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NHTSA recalls, safety ratings, and consumer complaints for the 2004 Dodge Caravan.
| Overall Rating | Not Rated |
| Frontal Crash | Not Rated |
| Side Crash | Not Rated |
| Rollover | Not Rated |
Component: EXTERIOR LIGHTING:HEADLIGHTS
EAGLE EYES IS RECALLING 11,534 HEADLAMP ASSEMBLIES, P/NOS. CS090-B001L AND CS090-B001R, SOLD FOR USE AS REPLACEMENT EQUIPMENT FOR THE ABOVE LISTED PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE LOWER BEAM PHOTOMETRY REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT."
Consequence: DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
Remedy: EAGLE EYES WILL NOTIFY OWNERS AND OFFER REPLACEMENT HEADLAMPS FREE OF CHARGE. THE RECALL BEGAN ON SEPTEMBER 30, 2008. OWNERS MAY CONTACT EAGLE EYES AT 1-800-568-1098.
Component: VISIBILITY:GLASS, SIDE/REAR
CERTAIN CURVED TEMPERED REPLACEMENT GLASS MANUFACTURED BY HANGZHOU SAFETY GLASS LTD AND SUPPLIED TO SAFELITE BY AUTO TEMP INC., IDENTIFIED AS DOT-430, AND SOLD FOR USE ON CERTAIN DOMESTIC AND FOREIGN VEHICLES MAY NOT BREAK INTO SMALL PIECES AS EXPECTED OF TEMPERED GLASS AND FAILS TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 205, "GLAZING MATERIALS."
Consequence: IN THE EVENT OF A VEHICLE CRASH, THE OCCUPANT(S) MAY BE SERIOUSLY INJURED BY SHATTERED GLASS.
Remedy: SAFELITE WILL NOTIFY ITS RETAIL CUSTOMERS AND REPLACE THE GLASS FREE OF CHARGE. RETAIL CUSTOMERS CAN CONTACT SAFELITE TOLL FREE AT 1-888-843-2906. SAFELITE WILL NOTIFY ITS WHOLESALE CUSTOMERS AND REIMBURSE WHOLESALE CUSTOMERS FOR CURRENT INVENTORY AND AT A SPECIFIED RATE FOR REPLACING THEIR CUSTOMER'S GLASS. WHOLESALE CUSTOMERS CAN CONTACT SAFELITE'S WHOLESALE DIVISION, SERVICE AUTOGLASS TOLL FREE AT 1-888-246-6298. THE RECALL BEGAN ON JANUARY 15, 2008.
THE VEHICLE WAS STATIONARY. I WAS LEAVING WORK, WHEN I SAT IN THE DRIVER'S SEAT THE SEAT BROKE AND FELL BACK. THE BROKEN PART IS ACTUALLY THE FRAME OF THE SEAT, NOT THE TILT MECHANISM. THE TUBULATION THAT COMPRISED THE SEAT FRAME CATASTROPHICALLY BROKE ADJACENT TO THE WELDMENT. THIS PART SHOULD NEVER FAIL.
ENGINE OFTEN HESITATES AFTER YOU HAVE DRIVEN A FEW BLOCKS AFTER REFUELING. THIS FORM ASKS FOR A SINGLE SPECIFIC DATE BUT THIS PROBLEM HAS HAPPENED EVERY FEW WEEKS FOR THE LAST YEAR OR SO. DEPENDING UPON THE TRAFFIC SITUATION WHEN THE HESITATION OCCURS, AND ACCIDENT COULD EASILY OCCUR. MY MECHANIC SAYS THAT THE LIQUID/VAPOR SEPARATOR VALVE ON THE GAS TANK IS NOT OPERATING PROPERLY. THIS VALVE IS A PART OF THE TANK AND CANNOT BE REPLACED AS A SEPARATE ITEM, SO THE COST OF THE REPAIR IS SUBSTANTIAL. A BRIEF SEARCH ON THE INTERNET INDICATES THAT MANY OTHER OWNERS OF DODGE CARAVANS MANUFACTURED BETWEEN ABOUT 2004 AND 2007 ARE REPORTING THIS SAME PROBLEM.
