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NHTSA recalls, safety ratings, and consumer complaints for the 1992 Dodge Caravan.
| Overall Rating | Not Rated |
| Frontal Crash | Not Rated |
| Side Crash | Not Rated |
| Rollover | Not Rated |
Component: SEAT BELTS:FRONT:ANCHORAGE
VEHICLE DESCRIPTION: PASSENGER MINI-VANS. THE CENTER REAR SEAT, RIGHT OUTBOARD SIDE, SAFETY BELT ANCHOR HOOK CAN BECOME UNATTACHED FROM THE BODY ANCHOR POSITION.
Consequence: IN THE EVENT OF A VEHICLE CRASH, THE OCCUPANT MAY NOT BE PROPERLY RESTRAINED INCREASING THE RISK OF PERSONAL INJURY.
Remedy: DEALERS WILL REPLACE THE ANCHOR HOOK RETAINING CLIP WITH A REVISED PROFILE CLIP AND A COVER PLATE.
Component: SEAT BELTS:FRONT:BUCKLE ASSEMBLY
VEHICLE DESCRIPTION: PASSENGER MINI-VANS. COVERS ON THE SOLID STALK MOUNTED SEAT BELT BUCKLES CAN BECOME DISLODGED CAUSING THE RELEASE BUTTON TO STICK INSIDE THE COVER. THE BUCKLE WOULD THEN BE ONLY PARTIALLY LATCHED.
Consequence: IN THE EVENT OF A VEHICLE CRASH, THE OCCUPANT MAY NOT BE PROPERLY RESTRAINED INCREASING THE RISK OF PERSONAL INJURY.
Remedy: DEALERS WILL INSTALL A COVER RETAINING CLIP TO THE STALK MOUNTED BUCKLE COVER TO PREVENT DISLOCATION OF THE BUCKLE COVER.
Component: SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
THE ABS HYDRAULIC CONTROL UNIT CAN EXPERIENCE EXCESSIVE BRAKE ACTUATOR PISTON SEAL WEAR CAUSING PUMP-MOTOR DETERIORATION.
REFERENCE: NHTSA CAMPAIGN #96V099/13JUNE1996 (RC-96V099-NN.PDF). HRYSLER SAFETY RECAL #685/AUGUST1996_ CHRYSLER W;:TRRANTY BULLETIN #0-96-19.'JUNE 1996. BREACH OF 'MAGNUSON-MOSS WARRANTY AD. OF 1975'. EHIDE: 1992 DODGE CARAVAN CN WFOPTIONAL' 'BENDIX-10 ABS' BRAKE SYSTEM_ MALFOOCTIONS I AM EXPERIENCING ARE FULLY DESAIBED IN NHTSA OD! INVESTIGATIONS #PE94-024, #EA94-028, #EA95-016_ *BF*JB
BRAKES STOPPED WORKING IN MIDDLE OF DRIVING ALMOST CAUSE A CAR ACCIDENT. I LOOKED UP THE PROBLEM AND THEY DID A RECALL ON THE ABS BRAKE SYSTEM. WOULD JUST LIKE TO BRING IT IN TO GET IT FIXED.
I HAVE A 1992 DODGE CARAVAN SUBJECT TO RECALL 685 NHTSA # 96V099000. THE ANTILOCK BENDIX 10 ASSEMBLY WAS REPLACED ONCE . IT NOW NEEDS REPLACING AGAIN . ABS LIGHT COMES ON AND PUMP RUNS EXCESSIVELY. ALL INHERENT TO THE PROBLEMS ADDRESSED ABOVE . THE DEALER IS CLAIMING TO NO NOTHING ABOUT THE LIFETIME WARRENTY ON THIS SYSTEM INDICATED IN THE RECALL DOCUMENTATION ON THIS SITE . I NEED SOME ADDITIONAL INFORMATION TO RECONTACT CHRYSLER WITH TO FORCE THE TO DO THE REQUIRED REPAIRS.
The 1992 Dodge Caravan has 11 NHTSA recalls and 1078 consumer complaints on file. It received an overall safety rating of Not Rated out of 5 stars in NHTSA crash testing. The high number of complaints suggests potential reliability concerns — review the complaint details above before purchasing. For the most detailed information about a specific vehicle, decode its VIN using our free decoder above.
Enter a specific VIN to get the full report — specs, recalls, safety ratings, complaints, investigations, and technical service bulletins.
