Driving on the highway smoke came from under the hood in the right hand side forcing my family out on the highway keep ingulfed in flames and burnt to a crisp
851 consumer complaints have been filed with NHTSA for the 2021 Jeep Wrangler. Click any complaint to view the full owner description.
Driving on the highway smoke came from under the hood in the right hand side forcing my family out on the highway keep ingulfed in flames and burnt to a crisp
The car which is barely driven, suddenly caught on fire while parked in my home driveway after sitting there for close to 8 hours. so the car wasn't in use at the time. It's completely gone.
The engine is overheating at idle speed and there's a phamtom coolant leak. We just bought this in January and are already having major issues. Seems to be a problem with the plastic coolant reservoir being near a very hot engine.
This has happened several times and I have spent so much money trying to fix the issue but i dont seem to be able to do so. Whenever I am driving my Jeep on any road at speeds above 55 miles per hour the front wheels begin to vibrate violently and shake the car. After researching this is called "Death Wobbles." It is very scary when it happens and even more so when I have my children in the car. It feels as if the car is losing control and have been thrown off the road a couple of times due to the loss of control. I am worried and scared to drive my Jeep around due to this oscillating movement in the wheels and I am no longer understanding what could be the issue. My guess is the Jeep was manufactured with an aluminum gear box instead of a steel gear box. I think it is unfair to have to fix issues like these out of pocket, especially since I am still Making payments on this vehicle. This has happened many times but it began in fall of 2024.
"The vehicle exhibits a recurring Loss of Motive Power (LMP) during low-speed maneuvers (intersections) and highway speeds (50+ mph). The failure is preceded by erratic instrument cluster behavior (gauge spikes) and results in a total loss of propulsion without prior warning. This defect persists despite the completion of Recall ZB7 and Recall 68C. The dealership has duplicated the failure but refuses further repair, stating the vehicle is 'out of scope' for current remedies, placing the driver at high risk of a collision." Screenshots include: "Written admission from Jeep dealership confirming duplicated loss of motive power and acceleration struggle following a software update. Dealer admits software is 'more sensitive' than previous versions but has no physical way to resolve the safety defect." The manufacturer-authorized repair facility stating they want to release an unsafe vehicle back to me without a remedy. "There is nothing for any of us to do with your vehicle here at Chapman" and tells you to contact Chrysler. The Video Screenshots that show the gauge spikes (RPM/Oil needles jumping and dropping to zero).
Noise while driving, gets louder when speed increases. Wheel bearings need replacement.
What component or system failed or malfunctioned, and is it available for inspection upon request? -After the 68C recall update for the HV battery failures, the vehicle has not been able to consistently maintain or provide power due to the limitation of the battery introduced as part of the recall. This is most noticeable driving in Electric Mode below 60% charge. The throttle behavior is inconsistent and unpredictable due to the recent updated How was your safety or the safety of others put at risk? -I was merging onto a controlled access highway and unable to accelerate after pulling into the travel lane from the merging lane due to the limitations of the battery power. The engine did not respond in time to provide power to the vehicle. The occurrence of the loss of power is unpredictable. Some times the electric battery and motor can provide the necessary power, and in others it does not respond to the throttle demand at the same state of charge with no indication of the issue. Has the problem been reproduced or confirmed by a dealer or independent service center? -It has not yet Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? -It has not Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? -No warning lamps were provided
A recall repair was completed in 2023 related to an overheating warning. Recently, the same issue has returned. The engine cooling fan runs at a very high speed for several minutes and then shuts off, even when the vehicle is cold or operating under normal conditions. An overheating warning message appeared briefly while driving, but the temperature gauge remained within the normal range. This suggests the engine may not actually be overheating and that the issue may be related to a faulty sensor, electrical system, or control module. The problem has not yet been fully diagnosed by a dealer due to diagnostic costs, but the symptoms are consistent with the original issue that led to the recall repair. This condition could pose a safety risk because the driver may receive inaccurate overheating warnings or may not be alerted if a real overheating condition occurs. The issue is intermittent and has occurred both while driving and when the vehicle is stationary. Attempts were made to contact the manufacturer to report this as a repeat issue after a recall repair, but no resolution was provided and a formal case was not successfully established.
The high-pressure fuel pump (HPFP) failed internally while I was driving at night, causing the vehicle to suddenly stall and shut off completely while my children were in the vehicle. This resulted in an immediate loss of power and created a dangerous situation in traffic. The failure caused metal debris to spread throughout the entire fuel system, and the dealership confirmed that the system requires full replacement. I was quoted approximately $15,000 for repairs. This vehicle previously had a manufacturer recall related to the fuel pump that was completed in 2022 and is now listed as closed. Despite the recall repair, the same failure occurred again. This demonstrates that the recall remedy did not correct the defect. The sudden engine shutdown without warning presents a serious safety hazard, especially at night and with passengers in the vehicle. Its been at the dealer ship for a month.
The contact owns a 2021 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 25V741000 (Electrical System); however, the part to do the recall repair was not yet available. The contact stated that the vehicle was taken to a local dealer, where an engine oil replacement was performed, and the High-Voltage Battery was replaced. Upon further inspection, the local dealer diagnosed the High-Voltage Battery replacement as a failure. In addition, the contact stated that the vehicle remained at the local dealer for several months; however, the parts were not available for the recall repair. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 45,000.
While driving on roads I would characterize as good, Our 2021 Jeep Wrangle has exhibited what is widely know as the "death wobble". 1st time was when vehicle has approximately 10,000 miles and it was noted as being severe, dangerous and very scary. 2nd and 3rd time time and with the same road conditions, it occurred. Mileage was 20,000 and 21,000. On March 13th, and with 23,702 miles, we serviced the vehicle to address a known issue with water pump coolant leak and I explained the front wheel steering "wobble issue". They reviewed, test drove and found no issues with it. 3 miles after picking up vehicle, and at approximate 50 MPH, the unit went into a major wobble condition. I immediately returned to the dealership. Technician recommended steering stabilizer and I was told 9/10 times this fixes the "shake". Service team also explained this is a fairly widespread concern with Jeep Wrangler. I consider this a major risk to me, my family and other drivers around me/vehicle. Only my wife and I have experienced the condition. Dealer was unable to duplicate. No other warning lights or fail conditions are available. On YouTUBE, search Jeep Death Wobble and you will be able to see and witness the condition. Its spot-on. Links below. [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
My 2021 Jeep Wrangler Rubicon (3.6L eTorque, automatic transmission) has had recurring drivetrain instability since about 2,000 miles while under factory warranty. It intermittently has high RPM flare during acceleration, delayed shifting, shuddering under load, and abrupt engagement. At low speeds (about 10–5 mph), it harshly downshifts, grabs suddenly, RPMs jump up and down, and it can feel like it will stall; it has stalled intermittently. Braking feels inconsistent, and at times it feels like the vehicle resists braking or surges before slowing. The forward collision warning/automatic emergency braking has activated with no obstacle present, and the power steering assist has been lost intermittently. There is also an engine tick and a high-pitched whining noise from the engine/drivetrain area. In January 2026, the transmission catastrophically failed and required replacement of the transmission, torque converter, cooler, and control module. The vehicle was out of service for over 24 days. After installation of a new Mopar remanufactured transmission and torque converter, the same symptoms returned. AAMCO has now found that the new torque converter failed, with metal shavings throughout the transmission, in the fluid, and at the bottom of the pan. I was advised that the vehicle should be sent to a Jeep dealership because no codes are currently present. I was also advised that the dealership may replace only the torque converter rather than the entire transmission, despite recurring failure and metal contamination. This presents a safety concern due to loss of acceleration, unpredictable torque engagement, stalling, unintended braking activation, power steering loss, engine/drivetrain noise, and repeated drivetrain failure. I have all the records if requested, file is too large to send in the upload area.
Vehicle stalled out. Then would not start. Daughter was stuck for 30 minutes until it finally turned over took it into dealership. Was told it’s the fuel pump. My issue is that now. These fuel pumps are back ordered indefinitely found out because all of the fuel pumps are going bad on the jeeps. Now we have a faulty part that the dealership is aware of that you cannot get replaced due to so many of them needing to be replaced, which tells me they know this part is faulty was told they’re not even sure if or when they would be able to get the part now you have all these people driving jeeps that can stall out on the road and get into a terrible accident. My daughter is [XXX] and this is not acceptable. She has a faulty car part and Jeep has no parts to replace this faulty part. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Glendale Dodge (CA) is actively using Federal Fire Risk Recall 68C to fraudulently conceal a separate, critical High-Voltage hardware failure on my 2021 Jeep Wrangler 4xe. Upon intake, my vehicle’s internal VIP diagnostic scan showed an active P0E15 code (Electric Coolant Heater Failure). Per Stellantis Technical Service Bulletins, this code indicates a severe failure requiring a physical hardware replacement to ensure the high-voltage system operates safely. To avoid performing this costly warranty repair, the dealership deliberately falsified the diagnosis on Final Invoice #31349. Under Line C (Customer States Check Engine Light is On), the dealership officially recorded the cause and correction as: 'DUE TO RECALL MODULE UPDATES AND BAD BATTERY.' This is an affirmatively false written diagnosis. A dead 12V battery and a recall software update do not cause, nor do they resolve, a P0E15 High-Voltage Electric Coolant Heater failure. The dealership lied on the legal invoice to scrub the hardware defect from the record. They then applied the 68C software patch as a smokescreen, falsified the 'Date Out' to 12/26/2025 to prematurely close the federal recall ticket, and attempted to return a vehicle that remains mechanically compromised and unsafe. This is intentional warranty fraud masking a high-voltage system failure. Stellantis and its authorized repair facility are refusing to properly remedy the vehicle. The vehicle is currently held at the dealership pending an active fraud investigation by the California Bureau of Automotive Repair (Case #6596-WS4PV6).
My vehicle is experiencing EV system failures, stalling, and system shutdown warnings that make the vehicle unsafe to operate. These symptoms began after a recall repair that was performed by the dealership. The dealership initially stated the recall was repaired, but the same symptoms have continued and have now worsened. The vehicle will display EV system warnings and will stall or shut down systems while driving. The air conditioning and other systems also shut down as the vehicle attempts to protect the electrical system. I have brought the vehicle back to the dealership multiple times regarding this issue. Despite the vehicle showing the same symptoms associated with the recall, I am now being told I may have to pay for additional teardown work unrelated to the EV system. This vehicle has become unsafe to drive, and I have requested assistance and escalation from dealership management but have not received a resolution. I am filing this complaint due to the safety risk posed by the vehicle stalling and shutting down systems while in operation.
I own a 2021 Jeep Wrangler Rubicon 392 with the 6.4L engine (VIN: [XXX] ). The vehicle has a dangerous condition where the engine stalls unexpectedly when the fuel level is approximately 1/4 tank or lower and the vehicle is traveling downhill. When the vehicle is positioned on a decline or downhill slope, the engine suddenly shuts off without warning. This appears to be fuel starvation on decline when the fuel level is below approximately 1/4 tank, resulting in engine stall and loss of power steering and braking assist after stall. This has occurred multiple times and creates a significant risk of crash due to the sudden loss of engine power and reduced steering and braking assistance while the vehicle is in motion. The issue is particularly concerning when descending hills or driving on angled terrain. The vehicle was taken to an authorized dealership (Carvana Jeep San Diego) where technicians determined the likely cause is a defective fuel pump module associated with the Wrangler Rubicon 392 6.4L fuel pump module. However, the dealership informed me the replacement fuel pump module is currently on national backorder from the manufacturer (Stellantis/Jeep). They stated there is no confirmed availability date and that many vehicles may be waiting for the same component. My vehicle has been awaiting repair for approximately four months due to the unavailable fuel pump module. Because the vehicle can stall unexpectedly while traveling downhill, this defect presents an ongoing safety hazard and potential risk of crash. This complaint is being submitted so the issue can be evaluated as a potential safety defect involving fuel delivery failure, fuel pump module malfunction, and engine stall under low fuel conditions in the Jeep Wrangler Rubicon 392. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
While driving higher speeds (45 mph+) I have had my vehicle start shaking very violently which results in me having to slam on my breaks to gain control of my vehicle. When this happens I have been traveling on the highway or interstate which puts other drivers at risk due to me unexpectedly having to come to a halt to gain control of my vehicle. I have taken my vehicle to the mechanic multiple times (dealership twice and local mechanic twice) and I have had everything replaced on the front end that could cause this and it is still happening. Steering dampener has been replaced twice in a year. Mechanic seems to believe that there is a design flaw in the vehicle that is causing it at this point. There is no warning message or anything that gives me any warning. I am scared to drive my vehicle on the highway or interstate.
The contact owns a 2021 Jeep Wrangler. The contact stated that while driving approximately 55 MPH, the vehicle drove over a bump in the road, and the vehicle started to wobble and shake violently. The contact slowed down and stopped the vehicle. The contact stated there was no warning light illuminated. The vehicle was taken to a local dealer, where it was diagnosed, and determined that the steering dampener needed to be replaced. The vehicle was not repaired. The contact stated had experienced the failure several years prior. The vehicle was repaired under warranty; however, the vehicle was no longer under warranty. The manufacturer was informed of the failure. The failure mileage was approximately 51,000.
My 2021 Jeep Wrangler Rubicon (3.6L eTorque, automatic transmission) has experienced recurring drivetrain instability beginning at approximately 2,000 miles while under factory warranty. The vehicle intermittently exhibits a high-RPM flare during acceleration, where the engine speed increases without a commensurate increase in vehicle acceleration. The transmission then abruptly engages, causing sudden jerking. At low speeds (approximately 10–5 mph), the vehicle shudders and harshly downshifts, creating a sudden grabbing sensation. Engine RPMs fluctuate during deceleration as if the transmission cannot smoothly match engine speed. Braking feels inconsistent, and at times it feels as though the vehicle is accelerating or resisting braking input before abruptly slowing. The vehicle has felt as though it would stall at low speeds and has stalled intermittently. Additionally, the forward collision warning / automatic emergency braking system has activated without an obstacle present. There have also been intermittent instances of loss of power steering assist. The engine has developed a ticking noise and a high-pitched ringing/whining sound from the engine area during operation. In January 2026, the transmission catastrophically failed and required replacement of the transmission, torque converter, cooler, and control module. The vehicle was out of service for over 24 days. Following installation of a Mopar remanufactured transmission and torque converter, the same symptoms have recurred, including RPM flare, delayed shifting, shuddering, harsh downshifts, unstable deceleration, and abnormal engine noises. These conditions present a safety concern due to loss of expected acceleration, unpredictable torque engagement, unintended braking activation, intermittent power steering loss, stalling behavior, and drivetrain instability. The vehicle is currently under further diagnostic evaluation. I have multiple documents, but the file is too large to upload
At any speed above 50 mph the steering violently shakes if I hit bridge seams, cracks, or potholes. At speeds about 60 it's significantly worse and around 40 it still wobbles for ~3/4 of a second
This is a plug in hybrid vehicle. The (ECH) electric coolant heater is prone to failure. This failure can lead to loss of power and might cause the hybrid battery pack to not regulate its temperature leading to a fire. This is a high failure rate with some saying it has failed more than once. Jeep 4xe Fans on Facebook has been doing some tracking of numbers and shows a 50% failure rate with some failing after being replaced. This failure is not being addressed by Jeep.
Car partially charged and when driving feels like it’s going to stall out. Seems like whatever update Stellantis did to hide the 4xe issues is impacting my ability to safely get around
The vehicle manufacturer is aware of the problem with my Jeep, yet they have not taken meaningful action to resolve it. At this point, the local dealer continues to charge diagnostic and repair fees only, focusing on steering and wheel inspections, while the death wobble persists. During the warranty period, I submitted video evidence showing the vehicle shaking severely. After reviewing the video, the dealer immediately installed a steering damper at no cost. However, that solution was only temporary. The same dangerous shaking returned and has continued to repeat. Now it appears that the manufacturer is declining to take action because my warranty may have expired. However, I have documented proof that they acknowledged the defect during the warranty period and performed repairs related to it. I have records of those warranty repairs. This is not a minor vibration. This is a severe and potentially fatal instability that occurs at highway speeds. While driving, the vehicle will suddenly begin violent front to back shaking with loud noises, forcing me to rapidly slow down or nearly stop to regain control. These dangerous events happen far too often. For example, last month I drove a round trip between Chicago and North Carolina and experienced more than forty instances of shaking, ranging from moderate to severe. The vibrations are intense enough that other vehicles on the road can clearly see and witness what is happening.
My vehicle is subject to an open safety recall (NHTSA Recall 25V-741) involving high-voltage battery separator damage that may cause a vehicle fire when parked or charging. The recall has been active on this vehicle for over four months. The manufacturer and dealers have confirmed the recall applies but have not provided a remedy timeline or parts availability. The vehicle is considered unsafe to park near structures or other vehicles and I have been advised to avoid recharging. No repair has been performed. The condition places occupants and others at risk of fire and prevents safe use of the vehicle. I am reporting this because the manufacturer has failed to remedy this safety recall in a timely manner.
Jeep continues to apply bandaids to the high voltage battery system. The latest recall, 68c, is another software fix that doesnt address the root cause, high voltage battery. after the recall, the car drives horrible when in electric mode - engine kicks on all the time, loss of power until you stomp on the accelerator (which then kicks on engine). NHTSA needs to hold Jeep Stellantis accountable for selling an inferior product and take care of the customers who have supported them for the past 5 years until they stopped selling them! there are 320,000 jeeps impacted, lets fix this!!! I will be scheduling service soon, but you cant expect customers to stop our lives to live at the service center. Jeep really needs to start offering a large scale buyback OR fix the issue which would be to replace the battery with new improved updated one that doesnt become a fire risk every year! Thats where the NHTSA should come in to play - which is "dedicated to saving lives, preventing injuries, and reducing economic costs associated with motor vehicle crashes. It achieves this by setting safety standards, investigating defects, issuing recalls"
Safety Concern – Steering Instability / Death Wobble – 2021 Jeep Wrangler Sahara To Whom It May Concern, I own a 2021 Jeep Wrangler Sahara with approximately 30,000 miles. I am writing to formally document and request a resolution for a recurring and severe steering instability commonly referred to as “death wobble.” The vehicle experiences violent front-end oscillation after encountering normal road conditions (e.g., highway speeds and minor road irregularities). This condition poses a significant safety risk to me, passengers, and other drivers. This issue has been widely documented in Jeep Wrangler models and addressed in various Technical Service Bulletins concerning steering dampers, ball joints, track bars, and front suspension components. Given the known history of this condition in Jeep vehicles, I am requesting: A full diagnostic inspection of all steering and suspension components. Confirmation of any applicable Technical Service Bulletins. Repair or replacement of defective components at no cost. Written documentation of findings and repairs. This vehicle has been properly maintained and has low mileage for its model year. A violent steering oscillation at highway speed is not normal wear and tear — it is a safety defect. If this issue cannot be resolved under warranty or goodwill assistance, I will pursue escalation through Stellantis Customer Care, the National Highway Traffic Safety Administration (NHTSA), and applicable consumer protection or lemon law provisions. I am requesting written confirmation of how this matter will be addressed. Sincerely, Cindy Rossbach 29872 Milby Drive Easton, MD 21601 410-829-2098 ccr29872@yahoo.com VIN: 1C4HJXENOMW771106
EV Battery recall without resolution. After receiving the recall notice and scheduling service at the dealership, the Jeep Was kept for 6 weeks and they replaced both the EV battery and the starting 12v battery. After driving the vehicle for less than a week, the EV battery started making gurgling and bubbling sounds after starting and continued for about 30 sec - 1 minute after turning off power. No message or warning lights have indicated any type of issue. The dealership said the car is not safe to drive and asked me to have it towed to the shop. I have had to pay almost $3,000 out of pocket for a rental because I use my car for work. My reimbursement is still processing and my vehicle is back in the shop. This was the 4th attempt to upgrade the software and the first time replacing the battery to my knowledge.
After 68C recall has been performed and "passed" the car will lose acceleration and power when trying to go up a hill. Will not accelerate when in electric mode.
The uconnect radio is not functioning correctly at 55000 miles it refreshes and restarts intermittently and the rear camera is not operating properly after switching to drive from reverse. The image remains in the screen for an extended period of time causing a view of the rear of the vehicle as it is driving forward. This gives a skewed perception of what is going on around the vehicle. It’s is distracting and confusing until the rear view camera returns to the “drive” condition of the vehicles transmission and removes the view of the rear of the vehicle from the radio.
See attached letter
There has been an electrical issue with this car since it was purchased in May 2021. The start stop system has always said service it and each time the dealership has said the temperature in the car has to be prime. It still doesn’t work. The key fobs continue to disconnect even with new batteries. The screen at times delays and needs an upgrade. The battery or both batteries even in the summer dies if the car isn’t driven for more than 3 days. We spend more time jumping the vehicle than driving it. It’s a 2021 and only has 35000 miles on it. Why pay for a vehicle that spends more time in the shop than in the driveway?
Recall 68C has NOT been remedied on my 2021 Jeep Wrangler 4xe (VIN [XXX] ). Details are as follows: Recall: Battery / high-voltage system (Recall 68C) Status: Failed battery test, vehicle held at dealer Delay: Quoted 4–8 weeks waiting for replacement battery Impact: Vehicle unusable / safety-related immobilization Mileage: 34,000 Dropped off: [XXX] CJDR on January 8, 2026 INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
I just had the 68C recall done to my Jeep Wrangler 4XE recently. Before the recall, it was running fine. But now, every time I go uphill in electric only mode, the car would suddenly lose power (eg. slowing down from 50 MPH to 20 MPH). Pressing the accelerator does nothing, until I fully depress it, at which point the gas engine would start and the car jerks forward. It's very dangerous with the sudden slow down and speed up for no reason.
I reached out to my dealer at the beginning of Jan after I received the notice that the recall repair was available. The dealer told me that they have no record of the recall for my vehicle. The dealer has been unresponsive since I complained.
Jeep death wobble occurs in my 2021 jeep wrangler. Currently recalls are for vehicles up to 2020. While driving at highway speeds and the vehicle rides over a small bump the front end shakes excessively until speed is dramatically lowered.
Two issues that I want to make known. First is a classic jeep issue with the death wobble. I currently have the jeep back in the shop for the current recall and having them fix the wobbling again. This would be the second time that it has happened. worried because the warranty is about to expire. Next is a problem that I almost forgot about until recently because I started driving a rental jeep wrangler. With my jeep, when I have the adaptive cruse control on, it some times thinks there is a car in front of me when it is in the next lane, and right in the middle of the highway, my jeep tries to stop because there is a car next to me in its own lane. This has been going on for a while now but i have never gotten it looked at because of the cost. im going to have both issues looked at during the recall because my extended warranty is ending and im worried that if i dont get it fixed now, im going to have to pay more in the future. Side notes about my jeep, it was a buy back before I purchased it. Was supposedly fixed. At around 10k miles I had a radiator issue and then needed to have a complete engine replacement. With both of these battery recalls, I have had to get a new battery. Im about to get by 3rd. There has also been hvac issues fixed in the past. I tried to contact jeep about another buy back, but they denied the claim without even talking to me. Currently working on trying to actually talk to someone.
My engine light came on shortly after my first warranty oil change August 23,2025 at the Tonkin Hillsboro dealership. During my 2nd warranty oil change January 9,2026 at Tonkin Hillsboro dealership I let them know my engine light came on after their last service and they wanted to charge me the diagnosis fee. After continued discussion learned they already checked the code indicator and mentioned possible gas cap seal and it was not fixed. Today I received an Updated Carfax of my recent service and saw a recall for my vehicle dated on October 30, 2025 re: Urgent Fire Risk When Parked. NHTSA Recall Number 25V741000 Manufacturer Recall Number68C NHTSA Recall Number25V-741 Recall StatusRecall Incomplete This safety was not checked, fixed or completed within the consumer regulatory requirement of recalls while my vehicle was in service and in their observation. If the recall notice is dated October 30, 2025, there should be no reason for an oversight in providing clear communication and corrective action immediately while the vehicle was in service on January 9,2025 and communication/information before I picked up the vehicle and drove it off the lot. This is a certified vehicle that so far has not given me any confidence of proper dealership quality and car for vehicle safety and consumer co concern.
The manufacturer refuses to process the 68c recall. The car was purchased from a dealer in Canada in 2021. I purchased it in 2025 and imported it to Poland. Currently, the car is registered and used in Poland. The dealership refused to process it. He suggested I take the car to North America and have the recall performed there. It's possible to have the software related to the 68c recall installed at an independent repair shop in Poland, but if the battery needs to be replaced, Jeep won't do it. I tried contacting Jeep in the US to ask how to resolve this, but there's no email address or online form available. Given zip code is incorrect since this form do not allow to use forein zipcode. Please contact me via email address. Regards [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
When going over a bump the jeep goes into a "death wobble". This was fixed approximately 3 years ago. It now has started again.
On Tuesday January 6 2026, I was driving my 2021 Jeep Wrangler 4xe. I noticed smoke coming out the engine. I pulled over to the side of the road to determine the problem. Upon exiting the vehicle, I saw flames coming from the undercarriage of the engine. The fire soon engulfed the vehicle. 911 was called. Police and Fire responded. The vehicle was destroyed in the fire. I have photos and videos of the fire and aftermath, taken once I exited the vehicle. I assume the fire is the result of the recent recall on the battery components of the Jeep Wrangler 4xe. The vehicle is currently in an impound lot and would be available for inspection upon request. I have notified Jeep and my insurance of the incident, but the jeep has not as of yet, been inspected by either entity. The fire was of great risk to myself. If I hadn't pulled over when I did who knows what might have occurred. In addition I had a full tank of gas so the vehicle could have exploded endangering other people, vehicles, and property. No warning lamps, messages, or other symptoms of the problem appeared prior to the failure. The vehicle had been operating as intended prior to smoke/fire. I have documentation of a service of the vehicle on Wednesday Dec 3, 2025 with Raidon's of Kirkland in which the performed recall services.
The power steering system experienced a sudden failure while the vehicle was in motion. Steering assist was lost without warning, causing a significant and immediate increase in steering effort. This created a serious safety hazard and I nearly lost control of the vehicle. The vehicle is a 2021 Jeep Wrangler Rubicon with approximately 31,000 miles. There were no warning lights, messages, or symptoms prior to the failure. The loss of power steering occurred unexpectedly while driving. The vehicle was taken to an authorized Jeep dealership, where the issue was confirmed. The dealer stated the failure was related to two communication bus lines associated with the power steering system. The dealer is refusing warranty coverage and has quoted approximately $1,000 for repair. The failure directly impacted my ability to safely control the vehicle and posed a risk of crash, injury, or death to myself and others on the road. The vehicle is currently available for inspection upon request. The issue has been confirmed by the dealer, and no inspection by the manufacturer or other third parties has occurred at this time.