The 2004 Dodge Caravan has 8 NHTSA recalls and 64 consumer complaints on file. It received an overall safety rating of Not Rated out of 5 stars in NHTSA crash testing. The high number of complaints suggests potential reliability concerns — review the complaint details above before purchasing. For the most detailed information about a specific vehicle, decode its VIN using our free decoder above.
Enter a specific VIN to get the full report — specs, recalls, safety ratings, complaints, investigations, and technical service bulletins.
Component: EQUIPMENT
CURT MFG IS RECALLING CERTAIN CLASS 3 RECEIVER HITCHES, P/N 13347, SOLD AS AFTERMARKET EQUIPMENT FOR USE ON 1997-2007 CHRYSLER TOWN AND COUNTRY VANS, 1996-2007 DODGE CARAVANS, AND 1996-2004 PLYMOUTH VOYAGER VANS. WHEN THE HITCH IS LOADED TO THE MAXIMUM RATING, THE HITCH MAY FRACTURE OR BREAK AT THE BEND LOCATION WHERE THE MAIN BODY OF THE HITCH MEETS THE HITCH MUFFLER STRAP.
Consequence: IF THE AREA IN QUESTION FRACTURES OR BREAKS, THIS COULD CAUSE AN UNSTABLE DRIVING CONDITION, POSSIBLY RESULTING IN A CRASH.
Remedy: CURT MFG WILL NOTIFY OWNERS OF RECORD AND WILL REPLACE THE HITCH FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING AUGUST 2010. OWNERS MAY CONTACT CURT MFG AT 1-715-831-8713.
Component: EXTERIOR LIGHTING:HEADLIGHTS
MAXZONE IS RECALLING 2,520 HEADLIGHT ASSEMBLIES, DEPO BRAND, P/NOS. 3341103L-AS AND 334-1103R-AS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR 2001-2007 DODGE CARAVAN PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
Consequence: DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
Remedy: MAXZONE WILL NOTIFY OWNERS AND OFFER REIMBURSEMENT FOR ANY NONCOMPLIANT HEADLIGHTS. THE RECALL BEGAN ON JUNE 16, 2008. OWNERS MAY CONTACT MAXZONE AT THE FOLLOWING LOCATIONS: 1-888-286-1188 (WA, OR, CA, ID, NV, AZ, MT, WY, UT, CO, KS, NM, OK, TX, AR, LA, AK, HI) 1-877-253-8930 (ME, NH, VT, MA, CT, RI, NY, NJ, PA, MD, DE, WV, VA) 1-800-859-4755 (NC, SC, GA, FL, TN, AL, MS) 1-866-783-6858 (ND, SD, NE, MN, IA, MO, WI, IL, MI, IN, OH, KY).
Component: SERVICE BRAKES, HYDRAULIC
CERTAIN AFTERMARKET BRAKE HYDRAULIC MASTER CYLINDERS SOLD AS REPLACEMENT BRAKE CYLINDERS FOR CERTAIN FORD, DAIMLERCHRYSLER, AND JEEP PASSENGER VEHICLES. THESE BRAKE CYLINDERS WERE SOLD UNDER THE BRAND NAMES OF NAPA, RAYBESTOS, AIMCO, AC DELCO, CARQUEST, BENDIX, AND WAGNER. ONLY PRODUCTS THAT WERE MANUFACTURED FROM JULY 27, 2005 THROUGH JANUARY 17, 2006 (DATE CODES 0529 THROUGH 0602) ARE SUBJECT TO THIS RECALL. WHEN SUBJECT TO VERY COLD TEMPERATURES, AN INTERNAL SEAL IN THE MASTER CYLINDER COULD LOSE FLEXIBILITY AND MAY CAUSE BRAKE FLUID TO LEAK.
Consequence: LOSS OF BRAKE FLUID CAN LEAD TO A DECREASE IN BRAKE LINE PRESSURE AND AN INCREASE IN STOPPING DISTANCE, WHICH CAN RESULT IN A VEHICLE CRASH.
Remedy: AFFINIA (BRAKE PARTS, INC.) WILL REPLACE THE SUBJECT BRAKE HYDRAULIC MASTER CYLINDERS FREE OF CHARGE. THE RECALL BEGAN ON MARCH 20, 2006. OWNERS CAN CONTACT AFFINA GROUP CUSTOMER SERVICE AT 1-800-323-0354.
