NHTSA recalls, safety ratings, and consumer complaints for the 2018 Volkswagen Tiguan.
| Trim | City | Hwy | Combined | Annual fuel $ |
|---|---|---|---|---|
| 2.0L 4 cyl Automatic (S8) | 22 | 27 | 24 | $2,500 |
| Overall Rating | |
| Frontal Crash |
Component: SEAT BELTS:FRONT:WEBBING
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018 Tiguan LWB vehicles. In the event of a crash, one or both of the front seat belt's webbing may tear.
Consequence: A torn seat belt may not adequately restrain the seat occupant during a crash, increasing their risk of injury.
Remedy: Volkswagen will notify owners, and dealers will inspect the front seat belts and replace them as necessary, free of charge. The recall began April 13, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 69BH.
Component: STRUCTURE:BODY:ROOF AND PILLARS
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018 Tiguan vehicles. During the repair of roof damage, an incorrect roof reinforcement assembly may have been installed.
Consequence: The incorrect roof reinforcement may decrease the roof's structural integrity or impact deployment of the side curtain air bags, increasing the risk of injury in the event of a crash.
Remedy: Dealers will be replace the roof reinforcement, free of charge. Owner notification letters were mailed November 19, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 51H5.
Front coil spring fractured at 84,554 miles. I am the original owner with full dealer-maintained service history. VW issued Safety Recall 42J5 for premature rear coil spring fracture on 2018–2019 Tiguans due to material specification and manufacturing process defects at the spring supplier. The front springs on this vehicle came from the same supply chain and production window. VW dealer in [XXX] noted that spring failures are common in this area on these vehicles. VW Customer CARE declined goodwill assistance. Requesting investigation into expanding Recall 42J5 to include front axle coil springs. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The contact owns a 2018 Volkswagen Tiguan. The contact stated that while driving at an undisclosed speed, the parking brake independently activated, and the air bag warning light illuminated. In addition, while attempting to turn off the vehicle, the key failed to function as intended. The vehicle was driven to the shoulder of the road and turned off. The contact stated that while attempting to start the vehicle, several unknown warning lights were illuminated. The parking brake was not activated. Additionally, the front driver's side door latch failed to unlatch as needed. The contact stated that none of the electrical system features functioned as intended. The vehicle was taken to the dealer, where it was diagnosed with a failed wiring harness and a failed front driver's side door harness. The contact was informed that the wiring harness and front driver's side door harness needed to be replaced. The vehicle was not repaired. The dealer reset the codes. The contact was informed that until the repair was performed, the failure would recur. The contact referenced an unknown recall with a similar failure; however, the VIN was not associated. The manufacturer was not made aware of the failure. The failure mileage was unknown.
The 2018 Volkswagen Tiguan has 13 NHTSA recalls and 271 consumer complaints on file. It received an overall safety rating of 5 out of 5 stars in NHTSA crash testing. The high number of complaints suggests potential reliability concerns — review the complaint details above before purchasing. For the most detailed information about a specific vehicle, decode its VIN using our free decoder above.
Enter a specific VIN to get the full report — specs, recalls, safety ratings, complaints, investigations, and technical service bulletins.
| Side Crash |
| Rollover |
| Overall Rating | |
| Frontal Crash | |
| Side Crash | |
| Rollover |
| Overall Rating | |
| Frontal Crash | |
| Side Crash | |
| Rollover |
| Overall Rating | |
| Frontal Crash | |
| Side Crash | |
| Rollover |
Component: SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018 Volkswagen Tiguan and Tiguan long wheel base (LWB) vehicles. The nut that holds the lower ball joint of the front wheel on each side of the vehicle may be loose or improperly tightened.
Consequence: A loose or improperly tightened ball joint nut can result in the separation of the lower ball joint causing steering, traction or other stability issues, increasing the risk of a crash.
Remedy: Volkswagen has notified owners, and dealers will replace the nut on the lower ball joint and, as necessary, clean the thread in the ball joint, free of charge. The recall began May 30, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 40N4. Note: owners are advised not to drive their vehicle until the recall repair has been performed.