Steering Death Wobble, usually on bumpy type of roads. Has improved some after front end alignment. No safety risks so far but very scary. Dealer has not been able to reproduce it, only happens so often. No, only a mechanic shop has looked at the vehicle. No warning lights or messages came on before.
Vehicle started and put in reverse. after backing up approximately 15 ft, vehicle put into driver and once accelerator was pressed, vehicle stalled. Tried to restart, engines turned over but stalled again after 1 second. Waited 10 seconds and tried to restart again, stalled again 1 second after turnover. Turned vehicle completely off, opened door, waited 30 seconds, tried starting again and system attempted to stat for 5-10 seconds (push to start ignition so I had no control over how long it tried this), but engine would not turn over. Vehicle also could not be shifted out of park (turned vehicle off and tried to put in “On” position without ever depressing the brake). Vehicle now stuck in driveway and unable to be moved. Acting like an issue with the fuel pump, which is a recall that was announced for some vehicles of this make and model, but NHTSA check shows no open recalls on vehicle. No warning lights or check engine lights came on.
In the last month my wife and I have 4 experiences with an extreme vibration and wobble in the front end of my jeep while driving on the highway. The vibration is violent and the last time it seemed as if the wheels were going to come off my 2021 Jeep Wrangler. Once I slow down the to a lower speed, 45 mph for example, the wobble stops but it seems to be a problem with many Wranglers based upon my research. I am going to schedule an appointment with a dealer to have this investigated but I have less than 35,000 miles on my jeep and it seems to be a manufacturer issue. There are no warning lights that indicate I may have any kind of problem.
The contact owns a 2021 Jeep Wrangler. The contact stated while driving at approximately 75 MPH, the vehicle shuddered. No warning lights were illuminated. The vehicle was taken to the dealer, where it was diagnosed that the steering damper needed to be replaced. Upon researching online, the contact related the failure to an unknown recall. The vehicle was not repaired. The manufacturer was notified of the failure and advised that the vehicle was not under warranty. The failure mileage was approximately 42,000.
I own a 2021 Jeep Wrangler 4xe – VIN: [XXX] . I previously brought the vehicle in for a recall related to the high-voltage battery. Months later, I received another safety notice instructing me not to charge the vehicle and to park it outdoors away from structures due to fire risk. This indicates the original recall service did not resolve the defect. My vehicle is currently unable to perform its intended function (EV charging/commuting functionality) and may pose a safety hazard when parked. I am requesting NHTSA oversight to ensure FCA/JEEP provides an available remedy and that owners are informed and supported. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
For a few weeks prior to 12-21-2025, I've experienced minor Jeep "death wobble" (suspension issue) at highway speeds when encountering an irregularity (bump) in the road surface. On 12-21-2025, I experienced moderate Jeep "death wobble" at around 60 mph (several times). On a desert 2 lane highway, I was seriously in danger of running off the road to the right (crashing into rock faces bigger than the car) or running into oncoming traffic to the left. I was about an hour away from home and was able to reproduce the problem. I found that the issue was minimized if I kept it under 58 mph. Unfortunately, this motivated many drivers to dangerously pass me. The next day, I took it to the local off-road mechanic and they determined it was a worn tie-rod and recommended replacing the tie rod and installing/upgrading the steering stabilizer. From what I have read during my research is that those are band aid approaches to a more serious engineering/design issue with the Jeep Wrangler. I've further learned that Fiat-Chrysler (or the current owner) has continued to address the issue that has been problematic for decades. There are no recalls for my vehicle and the relevant TSBs I could find apply to older models (latest I saw was 2020 JL). However, it's clear the issue has not been resolved on my more current model (2021 Jeep Wrangler Rubicon JL). The vehicle is available for your inspection.
“Violent steering oscillation / loss of steering control at highway speeds” Speed when it occurs (usually 45–70 mph) Trigger (bumps, bridge joints, potholes) It requires slowing significantly to regain control. “This is consistent with Jeep’s known steering damper failure causing death wobble. I requested evaluation under Jeep’s known corrective actions.”
Multiple failed recalls to stop vehicle High Voltage battery fires. I've already had the battery pack replaced once and now another recall of a software flash (68c) to test the battery cells separators for damage. So again the issue is still there and this is just another band-aid to catch it before it catches fire. This has been a ongoing issue for over a year and the issue is still not properly corrected. Multiple months of no charging, no parking in garage or near other vehicles/structures just to have another band-aid of a software flash, to stop the fire before it starts doesn't make me feel safe enough to put my family in this vehicle or to still want to charge or park anywhere near other vehicles or structures. This is the same process that "fixed" this issue the last time that obviously isn't a fix at all. The new battery they installed in 07/22/25 is just more of the same junk batteries without a proper fix.
Basically stated, death wobble, after looking up symptoms. At 65 mph on the highway, hit a bump and the entire jeep shook uncontrollably. I just purchased it used not 10 minutes prior to the incident. The dealership failed to mention this and sold it as-is.
The contact owns a 2021 Jeep Wrangler. The contact stated that while driving at an undisclosed speed on the highway for 45 minutes, there was an abnormal odor of chimney fire, which continued while at the stop sign. The front passenger occupant noticed there was smoke from underneath the hood. While pulling over, the steering wheel locked up, and the occupants exited the vehicle. The engine warning light was illuminated. The damper had previously been replaced, but the vehicle was well-maintained. There were no reported injuries, air bag deployment, or crash. The fire department was able to extinguish the fire. The police were called to the scene, but there was no police report. The vehicle was towed to a tow lot. The local dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 52,000. The VIN was not available.
Open recall with no fix that’s a safety issue do to the potential of the vehicle catching fire. I have filed a claim with mopar and they just keep saying that there’s no fix available. I’m looking to get a buy back because this vehicle is not safe.
Jeep has a design defect in vehicles equipped with the 2.0L turbocharged engine where the coolant reservoir is positioned directly adjacent to the turbocharger and turbo heat source with insufficient heat shielding. Due to the constant high heat exposure, the plastic coolant reservoir and/or connecting plastic fittings degrade, warp, and become brittle over time, eventually leading to coolant leaks, erratic coolant temperature readings, and/or sudden coolant loss. This failure often occurs without warning, and many vehicles do not initially trigger a check engine light. In my case, the vehicle exhibited intermittent coolant temperature readings, abnormal fan operation, and heating inconsistencies before the leak was discovered. Multiple repair attempts are frequently made before the root cause is identified. Mechanics often replace components such as the thermostat housing, coolant temperature sensors, or related assemblies, not realizing the coolant reservoir heat damage is the underlying cause. This results in unnecessary repairs, significant consumer expense, and extended vehicle downtime.This defect poses a serious safety risk, as coolant loss can result in: •Engine overheating •Sudden loss of power •Potential engine failure while driving •Increased risk of breakdown in traffic or unsafe driving conditions Numerous owners report similar failures, indicating this is not an isolated incident but a widespread design flaw affecting Jeep vehicles equipped with the 2.0L turbo engine.Jeep has not issued a Technical Service Bulletin or recall addressing the placement of the coolant reservoir or providing guidance to technicians to inspect for heat-related degradation in this area.I am requesting that NHTSA investigate this design defect and require Jeep to issue a Technical Service Bulletin or recall addressing this. The vehicle was properly maintained and not modified and The issue occurred at relatively low mileage.
The jeep goes into a death wobble when it encounters small bumps at speeds above 55mph. It begins shaking violently and forces you to brake quickly. This make it very dangerous to drive on highways or interstates.
Fire risk. Recalls for software update. I’ve done the software update once already after my jeep wouldn’t start and had to be towed to the dealership. My engine light came on again along with a stabilizer bar warning light. The dealership said they need to do another software update again, but that there’s still no real fix for the issue. I’m dropping it off again tonight. The fact that I have to do this and to be told there’s still no real fix is ridiculous. I’d really like to get rid of my jeep at this point, but I feel stuck because who’s going to buy it with all these unresolved issues?
I purchased (traded into) a 2021 Jeep Wrangler on October 31, 2024. The vehicle already had an open safety recall (68C) at the time of purchase. Shortly after, the vehicle began experiencing severe and dangerous safety failures. While driving, the Jeep suddenly goes into “turtle mode,” loses power without warning, and drops to 7–12 mph in traffic. The engine light comes on and the vehicle becomes almost undrivable. This creates an extremely hazardous situation where I could be rear-ended or left stranded on the road. This is a serious safety risk to me and to other drivers. I contacted Jeep/Stellantis Recall Customer Care to report the issue. Only after calling did I receive an email telling me I must pay out of pocket for a rental vehicle, even though the vehicle is unsafe and the recall remedy is not available. I immediately responded saying I cannot pay upfront. Since November 25, Jeep/Stellantis has ignored my messages completely. The vehicle remains unsafe, undrivable, and under a recall with no available parts. Jeep has refused to provide a direct-billed rental or any safe alternative transportation. I have been left without a usable vehicle while the manufacturer fails to communicate or offer assistance. This is a major safety defect, and the lack of manufacturer response puts me in danger. If this vehicle loses power in traffic again, it could cause an accident. I am requesting NHTSA intervention because Jeep/Stellantis is not addressing this safety issue, not providing a remedy, and not honoring their recall responsibilities. Symptoms: •Sudden power loss •Turtle mode activation •Speed dropping to 7–12 mph unexpectedly •Engine warning light on •Vehicle unsafe to operate Manufacturer Failure: •Recall 68C remedy unavailable •Denied direct-billed rental •Required me to pay upfront for rental •No response to my communication since Nov 25 •Left me without transportation
My 2021 Jeep Wrangler has the well known "Death Wobble". Jeep isn't taking this very serious safety concern seriously. When speed increases to 70 mph the jeep shakes uncontrollably and you must slow down almost to a stop to regulate again. This should be a recall! Huge safety issue. If you google jeep death wobble you could read for days how many jeep owners are experiencing this issue. There apparently is a recall for older jeeps, but unfortunately jeep did not fix the issue and the 2021 jeeps are also affected. It's time to put a recall on the 2021 jeep wranglers and fix the death wobble.
The contact owns a 2021 Jeep Wrangler. The contact stated that while driving at an undisclosed speed, the vehicle was shaking erratically. No warning lights were illuminated. The contact stated that the failure only occurred while driving over a bump in the road. The vehicle was taken to the dealer, where it was diagnosed with a failed damper. The contact stated that upon inspection of the vehicle, the dealer informed the contact that the shock absorbers were leaking. The contact was informed that the damper and the shock absorbers needed to be replaced. The vehicle was in the process of being repaired. The contact was informed that the failure was known as the death wobble. The contact stated that the failure was present when the vehicle was purchased; however, the shaking had become more aggressive and persistent. The manufacturer was made aware of the failur,e and a case was filed. The failure mileage was approximately 19,000.
In June 2025, I brought my vehicle to the dealership (Hendricks Chrysler Dodge Birmingham, AL) for a full diagnostic inspection, and at that time I was told everything was fine. There were no warnings, no notes about electrical issues, airbags, coolant leaks, engine leaks, or any of the major concerns now being reported. On my most recent visit (October 2025), the dealership suddenly reported multiple “Immediate Attention” failures, including: • Airbag system issues • Electrical system failure • Coolant system leak • Water pump leak • Engine oil separator leak These items were never mentioned during my previous full diagnostic despite being safety-related components that typically show symptoms or codes. Because these new issues involve critical components like the airbags, engine, and electrical system, my safety was put at risk. I have been driving the vehicle daily under the belief that it had passed a full diagnostic months earlier. If these problems really existed at that time, then I was unknowingly operating an unsafe vehicle. If they did NOT exist, then the sudden appearance of multiple major failures raises concerns about incorrect diagnostics or improper prior inspection. I have not received any warning lights except the airbag light. The dealership has not provided a clear explanation as to how these issues appeared only months after a full inspection. This has caused significant concern regarding vehicle safety, diagnostic reliability, and whether the previous inspection was performed correctly. I am requesting NHTSA review because the dealership failed to identify or disclose major safety-related failures, which has potentially placed me in danger without any warning.
The contact owns a 2021 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 25V741000 (Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
The contact owns a 2021 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 25V741000 (Electrical System). The contact stated that a recall repair for the battery was previously completed in 2023. The contact called a dealer and the manufacturer and was advised that the remedy was not yet available and to follow the instructions not to park the vehicle near any structures or other vehicles, and not to charge the battery due to the risk of a fire. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure.
Driving on the highway at 60 - 65 mph, and almost lost control of the steering. The steering wheel was violently shaking/vibrating, and I had to pull over. It's called the "death wobble" online. I had to get off the highway and drive below 60mph to manage the steering. I went to the dealership, and they "found that excessive movement in both ball joints of the drag link assembly was caused by air being trapped inside the steering damper." Both were replaced. The vehicle had only 47,800 miles and had never been driven off-road.
On April 15th 2025 my Instrument Panal Clusters IPC which is main computer system of Jeeps 2018-2024. It has service lights for check engine, tire pressure, def system recalibrations/cleanings, tells me how fast I'm going, oil levels, all other fluid levels, when I need a oil change, how many miles is on jeep, gas gage, along with all other issues or maintenance on a vehicle including if something is wrong or overheating of vehicle. After doing some research I did see there was a Ipc recall on Jeeps/Gladiators 2018-2024. After going on the website to check if my vin qualified it was sadly not included. I ended up taking my vehicle into the dealership and paid out of my pocket 150.00 to have my vehicle diagnosed. The dealership said it was indeed the Ipc but also said my vin number was not included which was a shock to them also since is a severe issue not being able to see anything on dash for my and other driver's on the road . They tried to submit a goodwill to Jeep Corporate office which was sadly declined also. They advised me to park my vehicle and suggest that it was not safe to drive as I do not know when it needs gas an oil change or any other important issues that may be needed. After waiting 8 months patiently making payments not only for a vehicle I cannot use is ridiculous not till mention insurance on top of that something needs to be done weather it's fixing problems, giving me a rental, or just trading the vehicle in for a usable one. Thank you for your time in advance. I tried to upload photos of the diagnostics for the Ipc also the denial of the goodwill. Oh and I forgot I was on the phone for 4 hours with FCA 18003349200 customer care spoke to recall center spoke to Shawn on 6/27/2025 @ 215pm after getting the run around and being transferred 6 different times to Ann Riley and Josh wasting my time to get told I'm not able to speak to a supervisor and there was nothing they could do to help!!!!
I was driving on the freeway, 65mph, in Los Angeles and the '21 Jeep Wrangler 4xe started showing a bunch of error messages telling me to safely pull over, loss of propulsion, etc. I lost power and was unable to drive past 38mph. Upon getting to the end of the off-ramp and before coming to a full stop, the vehicle threw itself into parking gear. I shifted to Park, and it wouldn’t shift out of Park, while I was blocking traffic on the off-ramp, which could have been a dangerous incident. I required a tow truck. There was a Check Engine Light and a 12V battery light while I was bricked. The tow truck was unable to jump start it. The dealer provided a pre-scan report showing stored codes P0607 (ECU Internal Performance) and P1B13 (Park-By-Wire Unintended Out of Park). Refusal to Repair: The dealer just replaced the 12V battery and "cleared the codes" (per their invoice). There is a known TSB 08-054-22 (NHTSA ID 10248015) specifically relating to code P0607 software logic, but they refused to look into it further. I didn’t have confidence in their diagnosis, and when requesting them to do a safety test drive with me, they refused. When I pressed for safety verification, the Service Director told me to “leave the dealership and never come back.” I was genuinely concerned about the safety of this vehicle and their lack of investigative diagnosis, specifically their refusal to verify if the TSB was performed to ensure the Hybrid Control modules have up-to-date software. They refused to offer any help and just told me to “take the vehicle and leave.” I don’t believe it’s normal for a car to lose propulsion from a weak 12V battery while driving. There seems to be a more complicated communication issue (P0607) that is happening, and it very much concerns me as losing propulsion on the highway is very dangerous.
Bolts came loose on thermostat housing caused all the fluid to leak out when looked up seems to be a common problem on these jeeps
See attached document for complaint.
We leased this vehicle in 2022. About 6 months into the lease the vehicle started acting like it was overheating. My stepdaughter took the car to a mechanic and they said the coolant system shows no signs of a leak. Periodically in the time she had the vehicle these symptoms would occur. Now in the summer of this year the engine seized. She was taking the vehicle to get oil changes on time except for one time she went over the mileage due. Anyway I’ve been trying to work with the dealer about the cost of repairs and who is responsible, but in the meantime I spoke with someone who had the exact same thing happen with his jeep wrangler similar year. Now this guy works at a car auction. Been working around cars. It seems this is pretty common with Jeep Wranglers. Her Jeep has been inoperable for months now.
The contact owns a 2021 Jeep Wrangler. The contact stated that while driving at an undisclosed speed, the driver’s and passenger’s side sun visors unexpectedly detached. The vehicle was taken to the dealer, where it was diagnosed, and it was determined that the sun visors had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 14,900.
The 1st time it happened I was getting on highway and went over a Crack in road and my jeep started vibrating violently. Totally scared me but once I slowed down it stopped so I figured it was a fluke thing. My hubby drove it to Seattle and going 70 he went over grooved pavement and the shaking happened again. Third times a charm at 65 and didn't go over anything and it scared the crap out of me so bad I slowed down to 30 in a 60 in order for it to stop. Immediately contacted dealership and was told it would be hundreds of dollars and it isn't covered under warranty. I bought this Jeep brand new, only has 41,000miles and dont beat her up on off road because she is my daily driver. This violently shaking is scary and this could really do a new driver some harm and needs to be addressed and fixed in ALL Jeep vehicles.
While driving at highway speed on November 11, 2025, my 2021 Jeep Wrangler experienced a sudden and complete electrical failure without warning. A “Battery Saver Mode” message appeared, and within seconds multiple safety systems began shutting down. First Failure: While driving on the highway and exiting, the vehicle abruptly lost power steering, ABS, stability control, airbag system, exterior lighting, dashboard displays, and engine power. Multiple warning lamps illuminated at once. Steering and braking became extremely difficult, creating an immediate safety risk. I was able to coast to a stop and park. The vehicle then appeared stable and the messages cleared. Second Failure: After restarting the vehicle, the warning reappeared. While driving on a major high-traffic roadway, the vehicle experienced a total electrical shutdown in active traffic and would not restart. Third Failure: A towing service attempted to jump-start the vehicle; it briefly powered on, illuminated nearly every warning light, then immediately shut down again with the radiator fan running at full speed. The electrical system continued to collapse and the vehicle required a full tow. Inspection and Diagnosis: The dealership confirmed a complete alternator and charging system failure at approximately 36,419 miles. This failure occurred at only 4 years of age, which is unusually early for an alternator or charging system failure. The vehicle’s original battery also failed unusually early (at only 2.5 years old) without warning, which may have been an early indication of a charging system issue. The vehicle is lightly used, garage-kept, never off-roaded, and regularly maintained. The sudden loss of steering assist, braking assist, airbags, lighting, and engine power at speed and in high-traffic areas created an extreme safety risk for myself and others. This appears to be a premature electrical system failure and may relate to broader charging system concerns reported in similar vehicles.
My Jeep 4xE popped a check engine light and I lost anything connected to the HV battery. The Jeep was lurching and driving strangely. The dealer said it required a new HV battery that was replaced under warranty. Just a week later the Jeep is recalled because these batteries could catch fire and I can no longer charge my vehicle or park in my garage. This means Jeep installed an HV battery that they knew was unsafe. This Jeep had a similar recall last year at the same time and received the “fix” which turns out did nothing to actually fix the issue with the HV batteries. I have lost confidence in this vehicle being safe for me and my family. This is dangerous and unacceptable!
I am reporting an ongoing steering/wheel wobble issue with my Jeep Wrangler. While driving at highway speeds, the vehicle suddenly begins to shake severely after hitting small bumps or uneven pavement. The wobble feels like the front end is vibrating uncontrollably, and the steering wheel oscillates left and right. I am forced to slow down significantly to regain control. This has happened multiple times, and the wobble creates a clear safety hazard because the vehicle becomes difficult to steer and maintain in the lane. The issue is unpredictable but tends to occur between approximately 45–65 mph. I have checked tire balance and suspension components, but the problem persists.
My 2021 Jeep Wrangler 4xe has now been through three separate recalls for the same high-voltage battery fire risk, each time with the same “software flash” remedy instead of a permanent repair. Recall 24V-111 (04B, Feb 2024): Software update to the Battery Management System (BMS) to detect battery faults. Recall 24V-720 (95B, Sept 2024): Reissued for the same defect, again using only a software update. Recall 25V-741 (68C, Oct 2025): A third campaign for the same issue, described once more as a “software flash followed by replacement if needed,” though parts are still unavailable. Each campaign cites potential separator damage inside the battery cells, which can lead to thermal events and fires. Despite multiple “fixes,” Stellantis has never provided an actual hardware remedy or replacement plan. Owners continue to be told to park away from structures and avoid charging their vehicles. More than a year after the first battery recall, the manufacturer still cannot supply a permanent remedy, exceeding the “reasonable time” requirement under federal safety law. I am filing this complaint because repeated software-only updates have not corrected the defect and the vehicle remains at risk of fire. NHTSA oversight is needed to ensure Stellantis provides a true, lasting fix rather than another temporary software patch.
I own a 2021 Jeep Wrangler 4xe Rubicon with approximately 23,000 miles. I recently received notice of Recall 68C (high-voltage battery fire risk). Jeep’s instructions say not to charge the vehicle and to park it outdoors, away from structures, because of potential fire risk. The manufacturer has stated that no repair will be available until at least March 2026, leaving owners unable to safely use or charge their vehicles for months. This recall follows multiple previous recalls and investigations involving fire risk or electrical system failures on the Wrangler 4xe, including earlier campaigns related to the hybrid battery and software updates. The repeated safety issues raise concerns about the overall safety and reliability of this model. My vehicle is otherwise in excellent condition, but I can no longer use it as intended as a plug-in hybrid or safely park it in my garage. Jeep has not offered a timely fix, loaner vehicle, or buyback. I am reporting this because the ongoing risk of fire, coupled with repeated recalls and long repair delays, represents a serious safety hazard that deserves immediate NHTSA attention.
Hello, I am writing to escalate an urgent issue involving my vehicle recall and my scheduled shipment. I have paid over three thousand dollars to Montway as my broker, and at this point all involved parties have failed to provide a clear solution. I cannot move forward without immediate support. My Jeep is experiencing a recurring battery recall for the seventh time. This is a product defect that is outside of my control. My vehicle is scheduled to ship through Pasha in the coming days, and the recall must be resolved before drop off. Pasha has informed me that I cannot keep the vehicle at the port before the appointment window, and Montway has not provided any realistic guidance on where the vehicle can be safely held. I hired Montway to help coordinate this process. I paid for professional support. Being told to find a holding location myself while coordinating a safety recall is not acceptable. I need all parties to provide real solutions and support. I need the following: Written confirmation from Jeep that the recall service will be completed at no cost to me and that my VIN is being handled as a priority case. Written confirmation from Montway that my shipment schedule remains active and that I will not be charged additional fees caused by this recall. Clear guidance on the correct next steps for temporary holding or drop off timing so I can comply with Pasha requirements without further disruption. I am not responsible for additional fee that has been involved due to the recall alert from 2 days ago, just a few days before my vessel departs. I have now been informed that I may need to pay additional costs due to delays and complications caused by this recall. I need to make it very clear that I am not responsible for any extra fees related to this situation. This recurring defect is a Jeep product issue and has nothing to do with my actions or maintenance. I should not be financially penalized for a repeated safety failure that is fully docume
My clutch was recalled and I brought it in maybe around 10 times after because the service transmission light immediately came up after the recall fix. After bringing it to jeep for a year and engineers giving me the run around. First they said it was the way I was driving the clutch then after a year they said that the recall was to put a new sensor in and that is why the service transmission light is going on. This cannot be correct because they would have said that from the beginning. It is dangerous because you cannot see anything on the screen when the service transmission light comes up. They do not know what is wrong and are making up excuses after it was in the shop off and on for a year. The way I drive the clutch is normal and should never make the service transmission light go on. It never happened before the recall.i have docume to from all the times it went into the shop.
The vehicle has multiple critical, uncorrected safety defects: Loss of Motive Power (RQ24012), Engine Contamination (CSN 78C), and Battery Fire Risk (Recall 68C). Incident Details (R/O [XXX], [XXX]): My 2021 Jeep Wrangler 4xe experienced a sudden and complete Loss of Motive Power while operating. The customer concern noted on the Repair Order states the vehicle "seems to loose power while driving above 30MPH... and feel like it was going to turn off." This failure rendered the vehicle inoperable and created an extreme safety hazard on a major roadway [XXX] ), forcing me to coast to safety. Component Failure and Safety Risk: The failed components are the Engine (2.0L Turbo), Hybrid Propulsion System, and Electric Coolant Heater (ECH). The dealer's repair (R/O [XXX]) confirmed system instability by replacing the ECH. This loss of power is directly linked to the manufacturer's known defect (CSN 78C), where sand contamination in the engine can cause catastrophic failure and unrecoverable loss of propulsion. This mechanical defect is the root cause of the safety risk and is currently under NHTSA investigation (RQ24012). Additionally, the vehicle is subject to Recall 68C (Battery Fire Risk), preventing safe use of the PHEV system and forcing me to park away from structures. The combination of these uncorrected defects puts both my safety and the safety of others at risk. Warning Lamps: A 'Service Hybrid System' light or similar warning message appeared at the time of the incident. The problem has been confirmed by the dealer (Price Chrysler Dodge Jeep Ram) and is documented in Repair Order [XXX]. The component is available for inspection upon request. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
My local dealer has all the documentation on this jeep. It has been into the dealership many times now the check engine light is on for another problem which I am taking it in again this weekend . When I ask the dealer, I’ve been seeing things on Facebook about these jeeps having issues they just filled me full of a bunch of Bull and says every vehicle has issues. I’ve ran the VIN number and found out that mine is one of them that just catches on fire plus sometimes shakes when it’s driving down the road but that’s been minor considering everything else. One time I was driving up the driveway and it felt like the transmission slipped or something. They said it was something in the four-wheel-drive that went out. This is a new vehicle. It has very low miles on it. I’ve had it going on maybe the fourth year now it’s only got 31,000 miles on it I don’t drive it very far. It’s been in the shop several times for recalls or things that’s happened to it. When I first got it, it left me stranded would not start. I’d only had it a few days. It has been a lemon from start to finish. I am terrified to drive it and I don’t have another vehicle. I paid $55,000 for this jeep just a few years ago. I don’t know what I’m supposed to do. I desperately need help if the manufacturer is refunding people’s monies I want to make sure that I get enough money to buy another vehicle because this one is only a few years old and it’s been in the shop numerous amount of times. The other day it shimmied a little bit on the highway and I thought it was the road and now I’m reading that there’s problems with that also, it’s clearly a lemon. But as I said, I’m scared to death to drive it now. The newest development as I’ve said is now the check engine light is on. It’s only been out of the shop for maybe three weeks since they fixed something in the four-wheel-drive which I’ve never even used. I love the looks of this Jeep, but it’s not dependable so I need help.