Component: FUEL SYSTEM, GASOLINE
CERTAIN AFTERMARKET REPLACEMENT FUEL FILTERS, MODELS WIX FILTER PART NUMBERS 33576, 33577, 33734; NAPA FILTER PART NUMBERS 3576, 3577, 3734; AND CARQUEST FILTER PART NUMBERS 86576, 86577, 86734 USED ON 1996-2000 DAIMLERCHRYSLER TOWN & COUNTRY, DODGE CARAVAN, AND PLYMOUTH VOYAGER VEHICLES, CAN CAUSE THE FUEL LINES TO LEAK.
Consequence: A POSSIBLE FIRE CAN OCCUR IN THE PRESENCE OF AN IGNITION SOURCE.
Remedy: WIX WILL NOTIFY ITS CUSTOMERS AND REPLACE THE FUEL FILTERS FREE OF CHARGE. NOTE: THIS DOES NOT INVOLVE ANY PRODUCTS MANUFACTURED BY THE DAIMLERCHRYSLER CORP. NOR ANY DAILMERCHRYSLER DEALERS. OWNER NOTIFICATION IS EXPECTED TO BEGIN DURING NOVEMBER 2003. OWNERS WHO DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT WIX AT 704-864-6711.
Component: STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS
ON CERTAIN MINIVANS EQUIPPED WITH 3.3 OR 3.8L V-6 ENGINE, THE UPPER POWER STEERING COOLER HOSE MAY SPLIT AND CAUSE A FLUID LEAK.
Consequence: POWER STEERING FLUID LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN AN UNDER HOOD FIRE.
Remedy: DEALERS WILL REPLACE THE UPPER POWER STEERING COOLER HOSE. THIS RECALL BEGAN ON SEPTEMBER 27, 2004. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Component: EQUIPMENT
AFTERMARKET REPLACEMENT FUEL FILTERS MANUFACTURED BETWEEN SEPTEMBER 17, 2002, AND JANUARY 20, 2003, SOLD UNDER THE BRAND NAMES LISTED ABOVE. THE FILTER MAY EXPERIENCE MALFUNCTION OF THE QUICK CONNECTOR EITHER BLOCKING FUEL FLOW TO THE ENGINE OR CAUSING A FUEL LEAK. THIS DOES NOT INVOLVE ANY PRODUCTS MANUFACTURED BY THE DAIMLERCHRYSLER CORP. NOR ANY DAILMERCHRYSLER DEALERS.
Consequence: IF THIS CONDITION OCCURRED WHILE THE VEHICLE IS IN MOTION, THE ENGINE COULD STALL. ALSO, IN THE PRESENCE OF AN IGNITION SOURCE, THE FUEL LEAK COULD RESULT IN A VEHICLE FIRE.
Remedy: AFTERMARKET REPLACEMENT FUEL FILTERS FOR 1995-2000 SHORT WHEELBASE CHRYSLER TOWN & COUNTRY, PLYMOUTH VOYAGER AND DODGE CARAVAN MINIVANS PART NO. 18232 AND DATE CODE 0237, 0249, OR 0252. REPLACEMENT FUEL FILTERS FOR 1995-2000 LONG WHEELBASE CHRYSLER TOWN & COUNTRY, PLYMOUTH VOYAGER AND DODGE CARAVAN MINIVANS PART NO. 18230 AND DATE CODE 0237, 0249, 0251, OR 0304. REPLACEMENT FUEL FILTERS FOR 2001-2004 CHRYSLER TOWN & COUNTRY, PLYMOUTH VOYAGER AND DODGE CARAVAN MINIVANS PART NO. 28871 AND DATE CODE 0249. THESE PART NUMBERS AND DATE CODES APPEAR ON THE GOLD-TONE FILTER. DISTRIBUTORS AND RETAILERS WILL BE NOTIFIED TO ISOLATE AND RETURN AFFECTED INVENTORY. OWNERS WHO HAVE HAD THE FUEL FILTER SERVICED ON ONE OF THE APPLICABLE VEHICLES AFTER SEPTEMBER 17, 2002 SHOULD RETURN THEIR VEHICLE TO THE SERVICE FACILITY TO BE INSPECTED TO SEE IF THE FUEL FILTER THAT WAS INSTALLED IS ONE THAT IS INVOLVED IN THE RECALL. IF SO, THE OWNERS SHOULD HAVE THE FILTER REPLACED. TO RECEIVE A FULL REFUND PLUS THE COST OF POSTAGE, OWNERS SHOULD CUT THE CONNECTORS FROM THE HOSES, RINSE THE CONNECTORS AND RETURN THEM TOGETHER WITH PROOF OF THE AMOUNT PAID FOR THE REPLACEMENT PART AND LABOR, TO INTERCONTINENTAL AT INTERCONTINENTAL AUTO PARTS, INC., P.O. BOX 861, MAHWAH, NJ 07430, ATTN: FUEL FILTER RECALL. INTERCONTINENTAL WILL MAIL A FULL REFUND TO THE OWNER.
