HINGE BEING USED ON MY 2009.

TL* THE CONTACT OWNED A 2009 FORD EXPLORER. WHILE DRIVING APPROXIMATELY 50 MPH, THE VEHICLE UNEXPECTEDLY TRAVELED OFF THE ROAD AND CRASHED INTO A TREE. THE AIR BAGS FAILED TO DEPLOY AND THE FRONT DRIVER'S SEAT BELT BUCKLE FAILED TO LOCK PROPERLY. THE DRIVER SUFFERED A FRACTURED RIB, BRUISED LUNG, AND A BROKEN TOOTH. IN ADDITION, THE CONTACT SUSTAINED AN INJURY TO THE FOREHEAD. MEDICAL ATTENTION WAS RECEIVED. A POLICE AND A FIRE REPORT WERE FILED. THE VEHICLE WAS DESTROYED AND TOWED TO AN INDEPENDENT MECHANIC. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.

I STARTED THE EXPLORER AND WENT ABOUT 300 FEET AND PULLED OVER TO ALLOW AN EMERGENCY VEHICLE TO PASS. THE EXPLORER CONTINUED TO ACCELERATE BUT WAS HELD BACK BY THE BRAKES UNTIL I SHUT THE ENGINE OFF. UPON RESTARTING THE EXPLORER RAN FINE UNTIL ANOTHER INCIDENT IN MID OCTOBER. I STARTED THE EXPLORER AND WENT ABOUT 500 FEET TO A STOP SIGN AND AS I SLOWED DOWN THE EXPLORER WANTED TO KEEP GOING. AS I WAS IN A SHOPPING MALL PARKING LOT AND NO ONE WAS AROUND (ALSO BEING THE SECOND TIME THIS HAPPENED) I PUSHED HARDER ON THE BRAKE AS THE ENGINE SURGED. THIS TIME I HIT THE CRUISE CONTROL OFF BUTTON ON THE STEERING WHEEL AND THE SURGE STOPPED. NEITHER TIME WAS THE CRUISE CONTROL ON. ALSO EACH TIME THE EXPLORER HAD JUST BEEN STARTED. NO LIGHTS INDICATING A FAILURE ON THE DASH. NO CHANCE I HIT THE CRUISE BUTTON. *TR

TL* THE CONTACT OWNS A 2009 FORD EXPLORER. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 10 MPH, THE VEHICLE MADE A LOUD ABNORMAL NOISE AND SUDDENLY LOST CONTROL OF THE STEERING WHEEL. THE CONTACT MENTIONED THAT NO WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE TECHNICIAN STATED THAT THE FAILURE OCCURRED AS A RESULT OF THE PASSENGER SIDE TIE ROD END SEPARATING FORM THE VEHICLE. HOWEVER, THE TIE ROD DID NOT SUSTAIN ANY DAMAGES. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 76,000.

WHEN FIRST STARTING THE VEHICLE, THERE IS A LOUD TICKING NOISE. AFTER RESEARCHING IT ONLINE, IT APPEARED TO BE A VERY COMMON PROBLEM WITH SOME OF THE EXHAUST MANIFOLD BOLTS SNAPPING OFF CAUSING A LEAK OF EXHAUST GASES. WE TOOK THE CAR TO A SHOP AND THE PROBLEM WAS CONFIRMED. THE REPAIRS WILL BE OVER $1,000, AND THIS SAME ISSUE HAS BEEN REPORTED IN ONLINE FORUMS QUITE FREQUENTLY. *TR

TL* THE CONTACT OWNS A 2009 FORD EXPLORER. THE CONTACT STATED THAT THE FRONT DRIVER SIDE SEAT INDEPENDENTLY RECLINED. THE CONTACT INSPECTED THE SEAT AND NOTICED THE BOLT THAT DETAINED THE BACK OF THE SEAT FRACTURED. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 140,000.

WHEN COMING TO A STOP, THE CAR LURCHES AND LIGHTS COME ON SIGNALING POWERTRAIN ISSUE. *TR

THE FUEL PUMP FAILED AS A RESULT OF CORRODED EXPOSED WIRES UNDER THE CAR. THE WIRES HAD NO PROTECTIVE COVERING AND WERE CORRODED AND PARTIALLY MELTED. THE WIRES ARE UNDER THE REAR TIRE NEAR THE FUEL PUMP AND ARE NOT PROTECTED AGAINST DIRT, GRIME, SALT. THEY CAUSED 2 PUMPS TO FAIL AND MANY FUSES TO BE BLOWN BEFORE THEY WERE FOUND. THE CAR JUST DIES WHILE DRIVING.THE MECHANIC SPENT HOURS GOING OVER EVERYTHING TO FIND THE SOURCE OF THE PUMP FAILURE. I HAVE CONTACTED FORD MOTOR COMPANY, AS THIS IS A SAFETY ISSUE, BUT TO NO AVAIL. *TR