The jeep upon hitting a bump on the right tire on freeway at speeds, right tire goes into a, "death wobble," and violently shakes steering wheel and vehicle like it is coming apart. . Around 60-70 mph. Usually on a left corner and right tire hits a bump. Steering wheel violently shakes. Jeep right wheel violently shakes. Has happened several times till the vehicle gets pulled over to a slow or stop. Once slowed to a crawl or stopped. It stops it. Very dangerous to drive.
2021 jeep wrangler 4xe , power loss twice after recall was completed in 2022. INCIDENT AFTER RECALL completed. 1st - power loss, turtle sign. got stuck in hope BC, Canada. ECU FLASH fixed it, chilliwack, BC. 57000 miles roughly. Hv battery voltage sensor ckt performance issue. 2nd time- 62000 miles roughly, ABRUPT POWER LOSS on a highway, driving in passing lane 75mph, engine check lights on, after few secs full power loss, all lights on. After 30 mins of park mode, all lights went away. Towed it to dealership. They ordered a part, and is still stuck at dealership, since 15 days. Used my judgement & managed to safely coast and avoided risk of any incident. Turtle sign, and i think and something with battery verbiage popped up. Couldn't take an image as was in reactive mode. Parked and turned off the engine, called tow truck. After coming back from home waiting on a tow truck, turned on the car. All lights gone. Dealership found DTC's , crown jeep dublin perimeter drive, but couldn't recreate as per my knowledge, at this time. I am hoping dealership might fix my car soon. I am reaching out to let you know the recall countermeasure didnt fix the issue. Please push jeep for a permanent hard countermeasure, not a band aid. It's not just a severe inconvenience, but major risk for accidents on road. Dealership told me other cars came in for similar issue, due to OTA update for 24my and 25my 4xe's, and it was not applied on my car 21MY. Thanks
While driving the 'service shifter' warning will flash and once this happens the steering locks up and the car shuts down. This primarily happens when hitting a bump, pot hole, railroad tracks, etc. After the warning flashes and the steering locks up, every light on the dash comes on as the car is shutting down. The vehicle is in the shop for the 3rd time within 9 months for the same issue. The dealership replaced the star link connector saying that was the issue but it is still occurring. The vehicle is currently in the shop with this issue and they are saying there is nothing wrong and 'no codes being thrown.' We have had this happen at least a dozen times on us while driving. A handful without hitting a bump or one of the specified causes. Once this happens, the car become immobile and has to be towed. The first time this occurred was within 10 days of purchasing the vehicle; it started happening in January and is still occurring. After the dealership 'fixes' it, the issue will not occur for a couple of months then it will happen again.
My name is [XXX] , I am a citizen of Ukraine, and I currently reside in [XXX] . I am the owner of a 2021 Jeep Wrangler 4xe (VIN: [XXX] ), purchased at a U.S. insurance auction in August 2024 and imported to Ukraine. In October 2024, Stellantis/Jeep announced Recall 95B due to a risk of high-voltage battery fire. I contacted Stellantis Global Support and their official representative in Ukraine (Peugeot Citroën Ukraine), but they refused to perform the recall repair, citing that the vehicle was imported from another market and was previously repaired in a non-authorized workshop. The vehicle’s front-end damage was cosmetic only and did not affect the battery or high-voltage system. A full diagnostic inspection at ADIS-MOTOR, an official Jeep service in Odesa, Ukraine, confirmed the battery and all safety systems are fully operational. Despite this, Stellantis refused to include my vehicle in Recall 95B, leaving a fire-risk defect unresolved. I respectfully request that NHTSA review this case and ensure Stellantis fulfills its recall obligations for all affected vehicles, including those exported from the U.S. and located abroad. My contact details: [XXX] [XXX] Email [XXX] Phone: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
I was driving 72 miles per hour on 4 lane highway and the steering wheel and front end of the jeep was vibrating uncontrollably. The cruse control stopped working, i applied the brake and was able to slow down and pull over to the side of the road. No flat tires so I pulled back on to the highway and arrived at my destination without further incident. 10-24-25 The same thing happened last week but i thought maybe the lane assist went off because there were no road lines (newly repaved road) but my Jeep doesn't have lane assist. After researching on line I believe what occurred is what they call "Death wobble" there were no bumps in the road - the road is in good condition so I'm not certain what prompted the death wobble.
Vehicle rear locker light flashing indicating the rear locker was turned on when, leaving a retail shop, and the rear locker engaged in 2WD on its own! No indication prior to this, it came out of the blue. Tried to disengage the rear locker via selector switch but unsuccessful. Any attempts to drive were met with severe jumping and jerking of the vehicle with loud metal banging noises. Tried both reverse and forward as well as putting it in 4WD and then back to 2WD to disengage the locker. Not successful. Vehicle towed to Jeep dealership. Luckily I was in a parking lot and not on the main road. If this happened on the main road at speed, I fear I may have lost control of the vehicle as it was jerking and jumping and the vehicle was uncontrollable which would have put other drivers at risk of collision and possible injury. Dealership has confirmed the issue, replaced the rear locker and sensors in the axle, and the symptoms persist for them too. They are currently looking into the electrical system and computer as the root cause. Chrysler is recommending the dealer replace the rear axle as the only means of fixing the issue. Apparently this is a growing issue that Chrysler has been aware of for several years. Vehicle is currently in the shop at the dealership for troubleshooting.
iVehicle shakes uncontrollably when hitting bump at speeds greater than 40 mph. This is called the Jeep death wobble and is a known issue for this jeep Technical Service Bulletin (TSB 02-004-21 Rev A). The dealer will not diagnose or fix the
Put a brand new battery in my vehicle - 3 days later driving on the highway had full loss of power - if said to service the charging system, and to put the car in park, then to press the brake and start button to start the vehicle. Went from 75MPH to 25MPH - rolled off the highway.
I was driving my 2021 Jeep wrangler and it started running poorly. I was near the dealership. I called them and told them I was headed to them asap. (I was within 3 mile range). The car died in the middle of an intersection. I could not put the car in neutral to move it out of the way of traffic. I got a tow truck to bring it to the dealership. Where they told me that the coolant tube fasteners for my vehicle were gone, and that the engine was blown, including the pump. Elbow screws were missing for the vehicle and coolant was everywhere in my vehicle. My car has 46,000 miles on it. It has had every single oil change ,reported recall done and service request to complete completed.. It has been taken very well care of and has only been to this one dealership.. according to the dealership, it is not covered under my powertrain warranty, and that I must pay for the engine and other parts myself. Upon looking into this, I looked into the NHTSA and also the FCA for recalls on a 2021. I found that that my 2021 would have been recalled for recall number ZD8. Recall code is exactly what is wrong with my 2021 vehicle. I don’t know why they didn’t did not add my VIN number to it, but I am requesting that it be investigated to help me get this covered under warranty. I have contacted Chrysler currently they’re telling me that the engine is not available until November 17 at the earliest so at this time I am in a rental car that I am paying for.. I do believe that my VIN number for my vehicle should have been added and that it should be investigated for other owners of Jeep Wrangler 2021 and 2022 vehicles that possibly were not listed with their VIN numbers. Please help expedite. chrysler case # 94425835. Dealer code 45091 and customer number 81103. Thank you
The contact owns a 2021 Jeep Wrangler. The contact stated that while driving at highway speeds, the vehicle was violently shaking while driving over a bump in the road. The shaking eventually ceased after allowing the vehicle to coast to a slower speed. The failure occurred without warning and mostly occurred during the fall and winter months. Upon investigation, the contact linked the failure to the death wobble. The vehicle was not repaired. Neither the manufacturer nor the dealer was notified of the failure. The failure mileage was approximately 50,000.
While pulling into parking lot jeep suddenly accelerated deployed brakes it would not stop. Hit pillar in front of store. Did considerable damage to build and vehicle.
My husband was turning left from one highway to another highway when a car who was trying to pass multiple vehicles behind us hit us on drivers side as we were turning causing my 2021 Jeep to be pushed completely off the road and into a ditch where we hit a large pole/electrical pole. We hit the pole so hard that it moved it. Our air bags did not deploy at all. I got a notification on my Jeep app stating that there was airbag failure. My husband and my body were shook pretty bad from the incident and could have been seriously injured due to the impact. Our Jeep was towed to the body shop and they stated the gentleman working there told my husband that our airbags should have deployed.
My 2021 Jeep wrangler (VIN: [XXX] ) experienced an instrument cluster failure. I took the jeep to the local Jeep dealer for maintenance and verified the instrument cluster (IC) needs to be replaced. This issue is present for other 2021 Jeep wranglers (same make/model) and there is an active recall for them (NHTSA ID: 21V949000). However, my Jeep is not currently listed under the recall but has the same exact issue and requires IC replacement. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Engine replacement in 2024 has caused constant errors and malfunctions to vehicle since. Vehicle under warranty and had been at dealership servicing for constant malfunctioning every 4-5 months since Feb of 2024.
2021 Jeep Wrangler Rubicon, VIN [XXX] , Recall P0DAB-00 (Hybrid/EV Cell Balancing Performance Case #[XXX], Jeep corporate case manager Tiona. On 8/11/25, I brought my vehicle to Freeland Jeep, Antioch, TN for a separate issue and requested inspection for the open EV battery recall. The dealership gave a “green flag,” confirming no recall impact. On [XXX], the check engine light came on and the vehicle drove unsafely. On [XXX], the exact recall issue (P0DAB-00) was diagnosed — the same issue we asked to be inspected. Approval for hybrid battery replacement was granted; part was ordered for 9/3 with repair by 9/5 — repair never occurred. Service advisor Brian Astorga claimed the part “cannot be located.” Calls/emails to service manager David Beasley and case manager Tiona are unanswered. The timing is highly suspicious: the vehicle failed immediately after the “all clear” inspection, suggesting potential negligence or miscommunication. We are now more than 1 month without a vehicle, which is unsafe and unacceptable. AND we even had to argue with Jeep to cover a rental! Requested Action: Require Jeep to complete the recall repair immediately or initiate a full buyback. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Vehicle went in for repair of no power boost to brakes. Dealership replaced brake booster, no change. Dealership replaced vacuum pump, fixed issue. After 64 miles vacuum pump failed, no power brakes. Dealership replaced vacuum pump 2nd time said part was faulty from parts supplier. Problem was resolved. Around 100 miles later vacuum pump has failed for a 3rd time. Awaiting resolution.
The tread on all 4 tires wore down faster than it should have, traction in the rain and snow was terrible, tire rotations were done at home, balancing was done at my local shop in town. I had the LT285/70r17 and replaced them as soon as the recall came out. I had the tires replaced at Moffits Ford in Boone, Iowa. They disposed of them there. I would like to know how to go about reimbursement for these tires I spent so much money on.
The engine/power shut off while I was driving on the interstate (70mph). I had to use the remaining momentum to pull over to safety and get it towed to the dealer. It ended up the battery died, but I wasn’t notified in advance before this incident.
Display screen for the heat and air, radio, backup camera stopped working. Entire unit will need to be replaced per our estimate.
I experienced an extreme coolant leak caused by the coolant inlet tube fasteners backing out and becoming loose. This is consistent with MOPAR recall CSN ZD8 for 2021-2022 Jeep Wrangler. My vin does not seem to be covered by this recall but experienced the same issue. I request that the VINs be extended to include my VIN. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
While driving on a couple occasions the traction control light kicked in and wouldn’t allow me to turn I had to come to almost a complete stop, I thought it had gone away and a few days later I had a death wobble that occurred on a very busy hwy and had to pull into the middle lane to prevent an accident. I could not let go completely of the wheel but I also couldn’t really control the vehicle I had to stop it. I was not turning when this one happened I was going straight I had already turned and drove straight for a few minutes before it happened. I was able to drive a quarter of a mile to the auto repair shop where it is sitting. He told me himself it is very dangerous to drive it when that occurs.
ubject: Urgent Safety Concern – Jeep 4xe Battery Recall Repair Failure Hello, A few months ago, my Jeep 4xe was brought in for the battery recall. The dealer informed me that the issue was resolved, but did not provide any clear details on what exactly was done. On [XXX], while leaving the U.S. Bank and making a left turn, my Jeep suddenly stopped in the middle of the road with a warning message: “Hybrid battery failed, cannot maintain speed.” The vehicle then crawled forward at a snail’s pace, even though the engine was still running and my foot was fully on the throttle. Fortunately, there was no speeding car coming from my left—otherwise this could have caused a serious accident, injury, or even death. Eventually, I was able to pull over to the right side, but the Jeep completely stopped again, creating a major traffic backup with constant honking. I was in a panic trying to call for roadside assistance. After about 5–10 minutes, I restarted the Jeep, pressed the brakes, and it finally began moving again. This was an extremely dangerous and life-threatening situation. If it had occurred on the highway, the outcome could have been catastrophic. I am urgently requesting that you contact the dealer immediately to investigate what went wrong with the recall repair, and why the issue was not properly resolved. Please instruct them to take immediate action to permanently fix this problem—whether that requires replacing the faulty battery or addressing any other underlying issue. I need assurance that I can drive this vehicle with peace of mind, without fearing for my safety or the safety of others. Thank you for your prompt attention. I look forward to your quick response and resolution. Sincerely, [XXX] VIN No: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Instrument Panel Cluster Failure Vehicle and incident details: Vehicle: Jeep (model year unknown) Date of failure: Evening of April 14, 2025 Symptoms: The instrument panel cluster went completely blank during a 25-mile drive far from home. Functionality lost: The ability to see speed, gas level, headlight status, and all alert lights. Prior warnings: No warning lights or alerts appeared before the failure. Repair status: The vehicle is at an authorized Jeep dealer, which has confirmed the issue is with the instrument panel cluster. Jeep has been notified and is working to replace the parts. Key event timeline: April 14, 2025: Instrument panel fails while driving. April 15, 2025: Car is taken to an authorized Jeep dealer for inspection. Post-inspection: Dealer informs the owner of the instrument panel cluster issue.
Instrument Cluster Panel failure while driving. There was a recall for this part in many other jeeps in 2024, it’s time to throw another recall for this one as well. There are so many failures that the part is on backorder, my Jeep has been sitting at the dealership waiting for this part for 5 months now and there is still no expected date. My Jeep has been sitting on the lot waiting to be fixed for longer than I ever got to drive it after purchasing. Cant take it elsewhere because the odometer doesn’t function.
Started Jeep dash lights did not function. Restarted Jeep and while driving noticed no compass reading & clock was incorrect. Both began to show proper readings in app 2 minutes. Checked all battery connections positive & ground on main battery. Second battery not accessible.Next day started Jeep clock off by several hours again. Corrected itself in a few minutes again. This occurred again a few days later. Fearful of short or battery issue that could shut down vehicle power while in motion or cause fire. Dealer replaced both batteries app 1 year ago & serviced Jeep with multi point inspection app 5 days before issues started.
The contact owns a 2021 Jeep Wrangler. The contact stated that while the vehicle was parked and occupied at the residence, while attempting to charge the vehicle, the battery failed to charge. No warning light was illuminated. The vehicle was repaired under NHTSA Campaign Number: 24V720000 (ELECTRICAL SYSTEM); however, the recall repair failed to fix the vehicle. The contact stated that the failure occurred after the recall repair. The manufacturer was not notified of the failure. The failure mileage was 73,000.
On 7/13/25, my 2021 Jeep Wrangler Unlimited with approximately 50,000 miles on it spontaneously caught fire as I was driving down the highway. The fire appeared to start in the engine compartment and very quickly moved to the entire front end of the vehicle. I pulled over on the side of the road and managed to safely exit the vehicle without physical injury. In minutes, the entire vehicle was consumed in flames. The fire department arrived within 10 minutes. When I departed the scene of the incident, fire fighters were still spraying water on the vehicle. After leaving the scene, I went to the hospital for psychological injury related to the incident. The investigation into the fire is currently underway. I do not have additional information about the cause or specific location of the fire. The vehicle is currently at a tow yard and is a total loss. It is nearly unrecognizable aside from the frame and a few components in the far rear. I am in the process of documenting all upgrades and modifications. Since it was fully built for off-roading and overlanding, it is a long and challenging task to take inventory of every part. Approximately 3 months before the incident, the vehicle was towed to a local CDJR dealership for a factory recall, where the entire fuel system was replaced. There were no other issues with the vehicle.
I have a 2021 jeep wrangler and the brake hose went on the driver front side. Mopar product ID is 68307451AH. I have called numerous dealerships and Mopar themselves. They informed me this hose is on backorder for over 841 jeeps, and they are unable to get this across the US. Knowing how many jeeps are needing this hose, is it possible to get a recall on it due to the fact it is imperative to fix right away? I've been trying to find a replacement or an alternate but no luck. This is my only mode of transportation and don't want to keep driving my jeep as it continues to veer to the right due to the faulty hose I'm experiencing.
Timing chain tensioner gone bad
It started with the engine sounding louder then normal. Then a bad smell in the cab of the vehicle. Later found out it was a exhaust leak that was getting into the vehicle causing headaches and other symptoms of carbon monoxide. Also note the burn marks around the broken bracket that could cause a fire if not mechanically inclined to notice. Not check engine light for this. But when I spoke to the dealership it wasn't new to them. Apparently this has happened to alot of the ecodiesel jeep and gladiators. A common problem that should be resolved before and life threatening injuries result in loss of consciousness or fire.
From the moment I drove off the lot, I encountered problems. The battery light came on immediately, requiring a replacement within weeks. I returned to the original CarMax location for this service. However, this was only the beginning. Over time, I discovered the following: The driver seatbelt was not functioning properly The right rear passenger seatbelt buckle was completely missing The filters were filthy and had not been cleaned or replaced in well over a year, according to a trusted mechanic The engine may now require replacement at just 38,000 miles When I called CarMax to report the missing seatbelt buckle, I was incorrectly told that my vehicle was not under warranty. This was untrue — I was well within the warranty period at the time. Despite this, I was ignored, and the safety concern received no follow-up or correction. This points to either a falsified or negligent vehicle inspection at the time of sale. Your "125+ point inspection" failed to catch multiple clear safety hazards and wear issues — or worse, they were deliberately overlooked. What’s most disturbing is that I only discovered the missing seatbelt after my sister drove the vehicle with my [XXX] and [XXX] nephews in the backseat. One child had to sit in the middle because the rear right buckle was completely missing. That realization — that I unknowingly placed children at risk in a vehicle that your team labeled "safe" — is devastating. Now I’m being told that the engine may be failing — and it hasn’t even hit 40,000 miles. I was recently asked by the Southlake service team to provide oil change records, which I am willing to share. But let’s be clear: An oil change receipt does not explain why a newer engine is failing at this mileage — unless something much deeper is wrong. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Defrost system comes on randomly for approx 45 seconds after starting the vehicle regardless of whether or not climate control is on, and regardless of outside temperature, engine temperature or other settings in vehicle. After the 45 secs, climate control returns to whichever current setting is and continues to operate normally.
1. What component or system failed or malfunctioned, and is it available for inspection upon request? The hybrid-electric system, including the high-voltage battery, battery pack control module (BPCM), and associated cooling systems, repeatedly malfunctioned. These failures caused loss of power while driving, electrical odors, and error messages. The vehicle is currently at the dealership for service and is available for inspection upon request. 2. How was your safety or the safety of others put at risk? The vehicle has lost power multiple times while in motion, including on city streets and highways. These unexpected power losses significantly increased the risk of rear-end collisions and limited my ability to safely accelerate or steer in traffic. I have had to take anxiety medication when driving the vehicle due to fear of these events recurring, and I am deeply concerned about the safety of my family, including a newborn passenger. 3. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes. The issues have been confirmed by an authorized Jeep dealership on multiple occasions. Despite several recall campaigns and attempted repairs, the same power loss and electrical system problems have recurred. Service advisors and technicians acknowledged the problems and attempted component replacements and reprogramming, but the malfunctions persist. 4. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives, or others? The vehicle has been inspected and serviced exclusively by an authorized Jeep/Chrysler dealership (Autonation CDJR in Roseville, CA). There is no indication that FCA/Stellantis corporate has physically inspected the vehicle beyond dealership reports. It has not been inspected by police or insurance representatives. 5. Were there any warning lamps, messages, or other symptoms of the problem prior to the failure, and when did they first appear? Yes. Warning lights and messages su
⸻ Title: Loss of Power While Driving on Freeway – Dangerous Malfunction Similar to Recall 23V-116 Complaint Description: I am reporting a serious and dangerous malfunction with my 2021 Jeep Wrangler Rubicon EcoDiesel. While driving on a high-speed freeway (70–80 MPH), all warning lights on the dashboard illuminated—including the check engine light—and the vehicle suddenly went into limp mode, resulting in a loss of power. This occurred in fast-moving traffic, putting me at immediate risk of a crash. This started happening again every time I got on the freeway for 10 minutes. I’ve owned this Jeep for about a year, have never taken it off-road, and have kept it properly maintained. All electrical components, fuses, and systems have been inspected, and no clear cause has been found. The problem persists and is clearly not due to driver use or negligence. This issue strongly resembles Recall Number 23V-116, which states that affected vehicles may experience a loss of drive power, increasing the risk of a crash. That recall was for 2021 Jeep Wrangler vehicles, the same model and year as mine. However, my VIN was not included, despite the fact that I’m experiencing the exact same symptoms described in the recall notice: “A loss of drive power increases the risk of a crash.” This issue began occurring shortly after that recall was issued, and it has happened multiple times, mostly during highway driving—making the vehicle extremely unsafe. I believe my vehicle should have been included in Recall 23V-116, as this is clearly a safety-related defect involving the powertrain or control module software. This is an urgent safety issue, and I respectfully request that NHTSA investigate why this VIN was excluded from the recall and consider expanding the recall to cover additional affected vehicles before someone gets seriously injured or worse. Vehicle Information: •Year: 2021 •Make: Jeep •Model: Wrangler Rubicon EcoDiesel •Transmission: Automatic
Vehicle check engine light illuminated along with multiple other lights on the dashboard. It had a difficult time accelerating on its own, very sluggish. At the next light the gas pedal was just tapped and the vehicle began to over accelerate increasing to over 30 MPH in a turning lane while crossing an intersection. Avoided a car accident and pulled into the nearest parking lot. That was the second time that type of incident occurred. The first time, the vehicle was self accelerating during 5 o’clock traffic in Los Angeles. We had to constantly press on the brakes only to avoid accidents until we could exit the freeway.
Someone knocked saying the 2021 jeep wrangler 4XE was smoking. The vehicle was filled with smoke. When the back doors were opened, the interior neer the battery was all melted. A couple minutes later the vehicle burst into flames.
While operating the 2021 Jeep Wrangler under normal driving conditions, I experienced repeated overheating issues. A high-pitched noise was consistently heard coming from under the hood during operation. Simultaneously, the engine temperature gauge would spike to high, and the infotainment system displayed an engine overheating warning. When the vehicle is started from a cold start - the high pitch is constant. To prevent damage or risk of fire, I immediately pulled the vehicle over and allowed the engine to cool. Upon restarting, the overheating issue persisted, with the temperature gauge rising and falling erratically—up to four times during a 15-minute drive. I brought the vehicle to an authorized Jeep dealership service center for inspection. The following findings were documented: Coolant System: High-temperature coolant reservoir found completely empty. Low-temperature reservoir found low on coolant. Evidence of coolant leakage at multiple coolant line fittings. Engine Block: External head gasket leak observed. Pressure test confirmed leaks in coolant lines. Internal Engine Inspection: Spark plugs were removed and coolant residue was found in the combustion chambers. Cylinder walls showed damage consistent with overheating. Slightly burned valves noted during inspection. Based on the findings above, the engine has suffered critical failure due to overheating and internal coolant leakage. The combination of external gasket leaks, coolant residue in the cylinders, damaged cylinder walls, and burned valves presents a serious mechanical and safety concern. Full engine replacement is required. Estimated cost: $16,000.00 This engine failure may pose a significant safety risk due to: Sudden loss of power while driving, Potential engine fire from overheating, Exposure to steam or hot coolant under hood Risk of engine seizing while on motion.
Unpredictable complete loss of power steering that will continue until the brakes are applied and speed is reduced to approximately 30 mph and voltage level spikes, as high as 16.3 volts as shown on the instrument panel. It is not temperature related. When disabled it requires two hands and extreme strength to turn, especially when taking an off ramp. Voltage level is typically ranging between 12.7 - 13.7 volts during normal conditions as well as when in no power steering conditions. The first trip 3-4 months ago to the dealership and the only finding was a corroded ground loop which did not solve the issue. After no success begging for a loaner car we left the Jeep 19JUN25 while on vacation for second trip this week. I requested them to contact Stellantis STAR Center and this is the report: 24JUN25 Good morning - our STAR case engineer pointed us in the direction of a similar STAR publication that we had followed the last visit. I did not find any faults within the charging system or any voltage regulators at this point. There were 5 labeled grounds in this publication that were common for building up corrosion. The ground that is on the frame near the driver rear close to the 48v battery had a large amount of corrosion. He cleaned up each ground and applied dielectric grease yesterday, so now I am having him take on a few test drives to see if the issue persists. I have a video of the spike leading to steering reengagement but unable to upload it.