Component: UNKNOWN OR OTHER
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2017 Volkswagen Passat, 2018 Tiguan LWB, 2007-2009 Jetta Sedan, 2011-2013, 2015 and 2019 Jetta, 2013 Jetta Hybrid, 2008-2009 Jetta Sportwagen, 2015 Golf Sportwagen, 2013 Golf, 2008-2010 and 2012-2013 Beetle and Beetle Convertible, 2008-2010 Beetle, and Beetle Convertible vehicles. Modifications made while the vehicles were in an internal evaluation period may cause the affected vehicles to not comply with all of the applicable regulatory requirements.
Consequence: If the vehicles do not meet all regulatory requirements, there could be an increased risk of a crash, fire, or injury.
Remedy: Volkswagen will notify owners and repurchase the affected vehicles. The recall began November 6, 2019. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 01D7. Note: This recall is an expansion of NHTSA recall number 18V-329.
Component: SUSPENSION:REAR:SHOCK ABSORBER
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018 Volkswagen Tiguan long wheelbase (LWB) vehicles. A lower loop of a rear shock absorber may separate from its base due to an incorrect welding process
Consequence: If the lower loop of the rear shock absorber detaches, there may be a loss of vehicle control, increasing the risk of a crash.
Remedy: Volkswagen will notify owners, and dealers will inspect the rear shock absorbers, replacing them as necessary, free of charge. The recall began May 30, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 42i7.
Component: AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018 Volkswagen Atlas and Tiguan vehicles. In the event of a crash, the passenger frontal air bag may tear or not properly unfold during deployment.
Consequence: If the air bag were to tear or unfold incorrectly during deployment, it can increase the risk of injury.
Remedy: Volkswagen will notify owners, and dealers will replace the passenger frontal air bag, free of charge. The recall began July 19, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's numbers for this recall are 69W8, and 69W9.
Component: VISIBILITY:SUN/MOON ROOF ASSEMBLY
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018 Volkswagen Tiguan vehicles. The LED module for the panoramic sunroof ambient light bar may short circuit.
Consequence: A short-circuit can increase the risk of a fire.
Remedy: Volkswagen will notify owners, and dealers will disconnect the power supply for the panoramic sunroof LED module, free of charge, until a future service action can safely reactivate the feature. The recall began July 24, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall 60D1.
Component: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018-2019 Volkswagen Atlas and Tiguan and 2019 Volkswagen Jetta vehicles that do not have keyless entry. The instrument cluster may not provide an audible warning to let the driver know that the key is still in the ignition when the door is open. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection."
Consequence: If the driver is not notified by an audible noise that the key is left in the ignition, it can increase the risk of vehicle theft or crash.
Remedy: Volkswagen will notify owners, and dealers will reprogram the instrument cluster, free of charge. The recall began December 13, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's numbers for this recall are 90L3 and 90L4.
Component: SUSPENSION:REAR:SPRINGS:COIL SPRINGS
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2017-2019 Golf Sportwagen, 2019 Jetta, 2015-2019 Golf, and 2018-2019 Tiguan vehicles. The rear coil springs may prematurely fracture.
Consequence: If a coil spring fractures while driving, it may damage a rear tire causing a loss of vehicle control, increasing the risk of a crash.
Remedy: Volkswagen will notify owners, and dealers will replace the rear axle coil springs, free of charge. The recall began April 12, 2019. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 42J5.
Component: AIR BAGS:FRONTAL
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2017-2018 Tiguan Limited vehicles. The front driver air bag installed on these vehicles may not be intended for use in vehicles sold in the United States. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."
Consequence: In the event of a crash, the incorrect air bags may not protect the driver as intended, increasing the risk of injury.
Remedy: Volkswagen will notify owners, and dealers will replace the steering wheel and front driver air bag module, free of charge. The recall began May 30, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 69V2.
Component: ENGINE
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018 Tiguan long wheel base (LWB) vehicles. The engine support bolts on these vehicles may not have been properly tightened.
Consequence: If the engine support bolts were not properly tightened, an unexpected engine breakdown or loss of engine power may occur, increasing the risk of a crash.
Remedy: Volkswagen will notify owners, and dealers will replace engine support bolts, free of charge. The recall began March 26, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 10F7.
Component: EXTERIOR LIGHTING:TAIL LIGHTS
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018 Volkswagen Tiguan long wheel base (LWB) vehicles. The back-up lights in the taillight assemblies may not be bright enough. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."
Consequence: If the back-up lights are not bright enough, other drivers may not see the vehicle reversing, or the driver may back into an obstacle, increasing the risk of a crash.