TRANSMISSION PROBLEM: DELAYED SHIFTING FROM GEAR TO GEAR, AND INCIDENTS OF THE TRANSMISSION SLIPPING OUT OF PARK AND INTO GEAR, PROBLEMS ALSO IN THE TRANSMISSION'S DELAY IN SHIFTING INTO REVERSE AND OUT OF REVERSE. LOUD THUNK WHEN SHIFTING FROM NEUTRAL TO REVERSE. STRUGGLING TO REACH 50 MILES AN HOUR WITH A WHINNING SOUND FROM THE TRANSMISSION WHEN SHIFTING GEARS. *TR

I HAVE FOUND OUT THAT IT IS A COMMON ISSUE THAT FORD HAS A PROBLEM ON SEVERAL OF ITS MODELS THAT THE SUN VISOR MIRROR POPS OUT WHEN YOU TRY TO USE IT AS A SHADE. THIS IS A DANGEROUS SITUATION FOR A DRIVER WHILE DRIVING IN HEAVY TRAFFIC TO HAVE THIS SURPRISE DISTRACTION. MY WIFE ALMOST RAN OFF THE ROAD WHEN IT HAPPENED. I CURRENTLY HAVE IT TAPED UP ON DRIVERS SIDE AND NOW IT HAPPENED ON THE PASSENGER SIDE. FORD WILL NOT REPLACE WITH ANY DISCOUNT LEAVING THE OWNER IN A PRECARIOUS SITUATION. I GUESS ONCE SOMEONE HAS A WRECK MAYBE THEN FORD WILL DO A RECALL. *KB

WITHIN THE FIRST 12 MONTHS AND LESS THAN 25K MILES HAD TO REPLACE BOTH FRONT FIRESTONE TIRES DUE TO THE INSIDE WEARING BALD ON MY 2009 FORD EXPLORER. JUNE 2011, 23 MONTHS OLD AND WITH 42K MILES RIGHT REAR TIRE WEARING DIFFERENTLY THAN THE OTHERS, CAME OFF WHILE DRIVING THROUGH PARKING LOT. ALL 5 WHEEL STUDS HAD GRADUALLY BROKE OFF OVER A FEW MONTHS TIME. FORD MOTOR COMPANY STATES THAT THE MAINTENANCE OF THE VEHICLE WAS NOT MAINTAINED IS THE REASON FOR THIS MALFUNCTION. THIS IS A FAMILY CAR THAT IS DRIVEN BACK AND FORTH TO WORK AND MISC DRIVING, NO TOWING OR HOT RODDING, AND A FAIRLY LOW MILEAGE. FORD NEVER RETURNED MY COMPLAINT OF ANY OTHER REASONING, ONLY REPLACED THE WHEEL STUDS ON DAMAGED WHEEL AND CHARGED ME $165 BECAUSE WARRANTY EXPIRED 7K BEFORE. ALSO HAD TO REPLACE THE BACK TIRE AT 42K MILES. DAMAGE TO MY REAR WHEEL HUB AND PAINT. NO DAMAGE OR INJURY DUE TO BEING IN PARKING LOT GOING 5 MPH. *KB

THE FRONT PASSENGER HEAD RESTRAINTS PUSH THE HEAD FORWARD, CREATING STRESS ON THE NECK/BACK AND COULD CAUSE INJURY. SEATING IS UNCOMFORTABLE UNLESS THE SEAT IS RECLINED. WHICH POSES ANOTHER RISK AND SIGHT PROBLEM. *KB

I PUT OUR BRITAX DIPLOMAT CAR SEAT IN MY WIFE'S FORD EXPLORER. I ATTACHED THE SEAT BELT AND THE EXTRA LONG STRAP THAT IS ATTACHED TO THE TOP OF THE CAR SEAT THAT GETS HOOKED TO A HOOK ON THE SEAT. THE EXCESS STRAP WAS HANGING OUT THE DOOR AND WE DID NOT REALIZE IT WHEN WE DROVE AWAY WITH OUR 2 YEAR OLD DAUGHTER WAS IN THE SEAT. THE STRAP WAS DRAGGING ON THE GROUND AND GOT CAUGHT UNDER THE TIRE AND VIOLENTLY PULLED THE CAR SEAT TOWARDS THE DOOR, THEN THE STRAP BROKE. WE PULLED OVER AND FOUND THE CAR SEAT WAS BASICALLY LAYING SIDEWAYS ON THE BACK SEAT. OUR DAUGHTER WAS SCREAMING, AND WE THINK SHE MAY HAVE BEEN SMACKED INTO THE DOOR WHEN THE STRAP GOT PULLED UNDER THE TIRE AND YANKED THE CAR SEAT. THIS IS A SERIOUS PROBLEM AND SHOULD BE LOOKED INTO IMMEDIATELY. MAYBE HAVE A SELF RETRACTING STRAP IN THE FUTURE, SO IT DOES NOT JUST HANG THERE (RELATED VEHICLE INFORMATION: MODEL YEAR=2009, MAKE=EXPLORER, MODEL=FORD). *TR