I own a 2021 Jeep Wrangler 4xe Unlimited, which has undergone three manufacturer recalls and two separate service (one handle during a recall visit) visits due to charging failures. The recalls were related to defrost system malfunctions, sudden loss of motor power, and high-voltage battery concerns. Each of these issues was addressed solely through **dealer-installed software updates**—updates that could not be completed over the air. These recalls and service visits highlight a troubling pattern: the vehicle’s core systems—including the BPCM, IDCM, PIM, TCM, and HCP—are deeply interconnected and dependent on one another. So far, my vehicle has required a total of **10 software updates**, with some systems needing multiple revisions. Most recently, Jeep addressed a “not charging” problem by once again performing a software update—this time affecting **five of the seven systems previously updated during recalls**. Despite the problem originating from their software architecture, Jeep charged me **$200 for the update**, even though it stemmed from an issue caused by their failed over-the-air deployment strategy. These recurring failures are not isolated incidents—they represent a systemic flaw within the vehicle’s hybrid management and safety systems. Relying on repeated software patches to resolve critical defects is not only unsustainable—it’s creating **unsafe driving conditions** and placing an unfair burden on the owner.
Coolant, leaking from jeep wrangler overheated, took it to my personal mechanic, who pointed out that there is a known issue and handed me the customer notification ZD8 coolant leakage, which states that the vehicle should be taken to a dealership and that the repair would be covered. I took it to the dealership. I was told that it is not covered and now I'm being charged over $500 for something that is a known issue. I have tried calling mopar.I've tried calling other eight hundred numbers to get someone to explain this to me yet.No one seems to be able to tell me anything.Other than there are no open recalls, which I already know can someone please explain why a known issue is not covered?
Coolant leaking, engine overheating, dealer says not covered issue despite it being a known issue (see customer satisfaction notification zd8 coolant leak. But dealership is going to charge me over five hundred dollars to replace a gasket and use some lock tight on my vehicle. I understand there isnt a RECALL on my vin in particular but I also can read and the narrative in the above mentioned notification matches my vehicle. 2021 Jeep Wrangler Unlimited 2.0 turbo engine. So why am I paying out of pocket for a "known" issue?
June 5, 2025 stopped at red light turned green tried to turn left and the jeep flashed the electric red bolt symbol and check engine light came on lost all power would not go when gas pedal was pushed. a/c lost power started blowing hot air and engine turned off. Restarted engine finally got it to go enough to pull out of traffic. Turned off engine opened hood checked battery cables, fuses and all was intact. Started engine drove slowly to the Autozone store to have the diagnostic test done and it showed P2101 power train system throttle actuator A control motor circuit range /performance detected unexpected voltage on the throttle actuator control motor circuit also C121C-00 ABS torque request signal denied Anti-lock Brake System U0401-00 implausible data received from ECM/PCM “A”. System was reset to be able to drive home. 6/16/25 went to start jeep to go to work made a clicking noise check engine light on and the voltage warning sensor flashing and showed Service Electronic Stability Control error would not stay running checked battery cables fuses and restarted engine tried to back out of driveway engine would not go. Had jeep towed to Moore CDJR dealership where it was purchased from 9/2023 to have serviced found throttle body needs replaced dealership contacted several parts dealers, Mopar, and other dealerships etc. to locate the part needed was advised couldn’t find the parts needed for the repair. Contacted service department and they advised they were calling National Auto Care my extended warranty for approval for repair. My concern is if I had been driving 65 mph and it went out I would have been in a accident when the vehicle stopped functioning. Safety of myself and other drivers would have been compromised. This is the 2.0L Turbo motor and have been advised that there are several issues with this motor and should trade in vehicle. I don’t have that option and this is the only vehicle I have.
Date: [XXX] Subject: Immediate Safety Concern – 2021 Jeep Wrangler Sahara 4xe – Acceleration Failure Dear Jeep Customer Care, I am the owner of a 2021 Jeep Wrangler Sahara 4xe, VIN [XXX] , with approximately 50,000 miles. I am writing to report a critical and potentially fatal safety defect that occurred multiple times on [XXX], most notably at the intersection of [XXX] and [XXX] in Oregon. On multiple occasions, when attempting to accelerate from a full stop into an intersection with cross traffic traveling at 55 mph or more, the vehicle failed to respond to throttle input. Instead of accelerating, the Jeep simply rolled slowly into the intersection despite my foot fully depressing the accelerator pedal. This placed me at immediate risk of being struck broadside by oncoming vehicles at high speed, which could have resulted in catastrophic injury or death. The check engine light was on since [XXX] and my husband drove the Jeep to Lithia Chrysler Dodge of Bend (Oregon) on June 4th, 2025, 12 pm. They ran a computer test and told my husband that there was a recall on the battery but that we could still drive the car, and it was safe but not to charge the car (we followed instructions). We couldn’t even secure a vehicle appointment until July 2nd, 2025. How do you not prioritize a potentially critical situation? This defect is entirely unacceptable and renders the vehicle unsafe for operation. I will not drive the vehicle further due to the danger involved. Given the severity of this defect, I request: •Immediate investigation by Jeep/FCA engineering and technical teams. •Safe transport (towing) of the vehicle to an authorized service center at Jeep’s expense. •Full documentation of the inspection, diagnosis, and resolution of this issue. •Confirmation of whether this issue has been reported in other 4xe vehicles or constitutes part of a larger safety defect investigation. I am documenting this issue formally INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
My jeep started leaving me stranded 8 times. The jeep would not start but had warning lights of " service charging system" , with picture of a battery in left of dash, a wrench, engine light, and it won't go into neutral to have it towed. I had it in the shop twice, and they cannot figure out the cause. They did update the computer to cover the recall from automatic combustion. { updated the computer) . It got worse, the car is now cutting off while on. I had it towed to the jeep dealer aging tonight . The dashboard lights do not come onto until after engine failure. This is a hybrid, I was told by Crossroads to keep the vehicle charged but this has not corrected the problem.
Took my vehicle in on 10/16/2023 to the Morgan Hill Jeep store where I bought the vehicle indicating that vehicle was unsafe to drive due to shaky front end suspension. Was told that the tech could not verify my complaint but they replaced the steering damper under a recall. Shortly after, vehicle continued to shake over bumps and uneven pavement to the point that on 06/07/2025 on a 2 hour road trip the shakes became so violent that the car is undriveable. Dropped the vehicle off at the nearest location, Stevens Creek Chrysler Jeep. I have a video taken to show the severity of the issue. Now being told that the repair is not covered under warranty even though it was brought to their attention at 22,778 miles within the warranty period, and various multivehicle inspections were performed during the warranty period after this suggesting no issues. There are many known cases and various lawsuits and extension of warranty periods for this issue for model years previous. I believe my vehicle was built during that period.
Death Wobble/uncontrollable shaking when vehicle hits any kind of inconsistencies in the road, especially on the freeway. Yes it’s available for inspection upon request. I have taken it to the local Jeep dealership mechanics and Les Schwab auto center to have the problem inspected/fixed and both have told me “everything looks fine” but it is absolutely not fine when I have to put my hazards on and pull over to almost a complete stop to get the shaking to stop on the freeway. It’s terrifying. No lights or warnings happen before the incident occurs.
Since we have had the high pressure fuel pump recall completed/replaced, there have been ongoing problems with the cooling system that cause overheating multiple times, on the same grade of road, during subsequent trips. The vehicle alerts and says it has overheated, and is stopped and allowed to cool off. Coolant is indeed low, but there are not any visible leaks and there is no puddling or areas where it appears to be leaking. We have had this issued looked at twice, several repairs completed, hoses replaced, reservoir replaced, and we are still having this issue. This appears to be something exclusive to the diesel motor, as we have friends with the same vehicle with gasoline engine that are not having this concern.
The contact owned a 2021 Jeep Wrangler. The contact stated that while driving at an undisclosed speed, the vehicle lost automotive power. No warning lights were illuminated. The vehicle was started, however, the vehicle failed to start as intended. The contact drifted the vehicle to the shoulder of the road. The contact stated the rear of the vehicle was filled with smoke. The contact exited the vehicle. The contact stated that within five minutes, the fire was coming from the hood compartment. The vehicle was towed to the local tow yard. The vehicle was condemned as a total loss. The contact referenced an unknown recall repair, which had a similar failure description, however, the contact's VIN was not associated with the unknown recall repair. The manufacturer was not made aware of the failure. The failure mileage was 28,000.
The gas indicator indicated that I had 35 miles left to empty, it showed an eighth of a tank still available but completely shut down on me on the freeway. The car completely shut down to the point that I was not even able to pop it in neutral to help roll it to a safer place further off the highway. Fine, the gas gauge is wrong, but not being able to put it in neutral for my own safety and the safety of others is unacceptable.
I’m terrified to drive my jeep wrangler because of fire hazard due to high voltage battery. Can I ask the dealer to buy it back?
Purchased this vehicle used from Chrysler Dodge Jeep in Mesa, Arizona. I was told the tires were newer and in great shape they looked to have a good amount of tread on them. However, I had an issue with one tire and the dealership patched it incorrectly making it a safety hazard Therefore they replaced one tire with the plug and when I went to a tire place for pressure issues and TPS sensor they pointed out the tires were over five years old which means these were the original tires that came with the Jeep in 2021. After only owning this vehicle for two months, I now have to replace all four tires Because there is a safety issue with the age and the tread. There was also issues with the steering damper, which they did repair due to wobbling, however there is a slight wobble still because I have one brand new tire from the dealer and three tires that are not new. The dealer refuses to take ownership of the sale of unsafe tires.. dealer offered three month 3000 mile max care warranty and they still won’t address the tire issue.
The video for my backup camera became intermittent, then stopped working. I brought it into the shop. They say the camera is not the problem and that it is either a connection under the dash or a radio problem. The next diagnosis step will take 3 hours and $675 just to take the dash apart. This is a safety issue, a defect in manufacture, and not related to wear and tear. In researching online, this is appears to be a complaint that a number of others have had.
2021-2024 jeeps with 3.6 penstar are being sold with camshafts that go bad at around 60-80k miles. There needs to be an immediate recall. I have mine at just under 70k and recently had to spend 3 grand to get it fixed with a new part all because the warranty is up and there’s no recall out for it. This is absolutely unacceptable.
UNKNOWN Jeep has been violently shaking uncontrollably while driving. Speed of driving has been between 30-75mph
Hybrid systems loss communication with transmission modules hybrid battery shakes the whole when idle
This is a 2021 Jeep with 23,000 miles on it. We inherited the Jeep after my father in law that passed away a few months ago. My wife was coming from Hampton Virginia going through the [XXX]. She hit a bump in the tunnel at 55 miles in hour and the steering wheel stated to shake. Se managed to slow down and the shaking slowed down to were she could get out of the tunnel. The vehicle was towed home. After reading some articles about this problem "Death Wobble" I contacted the local Jeep dealer on Military Highway in Norfolk Va. The service department told my wife it would be 250.00 to look at the problem and would return the 250.00 it its under warranty. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
I am writing to formally file a complaint regarding ongoing and unresolved safety and reliability issues with my 2021 Jeep Wrangler 4xe, purchased from Heritage Jeep in Logan, Utah. Since acquiring the vehicle, I have experienced repeated and severe electrical failures, including: The vehicle failing to start on numerous occasions Complete loss of electrical systems (dash, lights, ignition) Batteries failing to hold or receive charge Multiple warning indicators that do not resolve after service attempts These failures have rendered the vehicle inoperable for over 65 days total since the date of purchase. Despite multiple service visits and numerous documented attempts to address these problems, the dealership—Heritage Jeep in Logan—has not been able to resolve the underlying issue. I have retained all service records, work orders, and correspondence to support these claims. This issue not only causes significant inconvenience, but it raises serious safety concerns, especially when the vehicle becomes unresponsive or loses power without warning. I believe this may reflect a defect in the vehicle’s electrical or hybrid system and warrants investigation to protect other consumers. I am requesting that the National Highway Traffic Safety Administration (NHTSA) open a formal investigation into this vehicle and hold the manufacturer and dealership accountable for the ongoing safety risk and failure to adequately repair or replace the vehicle under warranty. I was also in regular contact with Jeep Corporate throughout the ongoing issues, but they stopped responding before a resolution was reached. I have retained all email correspondence documenting those interactions.
I am writing to formally express my frustration and concern regarding an ongoing issue with my 2021 Jeep Wrangler Unlimited. For several years, I have experienced severe shaking in my vehicle when driving at speeds between 50-70 mph after hitting a minor bump. The vibrations are so severe that it feels like the vehicle is going to shred itself in half. The issue has gotten worse over the years. Once this occurs, it requires rapid deceleration to 40 mph for the issue to subside. Most concerning is that on [XXX], this shaking occurred twice while driving in heavy traffic on [XXX] with my [XXX] son in the back seat. The severity of the issue poses an undeniable safety risk—not just to me and my passengers, but to others on the road as well. Given Jeep’s reputation for durability and off-road capability, it is deeply disappointing that such a serious issue is not being addressed with more urgency. After the event on [XXX], I initially addressed this issue with a Jeep service center at Dellen Chrysler Jeep and Dodge in Greenfield, IN. I was informed that the problem was related to the steering damper. However, despite recognizing the issue, my vehicle has yet to receive the necessary replacement due to a nationwide shortage of the part more than 2 months later. I implore someone from Dellen, Jeep, and/or NHTSB to do the right thing and properly warn owners about this serious safety issue. As a consumer and Jeep fan, it is unacceptable to me that: 1) A vehicle fails this catastrophically during normal driving, putting the public at risk. 2)Jeep doesn’t have sufficient inventory to fix the problems. 3)Jeep isn’t doing anything to make owners aware of this seriousness of the issue. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Jeep is saying “service shifter” when we plug it into the diagnostic scanner it says can bus. We’ve replaced the can bus and a month later “service shifter “ light comes back on and again scanner is reading can bus. When this service shifter warning comes on the jeep loses power steering.
Poor workmanship - soft top broken after single use
Transmission refuses to shift. Or will loose power and Have to pull off or just stop on the highway to shut vehicle off and restart to fix the problem. I was on i85 and had to pull off twice and the shoulder is a dangerous area to be on that highway. Also torque converter ticks and I’ve noticed a lot of the 2.0 4 cylinders having the same issues.
My Jeep has been at the dealership since January 8th but the 95B recall and they do not know how to fix it.
Steering damper has been replaced 4 times due to random starting of violent shaking when hitting a bump on the highway. When this shake occurs the vehicle is harder to control and entire vehicle shakes. It was replaced 4 times but they had 6 chances to permanently fix this issue. Some times they chose not to do any work on the car. Being as this makes the vehicle harder to control, hitting another bump while shaking causes dangerous unpredictability when driving. The jeep dealership was able to recreate the shaking before replacing the steering damper each time. The part was inspected and prepped by the mechanic each time before being replaced in my vehicle. There are no indications such as warning lamps or messages prior to it happening it is unpredictable. I was told by the mechanic the last time it was replaced that this is an ongoing issue with 2021 Jeep Wranglers and that Jeep keeps updating the steering damper part but the have yet to be able to fix the issue with all the new updates to the part they are making. The first time it occurred was at about 17K miles and my car is now at 45K miles, so it has been replaced 5 times in the span of 28K miles
Drag link and tie rod links failed under 50,000 miles. This has caused an extremely unsafe driving scenario for both occupants and other drivers. This is a well known issue within the automobile community, condition is nicknamed death wobble. The vehicle has been taken to the dealership for the issue and diagnosed. The manufacture refused any help to remedy the issue knowingly putting my family in danger. No warnings given within the vehicle. Issue arised on the highway traveling at 70MPH shaking the vehicle off the road.
After picking up the 2021 Jeep Wrangler Rubicon 4xe from the dealership for repairs to the rotors and struts and bearings, the Wrangler was running roughly. Before I was halfway home, I called the dealer back to explain the engine was running roughly, wasn't able to get over 40mph, and was acting as if it was going to stall or lose power. I stated I needed to bring it back because I wasn't going to be able to drive it like this. Before I got halfway back to the dealership, the Wrangler lost power and was making a noise as if it was going to blow up. I was barely able to get it off the side of the road and narrowly missed a rearend collision from the vehicle behind me. I was on a dark, heavily traveled two lane road during evening work traffic hours. Dealership did send a tow truck. This occurred late October of 2024. The vehicle is still at the dealership and is still not repaired or running as of today 4/25/25 although the dealer says they are working to locate the exact problem. The dealership state after initially suspecting the e-battery, it is an electrical problem but are unable to locate the exact location of the electrical problem. The dealership stated they have opened a ticket with Stellantis and that Stellantis sent a technician to examine the vehicle and determined that is indeed an electrical issue but did not know where the problem was or how to repair. It appears that the Wrangler is not repairable, and it is still under the manufactures warranty of 3 years/36,000. I have included service invoices that show there were 2 other incidents where the Wrangler would not start. In one other incident, the vehicle had to be towed to the dealership. Just before the vehicle lost power, multiple warning lights began lighting up the dashboard, including (believe it or not) a turtle. I am uncertain as to what else came up, it was cold, dark and I was on a heavily traveled road during work traffic hours. A Sheriff's Department deputy did respond to my location.
I was driving off the lot entering the interstate when the steering started wobbling and pulling upon accelerating and likely hitting a bump. Took back to dealership and 2 mechanics drove it and one with me in which nothing really happened compared to the surprising first incident. They are not a Jeep dealership but reassured me all normal for Jeep but will do whatever it takes to make right. Could ask them to replace damper or tracking rod but what if not the problem. I have 2 weeks to decide what to do. Otherwise it has been great but I know there was a recall on certain jeeps “death wobbles” it was certainly scary.
Since purchasing my 2021 Jeep Wrangler Rubicon, the vehicle’s radio system has been defective, creating a significant safety hazard. The original radio (Radio 1) had a short that drained the battery and was replaced by a dealer. The replacement radio (Radio 2) has never functioned properly: the Bluetooth system fails to stay paired, requiring manual re-pairing every time the vehicle is started. Multiple software updates have been attempted, but the issue persists unchanged. This defect prevents reliable hands-free phone operation, which is critical for safe driving. My wife uses this vehicle daily to transport our children to school, and the lack of a functional hands-free system forces her to either forgo phone use entirely or risk distracted driving, violating Georgia’s hands-free law (O.C.G.A. § 40-6-241), which prohibits holding a phone while driving. This malfunction endangers my family and other road users, as it compromises the driver’s ability to communicate safely in emergencies or navigate without distraction. Repair History: * Initial Defect: Radio 1 shorted and drained the battery; replaced with Radio 2 (date unknown, within first year of ownership). * Ongoing Issue: Radio 2’s Bluetooth has required re-pairing every drive since installation, despite multiple dealer visits and software updates. * Recent Action: Dropped off vehicle on April 11, 2025, at Rick Hendrick Duluth (mileage: 48,177). Dealer staff (Heather Kratky and Matt Otis) stated Jeep has not authorized a fix and considers the issue unresolvable, leaving the defect unaddressed. * Mopar Escalation: Escalated to Mopar. Safety Impact: The persistent Bluetooth failure eliminates hands-free capability, a standard safety feature in modern vehicles. This defect directly contributes to distracted driving risks, particularly in a family vehicle used for school transportation.
Extreme steering wobble at speeds over 65 mph when hitting bumps on the highway. First time was with about 20,000 miles didn’t not know what it was, and it stopped after slowing down. After more times this happened I want to the dealer my warranty was expired and the want to replace the steering stabilizer to start. This problem now happens about every 5 miles on the highway and I fear losing control so I don’t drive over 65 mph with this vehicle. What can be done to fix this
The contact owns a 2021 Jeep Wrangler. The contact stated while driving at an undisclosed speed, several unknown warning lights illuminated, and the vehicle lost motive power. The vehicle was started, and the vehicle was driven to the residence. The contact stated that the vehicle was sluggish and was shaking abnormally. The vehicle was towed to the dealer where it was diagnosed with battery failure. The contact was informed that the battery needed to be replaced. The vehicle was not repaired. The contact stated that an unknown recall repair was performed two years prior, including the replacement of the battery. In addition, the contact stated that in November 2024, the vehicle was taken to the dealer because the battery was not charging. The manufacturer was made aware of the failure and a case was filed twice; however, the cases were closed. The failure mileage was approximately 20,000.
On [XXX], I was in Fort Lauderdale, FL for vacation with my 2 friends. I was driving for about 20-30 minutes on the road, got on the highway and noticed a rubber smell. I got off the highway. I still noticed the smell did not go away. So I opened the windows & turned off the AC. Then I saw white smoke coming from the vents and smoke coming from the right side of the hood, in front of the passenger side. I proceeded to pull over and parked the car. We exit the car & saw smoke/flames coming from the right passenger side & underneath the car. I called 911. There were no warnings or indications on my dashboard that something was wrong. I got my car serviced a month prior to this fire at a certified Jeep dealership. My car was deemed a total loss by my insurance. This was completely a safety hazard to myself, two friends and the public. Luckily, there was a fire department just a few buildings down. They arrived shortly after the 911 call and put out the fire, preventing further damage to the surroundings. It was terrifying but thankfully we are all safe. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Excessive front end wobble at highway speeds. Car shakes violently until you are able to slow down.
The contact owns a 2021 Jeep Wrangler. The contact stated that upon accelerating on a main street to 55 MPH, the vehicle started wobbling excessively. The contact continued to drive the vehicle with caution. There was no warning light illuminated. The local dealer was contacted; however, the vehicle was not diagnosed. The contact was informed that the VIN was not under recall. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 71,000.
At 10,400 miles a safety recall was performed on clutch for manual transmission. The dealership replaced clutch bearing, clutch press kit, and other clutch components. After 800 miles were driven (11,200 total miles on vehicle) and after the recall service, the clutch went out again while driving. Dealership is telling me the slave cylinder went out and will need to be replaced.
The contact owns a 2021 Jeep Wrangler. The contact stated that that the vehicle was rusted. The vehicle was taken to the dealer, where it was determined that the door latches, the trunk and hood latches, and several unknown joints were rusted and needed to be replaced. The dealer declined to repair the vehicle under warranty. The vehicle was not repaired. The manufacturer was notified of the failure and case was filed. The failure mileage was approximately 30,000.
Sudden loss of power. Vehicle completely lost response to accelerator pedal while driving: Had a very strange experience last night. I have been barely charging my 4xe after 95b recall trying to maybe slow down battery degradation and drive it like during the recall period. Last night I was going down a rural road. I rolled up to a 4 way stop slowing down from about 55mph to stop. Vehicle was in hybrid mode, and cluster was at <1%. I had barely stopped, I don’t think the ICE shut down. I tried to accelerate to clear the intersection and I had 0 power. Car would barely move and slowly rolled in the intersection. Engine was running but not responding to the accelerator with RPM increase, just like when you try to rev at idle. No response to half or full throttle. I just slowly rolled in the intersection (scary situation, luckily no heavy traffic) I turned my hazard lights on and tried again to accelerate, 0 response, no MIL light, still gas in car. I tried to change drive mode to electric, message “unavailable, battery depleted” (no surprise there), tried e-save no response to throttle either. Last resort I put tranny in park and re-cycled start/stop. HV battery had enough power to start engine and responded to throttle and I was back driving. Did another 10-15 miles yesterday, no wild issues (sometimes it feels a little jerky, but that could be just me now). I did some heavy accelerations. Power meter went to 100, re-charged on coasting and did that for 4 or 5 repetitions. No warning lights ever. Checked my SOH last night and it had dropped to 80.8%. I decided to charge on L1 outside. Didnt have full SOC this morning, just 75% on dash. Drove normal this moaning, stayed in electric mist of the time. My 75% was completely depleted after maybe 10 miles driving. All seems typical for a poor SOH HV battery, except the loss of power and 0 response to throttle. Very scary and potentially dangerous.
I have a 2021 Jeep Wrangler 4XE Rubicon. My vehicle has been recalled three times for updates. I have had one recall done for the defroster due to the faulty software that can cause reduced visibility increasing a risk of a crash. The second one was for risk of fire from a faulty high voltage battery driving or parked. The third recall call was to update software for the high voltage battery in which doing so caused my vehicle not to fully charge and to lose power when driving and not be able to start for hours at a time. I now have brought my vehicle back to the Jeep service center for a diagnostic test and it was found that the high voltage battery pack is faulty in which Jeep has said they will put a new battery in once approved from Chrysler. Jeep has not been able to be able to fix the problem with Hybrid battery packs possibly catching on fire or exploding and the new one I'd be getting would risk the same problems possibly injuring or killing myself or any passengers I might have in the vehicle. Jeep is not able to get to the root of the cause of why these high volt battery can go on fire even when they are not in use causing possible property damage to my home or neighbors. I am told in the recall to park my vehicle away from properties and other cars which is impossible to do. I hope you take this serious matter into consideration that Jeep Corporation must find a solution for this Nationwide problem and for people on the road.
The best way I can describe it is that it has the "Death Wobble". My mechanic is still attempting to get all of the parts that are needed and I just turned 44,000 on my Jeep.
I have attempted to contact Jeep multiple times. All my communications, except for one, have been ignored. Please, see attached communications. Way too many recalls, including the last one where the vehicle can catch on fire.
The jeep was taken to the dealership under a software battery recall and the software was updated. One week later while driving at approximately 55mph, there was a sudden jerk in the propulsion system. the car shifted abruptly from electric to gas motor and the electric mode was unavailable. The vehicle jerked and hesitated at every acceleration and deceleration causing unsafe operating conditions . The check engine light was on I returned it to the dealer immediately and was told that the high voltage hybrid battery was bad. I'm pretty convinced from my and other experiences that the software up date was not a remedy to previous incidents reported to you. It was a software patch that determined if the battery was bad.
The contact owns a 2021 Jeep Wrangler. The contact stated while driving at 75 MPH, the vehicle lost motive power. The voltage meter increased excessively. The vehicle was started, and the contact drove the vehicle to a nearby parking space. The contact turned the vehicle off. The contact allowed the vehicle to remain turned off for a while. The vehicle was started, and a service battery message was illuminated. The vehicle was towed to the dealer where it was diagnosed with a failed battery pack. The contact was informed that the battery pack needed to be replaced. The vehicle was repaired. The repair was performed under the recall NHTSA Campaign Number: 24E080000 (Electrical System). The failure reoccurred. The contact stated that while the vehicle was parked and the battery was charging, the contact noticed the front fan was running extremely hard. The contact disconnected the battery charger. The contact inspected the vehicle and noticed that the aluminum battery cover was extremely hot. The contact used a temperature gauge to check the temperature of the aluminum battery cover and determined that the temperature was 106 degrees and was increasing. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and a case was filed. The failure mileage was 21,385.
