Loading vehicle data from NHTSA...
NHTSA recalls, safety ratings, and consumer complaints for the 2009 Ford Explorer.
| Overall Rating | Not Rated |
| Frontal Crash | Not Rated |
| Side Crash | Not Rated |
| Rollover |
Component: EQUIPMENT
MARATHON IS RECALLING CERTAIN SEAT COVERS, BRAND SUPERHIDES WITH PART NUMBERS 593, 594, 578, 960, 228, 228-09, 267-08, 333, 625, AND 630, SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE SEAT COVERS ARE MADE OF HEAVIER THREAD AND ARE NOT COMPATIBLE WITH SEATS CONTAINING SIDE AIRBAGS. THE HEAVIER SEAT COVER COULD INTERFERE WITH FULL DEPLOYMENT OF THE AIRBAG IN THE EVENT OF A CRASH.
Consequence: AN IMPROPERLY DEPLOYED AIRBAG COULD RESULT IN SERIOUS INJURY.
Remedy: MARATHON WILL NOTIFY OWNERS OF RECORD AND REPLACE THE SEAT COVER FREE OF CHARGE. THE SAFETY RECALL BEGAN ON SEPTEMBER 14, 2010. OWNERS MAY CONTACT MARATHON AT 1-800-735-2769.
TRANSMISSION WENT OUT WHILE DRIVING ON EXPRESSWAY SPEED LIMIT WAS75 MPH ON CRUISE CONTROL
MY CAR HAS AIRBAG LIGHT ON AND I HAVE CONSTANT PROBLEMS WITH THE FUEL SYSTEM, AND A FEW ELECTRICAL PROBLEMS.
SUV SEEMS TO BE IDLED DURING START UP OR EVEN WHEN DRIVING. SOUNDS AIRY LIKE ITS TRYING TO ACCELERATE. ALSO I HAVE HAD BREAK PADS REPLACED MORE THAN USUAL. MECHANIC SAID IT WAS REPORTED THAT THEY HAVE GONE OUT MORE THAN NORMAL. EACH TIME GOING OUT BEFORE WARRANTY EXPIRED. TODAY, CAR WAS PLACED IN REVERSE AND CAR SPENT OUT OF CONTROL SPINNING AROUND 3 TIMES BEFORE IT CAME TO A COMPLETE STOP BEFORE CRASHING INTO ANOTHER VEHICLE. THIS TOOK PLACE IN THE PARKING LOT OF WALMART. *TR
TL* THE CONTACT OWNS A 2009 FORD EXPLORER. THE CONTACT STATED THAT THE ENGINE STALLED NUMEROUS TIMES WITHOUT WARNING WHILE DRIVING VARIOUS SPEEDS. THE VEHICLE WAS TAKEN TO TOWN AND COUNTRY FORD (5041 FORD PARKWAY, BESSEMER, ALABAMA 35022, (205)491-0000) WHERE IT WAS DIAGNOSED THAT THE THROTTLE BODY FAILED. THE DEALER REPLACED THE THROTTLE BODY, BUT THE VEHICLE CONTINUED TO STALL WHILE DRIVING VARIOUS SPEEDS. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 62,684. *TT CONSUMER STATED CAR WOULD STOP WITHOUT ANY WARNING. *JB
The 2009 Ford Explorer has 1 NHTSA recall and 33 consumer complaints on file. It received an overall safety rating of Not Rated out of 5 stars in NHTSA crash testing. For the most detailed information about a specific vehicle, decode its VIN using our free decoder above.
Enter a specific VIN to get the full report — specs, recalls, safety ratings, complaints, investigations, and technical service bulletins.
THROTTLE BODY ISSUES, INTERMITTENT STAHLS, PEDAL SURING FORWARD WHEN ACCELERATED. THIS IS A HUGE SAFETY RISK AND FROM WHAT I HAVE READ A DEFECT IN THE 2009 FORD MODELS. MY TRUCK IS IN THE MIDDLE OF THE REPAIR AND I DO NOT HAVE AN EXTENDED WARRANTY AND I BELIEVE FORD SHOULD PAY FOR THE EXPENSES OF REPAIRING THIS DEFECT.
THE SHIFTER DOES NOT STAY IN PLACE. THE CAR DOES NOT STAY IN GEAR. IT WILL ROLL BACKWARDS BECAUSE THE PIN IN SHIFTER IS NOT WORKING.
