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NHTSA recalls, safety ratings, and consumer complaints for the 2016 Volkswagen Golf Sportwagen.
| Trim | City | Hwy | Combined | Annual fuel $ |
|---|---|---|---|---|
| 1.8L 4 cyl Automatic (S6) | 25 | 34 | 29 | $2,050 |
| 1.8L 4 cyl Manual 5-spd | 25 | 35 | 28 | $2,150 |
| Overall Rating | |
| Frontal Crash |
Component: STEERING:COLUMN LOCKING:ANTI-THEFT DEVICE
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2015-2018 Volkswagen Golf and Golf Sportwagen vehicles. The build of silicate on the shift lever micro switch contacts may enable the key to be removed from the ignition while the vehicle shift lever is not in "Park." As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection and Rollaway Prevention."
Consequence: Removing the key while the shift lever is in a position other than "Park" increases the risk of an unintended vehicle rollaway that may result in personal injury or a crash.
Remedy: Volkswagen will notify owners, and dealers will install an additional switch and circuit board, free of charge. The recall began March 19, 2019. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 37L5.
Component: AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2016 Audi TT Roadster, TT Coupe, S3 Sedan, R8 Coupe, A3 Sedan, A3 Etron, A3 Cabriolet, 2016 Golf Sportwagen, Golf R, Golf GTI, Golf A7, and E Golf vehicles. During air bag deployment, the front passenger air bag may explode or deploy improperly.
Consequence: An inflator explosion may result in sharp metal fragments striking occupants, resulting in serious injury or death. An improper air bag deployment may not properly restrain the occupant, increasing their risk of injury in a crash.
Remedy: Dealers will replace the front-passenger air bag module, free of charge. Owner notification letters were mailed December 16, 2022. Owners may contact Volkswagen's customer service at 1-800-893-5298. Audi's customer service at 1-800-253-2834. Volkswagen's number for this recall is 69DY and 61C1.
Junction between thermostat and water pump failed leading to total loss of coolant. At the time I was driving north on I-75 in heavy morning traffic at 65 MPH. I was able to steer the vehicle off the road without hitting anyone or coming to a complete stop. Had the vehicle towed to Jim Ellis VW of Kennesaw where they diagnosed the problem and replaced the water pump. The car had 18,762 miles on it at the time. Mechanic stated that the problem was oil from cam covers leaking onto water pump and was frequently seen. Vehicle had low coolant warning lights twice and I added several ounces of distilled water each time. Car had an engine warning light and was being taken to dealer for service that day. When the incident happened, there was an audible alarm for loss of coolant and a flashing yellow light on the dashboard. The car had been serviced and inspected at the dealership annually, there had been no reports of leaking oil from cam covers. There was no indication the water pump would catastrophically fail. The waterpump should not fail with this few miles on it. .
The fuel pump on my 2016 Volkswagen Golf SportWagen failed approximately three months after a safety recall repair for the suction jet pump (recall 20Y6). My independent mechanic explained that failure of the suction jet pump can cause fuel leakage or vapor transfer into the EVAP system, which may create pressure or vacuum imbalance inside the fuel tank. This can potentially damage other fuel-system components, including the fuel pump. My vehicle had no prior fuel-system issues. After the recall repair, the vehicle began experiencing symptoms consistent with fuel delivery problems, and the fuel pump ultimately failed. The mechanic who performed the repair noted that the failure was “highly likely related” to the suction-jet-pump defect because of the short time between the recall repair and the component failure. Volkswagen’s customer-service team stated that the fuel pump and suction jet pump are “unrelated,” but did not provide a technical explanation for that conclusion. Because both components interact within the sealed fuel/EVAP system, I am concerned that the recall defect or repair may have contributed to the fuel-pump failure. This problem may indicate a pattern of post-recall fuel-system failures involving suction-jet-pump malfunction, tank pressure changes, or collateral damage to in-tank components. I am submitting this report so NHTSA can review whether similar issues are occurring in other vehicles.
The 2016 Volkswagen Golf Sportwagen has 3 NHTSA recalls and 55 consumer complaints on file. It received an overall safety rating of 5 out of 5 stars in NHTSA crash testing. The high number of complaints suggests potential reliability concerns — review the complaint details above before purchasing. For the most detailed information about a specific vehicle, decode its VIN using our free decoder above.