Consequence: IF THIS CONDITION OCCURS, THE ABS FUNCTION COULD BE LOST AND REDUCED POWER ASSIST WOULD BE EXPERIENCED DURING VEHICLE BRAKING INCREASING THE POTENTIAL FOR A VEHICLE ACCIDENT.
Remedy: DEALERS WILL TEST THE VEHICLE'S ANTI-LOCK BRAKE SYSTEM AND REPAIR THE VEHICLES IF NECESSARY. ALSO THE WARRANTY ON ALL ABS COMPONENTS WILL BE EXTENDED TO 10 YEARS OR 100,000 MILES (EXCEPT FOR THE BRAKE ACTUATOR PISTON ASSEMBLY AND THE PUMP-MOTOR ASSEMBLY WHICH WILL HAVE A LIFETIME COVERAGE). OWNERS WILL ALSO BE REIMBURSED FOR PREVIOUS ABS COMPONENT REPAIR COSTS.
Component: VISIBILITY:WINDSHIELD WIPER/WASHER:LINKAGES
VEHICLE DESCRIPTION: MINIVANS. THE LEFT HAND WINDSHIELD WIPER PIVOT DRIVE ARM WAS NOT MECHANICALLY STAKED TO THE PIVOT SHAFT.
Consequence: THIS COULD ALLOW THE DRIVE ARM TO DISENGAGE FROM THE SHAFT LEADING TO A LOSS OF WIPER FUNCTION. THE DRIVER'S VISIBILITY WOULD BE IMPAIRED, INCREASING THE RISK OF A CRASH.
Remedy: DEALERS WILL REPLACE THE LEFT HAND SIDE WINDSHIELD WIPER PIVOT ASSEMBLY.
Component: SERVICE BRAKES, HYDRAULIC:PEDALS AND LINKAGES
THE BRAKE PEDAL PAD ATTACHMENT TO THE PEDAL ARM MAY NOT HAVE ADEQUATE STRENGTH DUE TO MISLOCATION OF WELDS, AND COULD BREAK.
Consequence: FAILURE OF THE PEDAL PAD TO PEDAL ARM ATTACHMENT RESULTSIN LOSS OF BRAKING ABILITY, AND COULD RESULT IN AN ACCIDENT.
Remedy: REPLACE INADEQUATE BRAKE PEDALS WITH PROPERLY MANUFACTURED PEDALS.
Component: STEERING: STEERING WHEEL/HANDLE BAR
THE ZINC PLATING OPERATION PERFORMED ON THE UPPER STEERING COLUMN SHAFT COUPLING BOLT CAUSED HYDROGEN EMBRITTLEMENT AND BREAKAGE OF THE BOLT.
Consequence: FRACTURES OF THE UPPER STEERING COLUMN SHAFT COUPLINGBOLT RESULT IN A LACK OF COUPLING LOAD ON THE SHAFT AND LOSS OF STEERINGCONTROL.
Remedy: REPLACE THE ZINC PLATED BOLT WITH A PHOSPHATE PLATED BOLT.
Component: STEERING: STEERING WHEEL/HANDLE BAR
THE STEERING WHEEL ARMATURE STAMPING CAN CRACK AND SEPARATE FROM THE CENTER HUB ATTACHMENT TO THE STEERING COLUMN.
Consequence: IF THE STEERING WHEEL SEPARATES FROM THE CENTER HUB ATTACHMENT TO THE STEERING COLUMN, LOSS OF CONTROL CAN OCCUR INCREASING THE RISK OF AN ACCIDENT.
Remedy: DEALERS WILL INSPECT THE STEERING WHEEL FOR ARMATURE CRACKS IN THE CENTER HUB ATTACHMENT AREA. ANY STEERING WHEELS SHOWING CRACKS WILL BE REPLACED. ALL OTHER VEHICLES WILL HAVE A REINFORCEMENT PLATE INSTALLED TO PREVENT STEERING WHEEL SEPARATION IN THE EVENT CRACKING OCCURS.
Component: STRUCTURE:BODY:HATCHBACK/LIFTGATE:SUPPORT DEVICE/STRUT
THE BOLTS USED TO ATTACH THE STRUT TO THE BODY AND THE REAR LIFTGATE CAN ACCUMULATE FATIGUE DAMAGE IF THREE FACTORS COMBINE. IF THE BOLT IS LOOSE, THE GAS STRUT IS OVER-PRESSURIZED, AND THE FREQUENCY OF OPENING AND CLOSING CYCLES IS HIGHER THAN FOR THE AVERAGE CUSTOMER, THE BOLT CAN FAIL.