The following is copy of an email sent to JEEP CEO in November and then again in January. I have not received a response. I have also sent an email to the dealer. I ask NHTSA to look into Dear Mr. [XXX] : I would like your assistance in a major issue I am having with my 2021 Jeep Wrangler Sport. I have contacted the dealer (Airpark Jeep- [XXX] ) and your corporate customer service department with both saying they are unable to help me. As I am sure you know, social media has a lot of information on what is referred to as the Jeep Death Wobble- A problem with the stabilizer bar. My jeep has this issue and it hits mostly at highway speeds causing the entire jeep to shake violently until the jeep settles down. This is now happening too many times and there is nothing the driver can do, but hold tight on the wheel and hope the shaking doesn't cause an accident. I can not believe this was not addressed via a safety recall! This problem has the potential in my opinion to lead to serious injury or death of passengers in the jeep and others nearby! I will be turning the jeep in at the end of February and I assume the dealer will have to fix the problem (I am told it takes a couple hours to replace the stabilizer bar), before the vehicle is sold as a used jeep. To allow this condition to exist is inexcusable by both Jeep HQ and the local Jeep dealer. Because this has been a known issue and Jeep and your dealers have done nothing to resolve this problem, I will not simply go away. I and other jeep owners are owed something more than "We can't help". I have owned two CJ-7s, one Grand Cherokee, and now my Wrangler Sport. As part of a Sheriff's Search and Rescue Team, I am required to have a solid 4-wheel drive vehicle. Based on this experience and a few other issues that were not resolved, I will now consider purchasing the Ford Bronco instead. I would like the courtesy of a response please. Thank you, [XXX] [XXX] Deputy Director FBI NEIA INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The contact owns a 2021 Jeep Wrangler Unlimited Rubicon. The contact stated that while driving at 55 MPH, the vehicle was going up a hill when it suddenly stopped. No warning light illuminated. The contact merged to the right side of the road as the vehicle failed to respond. The vehicle was not taken to be diagnosed as the vehicle started to function again. The vehicle was not repaired. The local dealer was contacted; however, the vehicle was not repaired because the dealer stated parts were not available. The manufacturer was not made aware of the failure. The failure mileage was approximately 39,000. Parts distribution disconnect.
On three separate occasions the vehicle began violently shaking giving the impression the front wheels were coming off (aka the death wobble). On all three occasions the shaking started while driving straight on paved road at 45-60mph. The first two incidents occurred within a week’s time. The Jeep services testing reported no issues. At that time they performed a realignment and sent me on my way. The most recent occurrence happened on Jan. 18, 2025. On this occasion the same Jeep services testing reported a possible problem with the tie rods. This vehicle was purchased in Jan 2021 and currently has about 25,500 miles. It has not been driven off road and has not been modified. Considering Jeep’s well documented issues of this nature, it does not seem that they have addressed the problems.
While cruising control is engaged, turning the steering wheel 5-10 degrees to the right will result in disruption of the cruise control and displaying a message "cruise control cancelled." This results in an abrupt deceleration during a turn that is unexpected and can create a safety hazard. Additionally, the illumination of steering wheel switches flickers with 5 degrees of right turn. This appears to be consistent with the findings of recall 15B, but my VIN is not included in the recall.
When I was driving I smelled something electrical burning and my eyes starting burning on my way in to work. On my way home, the same thing happened however I noticed smoke coming from my steering wheel. I shut my heated steering wheel off. I took it to the dealership the following day and they told me my wiring melted in the steering wheel and also stated they are surprised it did not catch on fire. They said i need to replace the entire steering wheel. I have 37,000 miles on my vehicle. Ironically 1000 miles past the warranty. They have no explanation for why this happened however I was told this is a common thing, as many others have had this happen.
Our vehicle experiences loss of motive power as well as a complete disconnect from the battery. All diagnostics have shown that physical battery connections are good. We have been left on the side of the road with the inability to drive the vehicle above 20 mph. It is extremely dangerous when moving through an intersection or driving on the highway. We get a sudden warning lamp of a battery, charging cable, and turtle. They appeared 4 days after the purchase of the vehicle.
While traveling at highway speed crossed a road expansion joint and the vehicle began to shake. On this particular trip of approximately 250 miles, It only occurred at these higher speeds. Slowing down eliminated the "Death Wobble." A TSB has been issued that possibly addresses this issue. A review of the internet indicates that this problem has been persist and prevalent for this car model for over a decade, and is a safety issue. This should trigger a recall to address this problem.
My 2021 jeep wrangler unlimited started shaking uncontrollably at highway speeds, and whenever I hit a bump in the road. I took it to a dealership which shows no active recalls. The dealership ran a diagnostic a d claims it is a faulty steering wheel damper. As this is an ongoing issue from previous jeep years, I was hoping you could investigate.
01/21/25 While driving on Interstate 64 at posted 70 mph suddenly experienced a complete shuddering of the vehicle. I was able to maintain forward direction with speed. Control on by “gripping” tightly with both hands and then braking quickly to shoulder and engaging 4 way flasher. I thought at first I must have hit something in the road or experienced a sudden tire blowout. But myself, spouse and brother-in-law exited the vehicle and could discern no apparent vehicle damage. No loose body trim / tires intact. I got down on the pavement and viewed the undercarriage and no loose parts were observed. Decided to drive it if possible. Vehicle started up fine and then accelerating to speed limit pulled up existing tire pressure and they were 36-37 psi. About 15 miles later now on I69 experienced the same sudden intense “shuddering “ of the vehicle. This time I braked quickly and let off the gas peddle and the wobble stopped. Immediately continued to Evansville Jeep dealer , reported the issue. They could not examine the vehicle immediately and though I expressed concern about driving the vehicle 50 miles back home I was told no loaner car available. I did make an appointment for 01/23/25 the earliest opening. The person handling the issue evidently discussed the issue with a technician and came back and stated it was a common Jeep issue and may need a “damper “ or repair to a damper. When asked if my extended warranty would cover the repair he wasn’t sure though I have less than 60XXX miles and purchased May 2021 with 100,000 miles extended warranty. I told we have a major trip planned soon and have concerns.
Jeep Wrangler 2021 death wobble. This is the fourth time I’ve had a death wobble in two years out of nowhere. The vehicle will also of a sudden go into a shaking moving wobbling scenario, which feels completely unsafe to drive. I have brought this vehicle into Jeep four times in the past two years for this problem. I am requesting a buyback. They refuse to buy it back based on this very unsafe situation
The instrument panel is not working at all, it is totally black. I can not see speed, gas amount, any emergency lights, i can not tell if my lights are on bright or dim, if my turn signal is on or anything. I have already been stranded on the side of a busy highway at night because of this. I have to use my phone to see speed which leads to me being distracted from the road to see how fast i am driving. There has been a recall but for some reason does not include my VIN # even tho it is the same issue of the recall. I don't want to pay for a new instrument panel if that is not the issue. Evidently mopar knows what the issue is because it recalled 30000 vehicles for this issue.
SINCE THE PURCHASE OF THIS VEHICLE BRAND NEW, IT HAS BEEN BACK TO THE DEALER 14+ TIMES FOR THE BATTERY/HYBRID COMPONENTS. IT CAUSES "A FIRE HAZARD" AND I AM INSTRUCTED TO NOT PARK IT IN MY OWN GARAGE, NEAR OTHER VEHICLES AND IT'D BE BEST TO NOT DRIVE IT. THIS HAS HAPPENED MORE TIMES THAN NOT SINCE OWNING THIS VEHICLE AND THE PROBLEMS PERSIST. RIGHT NOW IT HAS ANOTHER BATTERY/HEATER ISSUE AND IT ISN'T FUNCTIONING PROPERLY, YET I AM TOLD TO DRIVE IT ANYWAY AS THE PARTS ARE ON BACK ORDER WITH NO DATE/FIX IN SIGHT AND THEY DO NOT WANT TO PROVIDE A LOANER INDEFINITELY. MEANTIME, I DO NOT FEEL SAFE, IT'S ALWAYS AT RISK OF CATCHING ON FIRE WHETHER PARKED OR IN DRIVE. MANY OF THESE SAME VEHICLES HAVE CAUGHT FIRE AND PEOPLE ARE BATTLING CHRYSLER/JEEP DAILY. WHEN IS THE SAFETY ENTITY GOING TO STEP UP AND FORCE A BUYBACK FOR THE SAFETY OF THE OWNERS/PASSENGERS? I HAVE A $70000 VEHICLE THAT DOES NOT FUNCTION PROPERLY AND IS UNSAFE TO BE ON THE ROADS OR PARKED ANYPLACE.
I have a 2021 Jeep Wrangler Sport that only has 24k miles on it (all oem stock components with zero modification) and I have been experiencing death wobble issues when traveling at highway speeds and driving over seam transitions where the road meets bridge crossings. The vehicle shakes uncontrolably and it's absolutely terrifying. The only way to get it to stop is to remove my foot from the gas pedal, apply the brakes and come to a near stop. I took it to the dealership and all suspension parts are in good condition with no wear and bolts are tightened to oem torques. The dealership is recommending a steering stabilizer be installed, which is going to cost me $400 with no guarantee it will fix the issue. Many Jeep forums state the steering stabilzer is a band aid fix that does not resolve this serious safety defect long term. We'll see what happens, but quite honestly I'm scared to even drive it anymore. If it continues to experience death wobble after this supposed fix, I'm getting rid of it and trading it in on a more reliable brand, but am concerned about the next person who ends up buying it. It's an obvious design flaw that has been going on with Jeeps for 2 decades and Jeep needs to go back to the drawing board and figure out a permanent long term fix. I have owned many vehicles in my life and I have never experienced this problem with other brands. It seems to be synonymous with the Jeep brand.
With less than 35,000 miles on a 2021 jeep wrangler, I have started to experience extreme shaking when going over a bump. Otherwise, known as the “Death Wobble”. The steering wheel shakes uncontrollably and could cause a serious accident while driving. I was told that the 2021 and newer models would not have this problem due to manufactures addressed the design flaw. Jeep has known about this issue for many years but has done nothing to make repairs or changes to the vehicle design. This is a huge safety concern because I could lose control of my vehicle while the steering shakes uncontrollably or cause an accident because the only way to stop the shaking is to quickly decrease speed. My vehicle was inspected by Gillman Jeep in Houston, Texas.
See attached document for complaint.
I was driving down the highway about 75 miles an hour I hit a bump and the front tires started shaking had to pull over before it would stop. About a week later it happened again at 65 mph.
I took my 2021 diesel Jeep in for a Y81 Emissions recall on 02.19.24. Since then, my vehicle has had its check engine light go on SIX TIMES with a P0133 alert which refers to an O2 sensor. I have taken it in to the dealership for a resolution six times. Currently, it is set to be diagnosed and repaired yet one more time on 01.22.25. Now we are in the middle of winter and I feel like the vehicle is about to die at intersections and roundabouts when I approach them. I tried to go through an arbitration with FCA USA LLC which produces the Jeep brand and it was denied for a repurchase of the vehicle because the arbitrator felt it was not a safety issue since I still drive the vehicle and they are technically not in violation of the warranty which I did not accept as a resolution. Due to my non-resolved safety concern, I am raising the issue in this forum so hopefully something can be done and others that potentially have the same issue can reach a resolution as well. My hypothesis of the cause of the issue is when the Y81 recall happened, it tuned down the emissions output that was originally higher necessary for the vehicle to run, because I didn't have check engine lights before. By this tune-down of emissions, the engine is not able to produce the correct output to run the vehicle and thus the random lack of power causing a safety issue, and is currently adversely affecting components that are causing the P0133 O2 sensor to alert.
Loss of power when the Jeep was in hybrid mode (Both electric and gasoline engine). This was due to Battery not able to regulate the internal temperature (confirmed by the dealer).
The engine and cluster showed and made noises indicating that the hybrid system was malfunctioning. The cluster indicated a speed limit at high speeds, but never did so. The electric drivetrain was disconnected and the handling and power were severely affected. It was dangerous because the distracting and concerning issues were during a rapid speed and in dangerous conditions with no clear remedy. The check engine, red turtle, and battery lights indicated the problem, but not beforehand. There were some warranty fixes around the battery including recall work.
I have been having random issues with my backup camera on my vehicle and noticed the recall only includes 2024 yrs. I have reported this to my dealership as early as right after purchase in Dec of 2021. I have had the vehicle for 3yrs and it the back up camera stops working randomly at minimum once a month and probably more often than that. My dealership every time I take in for service cant find any issues but now that there is a recall I would like to be included in it.
There is a air filter behind the dash glove box that continues to move (makes sound) as if its running after the vehicle is off. When you open doors you can hear the noise of the filter or component or something making a noise
The contact owns a 2021 Jeep Wrangler. The contact stated that while driving at an undisclosed speed, the vehicle inadvertently lost motive power. The check engine warning light was illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the high-voltage battery. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 24V720000 (Electrical System); the VIN was included, but parts were not yet available. The manufacturer was not notified of the failure. The VIN was not available. The failure mileage was 21,000.
Received regenerative braking must be serviced notice, followed by loss of motive control. Push accelerator, would not accelerate and actually rolled backwards, multiple notification lights came on, car started to move after 5 seconds, happened again. pulled over to turn on/off car, car would NOT turn on. tried several times and resolved to get it towed. After 5 min, tried one more time to start the car and it did turn on. Functioned normally. Drove to dealership and dealership diagnosis is nothing wrong, dealership now working with Chevrolet engineers.
My name is [XXX] . I am part of the the Jeep 4XE community. I have been heavily invested in the 4XE community from the very beginning. I have the first customer owned Wrangler 4XE, I run a YouTube channel with over 9,000 subscribers and a Facebook group with over 23,000 members. I have several concerns about the 4XE and the way Jeep is possibly mishandling safety issues. I would like to open a dialog with someone at the NHTSA to voice some of these concerns. There has been a lingering battery fire issue that Jeep has now addressed with two recalls. Stories of dealership mishandling are very common. We know if one Wrangler 4XE fire that has happened after the most recent 95B recall. There is also a high failure rate of a component that is called the Electric Coolant Heater. This item is needed for defrost functionality when the vehicle is in electric mode. Many of us in the 4XE community have come to believe that Jeep should offer highly extended or lifetime warranties on this part since it is safety related and has been so problematic. I would like to assemble a team of 4XE owners to consult with the NHTSA on the issues we are seeing. We do not believe Jeep is handling these issues in a manner that is putting the customer safety first and would like to see how we can work together to protect the owners. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
I took my jeep into the dealer for my 4xe 95b recall. They did not show me pass or fail my car went in on no battery 2 1/2 hrs later they said my car was done. I do not believe they completed the drive cycle test to show pass or fail my odometer reading was only a few miles more then when I dropped it off and no battery charge gas gage hadn't moved. There is no way they did a complete drive cycle. They didn't charge it to over 75% they did not drive it until it was a warm enough temp to run the test. I got nothing but a receipt stating recall software update was done and drive test done. Nothing about if it passed or failed. And under my jeep app they put miscellaneous vehicle inspections. The recall still shows on my car.
Recent recall 95B was performed December 15th, 2024 on my Jeep 4xe. The vehicle passed the road test involved with the safety recall to detect a defective high voltage battery. On December 26th, within 100 miles of the recall test being performed, the vehicle cruise control involuntarily shut off, check engine light illuminated and the vehicle lost power on the freeway. We were able to return home with the vehicle lurching while driving, having erratic acceleration from a stop and pushing through braking. The issues continued a few days later when delivering to the Jeep service center and the Jeep died in the service lane and had to be pushed the rest of the way to the service bay. The "fix'' that Stellantis has provided seems to simply later detect the battery issue that the recall test was designed to detect under their care during the test procedure. There are numerous other 4xe owners that I am aware of that are having the same post-test failures and motive power losses in traffic soon after their vehicle 'passed' the battery test. This 'solution' is causing a dangerous situation for the owners and the general motoring public. The Jeep has since been reevaluated and determined that the battery that the recall was intended to detect is indeed defective and is being replaced.
Ev battery. Oct 4. Code for replace ev battery. Shop wouldn’t replace ev battery because ANOTHER recall for ev came out Oct 6. Recall not available until Nov. appointment for Jan 6. Recall done. No codes for ev battery. Get 1 miles down the road. Won’t run in electric. Switched to hybrid 9 more miles it’s doesn’t use any ev battery. Get into town. No power to pull away from stop sign. I get home and park. Car doesn’t work any more. Won’t turn off. Not all the way. Try to move it. No power. This is going to kill somebody. No throttle at all.
Per the dealer, power distribution center design flawed causing it to fail. Vehicle failed while driving in traffic creating an unsafe condition.
Metal chunks found in engine oil, and as were not metal powder swirl, shavings, or specs, possibly from bottom engine crankshaft. At the crank pulley, with the belt off, I could feel nudge by hand from the middle, for an engine component with max specified endplay 0.012 inches, or fraction of a millimeter. An existing manufacturer recall, and not a safety recall, for this 2021 Jeep Wrangler 2.0L Turbo is inspection for loose bolts for water pump inlet. This vehicle will not be available for inspection requests, because it is still not, and waiting to be, diagnosed as the dealer could not necessarily hear an engine issue. I have heard it knock, like a rumbling V8 and turbo whined, and recently I decided to strain the old and knocking oil that I kept and discovered metal. There was something wrong all along. Top engine, with good gas mileage, has been fine. The safety concern to this vehicle is metal in oil to possibly enter top engine and create sudden or instant engine seizure while in operation. The safety of driver or others could be at risk. The safety concern to this vehicle is also the detioration of engine components since they appear under the sole discretion of this motorized vehicle. This means, no other factor known to the driver of this vehicle by which rate of engine detioration has occurred. An indicating observation to be made into this vehicle's safety is the endplay of the crankshaft. This vehicle is nearly 97,000 miles odometer. The endplay seems very excessive, causing me to speculate on original factory fitment and installation during assembly. What determinations into a non-safety recall of loose water pump bolts might emerge as consideration into engine interior deterioration, as rate of this deterioration appear under sole vehicle discretion and remain unknown to the driver. Insufficient cooling is known to cause buildup in any engine, this vehicle has burped coolant air. No warning lights in the dash was seen.
After taking my jeep 4xe in for the 95B recall I drove around 50 miles and the check engine light came on. Once home vehicle would not turn on or charge. Error on dash said “charging system error.” Next day the vehicle would turn on be experience extreme slowness after stopping with bursts of acceleration. The accceleration and breaking system were extremely jerky and I felt like I didn’t know how the car would respond when accelerating which was dangerous.
After performing the 95B recall, within 20-30 miles of driving the CEL came on. After powering off and back on the “service charging system” alert displayed on the dash. The vehicle seemed drivable however, and I proceeded to drive it to the dealership two days later which is about 4 miles away. In multiple instances when trying to accelerate from a stop the vehicle would not accelerate to more than 3-4 mph for multiple seconds leaving me stranded pulling out across traffic in the middle of an intersection waiting on the car to accelerate to a normal speed. Regardless of how much the accelerator was pressed the vehicle just rolled forward very, very slowly. Eventually, the vehicle lurched forward violently. Within this 3-4 mile drive this happened 3 times. The car remained jerky and unpredictable. I was fortunate to be driving at a low traffic time and made sure to allow extra space due to feeling the car acting slow after the CEL appeared. Had I treated it normally during normal commute hours, I would have been hit by oncoming traffic. I left the vehicle at the dealership and am waiting on response.
Seat belt pretensioner failed at less than 34,000 miles. Will not lock or retract
Jeep Death Wobble. Dealer is acting like this is an unknown issue.
On occasion, when I put my vehicle in reverse the backup camera displays a black image in violation of the requirements of FMVSS 1111. There are no obstruction on the camera. This is available for inspection if necessary. I have taken it to the manufacturer but due to the intermittent nature they are not able to reproduce the event. I was not able to use the required safety feature to back out of a parking space into a busy street. I have a video of this display not activating correctly.
While driving on an interstate at approximately 65 mph, i crossed a bridge. When i ran over the expansion joint the steering wheel started violently shaking in my hands. It continued until i slowed down to a near stop and then was fine. On the same trip, it did this several times. When I took the jeep to a local dealer, they told me the steering damper (original to the vehicle) was defective. I helps them replace it and so far have not experienced the problem. This is a serious issue that needs to be addressed. Nearly losing control of a vehicle at 65 mph or more, with traffic all around, is extremely dangerous, as is trying to come to a stop as quickly as possible when surrounded by other vehicles that are going just as fast. I found many reports of similar issues with previous models of jeeps online but obviously their solution did not adequately address the problem.
The vehicle’s check engine light come on earlier this year and the electric motor/battery was not functioning properly. It was serviced in September and I was told by the dealership that the software update would resolve the issue. It did not. The vehicle was serviced again on 12/13/24 and I was told that it passed the 95B recall test but that the check engine light came back on. The dealership said they ran more tests and now the electric cooling/heating unit needs to be replaced but they won’t have the part for approximately 2 weeks. The electric cooling/heating unit is for controlling climate within the vehicle and should not affect its propulsion. While driving the vehicle the day after I picked it up from the dealership, I was nearly involved in what would’ve been a serious accident. I was turning at an intersection, but the vehicle lost motor function and would not accelerate, leaving me sitting in the intersection with traffic oncoming. Fortunately, after several seconds, the vehicle began to move with not much time to spare. This problem recurred throughout my drive returning home. I have not and will not drive the vehicle again until I am able to return to the dealership for a third time.
I was driving on the turnpike on or about [XXX][. I drove over some ridges on [XXX]. My jeep starting violently shaking out of control it felt like the wheels were gonna pop off. I had to grip onto the steering wheel to try to keep the vehicle from hitting any other cars. It went on for about five minutes then it stopped, but I could feel a change in the way, the steering felt. There was no warning signs on my dashboard .It felt like I didn’t have complete control of the steering. After I got off of the turnpike, I was on [XXX] trying to get home safely after experiencing this terrifying experience . When i was on [XXX] I hit a red light and when the light turned green, I went to put my foot on the gas and it would not go so the person behind me almost hit. I had to put the jeep into park and I put it back into drive then proceeded to go and it was still driving like I didn’t have complete control of the steering so then om [XXX]. I set up an appointment with Sands Chrysler Jeep Dodge Ram. When I was on the phone With the advisor, she told me that was the death wobble that I was experiencing, but I need to have The Jeep diagnosed to verify that so I got a multi point inspection report Sent to me that said , Caution Steering Linkage (Damage/Leaks/Worn Components) Pending Recommendations Replace Steering Damper (Stabilizer) Associated Item General concern #1 customer states vehicle was shaking heavily on highway. The dealership is charging me when they know that Fiat Chrysler automobiles (FCA) , The former parent company of Jeep issued a recall for the 2018 to 2019 Jeep, Wrangler and Jeep gladiator models due to a steering wheel vibration issue known as the “ Death wobble”. FCA recalled over 190,000 vehicles to replace the front suspension steering damper also known as the stabilizer. and that’s Exactly what I needed to have replaced, steering damper Also known as stabilizer. Also called Jeep wave. They are trying to get me a discount INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
With only 10,000 miles on the Jeep wrangler vehicle, we are experiencing the death wobble. We contacted Jeep and they advised us this was not covered under our warranty any longer since past 3 years. We had the dealership request reconsideration on our behalf since this is a known issue and they agreed to pay for 60% of the repair, however They should be liable for all of it since this is an ongoing issue with their vehicles specifically the 2021 year. Please assist us with getting this actually recalled and get reimbursement.
VIN: [XXX] I own a 2021 Jeep Wrangler that has 35K miles on it, very well taken care of and never off road. When i hit a bump my jeep shakes really bad to where it feels as if will make me crash due to it becoming out of control. I'm reading online this is a common problem with this jeep as described as (Death Wobble) A certified mechanic looked at my jeep and found that I have loose tie rod ends and my drag link is loose? My question is with an almost new jeep with not many miles on it is there a recall out with this issue? Seems so many other jeep owners are empiercing the same problem? What can I do to correct this? This is a manufacture problem, not mine and I shouldnt have to endure the repair bills Thank you [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
I have had 2 separate incidents with this tow bar system. Both resulted in catastrophic failure of the equipment. In Oct. 2024 while traveling in Atlanta Ga. a retaining pin came out of the tow bar on one side and resulted in the tow vehicle becoming uncontrollable. I convinced myself this was operator error. Since then, I replaced the damaged tow bar with the equivalent tow bar from Etrailer. Again on Fri [XXX] the same thing happened again with a lost pin resulting in uncontrollable vehicle while travelling through Shreveport La. I firmly believe that this tow bar system has some design flaws that allows the retaining pins to dislodge while experiencing rough road conditions. This system is designed to flat tow a vehicle behind an RV. The RV in question is a 2024 Jayco Seneca rated to tow up to 10,000lbs. The vehicle being towed is a 2021 Jeep Wrangler with an estimated weight of 4,500lbs. The tow bar system mentioned above is rated up to 6,000lbs. I have contacted Etrailer and they have offered a refund. I think this system needs to be reevaluated for its safety designs. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The contact owns a 2021 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 24V720000 (Electrical System); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the vehicle was in Hawaii and was unable to be shipped back to the residence because with a recall that could result in a fire. The contact stated that the vehicle had overheated while driving, and the lights on the instrument panel flashed. There were no warning lights illuminated. The dealer was contacted. The manufacturer was made aware of the issue. The failure mileage was 28,000. Parts distribution disconnect.
The contact owns a 2021 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 24V720000 (ELECTRICAL SYSTEM); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
I was traveling at 55 mph on 4 lane highway and hit a bumo in the road. The vehicle began to shake to a point where it was nearly uncontrollable. I was able to get to the side of the road and stop. I then drove slowly and the shaking stopped. This was on a 2021 Jeep Wrangler. Further investigation indicated that this is a WIDE SPREAD problem with Jeep Wranglers. I have taken the vehicle to the local Jeep dealer who verified it the DEATH WOBBLE. It apparently is due to a malfunctioning steering damper. I have instructed the dealer to repair but they have indicated that there is no reimbursement for this problem despite its common occurrence on Jeep Wranglers
I have a 2021 Jeep Wrangler JL--VIN [XXX] . On Wednesday, [XXX], the vehicle suddenly and without prior warning overheated. I immediately parked the car. There were no obvious signs of leaks but we went and got some coolant and I put about 1/4 gallon of coolant in as it was low. I had the car towed to the dealership. The service advisor informed me that the issue was related to TSB 07-001-22 REV. B. They had to tighten the bolts connecting the inlet tube. As I searched on some Jeep Forums, I discovered that this issue was addressed with CSN ZD8, however, it's only applicable to certain VINs within 2021-2022. When I mentioned this to the advisor, she said my car wasn't affected by the recall. Clearly, this is a broader issue than just the VINs noted in the recall since this exact issue happened to my vehicle. I reached out to FCA and was assigned a case manager. After speaking with her, she informed me that she just talked with the dealership possibly providing cost assistance with the matter. I don't know why they're putting it back on the dealership when it's clearly a manufacturing defect. The dealership covered about 1/2 of the cost. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The contact owns a 2021 Jeep Wrangler. The contact received notification of NHTSA Campaign Numbers: 23V787000 (Electrical System), 24V111000 (Visibility) and 24V72000 (Electrical System); however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted and confirmed that the parts were not yet available. The manufacturer was made aware of the issue and informed the contact that a second notice would be mailed when the parts were available. The contact had not experienced a failure. VIN tool confirms parts not available.
