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NHTSA recalls, safety ratings, and consumer complaints for the 2017 Mazda Mazda6.
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Component: EXTERIOR LIGHTING:TURN SIGNAL
Mazda North American Operations (Mazda) is recalling certain model year 2017 Mazda6 vehicles manufactured August 12, 2016, to September 28, 2016 and equipped with optional accessory fog lights. Due to an incorrect combination switch being installed, the turn signals may not automatically cancel by the rotation of the steering wheel. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."
Consequence: A vehicle continuously driven with the turn signal flashing may result in confusion to other drivers, increasing the risk of a crash.
Remedy: Mazda will notify owners, and dealers will replace the combination switch, free of charge. The recall began December 2016. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 0316J.
The contact owns a 2017 Mazda Mazda6. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The contact stated that while driving 40 MPH, the engine choked, and the vehicle stalled. The contact stated that when the vehicle accelerated to 60 MPH, the choking and stalling failure ceased. The contact stated that the instrument panel was inoperable. No warning lights were illuminated. The vehicle was taken to an independent mechanic where the failure was diagnosed as PCM failure. The contact was informed that several unknown warning lights were illuminated. The vehicle was not repaired. The contact was advised to take the vehicle to the dealer. The dealer was made aware of the failure. The manufacturer was not made aware of the failure. The failure mileage was approximately 175,000.
Ghost touch concern on infotainment touchscreen, similar/same as SSPB6 which was issued for earlier Mazda3 models and extended to other Mazda models. When car is on and touchscreen is not disabled, it exhibits phantom touches, making it unsafe and unusable as it acts like it is being tapped all across the screen. this is especially dangerous when using the navigation which was nearly a $1000 added cost, as it stops the map from being centered on the car location and moves the viewport around as the phantom touches occur.
The car seat involved is a Nuna RAVA convertible car seat that was sent to the manufacturer solely due to a safety recall. I declined the self-repair recall option and requested that Nuna perform the recall service, which they agreed to. During recall servicing, Nuna inspected the car seat and advised in writing that internal Styrofoam/EPS foam in the headrest was missing or broken and that the car seat is not recommended for continued use and is not safety tested in that condition. Despite determining that the seat is unsafe, Nuna returned the car seat to me without providing a replacement, credit, or other safety remedy. The manufacturer has stated that the damage is unrelated to the recall and has refused to replace the seat, offering only a discount toward purchasing a new car seat. As a result of the recall process, I am left without a usable car seat for my child. The car seat has been inspected by the manufacturer and remains available for inspection upon request. I am requesting assistance with recall compliance, as the recall has resulted in an unusable child safety product with no remedy provided.
The 2017 Mazda Mazda6 has 1 NHTSA recall and 56 consumer complaints on file. It received an overall safety rating of 5 out of 5 stars in NHTSA crash testing. The high number of complaints suggests potential reliability concerns — review the complaint details above before purchasing. For the most detailed information about a specific vehicle, decode its VIN using our free decoder above.
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On a clear lane with the forward car 5 car lengths away with traffic flowing, the Automatic Emergency Braking (AEB) activated slowing my car down from 65mph to 30mph. I deactivated AEB on my exit and changed the AEB distance from “normal” to “near”.
The part was purchased via Rock auto and installed at home DIY. The vehicle failed to return form "maintenance" mode for the rear parking brake. Took it to a Mazda dealer and they determined the Calipers were both manufactured incorrectly or the "spline gear" in the rear of the caliper that meshes to the Electronic Parking Brake actuator. This caused the parking brake to stay in maintenance mode, making it unusable for parking nor emergency braking, making the vehicle undrivable. It also caused Damage that incurred costs for parts and labor of the vehicle. The vehicle can still be driven and the only way to know its potentially unsafe is the light in the dash for the brake maintenance mode. At this time its unclear if this is the only issue with this part. Jason at Dynamic Friction technical support is investigating.
Coolant leaked into my engine system . Now dealership says a new engine is needed
My sunroof exploded while I was driving on the 405 S freeway. It can be inspected at any time as I haven’t had it repaired or inspected by anyone yet. It happened while I was driving at least 65 mph in the fast lane. It sounded like a gunshot and startled me greatly. Glass flew everywhere and I believe hit cars around me as I heard multiple vehicles honk. This was a very scary and dangerous experience. There were no warnings and I’ve never had any issues with my sunroof. Nothing fell on my vehicle or impacted the glass. Thankfully no one was hurt but this is extremely concerning.
Infotainment system continually has ghost touches and opens apps, changes radio stations glitches on the screen while the car is driving making it extremely dangerous to drive as it affects volume also. Sometimes it will just start blaring at full volume. Happens everytime I drive
Infotainment system randomly clicks and selects items on the screen while driving.
The contact owns a 2017 Mazda Mazda6. The contact stated while driving at slower speeds and depressing the accelerator pedal, there was a delay before the vehicle responded. Additionally, the contact stated that after refueling the vehicle, the contact became aware of a fuel leak on the driveway. The vehicle was taken to an independent mechanic to be diagnosed and the contact was informed that the fuel tank was rusted and the fuel sending unit needed to be replaced. The local dealer was contacted, and the contact was referred to the manufacturer for assistance. The vehicle was not repaired because the warranty had expired. The manufacturer was made aware of the failure. The failure mileage was approximately 50,000.
From the information I have gathered, this is a common issue affecting many Mazdas ranging from 2014 to 2018. The issue is what the Mazda Community calls "Ghost touch" Our infotainment screens will start clicking buttons on its own including increasing the volume or switching screens. Additionally songs will switched. Why is this a safety hazard? This causes a distraction that can occur at any moment. For instance, if you are driving down the highway and all of a sudden your volume goes up to an unpleasant volume, your natural reaction is to turn down the volume, causing a distraction. Same can be said about song switching or screen repeatedly changing.
The infotainment system randomly changes screens, places calls, alters routes while vehicle is in use. It makes for a dangerous distraction while driving.
My display infotainment system is acting weird and when I am driving all of a sudden it auto touches and changing brightness, increasing volume, changing tracks when playing music. It's very distracting and pose a serious safety risk. When I looked on the internet, there are a lot of people who also posting about the same issue. Please consider this as priority and fix it.
The issue I'm experiencing seems to be common, and is called the "infotainment ghost touch screen issue" The electric screen that shows maps, radio stations, chapters in books I'm listening to, driving directions, etc. starts fluctuating wildly whenever I'm approaching traffic lights. This causes a series of loud beeps and screen fluctuations that are not only distracting but startling --especially if I'm not listening to the radio and the car is quiet. The warranty on the electronic screen has expired but the car is in perfect shape other than this issue (which Mazda knows about). The screen is very expensive to fix or replace. Recently, when the infotainment screen fluctuates the mileage and other dashboard screens start fluctuating as well; they're in my line of vision and are distracting and therefore dangerous, especially on Miami's already dangerous highways. I'd like to bring the car to the Mazda dealership and have this issue fixed without incurring a cost.
The infotainment system randomly changes the screen very rapidly, "ghosting". The screen didn't and brightens very rapidly while driving, going from night to day modes or vice versa even though I set it on auto mode. The worst is that it randomly makes calls to people in my contact list. This can very easily cause a crash.
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