Enter a specific VIN to get the full report — specs, recalls, safety ratings, complaints, investigations, and technical service bulletins.
| Side Crash |
| Rollover |
Component: FUEL SYSTEM, GASOLINE
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain front-wheel drive 2015-2020 Audi A3 Sedan, 2015-2019 Audi A3 Cabriolet, 2019-2020 Volkswagen Jetta GLI, 2018 Golf Sportwagen GP, 2018-2019 Golf Sportwagen A7, 2015-2017 Golf Sportwagen, 2015-2020 Golf GTI, and 2015-2020 Golf A7 vehicles. Due to a problem with a suction jet pump seal inside the fuel tank, fuel may flow into the evaporative emissions (EVAP) system and possibly leak out of the charcoal canister.
Consequence: A fuel leak in the presence of an ignition source increases the risk of a fire.
Remedy: Dealers will replace the suction pump, free of charge. Final owner notification letters for Audi owners were mailed on July 25, 2024. Final owner letters for VW owners were mailed on August 13, 2024. Owners may contact Volkswagen customer service at 1-800-893-5298 or Audi customer service at 1-800-253-2834. Volkswagen's numbers for this recall are VW: 20UF/Audi: 20YF. Vehicles that were previously recalled under 16V-647 will need to have the new remedy completed. This recall expands and replaces previous recall number 16V-647.
Component: Sunroof / Roof Assembly - Water Ingress Make / Model / Year: 2016 Volkswagen Golf SportWagen VIN: [XXX] Mileage: ~40,000 Sunroof leaks water while closed and glass intact. First replacement frame arrived damaged. Repair extended into second week. Known manufacturer defect (VW bulletin MC-10241196-0001). Volkswagen denied reimbursement based on time expiration despite incredibly low mileage ~40,000. Effect: Interior damage to headliner/carpets, possible electrical damage, disruption of daily use. Requested Action: Document for safety/recall investigation; use data to support future recall or enforcement action. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
My car started smelling like gas 10 days ago. There was no visible leak. We took it to the shop still can’t figure out the issues. Took it to pick up my son from school, it started leaking fuel (I had 1/4 of a tank left). I turned off the car and it stopped leaking fuel. Needing a fix quick, I then drove 4 miles to get to the shop. Before I started driving I checked and it said I had enough gas to drive 15 miles. However, while at a stop light, the car shuddered and completely died. We then had it towed to the shop and hour away. The dealership had had it since then and found that it was related to the fuel pump suction recall. However, because the problem has gotten so bad, I now need a new fuel tank. Because it will in fact continue to keep leaking fuel and no matter how much gas you put it will just leak out. This is a safety hazard not only for me as a driver but also to other drivers. After diagnosing the problem, the dealership called VW corporate to inquire whether they will cover the fix since the recall was what caused the issue. 10 days later, VW is still looking into it, and I’ve now spent over $1500 on a rental car and towing fees. This car was completely unsafe to drive. And it is completely irresponsible for VW to allow customers to drive an unsafe vehicle and make us pay for repairs for issues that we didn’t cause.
VW USA is offering no help in getting our recall work done. Their only suggestion is for us to work with our shipper. Our car is located in Italy because we are an active duty family stationed under orders at naval air station Sigonella. Our shipper has contacted VW Italy, and they refuse to help. The shipper also notes that they can’t ship the car anywhere anyways because the recall has to do with the fuel system. In effect, our car is now trapped in Italy, unable to be shipped off the continent. Perhaps NHTSA could persuade VW USA to perform our recall work here in Italy?
It has been 3 months since the issue below was reported (per NHTSA) and no repair is available. I called and asked what I can do in the meantime to ensure safety of me and my 6 year old and was not provided with any information. Feb 14,2024 Manufacturer Recall Number20UF NHTSA Recall Number24V110 Recall StatusRecall Incomplete, remedy not yet available Summary The suction jet pump inside the fuel tank is designed to purge fuel from the Evaporative Emissions (EVAP) system. If a specific seal inside an affected suction jet pump fails, the fuel may flow directly into the EVAP system. If this happens, fuel could accumulate in the EVAP system and may leak through the charcoal canister filter element. Leaking fuel, in the presence of an ignition source, may result in a fire. Safety Risk Leaking fuel, in the presence of an ignition source, may result in a fire. Remedy REPAIR NOT YET AVAILABLE Manufacturer's Notes If you should have any questions, please contact Volkswagen using your preferred method of communication at www.vw.com/contact or by calling 800-893-5298.