I was traveling on the [XXX] on Sunday [XXX] and while started smelling brakes and I got off at the service area and pressed on the brake pedal and the vehicle wouldn’t stop. I had no brake pedal and just heard a clicking sound. There were people everywhere and I didn’t want anyone to get hurt so I had no choice but to drive the vehicle towards a yellow pole which did stop the vehicle but I have been told after the car was towed to a shop that there is an error code B22A9 and believe it was caused by some ecu failure of some sort. The vehicle is in really bad shape and airbags also didn’t deploy. I would like this to be investigated as I would not feel safe in this vehicle if it’s repaired and returned to service. It is a 2021 Jeep Wrangler 4xe and I am aware of issues being reported with the battery but nothing for this problem except for other mentions on the internet on owners having similar problems intermittently. The jeep will be towed to Pohanka Jeep in Salisbury Md. There wasn’t any warning lights. I give permission for the vehicle to be inspected at anytime. I feel this vehicle is a danger to the public safety being it was just serviced and inspected by a Jeep dealership 2 weeks prior and the brakes suddenly fall and now there’s a code with something to do with an ecu or electronics having to do with the brakes failing. Could have been killed in the accident or seriously hurt if I hadn’t exited off the road and used the pole to stop the vehicle. Thank you INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The contact owns a 2021 Jeep Wrangler. The contact stated that while driving at various speeds, the contact experienced failure known as the death wobble. The contact stated that the vehicle started shaking violently after driving over a bump in the roadway, causing the contact to lose control of the vehicle. The contact regained control of the vehicle once the vehicle had slowed down and the shaking ceased. The dealer was notified of the failure and the contact was informed that the model year vehicle was not covered under recall. The contact was then informed that the steering wheel stabilizer needed to be installed to prevent the failure. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to report the failure. The vehicle was repaired. The failure mileage was approximately 24,000.
NHTSA recall # 24V-720 the manufacturer has failed or is unable to remedy this safety recall for your vehicle in a timely manner,
The electric motor system does not engage on my Jeep Wrangler 4xe Plug In Hybrid. When you press the accelerator pedal after a stop (e.g. at an intersection or to make a left turn), the Jeep electrical motor does not engage. The Jeep may drift into the intersection or oncoming traffic without motive force. After a period of time, the gas engine will engage. I estimate the delay to be about 30 seconds. I often depress the accelerator multiple times before the gas engine engages. This is extremely dangerous as the vehicle drifts into an intersection, and could potentially be hit by oncoming traffic. The vehicle shows an engine light identified as a voltage inconsistency in the main battery. It appears the entire electrical motive system is shut down, but the computer is still calling on it to operate. When it does not operate, the gas engine will start, but there is a significant and extremely dangerous delay. I have called the dealership and Jeep to request guidance on how to address this issue, but neither has been able to provide any assistance. They tell me there is a pending recall but no solution available.
The contact owns a 2021 Jeep Wrangler. The contact was notified by his insurance that his vehicle was placed under NHTSA Campaign Number: 24V720000 (Electrical System); however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
I was driving on [XXX] in San Diego going 75 mph and I received a number of alerts and flashing and audible sounds. When I looked at the dash it had an alert that said performance unstable pull over place vehicle in park. I immediately lost power to the accelerator and the car started to slow so I pulled over on the shoulder. Luckily, I was in the right hand side lane in the carpool section, and there was a shoulder. If there had been no shoulder, I would’ve been stuck in traffic in the lane. The car would not restart and I had to have it towed from [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The contact owns a 2021 Jeep Wrangler. The contact stated that while turned off on several occasions the vehicle failed to charge above 95%. The vehicle was taken to a dealer where a software update was performed. The contact stated that 10 days later the vehicle was taken to a different dealer where it was discovered that the VIN was included in NHTSA Campaign Number: 24V720000 (Electrical System). Additionally, the contact stated that the A/C unit failed to operate as intended, the gear shifter was stiff, and the "Electric Charging port Failure" message was displayed. The manufacturer was not notified of the failure. The failure mileage was approximately 35,500.
vehicle is a 2021 Jeep Wrangler Rubicon The issue is Wrangler JL Corrosion Issue. I have noticed corrosion on hinges on the driver's door and drivers side hood. I see this as a possible safety concern if it continues to form corrosion.
Extreme vibration from front end at highway speeds. Commonly referred to as Jeep 'Death Wobble'. Occurred in 2022, steering damper replaced. Problem has reoccurred.
In the three years I have owned this vehicle I have had the steering damper replaced to correct uncontrollable vibrating of the steering wheel, commonly referred to as the “Death Wobble”. The issue occurs when driving at highway speeds and requires the driver to quickly slow down to stop the “wobble”. There is no warning light or detection, and the issue come on quickly. The dealer has identified the problem with the remedy being replacement of the steering damper. While this does initially fix the symptoms, it does not correct the problem, as I have had three dampers replaced in 24 months. This is obviously only a bandaid and not the correct fix for this dangerous problem. My opinion is that a recall is needed to allow for a proper repair.
Backup camera not working (intermittent). There are times when the backup camera just gives a black screen. This is a safety issue as we can't then see what person or thing may be behind us. This can cause great damage or injury to ourselves and others. The dealership looked at the issue twice, but could not get it to malfunction, and so had no idea how to repair it.
I had the most recent incident driving Westbound in the evening hours shortly before Sunset around October 10, 2024. It appears the sunlight from the setting sun triggered my adaptive cruise control and forward collision alert and triggered an alarm sound and activated emergency braking at the same time. I have had two previous incidents like this. One at the exact same location on my commute home at around the same time and maybe a week before. A third occurrence was on an Eastbound morning drive with the rising sun. All three incidents triggered emergency braking from a speed of ca. 65mph. I was able to react fast enough to deactivate the ACC by lightly pushing the brake pedal and could avoid serving or complete stopping of the vehicle. Luckily during all incidents I had no close traffic behind me, otherwise the incidents could have caused a rear end collision.
The backup lights are no where near bright enough to safely backup at night. There is no easy way to upgrade the bulbs. This is a well know issue in the Jeep community with Wranglers. There are aftermarket solutions but I shouldn't have to spend 100's of dollars to remedy a design defect.
The contact owns a 2021 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 24V720000 (Electrical System); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
On several occasions the vehicle experienced the 'death wobble' this is a known issue and was recalled on earlier models but the 2021 has not been recalled. The suspension shakes aggressively out of nowhere at highway speeds. This is extremely dangerous! The entire car shakes and rattles aggressively on the highway, it is so easy to lose control of the vehicle! I could not get it to stop and had to dangerously pull over on the side of the highway!
I purchased my Jeep March 14th 2024 I purchased my Jeep as a buy back that had already been fixed. I purchased an additional 6000 warranty to be double protected. I received a letter from FCA on 10.18.2024 stating the 95B recall letting me know my vehicle can catch on fire at anytime. They also have no fix for this issue. I want them to buy back my jeep due to this extremely dangerous recall and they refuse. I cannot begin to explain how unsafe I feel on a daily basis. This has given me extreme anxiety that I now have to take daily medication for. I think it’s criminal that they will not buy back my jeep! There has to be a class action lawsuit if not I’ll hire my own attorney. This is beyond criminal.
Jeep/Stellantis needs more oversight over their 4XE "Battery Separator" problems. November 22, 2023 (Recall B9A) - Battery Separator Fires September 28, 2024 (Recall 95A/B) - Battery Separator Fires Clearly Stellantis has known about this exact issue for around a year, and likely significantly longer in the lead-up to issuing the original B9A recall. How many cars need to catch fire? How many people should risk injury? How much loss-of use is acceptable for those not able to charge their EVs? Clearly Stellantis is simply struggling to find a way to reduce their liability, by narrowing down the affected vehicles. However after 12-18 months, enough is enough.
My 20214XE Hybrid from the day I bought it was often saying "electric not available" There was a potential fire recall last winter that took four months to remedy, during that time we were told not to charge it, park in our garage, park near our home/structures or park by other cars. I purchase a hybrid that I'm not able to use as a hybrid. Finally, got the repair in the spring. Literally, two months later, it starts doing all kinds of dangerous things. I would come to a stop or be in the middle of a turn and would have no power whatsoever, gas pedal to the floor and going nowhere and then would lunge forward. Took to the dealer, computer said CRITICAL hybrid battery overheating, the original repair clearly didn't work. Eventually, it was approved for hybrid battery being replaced. All was well until 2 weeks ago when it got "jeep death wobble", violently shaking back and forth at about 60mph. They did repair it but informed us that there is ANOTHER RISK FOR FIRE RECALL, do not charge it or park in garage, etc. etc. I have a vehicle that is a risk for BURNING MY HOUSE DOWN, this is multiple times and unacceptable. I also purchased a hybrid that I am not able to use as a hybrid.
Vehicle stops at low speed and will not move. When placed in park it will not shift back into drive. Hybrid charge lights flashing and several warning lights display on the dash. The dealer is waiting on parts that Jeep says are back ordered indefinitely. Dealership say keep driving it. Jeep is looking for the parts but have not addressed the significant safety risk of shutting down in the roadway and unable to move. I have to shut the vehicle down in the roadway and wait to restart the vehicle to clear the issue. It will not even allow me to pull the emergency transmission release when this condition occurs to move the vehicle out of the roadway.
My instrument cluster went blank while I was driving on several occasions and I felt very unsafe and had to pull over to safety. Once I shut the vehicle off and restarted it the cluster returned to normal condition but then it happened again. I took it to the Jeep service center and they told me there was no recall 30B on my vehicle. Now what should I do?
Driving on an Interstate Highway in Florida, hit a small "rut" in the roadway at Highway speeds and the front end started shaking "VIOLENTLY" to the point I though the vehicle was going to "Roll Over". I had to slow down, switch from the center lane of a three lane highway crossing over the outside lane then onto the shoulder of the Highway, get the speed down from 70 to 50 mph before the "Violent Shaking" stopped. When speaking with a service center for Jeep I was told this is a "KNOWN ISSUE" with the 2021 Jeep Wrangler but there is no recall for the vehicle year 2021 BUT there were for other vehicle years, which I find UNBELEIVABLE!!!! As a retired Police Officer I will tell you this is a VERY DANGEROUS SITUATION THAT NEEDS TO BE ADDRESSED IMMEDIATELY OR SOMEONE WILL GET KILLED IN A CRASH!!!
On 9/29/24 with the rear window removed and the top in a closed position while driving highway speeds, the driver side rear window of my vehicle, without warning, flew off and moments later the rear driver side support flew off. The side windows of the vehicle had previously never been removed. It was a shocking experience that left me quite shaken, yet out of control to mitigate. Fortunately, there were no vehicles immediately behind me taking the impact of flying car parts, however, had there been this could have been deadly. The dealership will not be able to fully access the vehicle until 10/16/24. Upon speaking to the service manager they will take a quick look at it today (9/30)
The contact owns a 2021 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 24V720000(ELECTRICAL SYSTEM); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
On October 17th. The vehicle exhibited serious electrical issues when I attempted to start it in my school parking lot. Upon pressing the start button, the car would not start, and all electrical items began malfunctioning. The lights inside and outside the vehicle were flashing, the windshield wipers activated on their own, the horn was beeping intermittently, and the car was emitting alarming noises. The situation escalated when the tow truck driver arrived. He was unable to start the vehicle. Instead, the engine produced a loud revving sound, as if it were about to blow up. This experience was not only frustrating but also alarming, considering the potential safety risks. The dealership said they will get to it as soon as they can, but are 7-10 days booked.
When driving on highway my car is losing control. This is non-stop every time I hit a bump in the road. The vehicle becomes uncontrollable.
The contact owns a 2021 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 24V720000(Electrical System); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
My instrument panel is not working, it went completely black, then it flashed on and off while driving, now it is completely black again. I can't see how fast i am going can't tell how much gas i have in the tank, and all the warning lights won't work, this caused me to run out of gas on the side of the highway and have to have someone being gas and put in the tank risking getting hit, not to mention it is just unsafe for the instrument panel to not work
I would like to express a concern with how Jeep is handing the issue with the hybrid batteries in the Wrangler 4XE. I'm connected with the 4XE across the US and Canada and I am seeing issues with how they are addressing the potential for fires in the batteries. In my case, my Jeep was initially part of the B9A recall but was removed from the list. I was on the 04B recall list and had that update performed. A few months later, my battery triggered the P0BBD code that indicated that I needed a new battery. We have seen this trend in the 4XE community where someone who wasn't on the B9A list ended up having a battery issue. Some of these instances include Jeeps that were on the 04B list but had yet to receive that update because Jeep communicated that it was a "defrost" recall without telling customers that they were receiving the same updates that were included in the B9A. So some people are putting off a very important recall because they believe it is just a defrost recall. After I had my battery replaced, the latest 95B recall was issued. My Jeep is on this recall list even though I just had a new battery installed. It would sure seem like the issue with the separators in the battery would have already been known when my new battery was installed. To me, that is an unsafe mishandling of the situation to put a known faulty battery in during a replacement. I do not feel that Jeep is handing these battery issues well and I believe they need some sort of accountability in place to make sure they are truly resolving the issue and not putting band aids on a major issue. We have tracked some data in the 4XE community and are aware that way more batteries were impacted than Jeep announced would be. As well, many batteries have had to be replaced after the recall. This tell me that either Jeep isn't being very forthcoming with the data or they just don't know the correct method for addressing this matter. We need something done before someone gets hurt or killed.
Vehicle was parked inside my garage charging and there was smoke coming out of the back seat where the Hybrid battery is situated.
The contact owns a 2021 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 24V720000 (ELECTRICAL SYSTEM); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Jeep Death Wobble. While driving at 65 mph on the freeway, I drove over a small bump in the road. My vehicle started to shake uncontrollably. The shaking would not stop until I slowed down to under 30 MPH. This is very unsafe to do while driving on a busy CA freeway. The first time this shaking happened my vehicle had about 26,000 miles. Within the next 1000 miles of driving, the wobble has happened approximately 10 more times, one of which the vehicle went off the road into a ditch. I contacted Jeep and they said they would not fix the problem because the 3-yr/36,000 mile warranty expired. I asked if they were ok with having unsafe vehicles on the road and they said "yes". The front suspension is the system that failed. My safety was at risk when the vehicle was shaiking and went off the road. The safety of other drivers was at risk when I had to slow down to under 30 MPH to get my vehicle to stop shaking. The vehicle was taken to a Jeep dealership for inspection/repair but they would not diagnose the problem without me pre-paying a $250 fee. The vehicle was taken to an independent service center and the problem was confirmed. The vehicle was not inspected byt he manufacturer, police, or insurance. There were no warning lights or symptoms before this problem first appeared.
Beginning September 30th I experienced the Death Wobble while driving on the highway. It cause violent shaking of my vehicle. It stopped when i slowed to about 50 MPH, each subsequent day after that it would start shaking when i reached a speed of over 60 MPH. It is currently with the dealer to be repaired. Issues include: steering shock has air, also there is an updated longer shoulder bolt that holds the dampner that should fix the steering wheel shake. They also discovered the shock absorbers leak shock oil. In addition, I have had to replace the auxiliary battery placed 2x since I have bought and it is already draining to low levels, which will prevent the electronic system to work less than 1 year after replacing the battery last. These all are defects to the design and should be recalled as they are safety issues.
I plugged in my charger to my Jeep 4xe and I heard a sizzling sound from the wall charger unit and outlet. I immediately disconnected the charger and cut the power to the unit from the breaker box. This was installed in 2021 by a professional electrician. I am grateful I was observant because this would have caused a fire. There was evidence of this starting in the outlet box (black residue). This was. a major near miss safety incident. Hired a professional electrician to repair the charger. The wall charging unit is Jeep branded: HCS-40P Hardwired Electric Vehicle Charging Station, Jeep Branded by Clipper Creek Part number: 0922-00-013 Today there is a note on the MOPAR website: No Longer Stellantis LEV Readiness Compliant Curious...should this unit have been recalled?
The contact owns a 2021 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 24V720000 (Electrical System); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
I saw in the news on 9/30/24 that my 2021 Jeep 4XE Wrangler was recalled due to a safety issue (Jeep could catch fire). No information was available that day indicating whether my Jeep was included in the recall. I called my local Jeep dealer and they had no information. I waited for more information to be released on 10/1/24 and saw nothing. I chose to park my Jeep outside and not charge because of what I had heard in the news. I called Mopar on 10/2/24 and was told that the VIN numbers had not been released for the recall but would be released on 10/3/24. I checked my VIN on that day and saw that my vehicle was included in the recall. I called my Jeep service center and was told that they don't have the parts for the recall and they may not be available for months. I asked if I needed to continue to park outside and not charge and was told they don't know anything about that. I called Mopar on 10/4/24 and was told that there is no remedy available and that I do need to park outside and not charge due to fire risk. What if I did not watch the news? What if I did not make these calls? This is safety concern if very alarming to me. I am now stuck with a Jeep that I can no longer charge (which is why I bought it) and I am concerned it could catch on fire and there is no timeline on the fix for this hazardous situation. This is the second recall for a fire hazard for this Jeep. How do I know this time it will be fixed? Thank you for your attention to this frustrating and dangerous situation.
I have experience multiple episodes of the "death wobble"that previous 2021 Jeep Wrangler have reported over the past year. The steering wheel starts to wobble at times going over 60mph or hitting a bump. It appears that that the auto maker does not have an answer given the reports I have reviewed by NHTSA.
While driving the vehicle shut off and displayed a warning to check battery charging system. I had to deploy emergency flashers and coast into a gas station parking lot. After parking and I was able to restart vehicle after a couple attempts and it ran normally. It has not happened since but very concerning as I was in a 50 mph area when vehicle shut off and was luckily able to safely find a pull off area. I stopped by the local dealer to report the issue but they saw no outstanding recalls or service bulletins so nothing was done.
The contact owns a 2021 Jeep Wrangler. The contact stated while driving at various speeds over 45 MPH, the vehicle was shaking and vibrating after driving over bumps on the roadway. The cause of the failure was not yet determined. The contact stated that the failure had occurred after the dealer installed the manufacturer's lift kit accessory to the vehicle. No additional information was available. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was 12,980.
The contact owns a 2021 Jeep Wrangler. The contact stated while driving 74 MPH, the vehicle vibrated violently, after which the steering wheel began to jerk from the contact’s hands, prompting the contact to pull over to the shoulder of the roadway. The vehicle returned to normal functionality, but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was taken to an independent mechanic, who was able to duplicate the failure. The contact was informed that the vehicle was experiencing a death wobble; however, the cause of the failure was not yet determined. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 31,000.
The contact owns a 2021 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 22V767000 (Fuel System, Gasoline, Engine); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
My 2021 Jeep Wrangler suffered a power steering massive leak and gear box is defective. I only had 19,000 miles on it and the steering is very very loose and has always been loose since I purchased it. I have an appointment with Kings Crysler Jeep, Mason Ohio on September 24, 2024. The Head Service Advisor noted I was out of the 3 year/36,000 mile warranty by 2.5 months. He has NEVER heard this happening but now I think I might tow the vehicle to the dealership. No warning lights alerted me.
When driving above 30 MPH and going over a bump the car shakes and wobbles Violently feeling like the tires and steering wheel will fall off. This has been referred to as the “death wobble.” The car has some warranty remaining and is going in for repair with an authorized Jeep dealer.
The contact leased a 2021 Jeep Wrangler. The contact stated that the instrument panel lights were flickering. The vehicle was taken to the dealer, where unknown software updates were performed; however, the failure persisted. The contact stated while driving 55 MPH, the vehicle stalled. The check engine warning light and the service warning light were illuminated. The contact was able to pull to the side of the road. The contact was able to restart the vehicle after approximately 30 minutes. The vehicle was taken to the dealer, where an unknown software update was performed; however, the failure recurred several times. The vehicle was taken back to the dealer, where the battery was replaced; however, the failure persisted. The vehicle was not repaired. The contact related the failure to NHTSA Action Number: RQ24012 (Electrical System, Engine). The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 7,000.
All codes began to display, errors delaying to charging port initially then gradually progressed. car would not turn on and would not move had to be towed to dealer ship.
Started my jeep this morning and the indicator light for my airbag came on saying it needed service.
Approaching red light and the vehicle came to a sudden stop. Message popped up on dashboard to place into park and start vehicle. Vehicle would not start and could not shift into neutral to move off of road. Message then appeared to plug car in to calibrate battery. Had car towed to my house, plugged car into charging station and message popped up to service charging system. Car will not start.
Attempted to pull onto highway and lost propulsion. Dash lights lit up. The vehicle was powered off and upon starting it back up it multiple times it displayed the “service charging system” error. I was ability to limp home with limited propulsion and had the vehicle towed to the dealer on 8/8/2024. Dealer was great to work with and stated that the vehicle needed a new HV battery. The processing time for the part was 10-14 days after approval from Stellantis engineering. 8/29 still no vehicle, but was told that the part would arrive this week. 33k miles 2021 Wrangler Sahara 4xE
The contact owns a 2021 Jeep Wrangler. The contact stated while driving at an undisclosed speed, the vehicle stalled. The contact stated that several warning lights were illuminated on the instrument panel. The vehicle was able to restart however, the failure recurred. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 60,986.
DEATH WOBBLE. Loose, or misaligned mechanical parts shake violently when driving on highway causing the “wobble” in the front end steering and suspension. Exactly the same way the 2018 and 2019 Jeep issue occurred, as noted by NTHSA in 2019.
Driving on the expressway and a rock from a vehicle in front of me hit the top right corner of the windshield causing small pieces of glass to scatter on the inside of the vehicle.
The contact owns a 2021 Jeep Wrangler. The contact stated that while driving approximately 30 MPH, the vehicle lost electrical power. The contact coasted to the side of the road. The contact stated that several attempts were needed to restart the vehicle before being able to continue driving the vehicle. The failure had occurred a second time. The contact stated that the check engine warning light was illuminated. The vehicle was taken to a certified mechanic to be diagnosed. The mechanic retrieved DTC code: POE787; and related the failure to NHTSA Campaign Number: 23V787000 (Electrical System). The vehicle was not repaired. The dealer was contacted and confirmed that the VIN was not included in NHTSA Campaign Number: 23V787000 (Electrical System). The vehicle was not repaired. The manufacturer had not been made aware of the failure. The failure mileage was 19,000.
The contact owns a 2021 Jeep Wrangler. The contact received notifications of NHTSA Campaign Numbers: 23V787000 (Electrical System) and 24V111000 (Visibility); however, the parts to do the recall repairs were unavailable. The local dealer was contacted, and it was confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issue. The contact had experienced the failure, causing the vehicle to lose motive power and stall. The vehicle was towed to the local dealer. The cause of the failure was yet not determined. The failure mileage was 26,000. Parts distribution disconnect.
I was leaving my home on July 25th. Suddenly when turning onto the freeway approach. The car battery light turned on. Then suddenly a Red Turtle came on dropping my speed instantly from 35 to 5 MPH. I was able to barely avoid an accident by throwing the steering wheel to the right moving out of traffic. Had this been about 1000 feet further along, things could have been dangerous. I had the car towed to the dealership.... where they informed me this is the hybrid battery.... an issue that I have had now 4 times with this vehicle and was supposed to be fixed. It has been in the shop for over 2 weeks.
Vehicle just turned off, lost power while driving. A "Check Charging System" message showed up on the dashboard. I was able to restart the vehicle with no further errors.
VESSEL CONTINUES TO SHOW OIL PRESSURE WARNING LIGHT WITH NO OBVIOUS CAUSE - OIL PRESSURE IS WITHIN RANGE AND OIL IS NOT LOW NOR LOW LIFE?
The contact owns a 2021 Jeep Wrangler. The contact stated while driving 80 MPH up an incline, the vehicle lost motive power, decelerated, and was unable to accelerate above 30 MPH. The vehicle returned to normal functionality, but the failure became a regular occurrence. The check engine warning light was illuminated. The vehicle was taken to the dealer, who kept the vehicle for four days but was unable to duplicate the failure. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 22V767000 (Fuel System, Gasoline, Engine). The VIN was included but the vehicle was not yet repaired. The manufacturer was not notified of the failure. The failure mileage was 33,000.
Right real axel seal went bad at 26000 miles.
Driving in electric mode around 40mph into a 55mph zone I could not accelerate and the jeep started to slow down. I put the hazards on and pulled over. Shut the jeep down and restarted. Putting hybrid mode and it seemed to work fine.
My vehicle caught fire while parked in my driveway and burned to the ground resulting in a totaled vehicle, damaged garage, and damaged concrete and driveway
The 2021 jeep wrangler wheels wobble at moderate speeds. the dealer informed me that jeeps up til 2020 had this problem and it was covered under a extended warranty. I just had to spend over $300 to get the steering damper replaced and I cannot get anyone at jeep to talk to me about this problem, even though it IS a known problem.
I was driving to work on 7-25-24 at approximately 65 mph and suddenly my jeep started to shake . It was so violent I just grabbed the wheel so tight , let off the gas and hoped I didn't crash. Cars were swerving around me. I called the dealer and told them the problem. I refused to drive the car and had it towed to the dealer. This is the second time this Death wobbled happened in the last two years. The dealer ended up changing the steering Damper both times. I feel just changing the same parts is not fixing this problem. Now I have a vehicle that I'm deathly afraid of driving. Apparently there is a known problem with this death wobble . I am writing this not just for my self but everyone else that is at risk and don't even know about this. I hope someone really looks into this problem . I am not sure what my rights are and want to get out of my lease . This car is not worth dying for. Thanks in Advance for you help
The contact owns a 2021 Jeep Wrangler. The contact stated while driving at an undisclosed speed and attempting to accelerate, the vehicle briefly hesitated and lost motive power. The vehicle returned to normal functionality, but the failure became a regular occurrence. The check engine warning light was illuminated. The vehicle was taken to the dealer, who diagnosed failures with the O2 sensor, knock sensor and diesel particulate system. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 70,000.