2004 DODGE CARAVAN. CONSUMER WRITES IN REGARDS TO FUEL TANK EXTENDED WARRANTY COVERAGE THAT APPLIES TO VEHICLE STALLING AFTER REFUELING. *SMD THE CONSUMER STATED THE VEHICLE BEGAN STALLING SHORTLY AFTER IT WAS PURCHASED AND HAS SINCE CONTINUED. THE STALLING OCCURRED AT HIGHWAY SPEEDS AND WHILE MAKING LEFT TURNS. ALSO, THE CHECK ENGINE LIGHT ILLUMINATED. THE DEALER REPLACED THE EGR SENSOR.*JB
INTERMITTENT HORN TURNING ON. CLOCKSPRING WAS REPLACED ALONG WITH FRONT CONTROL MODULE. THEY THINK HORNPAD IS AT FAULT AND WILL FURTHER SHORT CLOCKSPRING AND FRONT CONTROL MODULE
THE AIRBAG WARNING LIGHT IS ILLUMINATED DUE TO A MALFUNCTIONING CLOCKSPRING. THIS DISABLES THE AIRBAG SYSTEM. THIS WAS RECALLED ON EARLIER MODEL CARAVANS BUT HAS NOT BEEN COMPLETED ON 2001 AND NEWER MODELS WHICH HAVE THE SAME ISSUE. THE LIGHT HAS BEEN ILLUMINATED SINCE VEHICLE PURCHASE AND HAS HAD INACTIVE AIRBAGS. RECENTLY, WHILE TURNING THE STEERING WHEEL HARD DURING A POWER STEERING RESERVOIR REPLACEMENT, THE AIR BAG LIGHT BEGAN TO TURN ON AND OFF CLEARLY DUE TO SHORTED WIRING AT THE CLOCKSPRING TERMINALS.
AS I WENT TO STOP THE FRONT WHEELS SLID LIKE THEY WERE ON ICE. I WAS ON A PUBLIC RD. [BLACK TOP] I HIT THE CAR IN FRONT OF ME.
I PURCHASED MY VEHICLE IN THE FALL OF 2013 AND AM STARTING TO COME TO THE CONCLUSION THAT EVERY TIME I FILL MY GAS TANK UP MY VEHICLE SHUTS OFF! TODAY I FILLED UP MY GAS TANK. MY CHILDREN WERE IN THE BACK SEAT AND WHEN I PULLED OUT INTO THE HIGHWAY THE VAN SHUT OFF AND THE STEERING WHEEL LOCKED UP! I HAD NO CONTROL OVER THE VEHICLE. THIS SEEMS TO BE A COMMON PROBLEM WITH THESE VANS AND SOMETHING NEEDS TO BE DONE BEFORE SOMEONE GETS HURT! I CAN'T FILL MY GAS TANK UP BECAUSE OF THIS ISSUE. *TR
TL* THE CONTACT OWNS A 2004 DODGE CARAVAN. THE CONTACT STATED THAT THE VEHICLE WAS LEAKING FUEL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THERE WAS A LEAK IN THE FUEL PUMP DUE TO CORROSION. AS A RESULT, THE FUEL PUMP ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 155,755.