TL* THE CONTACT OWNS A 2009 FORD EXPLORER. THE CONTACT WAS DRIVING 40 MPH WHEN THE ACCELERATOR PEDAL BECAME STUCK IN THE OPEN THROTTLE POSITION, CAUSING THE VEHICLE TO ABNORMALLY ACCELERATE. THE BRAKES WOULD NOT STOP THE ACCELERATION AND THE CONTACT SHIFTED INTO NEUTRAL TO STOP THE FAILURE. THE VEHICLE WAS TAKEN TO THE DEALER YET THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER OFFERED TO INSTALL A VDR IN THE VEHICLE IN ORDER TO DIAGNOSE THE FAILURE. THE CONTACT STATED THAT THE VEHICLE WAS UNSAFE TO DRIVE AND COULD CAUSE A CRASH IF THE ACCELERATION PROBLEM WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 10,500. UPDATED 1/21/11 *CN UPDATED 02/14/11

I HAVE A 2008 FORD EXPLORER AND THE REAR DEFROSTER WIRE THAT WAS ATTACHED TO THE REAR GLASS DOOR FELL OFF. IT IS ONLY HELD ON THE WINDOW BY A SMALL WELD THE SIZE OF AN ERASER HEAD. I CALLED MY DEALERSHIP WEISLEDER FORD IN POINT PLEASANT NJ, SAID THEY COULD NOT REPLACE IT BECAUSE THEY SAID WE PULLED IT OFF AND ITS NOT UNDER MY EXTENDED WARRANTY. I CANNOT BELIEVE THAT ANYONE IN THIS COUNTRY HAS NOT HAD THIS PROBLEM. I WAS TOLD IT WILL COST OVER A THOUSAND DOLLARS TO FIX! I DIDN"T BREAK IT! I CALLED FORD AND THEY SAID THEY COULD NOT DO ANYTHING FOR ME. IM AM UPSET THAT NOTHING CAN BE DONE FOR ME FROM FORD, AND I WOULD LIKE YOU TO CHECK INTO IF ANYONE ELSE HAS HAD THIS PROBLEM TO SEE IF IT IS A PROBLEM SO IT CAN BE CORRECTED BECAUSE WHEN IT GETS COLD IM GOING TO NEED MY DEFROSTER! MY FAMILY HAS BOUGHT OVER 8 VEHICLE FROM THIS DEALERSHIP AND WE OUR LOYAL FORD CUSTOMERS, ALSO THIS CAR DID HAVE 20000 MILES ON IT WHEN I BOUGHT IT, SO THIS PROBLEM MIGHT HAVE BEEN THERE ALREADY! I WOULD LIKE THIS FIXED AND WOULD LIKE TO GET SOME FEED BACK FROM YOU ON THIS PROBLEM. THANK YOU *TR

2009 FORD EXPLORER LURCHES WHEN COMING TO A STOP. *TR

LIGHT WAS BLINKING ON DASH ON RIGHT SIDE IF YOU TAP IT WOULD COME ON NOW ONLY ONE SIDE OF DASH LIGHTS UP AIR CONDITIONER BLOW OUT FROST ON COMPRESSOR RIGHT SIDE OF TRUCK DOOR LOCK WILL NOT COME UP WHEN YOU PRESS LOCKS DEALER NEEDS TO FIX THIS NOT THE CUST IT MAKES YOU DON'T WANT TO BUY A FORD ANY MORE. *TR

TL*THE CONTACT OWNS A 2009 FORD EXPLORER. WHEN THE CONTACT ENTERED THE VEHICLE, HE NOTICED THAT THE HEAD REST PUSHES THE DRIVER'S HEAD TOWARDS THE WINDSHIELD DUE TO ITS PERPENDICULAR DESIGN. THE CONTACT FEELS THAT SOMEONE WITH A SHORT STATURE WOULD HAVE TO DRIVE WITH HIS/HER HEAD DOWN. IF THE AIR BAG WERE TO DEPLOY, THE DRIVER COULD BECOME SERIOUSLY INJURED. THE CONTACT CALLED THE MANUFACTURER AND WAS INFORMED THAT THE VEHICLE WAS DESIGNED IN THAT MANNER AND NO COMPENSATION WOULD BE PROVIDED. THE FAILURE MILEAGE WAS 60 AND CURRENT MILEAGE WAS 800.