NHTSA recalls, safety ratings, and consumer complaints for the 2002 Mazda Protege.
| Overall Rating | Not Rated |
| Frontal Crash | Not Rated |
| Side Crash | Not Rated |
| Rollover | Not Rated |
Component: EXTERIOR LIGHTING
SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
Consequence: DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
Remedy: SABERSPORT WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON MAY 11, 2009. OWNERS MAY CONTACT SABERSPORT AT 1-909-598-7589.
Component: EXTERIOR LIGHTING:HEADLIGHTS
DOPE, INC. IS RECALLING 42,540 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
Consequence: DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
Remedy: DOPE, INC. WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON JULY 28, 2009. OWNERS MAY CONTACT DOPE, INC. AT 1-626-272-1798.
BULGES ON SIDEWALLS OF BOTH PASSENGER TIRES. TIRES ARE 6 MONTHS OLD AND ONLY HAVE APPROXIMATELY 3,000 MILES.
THE SECURITY ALARM FEATURE BECOMES ACTIVATED AND WILL NOT DEACTIVATE WITH EITHER THE KEY FOB, THE IGNITION KEY, DISCONNECTING THE BATTERY, OR PULLING THE INTERNAL IGNITION/ALARM FUSE. THIS PREVENTS THE CAR FROM BEING STARTED AND DRIVEN FOR INDETERMINATE PERIODS OF TIME. THIS HAPPENS AFTER THE VEHICLE IS STATIONARY, AND ALL THE DOORS ARE LOCKED, NO MATTER BY WHAT METHOD. THE MOST RECENT OCCURRENCE CAUSED THE CAR'S ALARM SYSTEM TO BECOME ACTIVATED WHILE DRIVING, CAUSING GREAT CONCERN THAT SOMETHING MAY SHORT OUT IN THE ENGINE WHILE ON THE HIGHWAY.
I'VE OWNED MY 2002 MAZDA PROTEGE5 FOR 7 YEARS NOW. IT'S ALWAYS HAD A VIBRATION WHILE BRAKING. EVEN AFTER HAVING OUT BRAND NEW BRAKES, ROTORS AND CALIPERS. I'M VERY ANAL ON HOW MY CAR LOOKS AND DRIVES. IF I FEEL SOMETHING OUT OF THE ORDINARY, I KNOW SOMETHING IS OFF. THIS HAS HAPPENED EVER SINCE I'VE HAD THE CAR. IT DOES CAUSE ME TO DRIVE MORE CAUTIOUSLY ESPECIALLY IN THE BACK ROADS ALONG WITH WET PAVEMENT. THE STEERING WHEEL SHAKES WHILE BRAKING AS WELL. AS FOR THE BODY OF THE CAR, THE PAINT IS FAIDING FAST. IT'S YELLOW, AND I HAND POLISH AND WAX IT ONCE BEFORE SPRING, SUMMER, AND WINTER. I USE MAGUIRES WAX AND POLISH EVERY TIME. AND IT'S ALSO GOT A RUST SPOT ALONG THE BACK LEFT WHEEL LIP. I AM THE SECOND OWNER OF THE VEHICLE. AND WHEN I TOOK IT TO THE DEALERSHIP TO BE REPAINTED AFTER I PLAYED FOR THE CAR. IT WAS MAGICALLY ONLY 24 HOURS FROM THE WARRANTY COVERING IT. OTHER THAN THAT, IT'S BEEN A GREAT CAR. I WOULD PURCHASE ANOTHER IF I CAN FIND ONE. SOMETHING NEEDS TO BE DONE ABOUT BOTH OF THESE CONCERNS. PLEASE FIX AND I WOULD DRIVE THIS CAR UNTIL IT HITS 1 MILLION MILES. AS LONG AS YOU KEEP MAINTENANCE UP ON IT, IT LAST FOREVER.
The 2002 Mazda Protege has 4 NHTSA recalls and 100 consumer complaints on file. It received an overall safety rating of Not Rated out of 5 stars in NHTSA crash testing. The high number of complaints suggests potential reliability concerns — review the complaint details above before purchasing. For the most detailed information about a specific vehicle, decode its VIN using our free decoder above.
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Component: EXTERIOR LIGHTING
CERTAIN ALFAOTTO COMBINATION HEADLAMPS SOLD AS REPLACEMENT LAMPS FOR USE ON THE ABOVE LISTED PASSENGER VEHICLES. SOME COMBINATION LAMPS THAT ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
Consequence: WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH WITHOUT WARNING.
Remedy: ALFAOTTO WILL NOTIFY OWNERS AND REPLACE THE HEADLAMPS FREE OF CHARGE. THE RECALL BEGAN ON MAY 10, 2006. OWNERS MAY CONTACT ALFAOTTO AT 626-656-2992 OR VISIT THEIR WEBSITE AT WWW.ALFAOTTO.COM.
