NHTSA Campaign #24V035000

2023 Tesla Model S Recall

Back Over Prevention: Sensing System: Camera

Issued · Manufacturer: Tesla, Inc.

Affected model years
2023
Component
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Vehicles affected
199,575
Report received
Repair type
Over-the-air software update

Summary

Tesla, Inc. (Tesla) is recalling certain 2023 Model S, X, and Y vehicles equipped with full self-driving computer 4.0 and running a software release version 2023.44.30 through 2023.44.30.6 or 2023.44.100. Software instability may prevent the rearview camera image from displaying.

Consequence

A rearview image that does not display while in reverse decreases the driver's visibility and increases the risk of a crash.

Remedy

Tesla has released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed March 22, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-002.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

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Related

Data sourced from the NHTSA Recalls database.