FORD: MY 2009 FORD EXPLORER EDDIE BAUER V6 EXHIBITS AN INTERMITTENT FAULT/ALARM WITH THE RSC SYSTEM WHILE DRIVING ON PUBLIC ROADS (STREET, FREEWAY, HIGHWAY). ALL THE INSTANCES OCCURRED HAD BEEN PROPERLY DOCUMENTED AND DISCUSSED WITH THE LOCAL FORD DEALER IN REPEATED VISITS THAT SHOULD BE DOCUMENTED ON THEIR BOOKS. IN ALL INSTANCES THE ALARM IS *** NOT *** REGISTERED IN THE NON-VOLATILE MEMORY (NVM) PORTION OF THE ON BOARD COMPUTER CODE IS B1432 CONTROL MODULE FAILURE
2009 FORD EXPLORER. CONSUMER WRITES IN REGARDS TO WHEEL SEPARATION WHICH RESULTED IN AN AUTOMOBILE ACCIDENT. *LD *JS
IN MAY 2017 I HAD SERVICE PERFORMED ON MY 2009 FORD SUV (INCLUDING REPLACEMENT OF FRONT AND REAR BRAKE PADS AND TURN OF ALL FOUR ROTORS) AT MY LOCAL FORD DEALERSHIP. ON MAY 13, 2017, MYSELF, MY WIFE, AND OUR TWO CHILDREN (BOTH MINORS, AGES 2 AND 8) WERE INVOLVED IN A VEHICLE ACCIDENT DUE TO A WHEEL SEPARATION OF MY SERVICED FORD SUV. MY FORD SUV WAS TOWED BACK TO MY LOCAL FORD DEALERSHIP FOR REPAIRS. I WAS TOLD DAMAGE TO MY FORD SUV INCLUDED: 1) A FAILED WHEEL BEARING AND 2) ALL FIVE LUG NUTS ON THE DRIVER SIDE HAD SHEERED OFF. I WAS TOLD ALL PREVIOUS WORK PERFORMED ON MY FORD SUV FOLLOWED PROCEDURES ESTABLISHED BY FORD MOTOR COMPANY. I REQUESTED AN INVESTIGATION (BY MY LOCAL FORD DEALERSHIP) INTO THE CAUSE OF MECHANICAL FAILURES RESULTING IN THE VEHICLE ACCIDENT. AS OF MAY 30, 2017, NO INVESTIGATIVE FINDINGS WERE REPORTED TO ME; AND I AGAIN REQUESTED AN INVESTIGATION INTO THE CAUSE OF MECHANICAL FAILURES IN JUNE 2017, AND JULY 2017. AS OF AUGUST 2017, NO INVESTIGATIVE REPORT NOR FINDINGS WERE PROVIDED TO ME. I CONTACTED FORD MOTOR COMPANY AND REQUESTED AN INVESTIGATION INTO THE CAUSE OF MECHANICAL FAILURES OF MY FORD SUV INCLUDING A VEHICLE ACCIDENT RECONSTRUCTION BECAUSE FORD MOTOR COMPANY PUBLICLY REFERENCES CORPORATE POLICIES AND DIRECTIVES RELATED TO PRODUCT QUALITY, SAFETY AND ENVIRONMENTAL MATTERS APPLYING TO ITS GLOBAL OPERATIONS. AS OF NOVEMBER 2017, NO RECONSTRUCTION REPORT NOR INVESTIGATIVE REPORT NOR FINDINGS WERE PROVIDED TO ME BY EITHER FORD MOTOR COMPANY OR MY LOCAL FORD DEALERSHIP. I PROVIDED NOTICE TO FORD MOTOR COMPANY AND MY LOCAL FORD DEALERSHIP I WOULD CONTACT THE NHTSA REQUESTING AN INVESTIGATION INTO THIS EVENT(S) ASSERTING MY CONSUMER PROTECTED RIGHTS TO INFORMATION, HONEST SERVICES, SAFETY, CHOICE, AND EQUAL PROTECTION HAD BEEN VIOLATED. I REQUEST MY SAFETY COMPLAINT BE RECEIVED AND REVIEWED FOR FURTHER INVESTIGATIVE ACTION.
TL* THE CONTACT OWNS A 2009 FORD EXPLORER. WHILE DRIVING APPROXIMATELY 5 MPH, THE VEHICLE INDEPENDENTLY ACCELERATED AND CRASHED INTO A BRICK WALL. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT MULTIPLE PARTS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. A LOCAL DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE VIN AND FAILURE MILEAGE WERE NOT AVAILABLE.
CAR OFTEN FILLS WITH A STRONG SULFUR (EGG LIKE) SMELL. VERY NOTICEABLE AFTER LONG TRIPS OR VERY HOT DAYS. THIS HAS BEEN HAPPENING FOR SEVERAL YEARS.