Remedy: Volkswagen will notify owners, and dealers will replace the affected inner taillight assemblies, free of charge. The recall began December 15, 2017. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 94J9.
Component: STRUCTURE:BODY
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2022 Tiguan and 2018-2021 Tiguan long wheel base (LWB) vehicles. Due to incorrect installation instructions, the accessory rear hatch spoiler may be insufficiently attached to the vehicle.
Consequence: An insufficiently attached spoiler may separate from the vehicle, becoming a road hazard and increasing the risk of a crash.
Remedy: Dealers will replace the spoiler, free of charge. Owner notification letters were mailed June 3, 2022. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 66N5.
My 2018 Volkswagen Tiguan experienced a failure of the airbag control module caused by water intrusion through the HVAC access area and failed seam seal tape at the cowl support. The dealership confirmed that water leaked through a factory seam, accumulated at the airbag module, and caused the module to fail. The airbag warning light is illuminated, and the system is inoperable. This failure matches the same defect pattern covered under Volkswagen’s recall campaigns for the Atlas and Atlas Cross Sport (water intrusion leading to airbag control module failure), but my VIN is not included. The root cause and safety implications are identical: water entering through a body seam/HVAC area and compromising the airbag system. This is a safety‑critical issue that disables the airbags and creates a risk of injury in a crash. I am requesting NHTSA review this defect for potential recall expansion. Dealership Findings: • Water present at airbag control module • Water leaking through HVAC access hole • Failed seam seal tape at cowl support • Water accumulation damaging the airbag module • Cowl trim cracked and repaired • Recommended replacement of airbag control module and seam sealing tape • Estimated repair cost: $1,377 + tax Safety Concern: Airbag system is disabled due to water intrusion from a factory seam. This creates a risk of injury or death in the event of a collision.
I just bought this 2018 Volkswagen Tiguan Ford, cylinder All wheel Drive in the Angel light came on and it says recalls will never fixed. I would like to know if you can help me and fix this problems. My name is [XXX] , Lodi New Jersey. My phone number is [XXX] . INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The contact's daughter owns a 2018 Volkswagen Tiguan. The contact stated that while her daughter was driving at an undisclosed speed, the vehicle shook and decelerated abnormally. The vehicle was taken to the dealer, who determined that the vehicle should not be driven because the drive belt needed to be replaced; however, the part was on backorder with no ETA. The vehicle was not repaired. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 60,000.
This vehicle experienced a rear shock spring failure identical to the symptoms noted in VW recall 42i7. We paid out of pocket for the springs to be repaired, and VW corporate along with the dealer reported this VIN does not qualify for the recall. They are unable to tell me why our particular VIN does not, other than it simply wasn't on the list. It seems unlikely the exact year/model/failure occurred on our vehicle as what was stated in the recall but somehow it didn't qualify I would expect VW to cover the spring replacement and required alignment
I own a 2018 Volkswagen Tiguan with approximately 70,000 miles. The vehicle requires a full cylinder head replacement due to faulty valve seals. I have been having to add engine oil frequently between oil changes. The repair has been confirmed by an authorized Volkswagen dealership. The required cylinder head part is currently on manufacturer backorder with no estimated time of arrival. Dealership told me to check in every 2-3 months, as no additional cylinder heads can be ordered due to excessive backorder. Dealership charges $6,000+ for this repair. Volkswagen has not provided a solution or timeline for repair with this ongoing issue. There were no warning lights prior to the issue, and the vehicle has been routinely maintained. A major engine component failure at this mileage raises concerns about a potential defect rather than normal wear. This situation creates a safety and reliability concern, with no reasonable repair timeframe due to parts unavailability as well as no communication from Volkswagen regarding this ongoing issue.