Unexpected unwarned complete loss of all motive power while driving on a 4 lane main road. The Jeep lost all power, no ICE power and no elec motor power. Dash message said put vehicle in park to restart - at the time i was going about 45mph in the left lane of a 4 lane. Vehicle coasting and decelerating as i was on flat terrain. Was luckily able to get safely to the shoulder. Vehicle restarted after putting it in park, then drove normally with nothing out of the ordinary, no more messages, no warning or check engine lights.
Hi the two major issues that need to reported. 1. The vehicle would just shut down while driving at highway speeds. It would have trouble restarting and you would have to cost to the shoulder. This issue was random, we took it to the dealership and they drove it for a week until it left them on the side of the road. They kept it for just over a month and a star case had to be opened. 2. 2nd issue, The vehicle would shutter when accelerating and would shutter when braking. Extremely dangerous when trying to drive it back to the dealership. It had something to do with the vehicle not knowing if it wanted to be in electric or gas. this also caused the ac to stop working and the blind spot system not to work . This time they had it for just over a month to change the main battery. Both case the vehicle was unsafe to be on the road and could have led to a major accident.
In Jan 2023 my Jeep experienced the “death wobble” where I hit a bump at speeds above 60mph and the steering started violently shaking. The jeep was less than 2 years old and had less than 20,000 miles; all stock, never lifted and not used for offroad. I took the Jeep to the Gilbert AZ Jeep dealership who determined it was the steering stabilizer and replaced it. This week, in July 2024 the death wobble returned on the freeway going full freeway speed and I struggled to maintain control of the vehicle. I contacted the Jeep dealership and they said I could pay $200 to diagnose and if it was the steering stabilizer again all they could do was put a new one on. If it was anything else they would not cover as the jeep was 5 months out of warranty - but has only 29,000 miles on it. His suggestion was to buy an aftermarket part. He said this part fails frequently. This is unacceptable! Why has this part not been recalled or remade?? This is going to result in a violent accident or death.
Hi, I am hereby, reporting that a clutch recall and software update was done on my 2021 wrangler jeep rubicon and the jeep would shut down when pressing the gas pedal and bogs down while driving. The jeep is still at the dealership since June 18 2024 and haven't heard anything from them so far and they won't give me a loaner vehicle. I don't have any other vehicle to drive. Any help in this matter would be greatly appreciated. Thank you.
This is the third time I have experienced The truck being too hot and overheating the fan not stopping and me losing power when I’m on a highway. I nearly was killed when my car would not move during traffic. This happened three times now and Jeep is giving me a hard time about towing it getting it fixed they replaced the water pump twice and said it was a recall however, the water pump keeps breaking and I lose power before this happens and the antilock brake system then it starts becoming sluggish and then the water pump breaks and I lose power. I am afraid to drive this vehicle. This is the third time it happened. I read other people pages and this has a similar problem on other peoples jeep of a 2021 as well.
Got a red turtle on the jeep..may cause loss of power..took it to dealership and said it was due to the recall back in 2022 and they never ran the correct update...the dealership ran the update ..this is now the 3rd recall and multiple issues I have had since buying the jeep!! Please help!!
The contact owns a 2021 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 23V116000 (Power Train) however, the part to do the recall repair was not yet available. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Our vehicle electrical components has been acting up since we bought it in 2021 (all lights flashing, stalling and not able to restart the vehicle). In 2023, the vehicle stalled in the middle of a 6 lanes busy highway and would not restart. Following this, recalls were performed (unknown if related to any issues). Again, our vehicle stalled and wouldn't start again even after all recalls were performed. Our dealer said it is unsafe to drive and will change the EV Battery but from reading online forums, this did not solve the major similar issues for other Jeep 4Xe owners. When issues occurred, all warning lights would turn on and the most recent issue, the engine light stayed on. The Jeep has been with the dealership for over a month. There was no accidents, luckily as other vehicles managed to avoid us luckily as this could haven been a tragic accident even fatal.
I was just driving home from the park with my family and my Wrangler wouldn't accelerate and the motor would stutter with a complete loss of power. It then gave me the error message on the dash of "e-save mode unavailable" and also "electric mode unavailable". I pulled over, turned it off for a few minutes, then turned it back on to drive home and it repeated the same loss of power and error messages as before. Luckily I was only a mile away from home and it let me drive very slow and limp home. I used my scan tool and found fault code P0A3F which I cannot find any info on google about this code relating to a wrangler 4xe beyond that the recall that I had fixed is still having issues: [XXX] . My VIN is [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
I was driving on the highway and loss of power warning appeared on the dashboard just before the entire vehicle shut off. I was able to safely cross 3 lanes of traffic and waiting for a tow truck. When the vehicle shut off there were not issues with the Jeep, very little warning and the vehicle eventually was able to start back up. The dealership was not able to diagnose the issue.
ON NOVEMBER 2022 I HAD THE FIRST LOST OF POWER ON MY JEEP WRANGLER 2021 4XE SAHARA, I WAS DRIVING ON THE FREEWAY ON THE CARPOOL LANE ABOUT 65 MILES PER HOUR AND THE CAR COMPLETELY SHUT DOWN LEAVING ME, MY MOM, MY AUNT AND MY SERVICE DOG IN THE MIDDLE OF THE [XXX] IN LOS ANGELES WHICH HIGH TRAFFIC FREEWAY WITH NO POWER TO KEEP MOVING I COULD HAVE GET KILLED AND MY FAMILY AS WELL. AFTER THAT THE JEEP HAS BEEN IN FOR REPAIRS FOR THE SAME ISSUE ANOTHER FOURTEEN (14) TIMES. CHRYSLER WONT ANSWER TO OUR REQUESTS. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Vehicle shut down while driving multiple times
My wrangler 4xe stalled during driving twice even after the 2022 software update was done. I was unable to regain any power to the vehicle and had to have it towed to a dodge dealership for repairs.
The contact owns a 2021 Jeep Wrangler. The contact stated that while his wife was driving approximately 65 MPH, the vehicle lost motive power. The contact stated that the “Shift to Park and Restart" message was displayed. The contact's wife was able to pull the vehicle to the side of the road and restarted. The vehicle was taken to a local dealer, but no failure was found. The manufacturer was not made aware of the failure. The failure mileage was approximately 36,000.
Vehicle was in the Jeep Dealer Garage 3 times within first 6 months of purchase. It would not start, it wouldn't turn over. Absolutely nothing. First time in they said my wife must have done something wrong because the next day it worked fine. Next time it happened to me, again I must have done something wrong because next day it was fine and they couldn't find a problem. Third time they found something (not sure what) but assured us problems were over. Next incident was January 2024, car now out of warranty and I was told it needed 2 new batteries at a cost of $800. Next incident is now, Vehicle wouldn't start and I had to get a jump to drop it off at dealer again. Next day they tested batteries and said they were good. Vehicle is still there 4 days later because they don't know.
My jeep quit while driving down [XXX] . I was the only one in the vehicle and was in the left lane. I pulled to the shoulder and shut down the vehicle. I could not get it to drive after I restarted. I unplugged the battery and waited a few minutes. When I reconnected the Jeep was back to running fine. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
While climbing a mountain pass between 2000' and 2500' MSL and passing some vehicles at approximately 70 mph, the vehicle suddenly lost power and multiple warning lights illuminated. These included: Service Electronic Throttle Control, Check Engine Light, Automatic Emergency Brake system failure, Adaptive Cruise Control system failure. After the initial power loss, the engine seemed to partially recover and could be driven below 60 mph until the vehicle was shut down and restarted. There were no signs or warnings of any impending failure. The coolant, engine oil, and transmission temperatures were well below the published limits. The danger was the power loss was sudden, unexpected, and at a critical time when passing large trucks and in the vicinity of heavy traffic with no emergency parking available. This reported event is the fourth time it has occurred. The vehicle has been taken to the dealer to repair it, and the dealers have attempted three times to fix it (all three times dealer fixed something different). All three times they reported the issue had been fixed, yet it has re-occurred after each time. It is currently scheduled for a fourth dealer visit.
- loss of power -lag in gas pedal response - struggles to go up hills - lunges forward at times - its a 2021 and starting to have corrosion issues
After charging my vehicle, I received a “Service Charging System” followed by a check engine light. I tried to shift gears from P (parking) to R (reverse) and it wouldn’t let me. When I finally got it to drive, my vehicle was only throwing hot air and it wouldn’t accelerate. I was going about 20 miles per hour and it loss all the speed. When I got to the light and tried to accelerate again, it moved for like 10 seconds and I wasn’t able to accelerate again leaving me stopped at the intersection for about 30 seconds. Once I was able to move again, my vehicle would stall.
I took my 2021 Jeep Wrangler to the dealership for the clutch recall, which has been completed. However, my Jeep is now stalling and they cannot seem to figure out what the problem is. They repeatedly tell me that it is a "software issue" but there is not resolution to this software issue. My vehicle cannot be safely driven. Each time the clutch is released and the gas is engaged, the vehicle stalls. There was an announcement sent to dealerships to suspend the completion of the recalls on 2021 Jeep Wranglers as there is an issue. Additional communication was expected on June 27, 2024. The service manager at the dealership called me yesterday to inform me that the Jeep engineers are aware of the problem but there is no fix and there is not anticipated timeline on the fix.
About a week ago the light for the rear axel locked activated while driving in 2H. It comes on and off while driving sporadically. I called the dealer and the earliest appointment they have is for Oct 2024 which I had no choice but to take the appointment. Yesterday 7 July 2024 I checked the sensor for the rear axel for damages and cleaning. Nothing seemed burnt or worn out except when I cleaned the connector coming out from the axel it had traces of fresh oil. Oil is coming out through the sensor.
Jeep issued a recall number 19A in 2022. It's been two years with the company providing no solution or fix. The vehicle is designed for off-road use. The recall states that the failure could cause a fire. I would not like to be off-road and cause a fire in the forest. I've called the company multiple times.
July 2024 – driving over 40 mph the Rubicon on a busy two-lane highway with my [XXX] and lost all acceleration. Interior warning lights started flashing with the warning, “Service Electric Throttle Control.” As this was up hill, there I nearly started going backwards and two vehicles swerved around me as I was able to pull over. As cars honked that drove by, I turned the vehicle off which was at this point, making a rattling/wobbling noise. I turned the vehicle back on and off at least three times, with hybrid vehicle working. As I was two miles from home, I was able to get back with the vehicle dropping acceleration (with no horsepower and no ability to go on gas mode) twice until I rolled back in basically neutral. We called USAA to have the vehicle immediately towed to Jeep Rairdon in Kirkland, WA. Jeep Rairdon said they would do an inspection three days later where they will assess if we can get a loaner. It’s sitting in their service lot with no info. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The contact owns a 2021 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 23V116000 (Power Train); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
The front and rear driver side shocks were both leaking oil discovered by the local Jeep dealership service department. This looks to be a common occurrence as others with same make, model, and year have also experienced this problem with the leaking shocks. This failure in the shocks did cause a vehicle wobble at higher speeds while on the highway. Both shocks were replaced.
Freeway speeds are around 65 MPH. The Jeep has a vibration that was confirmed not to be tire balance-related. When on uneven roads, the jeep can sometimes wobble so severely that it's hard to control. The dealer replaced a steering damper and could not offer any other remedies. The issues still exist.
The contact leased a 2021 Jeep Wrangler. The contact stated while his daughter was driving 65-70 MPH, the wheels locked-up. Several unknown warning lights were illuminated. The contact's daughter was able to pull over to the shoulder of the roadway. The vehicle was towed to the dealer, where it was diagnosed, and the dealer determined that the failure was related to NHTSA Campaign Number: 22V865000 (Engine). The dealer performed the recall repair, and the wheels unlocked. The contact stated that while his daughter was driving 55 MPH, the failure recurred. The vehicle was towed to the dealer, where an unknown repair was performed; however, the contact declined to take the vehicle back due to safety concerns. The manufacturer was notified of the failure. The failure mileage was approximately 18,000.
While driving my vehicle in four-wheel-drive low, with no lockers engaged I noticed that the rear wheels at different times were dragging, I could also hear and feel the ABS module actuating. During these events I would have diminished breaking capabilities and no ABS warning lights. it was doing it under 5 miles an hour at first and then higher speeds. I got a service ABS, service traction control, service stability control, four-wheel-drive unavailable, service four-wheel-drive system Messages all of a sudden, and i disengaged the four-wheel-drive lover back to 2 Wheel Drive. At this point the brake pedal was hard and would not move, my back left wheel was completely locked. I shut the vehicle down waited a few minutes and restarted it, all of the lights were still active but I was able to move the vehicle. I began traveling forward and the rear wheels alternated locking up. I started backing up to move to a safe position, the brake pedal became hard and I was unable to stop causing my vehicle to collide with a wall, speed was below 5 miles an hour but still caused damage to my left rear quarter panel and fiberglass top. After we assessed the damage, I put the vehicle in 2 Wheel Dr., disconnected the battery for 30 minutes, and was able to drive the vehicle to a parking lot in 2 Wheel Dr. After this point and not having phone service, use a satellite communicator to call a local off-road recovery nonprofit that I volunteer for, they were able to assist in bringing a trailer out to tow my vehicle home as it is unsafe to drive and my children were with me. Unloading the vehicle off the trailer all the lights were gone with the exception of a check engine light is now on. The vehicle is currently sitting in my driveway and will be requesting a tow to the local dealership for them to troubleshoot .
The contact owns a 2021 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 21V028000 (Power Train) however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated while driving at an undisclosed speed, he became aware of a failure with the clutch while attempting to shift gears. Additionally, there was a grinding sound coming from the clutch. There was no warning light illuminated. The vehicle was taken to the dealer, but the vehicle was not repaired. The failure mileage was approximately 69,000. Parts distribution disconnect.
The contact owns a 2021 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 22V767000 (Fuel System, Gasoline, Engine) however, the part to do the recall repair was not yet available. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Stellantis just issued recall for backup camera - believe my Wrangler is experiencing the same issue - sometime the screen is black and other time the lines are missing when backing up. This is an intermittent issue. Was sure that my car would have been part of the recall when I saw info on news but was surprised it was not.
The contact owns a 2021 Jeep Wrangler. The contact stated that after parking the vehicle, the odor of diesel fuel was present outside the vehicle, and fuel was leaking underneath the rear passenger’s side of the vehicle. The vehicle was towed to the local dealer who diagnosed that the fuel filter housing and fuel filter electrical plug were faulty and needed to be replaced. The vehicle was not repaired by the dealer. The contact later repaired the vehicle. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was 46,000. The VIN was not available.
Jeep has failed to repair the outstanding recalls--one of which says my Jeep can spontaneously combust on/off, charging/not charging, driving/not driving. Jeep offered to buy back my Jeep and now has put it into processing hell, essentially reneging its offer to buy back my Jeep, which I have in writing.
The vehicle was running and suddenly shut down due to a hybrid battery warning right in the middle of traffic, rendering the vehicle undriveable and leaving me in a dangerous position. Vehicle had to be towed to a dealership. Code P0B24 $07EF Hybrid Battery A Voltage Unstable.
The contact owns a 2021 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 23V116000 (Power Train) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2021 Jeep Wrangler. The contact stated while driving approximately 60–65 MPH, the engine overheated, and the vehicle went into LIMP Mode. The contact was able to coast off the roadway. The contact retrieved DTC code: P00OF (Turbo Charger and Boost Module). The check engine warning light was illuminated. The local dealer was contacted but the vehicle was not diagnosed or repaired. The contact stated that the failure was due to NHTSA Campaign Number: 22V767000 (Fuel System, Gasoline, Engine). The manufacturer was not contacted. The approximate failure mileage was 31,300.
Vehicle exploded while parked in the middle of night catching fire causing major damage to the vehicle and a total loss.
I am concerned for the safety of my family with the recall of my jeep Wrangler. There is no remedy, is it safe to drive?
When the vehicle had 6000 miles it was taken in twice for the death wobble and had parts replaced. It continues to experience the death wobble in cold temperatures to a point of severe inability to control. The dealer will not honor the warranty and factory wants to charge 200 dollars to diagnose for a third time. Even though they are totally aware of the issue.
The contact owns a 2021 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 23V116000 (Power Train) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Drivers sun visor broke off while driving on November 2023 on a 2021 Jeep. I was driving at a residential area going 30mph. Dealership fixed it and assessed it as a safety issue. I brushed off the incident and considered it as normal wear and tear. Then in April 2024 the passenger sun visor broke off. I was on the interstate driving 70mph. I seldom carry passengers and when I do it's mostly after sunset. In both cases, we simply flipped visor down and it broke off. The roads were smooth both times. I went online to search for recalls but instead found many forums experiencing the same issue and suggesting to buy a 3rd party sun visor repair kit.
The contract owns a 2021 Jeep Wrangler. The contact stated that the vehicle was included in NHTSA Campaign Number: 23V787000 (Electrical System), where the high voltage battery pack software and other updates were updated. The contact stated that after receiving the repair the vehicle started to run rough while driving at various speeds. The contact stated that the charging indicator was fluctuating, the RPM was fluctuating, and the check engine warning light was illuminated. The vehicle also ran rough while attempting to accelerate. The power would fail, and the vehicle would restart while driving at various speeds. The vehicle had been taken back to the dealer where it was diagnosed that the battery had failed. The dealer performed more software updates; however, the failure persisted. The dealer stated that the battery pack assembly needed to be replaced. The vehicle had not been repaired due to the dealer waiting for parts to be available. The manufacturer was made aware of the failure. The failure mileage was 34,000.
There has been an open recall 19A/NHTSA 23V-116 on my vehicle's CLUTCH since February of 2023. Last summer (2023) a dealer told me they didn't know when the part would be available. Last week another dealer told me the same thing and that he had seen some clutches on the JL Wrangler fail. This is a significant risk to me because I take this vehicle on off road trails with features require frequent and sometimes prolonged use of the clutch. The manufacturer, Stellantis/FCA, has exceeded a reasonable amount of time for the recall remedy What's incredible to me is that in July 2015 NHTSA issued a consent order because FCA was failing to address over 20 recalls in a reasonable amount of time, and here they are doing the same thing!
When I encounter a bump in the road or uneven pavement at highway speeds, the jeep begins to wobble violently (being shook like a bag of popcorn). I have to release the gas and slow down for it to stop. This has happened numerous times over the past 2 years. I didn't report it previously as I thought it was just a jeep thing and poor manufacturing. Now that I have become aware that it is prevalent in the Wrangler for years and most likely a part (suspension damper or bushings) issue, I am reporting it.
The contact owns a 2021 Jeep Wrangler. The contact stated while driving 60 MPH over a bumpy road surface, the vehicle experienced a death wobble. The contact stated that the front end of the vehicle was wobbling violently from side to side and pulling toward the opposite lane. The contact stated that the failure had been recurring while driving and exceeding 40 MPH on bumpy road surfaces. The vehicle was taken to the dealer, where it was determined that the steering shock absorber system needed to be upgraded to a double steering shock absorber system. The dealer informed the contact that the repair could not be covered under the warranty. The contact declined to pay for the repair. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that they were waiting for the dealer to submit a claim with the diagnostic report. The failure mileage was approximately 10,000.
NHTSA Recall # 23V-116 has been active since February 23, 2023 but the status is "Recall Incomplete, remedy not yet available". The recall has been active for almost 14 months with no solution. I do not consider this to be reasonable amount of time for a safety recall to be incomplete with no remedy.
The contact owns a 2021 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 23V116000 (Power Train) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Vehicle often had a burning clutch smell after driving on interstate. This has been ongoing for a couple years now. Jeep has not issued any guidance or fix for this issue. The vehicle is unable to be sold.
The contact owns a 2021 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 22V767000 (Fuel System, Gasoline, Engine) however, the part to do the recall repair was not yet available. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The clutch pressure plate was recalled in February 2023 and they still have not repaired. Seems unreasonable to have a recall for 13 months with no remedy
Jeep death wobble. Same problem as the 2018/2019 models. Over 45 mph and/or hit a bump and the Jeep wobbles uncontrollably and won’t stop until you slow to almost a stop. Incredibly dangerous for highway driving. There are no warning signs before it happens. This happened to me on a congested and fast moving highway.
Known Jeep “death wobble” Sudden violent shaking after hitting pothole or uneven surfaces
The contact owns a 2021 Jeep Wrangler Sport. The contact had experienced the failure causing the transmission to slip while shifting gears. The contact received notification of NHTSA Campaign Number: 23V116000(Power Train) however, the part to do the recall repair was unavailable. The local dealer was contacted and it was confirmed that the part was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was 22,000. The VIN tool confirms parts not available.
The contact owns a 2021 Jeep Wrangler. The contact stated that while driving at an undisclosed speed, the steering wheel began shaking violently, making it difficult to steer the vehicle. The vehicle was taken to a dealer where the air was bled from the dampener and the tires were rotated. Additionally, there was a crack in the ball joints, and it was diagnosed that the steering dampener needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 18,000.
The contact owns a 2021 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 23V116000 (Power Train) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Jeep will occasional shake violently at approximately 60 MPH. Had vehicle in to dealer in July 2023. Dealer said problem fixed. Most recent incident March 19th. Commonly referred to as Jeep “death wobble.” Vehicle in shop again.
Been waiting since early January for Freehold Jeep to repair the recall with the hybrid batter, risk of fire while ignition is on or off. They are not calling me back to get this fixed.
The contact owns a 2021 Jeep Wrangler. The contact was notified of NHTSA Campaign Number: 23V116000 (Power Train) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and the contact was initially informed that parts were available to service the recall. The contact attempted to schedule an appointment to have the recall serviced, the contact was later informed that the manufacturer had not authorized the release of the parts. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and informed the contact that parts would not be available until the middle of the year. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2021 Jeep Wrangler. The contact stated that while driving at approximately 70 MPH, the vehicle drove over a bump and experienced a death wobble. The contact then decelerated the vehicle to 45 MPH and was able to correct the failure. The vehicle was taken to the dealer, where it was diagnosed that the steering damper needed to be replaced. The manufacturer was made aware of the failure and referred the contact to the dealer. The failure mileage was approximately 38,000. The VIN was invalid.
Took my jeep Wrangler 4xe for the [XXX] recall fix to Cole Chrysler Dodge Jeep dealership in San Luis Obispo California. My vehicle was returned to me in less than 4 hours of drop off with a depleted electric battery. The recall fix was not done correctly per Stellantis instructions. I’ve opened up a formal case with Jeep cares but no contact has been made. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
jeep was unable to remedy this issue for 6 months, since November 2023. I called and they gave me the run around. They wanted to charge me fees to rent a car instead of driving mine and I paid $600/month as a premium to have a EV just to have to fill it up with gas because they didn't have any remedy for 6 months.
The contact owns a 2021 Jeep Wrangler. The contact stated that while driving approximately 65 MPH, the entire vehicle began to shake while driving over a bridge. The contact stated that no warning lights were illuminated prior to the failure. The contact stated that the vehicle was taken to the dealer however, the failure could not be duplicated. The failure continued and the vehicle was taken back to the dealer where it was diagnosed with a bent tie rod. The tie rod was replaced; however, the failure persisted. The vehicle was taken back a third time to the dealer and the contact was informed that the steering wheel damper needed to be replaced; however, the part was on backorder. The manufacturer was made aware of the failure, but no case was opened. The failure mileage was approximately 26,000.
After a period of 10 minutes in stop-and-go traffic, a shift warning light indicated on the warning panel. All the lights for the gear shift lever would light up individually. The vehicle turned off the stability control system and indicated a warning to proceed driving however the vehicle may not be able to shift into park. After about 3 miles of driving, it felt like the power steering stopped working and it was extremely difficult to control and turn the vehicle. It also felt like the vehicle would not shift properly. Once the vehicle was to the side of the road, it indicated that the vehicle was not in park despite moving the gear shift lever to park. The vehicle would not turn off of accessory mode. Had whatever happened to the power steering happened at any higher rate of speed, the vehicle would have been impossible to control in a turn or traffic. It took every bit of arm strength to coax the vehicle to the side of the road.
The contact owns a 2021 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 23V116000 (Power Train) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2021 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 23V116000 (Power Train) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. The VIN was not available.
High voltage battery safety recall is unavailable because parts are not available. I was told to call back in a few week. Recall states not to plug in or park in garage or near other vehicles. This poses a serious risk to myself and others and should be repaired immediately or the entire vehicle needs recalled and replaced. I am terrified to be near or even use my vehicle now. It is my only transportation. I am now forced to spend more financially to purchase gas and am unable to economically use the vehicle I purchased. I feel it need repaired immediately or replaced to prevent injury to myself or others.
See attached document for complaint
While driving vehicle on highway at 70mph, vehicle went completely out of control shaking violently and would not stop violently shaking until a complete stop on a highway. My wife thought she was going to die. Apparently this is known in the Jeep community as the "Death Wobble." There needs to be a recall immediately before someone dies. This is completely un expectable.
The engine would not shut off. Also, automatic transmission would not engage into drive.
The contact owns a 2021 Jeep Wrangler. The contact stated while driving 40 MPH a message flashed on the screen stating that the vehicle was shutting down, pull over, and shift into park. The contact stated the vehicle lost power but was able to coast off to the side of the road. The contact’s husband disconnected and reconnected the battery, restarted the vehicle, and the vehicle operated normally. The vehicle was taken to the dealer however, the failure could not be duplicated. The dealer stated that the failure might be related to a recall that was previously repaired; however, the failure persisted. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 32,000.
While driving down the road, whether local road at 45MPH or on the interstate at 70MPH, under certain conditions the front end starts to wobble out of control and I have to stop the vehicle to get the wobble to stop. This is a known problem and on all of the forums you can see discussions about this exact issue. There is a problem with defective steering dampers which may be undersized for the Jeep Wrangler. This has happened on multiple occasions to me. I went to the local dealership early January 2024 under warranty and they confirmed a defective steering damper. They said the part was scheduled to arrive Jan 30, 2024. Today is March 6 and the part is still on back order for at least 45 days as per the parts department. These vehicles need to be pulled off of the road or Jeep needs to be forced to get the parts ASAP. The local dealership said they have several Jeep Wraglers waiting on this part. This is a nationwide problem. Please help get this addressed. Jeep has identified the problem but the lack of parts is the issue. Putting heat on Jeep is what needs to be done. I have attached an article that discusses this issue named the Jeep Death Wobble.