Component: EXTERIOR LIGHTING
CERTAIN TRADESONIC COMBINATION LAMPS SOLD AS REPLACEMENT LAMPS FOR USE ON THE ABOVE LISTED PASSENGER VEHICLES. COMBINATION LAMPS NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
Consequence: LACK OF AMBER SIDE REFLECTORS IN THE LAMPS WILL DECREASE LIGHTING VISIBILITY TO OTHER DRIVERS AND MAY POSSIBLY RESULT IN A VEHICLE CRASH.
Remedy: TRADESONIC WILL NOTIFY OWNERS AND REPLACE THE LAMPS FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN DURING JULY 2006. OWNERS MAY CONTACT TRADESONIC AT 626-934-8884.
UNDERNEATH THE CAR IS NOTHING BUT RUST. IT IS AFFECTING THE UNDERCARRIAGE, THE BALL JOINTS, THE CONTROL ARM, AND THE CAR'S FRAME ITSELF. I HAVE REPLACED BOTH BALL JOINTS BOTH CONTROL ARM SHOCK AND THE CAR IS STILL HARD TO STEER
TL* THE CONTACT OWNS A 2002 MAZDA PROTEGE. THE CONTACT STATED THAT WHILE ATTEMPTING TO PARK, THE BRAKE PEDAL WAS APPLIED AND THE VEHICLE LUNGED FORWARD. THE VEHICLE THEN ACCELERATED UP A HILL AND SUDDENLY STOPPED. THE CONTACT HAD THE VEHICLE TOWED TO A TOW YARD. LATER, THE VEHICLE WAS DRIVEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE FRAME WAS BENT AND THE FUEL AND BRAKE LINES WERE DESTROYED. THE VEHICLE WAS UNABLE TO BE REPAIRED AND WAS DESTROYED. THE APPROXIMATE FAILURE MILEAGE WAS 160,000. UPDATED 11/09/15*LJ
DRIVERS SIDE SEAT BELT LATCH BROKE IN THE LATCHED POSITION. NECESSITATED TAKING THE LATCH APART TO RELEASE THE BELT.
I WAS DRIVING AT ABOUT 35 MPH AND HIT A BUMP ON THE ROAD THAT CAUSED THE DRIVER SEAT BELT BUCKLE TO COME LOOSE AND IT GOT IN MY WAY OF THE STEERING WHEEL. I WAS LUCKY TO BE DRIVING ON THE LEFT LANE ON ONE WAY STREET, I WAS ABLE PULL OVER, AND TO MY SURPRISE THE BUCKLE WOULDN'T LATCH TO THE FEMALE CONNECTOR. IT SEEMS LIKE THE FEMALE CONNECTOR PIECES INSIDE IT HAD BROKEN. PLEASE CHECK, THIS IS A HUGE CONCERN FOR ANYONE. IF THIS WOULD HAVE HAPPENED ON AN INTERSTATE FREEWAY I CAN'T IMAGINE TAKING MY EYES OF THE ROAD FOR EVEN 1 SEC. PLEASE INVESTIGATE! *TR
RECENTLY PURCHASED A 2002 MAZDA PROTEGE5. WITHOUT WARNING, IT WOULDN'T START. THE LOW BEAM HEADLIGHT BURNED OUT. THE HEAT, STEREO, HEADLIGHTS & POWER WINDOWS ALL WORKED. THE CAR HAD NO POWER AND DIDN'T EVEN TURN OVER. ABOUT 15 MINS LATER, IT STARTED FINE AND NEVER HAD A PROBLEM AGAIN UNTIL A FEW DAYS AGO (APPROX A MONTH IN BETWEEN INCIDENTS). SAME THING ALL OVER AGAIN, BUT THIS TIME THE CAR REFUSES TO START. WHAT CAN I DO? WHAT INFO SHOULD I BE AWARE OF? I DISCOVERED ONLINE THAT THIS IS AN EXTREMELY COMMON PROBLEM. *TR
TL* THE CONTACT OWNS A 2002 MAZDA PROTEGE. THE CONTACT ATTEMPTED TO START THE VEHICLE BUT THE ENGINE FAILED TO START ACCOMPANIED BY AN ABNORMAL KNOCKING FROM THE ENGINE. THE CONTACT ALSO MENTIONED THAT THE FAILURE OCCURRED MORE OFTEN WHEN THE ENGINE WAS COLD. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 880. UPDATED 05/28/14*LJ THE CONSUMER STATED MODEL YEAR 2003 VEHICLES HAVE BEEN REPAIRED FOR THE SAME FAILURE BY THE MANUFACTURER. BUT THE MANUFACTURER REFUSES TO REPAIR MODEL YEARS 2001-2002. THE CONSUMER STATED THIS CONDITION DOES NOT KEEP THE ENGINE FROM STARTING. IT CAN AND HAS CAUSED CATASTROPHIC ENGINE FAILURE, WHICH SHUTS DOWN THE POWER STEERING AND BRAKES WHILE THE VEHICLE IS MOVING. UPDATED 05/29/2014 *JS