Despite settling a class action lawsuit re: moonroof leakage, VW refuses to cover the same repair for my VW Golf Sportwagen. I have the same issue but could not participate in the class action suit due to mileage. I routinely have to bail 1/2 - 1 gallon of water out the spare tire area if its been raining. Water now also collects in the footwell behind the driver's seat/in front of my child's seat. The bolts affixing the seatbelts to the floor are rusted and there is mold under the carpet. The car now has electrical issues, including the alarm no longer sounding when I am reversing and someone is approaching in my blind spot. In addition, when the weather has been wet, the back up camera does not work and, mid trip, the car alarms sound, indicating the car must be serviced and the brakes and airbags are not working. These problems disappear after a few days of dry weather.
Performed NH Safety Inspection. Found upon Inspection Left Rear, Driver Side, Coil Spring has failed. Broken. This will make over Ten VW or Audi vehicles we have seen in the last year with this problem.
Clockspring failure. VW does not cover this critical safety part under warranty. Air bag is non functional (air bag light on) horn is non functional. Other controls on steering wheel not functional.
The contact owns a 2016 Volkswagen Golf Sportwagen. The contact stated while driving at high speeds, the vehicle started to shake abnormally. No warning lights were illuminated. The vehicle was taken to an auto body shop where it was diagnosed and determined that the rear axle coil springs had fractured and needed to be replaced. The vehicle was not repaired. The dealer was not notified of the failure. The manufacturer was not notified of the failure. The failure mileage was approximately 135,000.
The fuel system is completely shot, with fuel leaking from the gas tank after a ride once and pressure building up in the gas tank. Gas pumps click off after only putting one to two gallons in the tank, despite the tank being nearly empty. Mechanic replaced Evap canister and fuel suction pump, seemingly solving the problem temporarily only for them to resurface. Fuel leaking from the tank while driving severely risks my safety, as it is possible that pressure could cause the fuel to leak onto the engine, thus causing rapid combustion of the vehicle. The dealership has not assessed the problem, only a qualified mechanic has. It has not been inspected by manufacturer, police, insurance representatives, but has been inspected by a mechanic. No warning lights or messages have appeared in relation to this problem.
The rear coil spring fractured and caused a suspension issue. This is the same issue as reported in NHTSA campaign number: 19V188000 covering the same vehicles built a few months after mine. The vehcile is being repaired now and the issue has been confirmed. The component has been inspected by a service technician and the issue has been confirmed. Parts have been retained for evidence. There were no warnings, messages or symptoms. VW has been notified, but confirmed this is not their issue to fix. This issue should result in an extended recall to cover the same vehcile, just earlier models, so there are no resulting accidents, injuries, or deaths.
Car loses power due to clogged wastegate actuator and EPC light turns on and off. This has been confirmed by 2 different service centers. I have seen several cases of people saying they had the same problem which requires you to replace the entire turbo, which my car only has 67,000 miles. I have a 16 year old son who will drive my car and this could cause him an accident if he is not able to accelerate. This is clearly a faulty part as they've discontinued using the model of the original turbo.
May 27 and May 28: The car turned on the EPC and check engine lights while on parking mode and on. Started to loose power and didnt want to start again. Later on, the lights turned off and it started again. While trying to fill the fuel tank at the gasoline station it stopped and it was only half tank.(The system didnt allowed to continue). While driving in the highway, started to loose power and a strong smell of fuel was inside the car so the driver had to open all the windows to avoid an intoxication with emissions(as it seemed to be). When the driver got to the destination in the highway, near San Juan, the smell of fuel was so strong that had to turn off the car and call a tow truck because the return travel would be long and the smell of fuel was stronger… it seemed to be spilling fuel and it was not safe to drive the car back home. Tow truck carried the car home because the dealer was closed on Sunday. On monday 29, the car was towed again but from home to the Flagship dealer in Ponce, PR. In the dealer they say it doesnt “have anything” . It seems they didnt care about the hazzards being discussed. The dealer returned our car and insisted there wasnt a recall or issue to attend. As soon as the dealer returned the car we drove home and the fuel odor or emissions were perceived inmediately inside the car. The car was stopped at home and a fuel leak was visible on the road. We need help inmediately. It is a matter of safety and risks. Please advice us and help with this issue. It is my only car.
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