WHEN I CHANGED MY VEHICLE BATTERY TO A NEW ONE THE GAS ONLY DROPS TO A HALF A TANK ITS WILL NOT GO DOWN TO EMPTY BUT MY LOW FUEL LIGHT WORKS STILL MY GAS GAUGE DOES NOT. HOW DO I FIX IT OR RESET IT. *TR
EVERY TIME VEHICLE IS FUELED UP, THE VEHICLE PUTTERS AND SHUTS OFF, CAUSING ALL POWER STEERING TO LOCK UP WHILE DRIVING. OCCURS THE FIRST COUPLE MILES. *TR
MY FIRST GAS TANK FILL AFTER PURCHASING THE USED VEHICLE RESULTED WITH CONSTANT STALLING FOR THE NEXT 1/2 MILE. THIS HAS BEEN GOING ON FOR THE LAST 4 YEARS. I DO NOT OVERFILL THE TANK. THE VEHICLE NOW STALLS ABOUT 80% OF THE TIME AFTER I FILL THE TANK. AFTER ABOUT 6/10TH OF A MILE ,THE PROBLEM CORRECTS ITSELF. ONE TIME I COME VERY CLOSE TO HAVING AN ACCIDENT WHEN AFTER LEAVING THE GAS STATION I WAS GOING DOWN A HILL AND HAD TO MAKE A RIGHT TURN AT AN INTERSECTION, THE VEHICLE STALLED OUT & I HAD TO PUT THE GEAR SELECTOR IN NEUTRAL TO TRY TO RESTART THE VEHICLE WHILE IT WAS MOVING & MAKING A RIGHT TURN AT THE SAME TIME ! I AM NOW FORCED TO PARK THE CAR FOR A FEW MINUTES AFTER FILL UP BEFORE I CAN SAFELY TAKE IT BACK ON THE ROADWAY. THIS IS AN ONGOING PROBLEM FOR THE 2004 -2007 CHRYSLER & DODGE MINIVANS. I HAVE VIEWED MANY COMPLAINTS ON LINE ABOUT THE SAME ISSUE. DOES SOMEONE HAVE TO GIVE UP THEIR LIFE BEFORE A RECALL IS ISSUED? THERE IS A DEFECTIVE VALVE IN THE GAS TANKS & THE TANKS HAVE TO BE REPLACED ! *TR
NOT 100% BUT PROBABLY 40% - 60% OF THE TIME I REFUEL - ESPECIALLY A FULL TANK - THE CAR WILL TEND TO HESITATE AND STALL WITHIN THE FIRST 90 SECONDS OF GETTING BACK ON THE ROAD. SEEMS LIKE IT HAS NOT DONE IT A LOT LATELY BUT I JUST HAD SOME WORK DONE BY THE LOCAL DODGE DEALER INCLUDING NEW WIRES AND PLUGS. WHEN I LEFT THE DEALERSHIP IT RAN FINE. I PUT IN PROBABLY 3/4 TANK OF GAS IN IT AND IT BEGAN HESITATING AND STALLING WORSE THAN IT HAD IN SOME TIME. THE WEATHER WAS ALSO QUITE A BIT COOLER THAN IT HAD BEEN IN 6 MONTHS. I ALSO READ AN ARTICLE IN USA TODAY ABOUT THIS ISSUE WHICH I HAVE BEEN EXPERIENCING SINCE 2007 WHEN I PURCHASED THE CAR USED. I HAVE HAD THE DEALER LOOK AT IT IN THE PAST AND THE COULD IDENTIFY NOTHING SPECIFIC. FIGURED I WOULD REGISTER THE COMPLAINT SINCE I HEARD OTHERS WERE HAVING THE SAME ISSUE. *TR
2004 DODGE CARAVAN. CONSUMER WRITES IN REGARDS TO GAS GAUGE PROBLEMS. *SMD THE CONSUMER ALSO STATED THE VEHICLE IS LEAKING GAS.*JB
PASSENGER SIDE SLIDING DOOR KEEPS COMING OFF TRACK FOR NO APPARENT REASON. JUST OPERATING THE DOOR CAUSES THIS TO HAPPEN, AND IT HAS HAPPENED WHILE VEHICLE IS IN MOTION TOO, WHICH CAN BE VERY DANGEROUS, BECAUSE OUR VEHICLE IS MODIFIED BY BRAUN FOR HANDICAP ACCESSIBILITY. THERE IS A METAL RAMP WHICH WILL COME DOWN IF THE DOOR OPENS. *TR
Showing 15 of 64 complaints