Consequence: PERSONAL INJURY COULD OCCUR IF THE BOLTS BREAK ALLOWING THE LIFTGATE TO FALL SUDDENLY.
Remedy: DEALERS WILL INSPECT FOR LOOSE FASTENERS, IF THE FASTENERS ARE LOOSE, THE STRUT (AND INTEGRAL BOLTS) WILL BE REPLACED. IF THE BOLT SHOWS EVIDENCE OF TORQUE, THE BOLT WILL BE REMOVED, LARGER WASHERS WILL REPLACE THE EXISTING WASHER AND THE BOLT WILL BE REINSTALLED AND HAND TIGHTENED TO THE TARGET TORQUED.
Component: LATCHES/LOCKS/LINKAGES:HATCHBACK/LIFTGATE:LOCK
VEHICLE DESCRIPTION: LIGHT DUTY PASSENGER MINIVANS WITH REMOTE RELEASE. THIS IS NOT A SAFETY RECALL. THERE HAS BEEN NO DETERMINATION THAT A SAFETY DEFECT EXISTS WITH THE MINIVAN LATCHES. CHRYSLER IS CONDUCTING A SERVICE CAMPAIGN TO REPLACE THE LIFTGATE LATCH ASSEMBLY OF THE AFFECTED MINIVANS. IN A COLLISION, THE REAR LIFTGATE LATCH ASSEMBLY COULD OPEN.
Consequence: IF THE LIFTGATE LATCH OPENS, OCCUPANTS CAN BE EJECTED RESULTING IN SIGNIFICANTLY INCREASED RISK OF INJURY OR DEATH.
Remedy: CHRYSLER DEALERS WILL REPLACE THE LIFTGATE LATCH WITH A NEW STRONGER LATCH ASSEMBLY WITHOUT CHARGE. CHRYSLER BEGAN NOTIFYING OWNERS OF THESE VEHICLES IN MARCH 1996.
Component: LATCHES/LOCKS/LINKAGES:HATCHBACK/LIFTGATE:LOCK
VEHICLE DESCRIPTION: LIGHT DUTY PASSENGER MINIVANS WITHOUT REMOTE RELEASE. THIS IS NOT A SAFETY RECALL. THERE HAS BEEN NO DETERMINATION THAT A SAFETY DEFECT EXISTS WITH THE MINIVAN LATCHES. CHRYSLER IS CONDUCTING A SERVICE CAMPAIGN TO REPLACE THE LIFTGATE LATCH ASSEMBLY OF THE AFFECTED MINIVANS. IN A COLLISION, THE REAR LIFTGATE LATCH ASSEMBLY COULD OPEN.
Consequence: IF THE LIFTGATE LATCH OPENS, OCCUPANTS CAN BE EJECTED RESULTING IN SIGNIFICANTLY INCREASED RISK OF INJURY OR DEATH.
Remedy: CHRYSLER DEALERS WILL REPLACE THE LIFTGATE LATCH WITH A NEW STRONGER LATCH ASSEMBLY WITHOUT CHARGE. CHRYSLER BEGAN NOTIFYING OWNERS OF THESE VEHICLES IN OCTOBER 1995.
Component: FUEL SYSTEM, GASOLINE
FUEL TANK FLANGES WERE NOT BENT AS REQUIRED TO ALLOW THE SPECIFIED CLEARANCE FOR THE FUEL TANK MOUNTING STRAPS AND FUEL LINES AT THE TANK.
Consequence: THE UNBENT FLANGES TO THE FUEL TANK WILL DAMAGE THEMOUNTING STRAPS AND/OR FUEL LINES. THE DAMAGED MOUNTING STRAPS MAY BREAK CAUSINGTHE TANK TO DROP AND THE DAMAGED FUEL LINE WILL LEAK FUEL. IN EITHER CASE A FIRECOULD RESULT IF THE SPILLED FUEL IS EXPOSED TO AN IGNITION SOURCE.
Remedy: REPAIR THE FLANGE BY BENDING TO THE CORRECT ANGLE; REPLACE DAMAGED FUEL LINES AND MOUNTING STRAPS.