AT FIRST THE SEAT BELT LOCKED AND I COULD NOT GET OUT OF IT. AFTER ABOUT 15 MINUTES I WAS ABLE TO GET IT RELEASED. THANK GOD I WAS IN THE GARAGE AT HOME. THEN APPROX 6 WEEKS LATER I WAS LATCHING THE BELT TO THE BUCKLE AND THE DARN THING FELL APART. THE RIGHT REAR DOOR HANDLE BROKE LAST YEAR BUT SINCE NO ONE SITS BACK THERE I NEVER WORRIED ABOUT IT. NOW WITH THE SEAT BELT ISSUE I WAS SEARCHING FOR THE PART AND SOMEONE SUGGESTED I CHECK THE RECALL LIST FOR THIS CAR, BECAUSE THEY ARE NOT SUPPOSED TO DO THAT. I FOUND NUMEROUS COMPLAINTS ON LINE AND THEN THIS SITE. *TR
THE DRIVER-SIDE SEATBELT LATCH FELL APART. THE SEATBELT IS NO LONGER OPERABLE. *TR
TIRE: FIREHAWK GT BL 205/50R16 87V 50K MILE TIRE. TREAD SEPARATION WITH ONLY 13,582 MILES ON THE TIRE. THE VEHICLE WAS PARKED WHEN THE TIRE WAS OBSERVED TO BE FLAT. ATTEMPTS TO INFLATE FAILED. REMOVED TIRE AND NOTICED TWO PLACES ON THE INWARD SIDE WHERE TREAD WAS SEPARATING - ONE SPOT WAS JUST OVER AN INCH AND THE OTHER WAS JUST UNDER AN INCH. FULL SET (4) ORIGINALLY PURCHASED AT FIRESTONE COMPLETE AUTO CARE STORE, WHICH IS WHERE THE FAILED TIRE WAS TAKEN THE FOLLOWING MORNING. TIRE HAS SINCE BEEN DISCONTINUED AND WAS REPLACED BY A FALKEN ZIEX 912 BL 205/50R16 87V 40K MILE TIRE. HAD OTHER TIRES INSPECTED FOR SAME ISSUES THE NEXT DAY - SERVICE REPRESENTATIVE STATES THE OTHER THREE TIRES DO NOT SHOW ANY SIGNS OF THE PROBLEM. BASED ON TREAD DEPTH, WARRANTY COVERED CLOSE TO 90% OF REPLACEMENT TIRE. IN THE TWO WEEKS SINCE, THE REPLACEMENT TIRE APPEARS TO BE FINE - NO OBSERVABLE MIS-MATCH ISSUES. *TR
I WAS DRIVING ON 905 WEST, CLOSE TO THE 805 N EXIT, AND THE ROAD WAS BROKEN. THERE WAS A HOLE ON THE ROAD AND MY CAR'S TIRE EXPLOTED WHEN I DROVE BY IT. MY CAR'S ALIGNMENT IS LOST. I ALMOST HAD AN ACCIDENT BECAUSE OF IT. UNFORTUNATELY I DIDN'T HAVE A GOOD SPARE TIRE SO I HAD TO DRIVE TO MY HOUSE WITH THE EXPLOTED TIRE, AND SINCE IT HAPPENED AT 10PM I WILL HAVE TO MISS WORK TO FIX IT, AND BUY A NEW TIRE. *TR
THE CAR BEGAN TO SHUTTER AND DROPPED FROM 50 TO 25 IN SECONDS. THE CHECK ENGINE LIGHT (CIL) STARTING FLASHING AND THE CAR BEGAN TO STUTTER LIKE IT WAS GOING TO DIE, I PULLED TO THE SIDE OF THE ROAD AND THE CAR DIED. STARTED CAR AGAIN THE CIL CONTINUED TO FLASH, IT ONLY WOULD ACCELERATE TO 25 MILES AN HOURS EVEN WITH MY FOOT ALL THE WAY DOWN ON THE GAS. I TOOK IT TO THE A MECHANIC AND THE CODES WERE P0421, 171, 300. THE MECHANIC DID EVERYTHING FROM ENGINE FLUSH, SPARK PLUGS, OIL, AIR FILTERS AND INSTALLED A NEW CATALYTIC CONVERTER BUT THE PROBLEM PERSISTS. ITS NOW A YEAR LATER AND THE CAR IS DOING THE EXACT SAME THING. *TR
SEATBELT WILL NOT LOCK IN ON DRIVER'S SIDE AND TODAY THE HANDLE BROKE ON THE INSIDE DRIVER'S SIDE TO GET OUT OF THE CAR! *TR
Showing 15 of 100 complaints