TL* THE CONTACT OWNS A 2009 FORD EXPLORER. WHILE DRIVING APPROXIMATELY 70 MPH, THE VEHICLE STALLED AND THE WRENCH WARNING INDICATOR ILLUMINATED. THE CONTACT HAD TO COAST TO THE SHOULDER WITH NO POWER BRAKE OR STEERING ABILITY. THE CONTACT WAITED FOR APPROXIMATELY TWO MINUTES AND STARTED THE VEHICLE NORMALLY, BUT THE WARNING INDICATOR WAS STILL ILLUMINATED. THE DEALER DIAGNOSED THAT THE THROTTLE BODY FAILED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 31,000. ...UPDATED 02/22/17 *BF *TR
FORD: MY 2009 FORD EXPLORER EDDIE BAUER V6 EXHIBITS AN INTERMITTENT FAULT/ALARM WITH THE RSC SYSTEM WHILE DRIVING ON PUBLIC ROADS (STREET, FREEWAY, HIGHWAY). ALL THE INSTANCES OCCURRED HAD BEEN PROPERLY DOCUMENTED AND DISCUSSED WITH THE LOCAL FORD DEALER IN REPEATED VISITS THAT SHOULD BE DOCUMENTED ON THEIR BOOKS. IN ALL INSTANCES THE ALARM IS *** NOT *** REGISTERED IN THE NON-VOLATILE MEMORY (NVM) PORTION OF THE ON BOARD COMPUTER (AS EVIDENCED BY DEALER RECORDS TO ME). THIS SHOULD BE INVESTIGATED BY FORD AND THIS AGENCY. DATE BELOW IS THE LATEST INSTANCE OF THIS EVENT. IT HAD BEEN OBSERVED, RECORDED AND DISCUSSED WITH FORD IN AT LEAST 5 OTHER TIMES. ON ALL INSTANCES BUT ONE, THE ALARM (VISUAL AND SOUND CHIME) REPEATS FOR AT LEAST 2 MINUTES WITHIN AN INTERVAL OF 5 MINUTES AND FOR AS LONG AS THE CAR IS DRIVEN. THIS IS VERY ANNOYING AND PRONE TO DISTRACTION OF THE DRIVER. THERE IS NO KNOWN OVERRIDE BUTTON TO DISARM THE ALARM/ANNUNCIATION. AT ONE INSTANCE I HAD MY OWN OBD2 DEVICE CONNECTED TO THE OBD2 PORT TO CAPTURE THESE EVENTS WHEN IT HAPPENED. THIS THIRD PARTY DIVIDE DID NOT REGISTER A FAULT CODE. I FIND THIS (BUT MAINLY THE OFFICIAL DEALER TECHNICAL EXPERTS LACK OF RECORDED FAULT CODE) HIGHLY DISTURBING GIVING THE IMPLICATION THAT A FAILURE OF THE ROLL-STABILITY-CONTROL (RSC) CAN IMPART TO THE VEHICLE AND ITS OCCUPANTS. *TR
TL* THE CONTACT OWNS A 2009 FORD EXPLORER. WHILE THE VEHICLE WAS STATIONARY, THE HINGES ON THE REAR HATCHBACK WINDOW DISINTEGRATED AND CAUSED THE WINDOW TO DETACH ITSELF COMPLETELY FROM THE FRAME. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 95,000.
PLEASE KEEP ANONYMOUS AND REFERENCED UNDER J9EL1, MC32SZ, KYH2U AS THE PERSON OR PERSONS RESPONSIBLE FOR THE VEHICLE WITH REAR LICENSE PLATE TAG# OBX90432 MAY BE AN ISIS/ISIL MEMBER LEADER AND OR BOTH AND HAS SEXUALLY ASSAYED AND ABUSED ME SINCE 1993. HER CAR HAS NO VIN NUMBER ON IT BECAUSE IT HAS BEEN SAWED OFF. I CHECKED MYSELF. SHE WORKS AT DIAMOND SHOALS RESTAURANT IN BUXTON, NC 27920 AND SHE BREAKS INTO MY HOME AT NIGHT WHEN I'M SLEEPING. SHE IS ASSOCIATED WITH DEVIL WORSHIPING, DRINKING BLOOD, AND SHE'S A WELL KNOWN IV DRUG USER IN DARE COUNTY AND HAS BEEN SINCE 1977. SHE VIOLATES MY PRIVACY AND CIVIL RIGHTS EVERY DAY AND CONSTANTLY HARASSES ME AND MY FAMILY. SHE DRIVES A GREENISH BLUE FORD EXPLORER THAT'S PROBABLY BEEN WRECKED NUMEROUS TIMES AND PUT BACK TOGETHER AND TAKEN APART TO SELL ITS PARTS FOR DRUG MONEY SEVERAL TIMES. I HAVE WRITTEN COMPLAINTS TO THE DEPT OF EDUCATION, THE DEPT OF JUSTICE, THE DEPT OF HEALTH AND HUMAN SERVICES, THE DEPT OF HOMELAND SECURITY AND THE DEPT OF HOUSING AND URBAN DEVELOPMENT AND SHERRI THOMAS BREAKS BOUNDARIES WITH HER VEHICLE IN THE ROAD EVERY DAY UNDER THE PRIVACY ACT OF 1974 5U.S.C. 552A, THE FREEDOM OF INFORMATION ACT 5U.S.C. 552, AND 34 C.F.R 5B.9(B)
Showing 15 of 33 complaints