REPEATED PULLEY AND THEN BELT FAILURE CAUSING STEERING AND BREAKING TROUBLE. REPAIRS DO NOT LAST. LOCAL DEALERS DON'T HAVE LASER ALIGNMENT TOOL TO CHECK ALIGNMENT. THE INTERNET IS FILLED WITH BELTS FLYING OFF BECAUSE OF RAIN OR SLUSH IN THIS VEHICLE, MY PULLEYS JUST DISINTEGRATE WITH OUT THE WATER. THERE SEEMS TO BE A LOT OF AFTERMARKET SOLUTIONS BUT THEY SEEM HIT OR MISS. IT ALWAYS HAPPENS WHEN VEHICLE IS BEING DRIVEN BY GRAND MOTHER WITH THE GRAND CHILDREN ABOARD FAR ENOUGH AWAY FOR A $150.00 TOW BILL. ITS LUCKY SO FARE ITS BEEN ON CITY STREETS AND AT LOW ENOUGH SPEEDS THAT A PLACE TO SAFELY PULL OVER CAN BE FOUND. THE PULLEYS THAT SEEM TO FAIL ARE THE IDLER AND THE TENSIONER PULLEYS. THIS 3.3 ENGINE IS WELL MAINTAINED WITH 145,000 MILES. THOUGH IT SEEMS THAT MILLAGE DOES NOT MATTER WHEN IT COMES TO PULLEY ISSUES.
TL* THE CONTACT OWNS A 1992 DODGE CARAVAN. THE CONTACT STATED THAT THE ABS WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION WHERE THEY STATED THAT THE ABS SYSTEM PUMP AND MOTOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 279,000.
SECOND TIME, NO BRAKES NO TRAVEL OF PEDAL. SEEMS LIKE DIFFERENT BRAKES WOULD BE IN ORDER. *TR
TL* THE CONTACT OWNS A 1992 DODGE CARAVAN. THE CONTACT STATED THAT THE ANTI LOCK BRAKE WARNING LIGHT WOULD INTERMITTENTLY ILLUMINATE WHILE DRIVING AT VARIOUS SPEEDS. THE CONTACT WOULD HAVE TO APPLY HEAVY PRESSURE TO THE BRAKE PEDAL DURING THE FAILURE TO STOP THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 96V099000 (SERVICE BRAKES, HYDRAULIC:ANTILOCK). THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 68,000.
HELLO, I HAVE A ABS RECALL DONE AND IT WAS NOT DONE CORRECTLY AND CAUSED MY VAN TO ALMOST GO OF THE ROAD, THE DEALER WILL NOT DO ANYTHING ABOUT IT AND SAID TAKE IT SOMEWHERE ELSE, I NEED HELP WITH THIS. E-MAIL COPIES ATTACHED: [XXX], MY NAME IS [XXX], I LIVE IN COTTAGE GROVE AND HAD OUR DODGE CARAVAN'S ABS BRAKES REPAIRED AT YOUR DEALERSHIP AND WE HAVE A MAJOR ISSUE CONCERNING THE REPETITIVE AND INCOMPETENT REPAIRS DONE AT YOUR FACILITY. CHRYSLER'S SAFETY DEFECT REPORT # (96V-099), NHTSA CAMPAIGN ID NUMBER: 96V099000 TO BE SPECIFIC. A PDF FILE OF THIS IS ATTACHED FOR YOUR VIEWING, PLEASE TAKE THE TIME TO READ THIS LETTER AND THEN THE CAMPAIGN PDF COMPLETELY, THE ODI RESUME DATED 6-24-1996 PAGE 39 SUMS IT UP QUICKLY. THIS WILL HELP YOU AND YOUR SERVICE MANAGERS ABILITY TO UNDERSTAND THE SERIOUSNESS AND YOUR FAILURE TO PERFORM THE REPAIRS CORRECTLY. AN INCIDENT THAT COULD HAVE TAKEN THE LIVES OR CAUSE INJURY TO ALL MY CHILDREN, MAYBE ANOTHER VEHICLE AND PASSENGERS OCCURRED. THIS HAPPENED ON 4-1-2011, THIS IS NOT A JOKE! MY TWO DAUGHTER'S, MY SON AND ANOTHER PERSON RIDING IN THE VAN AND THE VEHICLE UNEXPECTEDLY LOST BRAKING ON A WINDING ROAD AND ALMOST CRASHED. THIS IS NOT THE FIRST TIME THIS BRAKE FAILURE WAS UNEXPECTED AFTER YOUR REPAIRS! THE REPAIRS WERE NOT PERFORMED CORRECTLY FOR ABS RECALL 