On [XXX] I discovered water in my car. ~2.5 inch front passenger and back driver and passenger side. Condensation on the sunroof. My sunroof was not opened/completely shut. I called VW service was advised my car was not covered under the class action or warranty and advised to report to my insurance. I did not want to report and risk my insurance rate increasing. I have never filed a claim in the 20+ years of having the car. After researching and taking my call for repairs I discovered that my vehicle should be covered on the extended warranty IF the recall 60E5/60E2 was repaired. I am in Ohio where the damage was discovered my regular service dealer is in Illinois. 1)The service dealer in Illinois did complete the 60E5/60E2 recall. 2) the extend warranty % coverage should cover my car however I was told my VIN was not apart of the class action although the recall was performed an no record in the system with VW and if it were I would not be covered because I am 5 months out of the in service date. 3) the damage is ~ 3000.00 and increasing because now the sunroof switch doesn’t work and the screen is damaged from water. There is mold in my car which is a health hazard. I have exhausted trying to navigate through this issue! If my car was not apart of the class action it should have been. The insurance minus my deductible does not cover the cost of repairs. I have been without a call since this incident. This is a health hazard consumer driving hazard and should be investigated ASAP. I have attached the initial estimate which will be supplementally adjusted, the service 60E5 document . Please advise if this should be reported to the attorney general office and or what my next course of action should be. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
1)My sunroof/window is leaking. This has caused internal damage. My car had 2-2.5 inches of water that has damaged by carpeting and pads the 60E5 was performed. ~72,500 miles 2018 Tiguan. 2) dealer service has advised of service:REPLACE SET OF (4) FUEL INJECTOR O-RINGS DUE TO FUEL LEAK AT FUEL RAIL-INCLUDE INTAKE MANIFOLD GAKET AND THROTTLE BODY GASKET.
One time the car Just Lost power on the freeway and the e-card engine light came on and the cat Ran rugh and stalled and jerked hard almost causing me to cause a serious accident...I took it to vw and explained the severity and they bypassed that And installed a new water pump..2months later the same thing happened exactly to where I was very lucky and very upset...and took it to them once again and explained more issues where I'm urging . As to the front warning light and motion has came into play a few times witch was shocking...also the car would be on slow mo mode....and constant warning lights would come on the dashboard as well as the car would feel so unstable and Feel as if it were On gear 1/L while in the drive position...also the Eco turn of feature would playout ..and stall from time to time..then the car would get stuck on speed when foot would come off the accelerator to brake before a stop sign or red light intersection witch just started to concern me and I again took these concerns to Rick case vw and They thought I was inventing this story..then the car leaked coolant..and it rusted out the whole bottom of my car ..hoses...and they replaced the thermostat this time around and now the car has misfired..could not start ..idle was ver rough and just vibrated dramatically and damaged coils and spakplugs and blew out fuel inject #2 and can't hold pressure past 30 ..changed out the spak plugs and coils and the car is just crippled and its a safety hazard and in many occasions has almost caused me to cause a serious accident...
While driving 70mph on the interstate in the middle lane with an 18-Wheeler next to me in the right lane, my can all of the sudden a warning for an over the 4000 max rpm and an EPC light, which caused my car to start loosing speeding no matter how much or hard I pressed the gas peddle, in a matter of a minute my car dropped from 70 mph to 40mph and had to hit my flashers.
On September 19th 2025, while driving on the highway at normal speed, the instrument cluster fuel gauge misread the fuel level and indicated that the tank still had fuel. Without any warning light or low-fuel alert, the vehicle suddenly lost power because it was actually out of gas. I was traveling with my boyfriend and our three dogs. We became stranded on the shoulder of a busy highway as vehicles passed at 70–80 mph. The outside temperature was about 85-90 at the time. This created a serious safety hazard: The cluster’s inaccurate fuel reading prevented me from knowing we were nearly empty. The engine shut down unexpectedly, leaving limited steering and braking control as we coasted to the shoulder. We were exposed to high-speed traffic and extreme heat while waiting for assistance. Additional cluster/safety issues observed: No audible turn-signal “click” or indicator sound when using the blinker. No warning chime if the car is left running when the driver exits (for example, if the ignition is on but the door is opened or the key is removed). The vehicle is out of warranty, but the dealership diagnosed a failed instrument cluster and quoted about $2,500 for replacement. Why This Is a Safety Concern: The instrument cluster provides critical driver alerts. Inaccurate fuel readings, lack of turn-signal audio, and the absence of an engine-on warning chime all reduce driver awareness and can directly lead to dangerous situations on the road. Requested Action: I urge NHTSA to investigate whether the 2018 Volkswagen Tiguan’s instrument cluster/fuel-level system and related warning features contain a design or manufacturing defect and to consider a recall or other remedy to prevent accidents or injuries.
Activates while driving on a flat road at random
coolant burst and started leaking. Unable to drive car. radiator problem May be related to bad water pump. I see there was a recall.
Showing 15 of 271 complaints