0685, THE PROPER TESTING FIXTURE'S WERE NOT INSTALLED DURING ANY OF THE OPERATIONS YOU PROVIDED, DIAGNOSTIC AND REPAIR RECOMMENDATIONS WERE GROSSLY INCORRECT, TECHNICIANS AND SERVICE WRITERS STORY'S ON ALL R.O.'S ARE INADEQUATE AND INCORRECT. I CAN PROVE ALL OF THIS IN A COURT OF LAW, AND AM READY TO DO SO IF NEEDED. IF THE PROPER TESTING AND INSPECTION PROCEDURE WERE PERFORMED IT WOULD HAVE REVILED THE DEFECTIVE ACTUATOR PISTON (BRAKE MASTER CYLINDER) WHICH CAUSES DEBRIS IN THE HYDRAULIC SYSTEM AND COMPROMISES SENSITIVE ELECTRICAL COMPONENTS THAT CONTROL THE BENDIX ANTILOCK 10 BRAKING SYSTEM, THIS PART (BRAKE MASTER CYLINDER. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
TL* THE CONTACT OWNS A 1992 DODGE CARAVAN. THE CONTACT IS UPSET BECAUSE HE HAS HAD HIS BRAKES REPAIRED TWICE AT HIS OWN EXPENSE. THE CONTACT JUST FOUND OUT THERE WAS AN RECALL ON HIS YEAR/MAKE AND MODEL. HE INFORMED THE MANUFACTURER OF THE FAILURE WITH THE BRAKES. THE MANUFACTURER STATED THAT THEY WOULD ONLY COVER THE EXPENSES IF THE CONTACT VEHICLE HAD LESS THAN 100,000 MILES. THE CONTACT WAS DRIVING AT 40MPH AND THE BRAKES FAILED AGAIN. THE CONTACT PUT ON HIS EMERGENCY BRAKES AND PULLED OVER. HE LATER DROVE IT TO THE REPAIR SHOP. THE VEHICLE HAD NOT BEEN REPAIRED AT THE TIME OF THE COMPLAINT. THE APPROXIMATE FAILURE MILEAGE WAS 110000 AND THE CURRENT MILEAGE WAS 159733.
TL*THE CONTACT OWNS A 1992 DODGE CARAVAN. WHILE DRIVING LESS THAN 55 MPH, THE ABS WARNING INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT DEPRESSED THE BRAKE PEDAL AND FOUND IT TO BE EXTREMELY STIFF. THE BRAKES WERE INOPERATIVE AND HE EVENTUALLY WAS ABLE TO STOP THE VEHICLE BY DEPRESSING THE BRAKE PEDAL REPEATEDLY WITH GREAT FORCE. ALTHOUGH THERE WAS A RECALL FOR THE ABS FAILURES (NHTSA CAMPAIGN ID NUMBER 96V099000), THE DEALER WOULD NOT MAKE THE NECESSARY REPAIRS BECAUSE THE BRAKE LINE WAS RUSTED. THE REPAIRS WOULD NOT BE EFFECTIVE UNLESS THE CONTACT PAID TO HAVE THE BRAKE LINE REPLACED AT THE ESTIMATED COST OF $700. THE FAILURE AND CURRENT MILEAGES WERE 199,000.
TL*THE CONTACT OWNS A 1992 DODGE CARAVAN. WHILE DRIVING APPROXIMATELY 40 MPH ON NORMAL ROAD CONDITIONS, THE BRAKES FAILED WHEN THEY WERE APPLIED. THE ABS WAS NOT OPERATING PROPERLY, WHICH EXTENDED THE STOPPING DISTANCE. THE WARNING LIGHT INDICATORS WERE ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO THE AUTHORIZED DEALER AND THEY STATED THAT THE FAILURE WAS RELATED TO THE WORN ABS PUMP AND PISTON. THE VEHICLE WAS REPAIRED. ON TWO SEPARATE OCCASIONS, THE VEHICLE WAS TAKEN TO THE AUTHORIZED DEALER FOR THE SAME FAILURE. THERE WAS A PRIOR RECALL DEFECT REPAIR; HOWEVER, THE RECALL REMEDY HAS NOT CORRECTED THE SAFETY DEFECT. THE CONTACT WAS IN THE PROCESS OF NOTIFYING THE MANUFACTURER. THE FAILURE MILEAGE WAS 197,250 AND CURRENT MILEAGE WAS 215,000. UPDATED 11/19/08. *LJ THE CONSUMER STATED EVEN THOUGH HE WAS NOT CHARGED, THE PROBLEM STILL EXISTS. THERE WAS NO POWER TO THE BRAKE. UPDATED 11/19/08. *JB
POWER STEERING ON 1992 DODGE 230 XPLORER M.H. VAN. HAD VAN TAKEN TO HEMET CHRYSLER IN HEMET CALIF. AND "THEY" DETERMINED THAT THE STEERING GEAR BOX NEEDED REPLACEMENT. THE SERVICE MANAGER AND SERVICE WRITER ADAMANTLY STATE THERE IS ABSOLUTELY NOTHING WRONG WITH THE VEHICLE AFTER THEY STATED THEY REPLACED THE BOX....YET....THE STEERING IS EXACTLY THE SAME AS WHEN I HAD THE VEHICLE TAKEN TO THEM. I HAVE SINCE RESEARCHED SEVERAL SITES WITH MUCH INFORMATION THAT CHRYSLER HAS KNOWN FOR YEARS THAT DODGE CARS (DID NOT MENTION MY VAN) HAVE HAD STEERING PROBLEMS AND THOSE PROBLEMS HAVE CAUSED MANY ACCIDENTS AND SOME DEATHS. THE WANDERING AND LOOSENESS AND VERY SLOW TO RETURN CONTINUES PLUS AN ADDED PROBLEM NOTED WHEN THEY RETURNED THE VAN, A SCREAMING OF THE STEERING WHEEL. CHECKED THE FLUID AND FOUND IT CONTINUOUSLY LEAKS FROM DAY ONE OF THE VEHICLE RETURNED TO ME. THE VEHICLE WAS AT THEIR SHOP FOUR TIMES TOTAL. THIS DEALERSHIP HAS ADAMANTLY REFUSED TO ACKNOWLEDGE THE STEERING PROBLEM AND DENIES THE DESTRUCTION OF THE ROOF ASSEMBLY. I WOULD LIKE TO KNOW IF YOUR AGENCY HAS ANY REPORTS SUCH AS MINE CONCERNING THE DODGE STEERING PROBLEMS AND IN PARTICULAR THE DEALERSHIP OF HEMET CHRYSLER IN HEMET CALIFORNIA. I AM SEEKING CLEAR INFORMATION RELATIVE TO THE STEERING OF ALL CHRYSLER/DODGE PRODUCTS WITH EMPHASIS ON THE VANS USED FOR MOTOR HOMES IN AND SINCE 1992, THANK YOU. *TR
1992 DODGE CARAVAN CUSTOMER STATES THAT NO LETTER REGARDING RECALL ON BRAKES WAS SENT. CUSTOMER ALSO PAID TO HAVE CAR FIXED AND IT TOOK 3 DEALERSHIPS TO GET THE PROBLEM FIXED RIGHT**CC *JB
TL*- THE CONTACT OWNS A 1992 DODGE CARAVAN. THE CONTACT KNEW THERE WAS A RECALL, AND THE BRAKES WERE NOT OPERATING NORMALLY. THE ANTI LOCK BRAKE WARNING LIGHT ILLUMINATED WHILE DRIVING 55 MPH. THE DEALER REFUSED TO PERFORM RECALL REPAIRS UNTIL THE CONTACT PAID A FEE. THE MECHANIC STATED THAT THE HYDRAULIC PUMP AND PISTON ASSEMBLY AND A BLEEDING THE BRAKE LINE NEEDED TO BE REPAIRED. THE CONTACT CALLED DAIMLER CHRYSLER AND THEY STATED THE CONTACT SHOULD BE REIMBURSED. AFTER PERFORMING THE REPAIRS THE MECHANIC STATED THEY DIDN'T HONOR THE RECALL. THE CONTACT STATED THE HYDRAULIC UNIT FAILED. THE CURRENT AND FAILURE MILEAGE WERE 142,000. THE MECHANIC AND SERVICE ADVISER REQUESTED THE CONTACT LEAVE THE PROPERTY AFTER HE ADVISED THEM THAT THE REPAIR WASN'T COMPLETE AND CONFIRMED WITH THEM THE INITIALS LISTED ON THE PARTS TO BE REPLACED WERE STILL ON THE VEHICLE. THE CONTACTS INVOICE STATED THAT THE PARTS WERE REPLACED. *AK
DT*: THE CONTACT STATED THE COUPLING BOLT FRACTURED ON THE STEERING WHEEL. A NHTSA RECALL, #92V015000 WAS PERFORMED ON THE VEHICLE CONCERNING STEERING: WHEEL AND HANDLE BAR HOWEVER, THE RECALL DID NOT REMEDY THE PROBLEM. THE DEALERSHIP WOULD NOT OFFER A SECOND REPAIR UNDER THE RECALL.
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