The contact owns a 2021 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 23V787000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2021 Jeep Wrangler. The contact stated while driving at approximately 50 MPH, the vehicle lost electrical power and stalled. No warning light was illuminated. The contact was made aware of NHTSA Campaign Number: 23V787000 (Electrical System). The vehicle was taken to a local dealer where it was diagnosed that the software needed to be updated. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 62,000.
The contact owns a 2021 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: [XXX] (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that while charging the vehicle, the message "Service Charging System" was displayed, and the vehicle stopped charging. The vehicle was taken to the local dealer, where the cause of the failure could not be determined. The vehicle was taken to a second dealer, Glenn E. Thomas Dodge Chrysler Jeep (2100 E Spring St, Signal Hill, CA 90755), where the contact was informed that the failure was occurring due to a low voltage outlet; however, the contact stated that the failure had occurred while using other outlets at other locations. The vehicle was not repaired. The manufacturer was made aware of the failure and contacted both dealers to schedule a recall repair on the contact's behalf, but the dealers informed the manufacturer that they could not perform the recall repair even though the remedy part was available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 800. Parts distribution disconnect. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The contact owns a 2021 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 23V116000 (Power Train) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, a warning light illuminated indicating that the clutch was overheating. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 29,000. VIN tool confirms parts not available.
- What component or system failed or malfunctioned, and is it available for inspection upon request? High voltage battery may fail internally - How was your safety or the safety of others put at risk? An internally failed HV battery could lead to a vehicle fire with the ignition on or off. - Has the problem been reproduced or confirmed by a dealer or independent service center? MFG & NHTSA recall B9A/23V-787 22 Nov 2024 - Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No, There is no remedy from the mfg at this time of submission. Recommendations from the manufacturer is: 1. refrain from recharging the vehicle; 2. not to park inside of buildings or structures, or 3. near other vehicles until the vehicles has the final repair completed.--> It has been over 6 months since this issue has been known and there is not remedy. Not having access to the primary function of propulsion for such a long length of time is unacceptable and should prompt either a repair (which is not available, replacement vehicle; refund, or some other form of compensation. The mfg has already denied my claim for replacement/refund of the vehicle.
I discovered this safety recall Nov. 2023. The recall was opened 2/2023. I found an article in Car and Driver from 2/2021 that described this issue. Jeep leased me this vehicle even though the defect was already known. I am 3 years into a 4 year lease. Because of this inactivity is solving this recall (and a bad case of "Death Wobbles) I want to terminate this lease without penalty. I just want to get rid of this unsafe vehicle.
The contact owns a 2021 Jeep Wrangler. The contact stated while driving at an undisclosed speed, the vehicle began to vibrate and sway left to right, commonly referred to as a "death wobble". No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the steering linkage. The vehicle was repaired. The manufacturer was notified of the failure but did not assist. The contact also received notification of NHTSA Campaign Number: 23V116000 (Power Train); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The failure mileage was 21,000. VIN tool confirms parts not available.
My jeep has 42,000 miles on it and the entire steering assembly has to be replaced. This is directly related to poor quality parts including Ball Joints that failed early resulting in excess vibration in the steering system and ultimately complete wearing out of all component. total cost of repair (excluding tires) is in excess of $3,500.
It has been about 4 months now, and Stalantis/Jeep still is unable to fix the issue. This means that for 4 months, I'm unable to use the vehicle for its intended purpose.
The contact owns a 2021 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 23V787000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2021 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 23V787000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted and confirmed that parts were not yet available for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
My son was driving our 2021 Jeep Wrangler in the town of state college and the power steering pump stopped working - the vehicle has less than 25k miles. He was able to to move the car out of traffic and avoid an accident. He is very lucky as if this would have happened on the 300 miles of highway between our home and state college at 65mph this could have ended in tragedy After waiting three weeks for the first available appt at the dealer - the dealer said the power steering pump is defective. no warning lights, no symptoms of a problem.
I have been waiting for a recall to be fixed and Jeep has no known date of delivery for the recall part BUT Jeep has new ones on the lot for sale. My entire vehicle is acting up, one day my reverse sensors malfunction then they don't, my defrost is not working, I can't remote start at all and I live in Buffalo so I need a warm vehicle, the Jeep 4xe will jump forward when coming to a stop, the heater isn't responding when I turn up dial, the death wobble has happened. And my dealer is worthless - no communication so I have to resort to this writing. I bought the 4xe Jan 4, 2021 (brand new) because the "electric" miles get me back and forth to work just fine and less money for gas. The Jeep itself was $63K, and I bought extended warranty. Fast forward to today. I have gone over 2 months w/o electric b/c no parts avail.
NHTSA Safety Issue ID: 23V787000 Open safety recall with NO FIX. Dealership will not give me a rental car. My car is at risk of starting on fire per the OPEN RECALL what has NO FIX. My family goes in this car and my son is secured in a child restraint seat. If it starts on fire I will not be able to save his life. I also cannot charge it and I bought the PHEV for fuel savings This recall has been open since November 2023 and it’s now 4 months later with NO FIX. My car has 20k miles still under the full factory bumper to bumper warranty and FCA is refusing to help me with a rental car and or car payments.
While driving our jeep there are many times on the highway that it starts to shake and wobble very bad. To the point where we have to slow down sometimes under 50mph before it stops doing it. It is very dangerous and the dealer keeps telling us when they test drive it it doesn't do it so there's nothing they can do. Stay away from these
I received a recall notice (B9A) for my 2021 Jeep Wrangler 4xe due to a risk of vehicle fire. The notice states that we should not recharge the vehicle and not park inside buildings nor near other vehicles. I spoke with FCA recall assistance today and they confirmed that there is no remedy available and, despite it being more than two months since sending the notice, no timeline for when a remedy will be rolled out. They have not offered a replacement or a refund as options.
Driving down a freeway at 65+ mph, I was changing gears from 4th gear into 5th gear. As I was changing gears the blew the clutch. I couldn't get it to any gear at all. I could barely stop and get over in traffic. The clutch was doing a few odd things in the preview couple days before it went bad. I was head to get gas then to the dealership when that issue happened. There was no warning lights at all. The jeep only had 3,600 miles on it. It was a 2021 jeep unlimited rubicon The safely of me and others was at risk. The jeep could have caught on fire or blew up. It was scary! The jeep is currently at a certified jeep dealer. Unable to get parts to fix it.
FROM JEEP - "An internally failed HV battery could lead to a vehicle fire with the ignition on or off. A vehicle fire can result in increased risk of occupant injury and/or injury to persons outside the vehicle, as well as property damage. Customers are advised to refrain from recharging these vehicles and not to park them inside of buildings or structures, or near other vehicles until the vehicle has the final repair completed." First: I live in Philadelphia and DO NOT have the ability to park away from structures, buildings or other vehicles. The jeep 4xe is capable of lighting on fire at ANY POINT and there is nothing I can do to reduce my risk. The recall has been made public since Nov 22,2023 and there is still no lead on a fix nearly 3 months later. Second: These are plug in hybrid vehicles that are of premium cost for the plug in/electric feature. Losing the ability to charge them greatly reduces the use and value of the vehicle. This is by far the worst recall I have ever seen and am dumbfounded that I now sit here nearly 100 days after the recall with no further instruction or lead on a solution. Jeep should be forced to compensate and provide a reasonable alternative until the solution is established.
My 2021 Wrangler began experiencing a violent shaking and reduction of steering control in July 2023. The violent shaking would begin if my vehicle hit a bump while traveling at 65 mph or more. To regain control, I would have to brake and reduce speed to under 65mph (which also is extremely dangerous to do on a freeway). Thunder Jeep in Bartow, FL replaced a broken steering component that temporarily fixed the issue. The issue has now returned in late January 2024. I do not feel safe driving this vehicle.
The contact owns a 2021 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 23V787000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Steering wheel violently shakes at speeds above 50 mph, essentially if hitting any sort of bump in the road. This is known as the Jeep "death wobble." We received a damper from Jeep that supposedly fixes the problem. That did not fix anything. Steering wheel still violently shakes at speeds above 50 mph. It can shake for short periods of time (5-10 seconds) or indefinitely. We have to completely stop the car, typically on the shoulder of a freeway/highway, in order to get the shaking to stop. My wife and I feel incredibly unsafe while driving this vehicle. The damper took 10 weeks to arrive so we had to just deal with it for that time period. We thought the nightmare would be over after the damper was installed, but that's not the case. We are now left with a very expensive vehicle that we do not feel safe driving.
Over 60mph, hit a small road imperfection and steering shakes violently with the full loss of steering control until vehicle speed is reduced to below 45mph
Air bags never deployed when I was struck by a vehicle going 55 mph.
Was informed of this recall back in November of 2023. It is approximately 3 months later, and the dealership has heard nothing from Stellantis about how to repair this recall. I also have heard nothing from Stellantis. In the mean time, I cannot fully use the vehicle in the manner it was made, which is why I made the purchase.
I have been experiencing the "death wobble" front end issues. It prevents me from highway driving. First experience almost caused an accident. Dealer said it requires a new steering damper but have been terrible with information on if and when part was shipped and when I can expect the issue to be resolved.
The contact owns a 2021 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 23V787000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
was driving on the freeway about 65mph-70mph when suddenly the Jeep started the shake tremendously. Luckily there was no traffic, and I was able to pull over and stop the car immediately. this is a big safety concern as it made it hard to control and traumatizing for the driver. cars should not do that. We are scheduling an appointment to ensure nothing is broken. No warnings were shown when the incident happened.
The contact owns a 2021 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 23V787000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2021 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 23V787000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
My 2021 Jeep Wrangler 4XE has been in for service four times. When the vehicle hits a bump at higher speeds ie the freeway, the steering wheel and entire car shake and rattle. The death wobble. I have to slow down or come to a complete stop. This is very dangerous on the freeway.
Safety Recall 89A - Given notification of potential vehicle fire risk and after nearly 2 months still no information is available on how or when this will be resolved.
1. Track bar and tie rod front suspension. 2. It causes high speed death wobble. Steering wheel and whole front end of 2021 Jeep wrangler shakes violently and unable to control jeep without slowing way down while on interstate. 3. No. I called the dealership and they said tuff luck, no warranty. I have 50K miles on Jeep wrangler. 4. No. 5. No. First appeared with 50k miles on Jeep and driving on interstate.
1.The vehicle shakes uncontrollably when hitting a bump on the highway at all times. Started with only every now and then. Currently I am unable to drive the vehicle on the highway due to safety concerns. If traveling 50 miles or more, steering wheel shakes and whole car shakes until I slow down. Vehicle is available to inspect and drive to confirm. 2.My safety and that of others is put at risk every time I hit a bump on the highway because I have to step on the brake in order to slow down enough in order to get it to stop. Several times I have had people behind me almost hit me, even when in the slow lane. 3.The vehicle was serviced by the Jeep dealership that I purchased it from I believe 3 times. Each time the problem was not correct even though they claimed they replaced a part. I had an independent mechanic (who we trust: this individual services the police car fleet for the department my husband works for). The repair lasted about a year. The shaking has gotten progressively worse over the last few months and now it always happens when any bump in the road is hit, or over a transition from the road onto an overpass, etc. 4.There are no warnings present.
Fire started about 15 minutes after parking the Jeep. Flames and smoke first appeared in engine compartment on passenger side where an electrical panel is located. Fire spread quickly and burnt out entire front of vehicle before the fire department was able to extinguish the flames. Vehicle is a total loss.
The contact owns a 2021 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 23V787000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2021 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 23V787000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Traveling in Florida on [XXX] going approximately 65 mph the rear side plastic window on our soft top wrangler blew out without any warning. Other vehicles destroyed it. I luckily was able to pull over in the median to retrieve the damaged window. It was a very dangerous situation. I looked up wrangler forums and saw that many owners had the same problem. After reading the forums and talking to the service department at the dealership they don’t have a fix for the problem. My wife and I are hesitant to take our vehicle on any road over 50 mph. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Recall for battery preventing use of the vehicle due to fire risk. Over 3 months of inability to use vehicle and sill no solution.
The contact owns a 2021 Jeep Wrangler. The contact stated that the vehicle was designed to drive 21 miles with a full charge; however, the full charge only produced 5 miles of driving. The contact received notification of NHTSA Campaign Number: 23V787000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 49,000. VIN tool confirms parts not available.
We purchased our 2021 Jeep Wrangler Rubicon 4XE/4WD Hybrid in December of 2021. Since our purchase, we've received multiple recall notices which were since resolved. The volume of these recalls has been concerning to us, especially for such an expensive vehicle for which we had an expectation of quality. However, the most recent recall for the High Voltage Battery B9A/NHTSA 23V-787 is a catastrophic problem because we live in an attached townhome community. This exposes us personally to both catastrophic danger AND liability. Secondarily, we paid a hefty premium purchase price for a hybrid vehicle, a function that is lost to us now. We also incurred the considerable expense of installing a charger in our garage, for use with our Jeep Rubicon. We can no longer use this charging station.
The contact owns a 2021 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 23V787000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2021 Jeep Wrangler. The contact stated that the message "Electric Mode Unavailable" was displayed. The vehicle was taken to the dealer, where an unknown repair was performed; however, the failure persisted. The contact received notification of NHTSA Campaign Number: 23V787000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The vehicle was not repaired. The failure mileage was approximately 9,000. VIN tool confirms parts not available.
The contact owns a 2021 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 23V787000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2021 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 23V787000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
The vehicle had a tendency to shut down while driving - the HV battery recall is a significant safety issue. It’s been 3 months since the recall and I’ve heard noting about the fix. The manufacturer instructed owners to not park newt other vehicles, in a garage, and not to charge the vehicle. That’s an unacceptable situation considering the long options for parking all Violate the manufacturers instructions,
Recall has no repair at this time. It is unsafe to drive a vehicle that the the High Voltage battery may fail internally. The letter received explains a vehicle fire can result in fire with the ignition or or off. This recall can cause injury to occupants, person outside the vehicle and property damage. It is recommended not to be charged or parked inside buildings or structures. Unsafe to have this vehicle. Please assist me in returning it to the manufacturer! I can be reached at [XXX] . This matter is urgent as it places myself and others at risk! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
1. Driving 70 mph on [XXX], the road was somewhat rough. I experienced severe wobbling (Chrysler calls this a shimmy) from the front end up to the steering wheel. I had to slow to about 35 mph so I could maintain control of the car. Jeep dealership said the car was manufactured with an older steering dampener. A new one is not available. 2. The display screen sometimes takes over many electrical functions. Heat and defrosting were not working during driving in a snow storm. Both of these deficiencies are safety issues and should be on a recall. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
My car has been recalled more times than actually driven when leased. The manufacturer offers no help or returns phone calls. The latest recall is extremely hazardous and dangerous. I am advised to not drive it, not charge it, and not park next to any structure. They do not have a remedy, and still want to continue charging me for the lease. I’ve complained numerous times about this car and have been ignored incessently.
The contact owned a 2021 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 23V787000 (Electrical System) however, the parts to repair were unavailable. The contact stated that the vehicle was charging for 2 hours in the driveway when it caught on fire. No one was injured during the fire and the vehicle was destroyed. The fire and police department was notified and the fire was extinguished. A fire department report was filed. The vehicle was towed to an unknown insurance garage. The manufacturer was notified of the failure and the vehicle was inspected by the insurance company and fire department who determined that the cause was a defect in the electrical system. The failure mileage was approximately 38,000.
The contact owns a 2021 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 23V787000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2021 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 23V116000 (Power Train) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2022 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 23V787000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2021 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 23V787000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at speeds of 50 MPH or more, the vehicle would experience the death wobble. The vehicle would also suddenly lose motive power. The contact would coast to the side of the road and attempt to restart the vehicle. The vehicle sometimes restarted in battery mode or hybrid mode. There were no warning lights illuminated. The vehicle was taken to the dealer where it was diagnosed that the front axle failed. The vehicle had been repaired. The vehicle was returned to the dealer however, there was no repair completed due to the recall remedy being unavailable. The manufacturer was made aware of the issue. The failure mileage was 5,000. VIN tool confirms parts not available.
The contact owns a 2021 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 23V787000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2021 Jeep Wrangler. The contact stated that while driving approximately 55 MPH on several occasions, the vehicle experienced the death wobble and was violently shaking. The vehicle was steered to the side of the road. The vehicle was taken to the dealer six times and diagnosed with steering dampener failure. The contact was informed that the steering dampener needed to be replaced. The vehicle was repaired but the failure persisted. The manufacturer was notified of the failure and a case was filed. The failure mileage was 8,800.
The contact owns a 2021 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 23V787000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact was informed about obtaining a loaner vehicle but declined a buyback of the vehicle. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2021 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 23V787000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
At about 44,000 miles driving over 60-65 , going over a bump, or going around a curve at.a slower speed the jeep would violently shake, where you almost lose control. I took to the shop they replaced tie rod ends, drag link, track bar and that didn’t solve the issue they now replaced the something with steering and it’s better but still shakes a little when changing lanes. It is honestly the scariest thing ever. Something isn’t right and should be looked into, I am Not the only one with this issue and soon as my lease is up I am getting rid of it. Keep in mind I live in MN and have done NO off-roading. Someone is going to crash of these issues do not get fixed
RECALL ON BATTERY, NO REMEDY, CAN'T CHARGE MY JEEP, CAN'T PARK IN THE GARAGE, MPG IS DOWN TO 18 (TYPICALLY STAYS AROUND 24-25 IN WINTER) DEALERSHIPS ARE NOT HELPFUL, JEEP IS NOT COMMUNICATING AS THEY SHOULD. RECALL B9A. I ALSO BELIEVE THERE IS AN ISSUE WITH THE EMISSIONS FROM THIS, MY CHECK ENGINE LIGHT HAS CAME ON TWICE SINCE I HAVE HAD THE JEEP (BOUGHT NEW IN 6/21) CAN'T CHARGE THE JEEP OR USE REMOTE START UNTIL RESET. DEALERSHIP SAID THERE WAS A READING STATING THERE WAS A LEAK IN THE GAS TANK, COULDN'T FIND THE LEAK SO RESET THE ENGINE LIGHT.
Experienced death wobble at 50 mph multiple times on an hour drive on paved highway. Jeep is stock, no lift, no big tires. Jeep has 32,000 miles
I spent extra money to get a Jeep Wrangler 4xe, and for over a month now it has been under recall 89a. I have to pay for gas and park far away from everyone and everything, as though that is even possible. If I don’t and my new, expensive vehicle catches fire I will somehow be liable if someone chooses to park next to me, or if my driveway isn’t long enough and the fire spreads. There is no fix or compensation in sight and I am angry that this has happened to the car that I used to love.
The contact owns a 2021 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 23V787000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that the battery wall charger had exploded and needed to be replaced. The failure mileage was 23,450. VIN tool confirms parts not available.
My jeep wrangler entire dashboard turned red flashing , lighting up that the coolant was way too high. This has happened twice and both times when contacting Jeep corporate it was the waterpump that went bad and now has been replaced twice. Jeep corporate thinks that it is fine to replace a water pump twice in less than a year and a half . Now I have the death wobble where on the interstate at speeds over 60 miles an hour my steering wheel shakes like crazy making it hard to operate my 2021 wrangler unless I get under 60 miles per hour which is a risk for everyone on the road. When telling corporate about these issues. They have full documentation and they say well it’s covered under warranty. Well warranty doesn’t last forever and I am scared for my safety and others. Look at the reviews on Jeep corporate- none are good and talk continuously on water pump issues and death wobble problems . Please help me
Owners are advised not to recharge their vehicles and to park outside and away from structures until they are repaired. There are a few reasons why this should be a NON-Driveable recall. 1. The recall involves risk of fire and injury to those in or near the car or property. 2. It is a significant hardship to have to continuously park a car outside of the garage due to extreme cold. Often times homes/apartment buildings simply do not have outdoor parking. 3. It is also extremely challenging to find a place to park the car away from others when driving about town. How does one do that in busy parking lots and parking structures? This would be difficult in any state but far more pronounced in states with cold climates where the vast majority of parking areas are busy and often covered or enclosed. 4.If something catastrophic happened to the Hybrid battery system where the Hybrid system didn't work, you would essentially be stranded. This seems counterintuitive with a separate gas powertrain and separate Hybrid powertrain. 0% is still about 15% general operating condition for the electric assist. There is always some type of regen working to maintain that SOC. That is unacceptable for a dealership to treat this as it is and not notified the customers when or what could be done.
The manufacturer has not developed a remedy for this important safety recall and I would like to request a repurchase of the vehicle.
At 48,600 miles when driving on bumpy road, the infamous death wobble occurs where the front end/steering wheel shakes uncontrollably for a few seconds until the vehicle slows down.
The contact owns a 2021 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 23V787000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Recall (B9A) has been out since November of 2023. The recall states "An internally failed HV battery could lead to a vehicle fire with the ignition on or off. A vehicle fire can result in increased risk of occupant injury and/or injury to persons outside the vehicle, as well as property damage." As of today, no 'remedy' is available. In the mean time, can't charge the car. Driving the car would seem to be 'unwise' as the risk seems to be with the 'ignition on or off'. Can't park the car in my garage. Can't drive it to work as my employer doesn't want the liability should an issue arise. Been waiting patiently for a remedy - so far nothing but static.
The contact owns a 2021 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 23V787000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2021 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 22V767000 (Fuel System, Gasoline, Engine). The contact received a letter from the manufacturer stating parts were available and to schedule an appointment. The local dealer was contacted and referred the contact to the manufacturer. The manufacturer was made aware of the issue and stated parts could not be ordered unless the vehicle was already at the dealer or if the vehicle had experienced the failure listed in the recall. The contact had not experienced a failure. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. Parts distribution disconnect.
The contact owns a 2021 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 23V787000 (Electrical System) however, the part to do the recall repair was not yet available. An unknown local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue The contact had not experienced a failure. VIN tool confirms parts not available.
Severe car shaking when hitting bump at freeway speed. Diagnosed as the “death wobble” continued to happen more frequently and severely
The contact owns a 2021 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 23V116000 (Power Train) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
I purchased this vehicle new and the second day I drove it when I hit an expansion joint on the highway the steering wheel started to shake back and forth and the car shook badly. I took it back to the dealer, they said that there was a recall for the problem(which I found out is not true) they worked on it and it was fine until recently. I noticed the problem again with the same conditions. I have just over 36,000 miles on the vehicle now. I took it to a Jeep dealer near me since I have moved. The service manager called it a Death Wobble, which seems to be correct. They told me there was no recall, but seems to be a familiar problem with the Jeeps. They installed a new steering damper, balanced and rotated the tires, and checked the front end alignment. I seldom drive the Jeep, but last month I was going to take a trip and while driving on the interstate at approx. 72mph I crossed an expansion joint and it started to wobble so bad that I crossed into the passing lane. It didn't stop until I slowed down to around 50mph. I immediately turned around and coming back it happened again when I was only going 65mph and it through me into the passing lane again. Had to slow down to about 45mph and pull off the road. I have only put about 130 miles on it since it was fixed. I'm waiting for an appointment for the dealer to get it in and check it out. I got underneath the Jeep and checked to make sure the new part didn't come loose or was leaking oil and it seems fine. I don't understand that if this is such a common knowledge problem with the Jeeps and has been for years from my understanding, why hasn't anything been done to address it?
- Auto stop / start "feature" failed at restarting the engine. - At an intersection, waiting to turn left and for a gap in oncoming traffic, the auto stop feature engaged. Upon an opportunity to proceed, the vehicle did not restart and left me stranded with traffic on coming. Luckily, the approaching vehicle was able to stop - else I would of been t-boned, hitting the passenger side with my wife in the seat. - The only warning was barely noticeable - just to "SHIFT TO PARK" - As a result, I will be purchasing an after market component to override this "feature" I will never be stranded or put in harms way for political reasons again.
I received a notification in March 2023 that there was a recall on my vehicle concerning a faulty clutch plate. The issue still hasn’t been addressed and I’m concerned about driving it due to the number of incidents that have occurred.
Death wobble. At highway speeds, triggered by varying degrees of uneven spots on the road. Severe steering and control instability. Sometimes the vehicle shaking is extremely violent. Must coast down to a varying speed, sometimes down to 65-45mph for the wobble to cease. Happened multiple times, pre- and post-warranty.
My Jeep has been sitting in a parking lot at Bald Hill Jeep in Warwick, RI since 12/14, because of two issues, a transmission issue, for which parts have been on back order, and for a a safety recall of the battery, for which there is no solution for repair. This is a safety hazard to myself, others and property in general. The battery may catch fire whether it’s on of off. I will not put safety of myself, others, or property, at risk. I want a full refund of the purchase price of my vehicle so that I can buy a vehicle that is safe to drive. Even if they fix the transmission issue, the vehicle is unsafe to drive. I have been without a vehicle due to both issues since 12/14/23. I expect Jeep to pay for a rental vehicle until I get my full refund of the purchase price of my vehicle. Also, I found out about the recall when I went to the dealership after my car engine light went on and my vehicle stalled twice. I only received an official notice of the recall AFTER, as if Jeep is trying to hide the unsafe recall. I scanned the QR code to request a refund, however, there are many technical issues with the form that will not allow me to proceed with the submission. Another issue is that I have tried to contact Jeep via FCA online email form, such also does not work. It appears they want to avoid being contacted. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Death wobble at higher rate of speed. Has happened multiple times
Received the FCA recall B9a/NHTSA 23V-787 which states that a defect exists, the High Voltage (HV) battery on the vehicle may fail internally. the root cause is still being investigated and there is no fix at this time. It then states to refrain from recharging these vehicles and not to park them inside of buildings or Structures or near other vehicles. I have followed up with FCA and Jeep Care and have not heard back from them. ITs been several weeks. This should be a lemon and bought back as it can not be used as intended.
The contact owns a 2021 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 23V787000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
While driving on the highway I have went over bridges or hit uneven pavement and my vehicle will go into a violent wobble with no control. It is a factory vehicle with no modifications. Happens more frequently in cold weather.
NHTSA Recall 22V-767. This recall was issued in October 2022, and the manufacturer has failed to complete the recall on our vehicle. I have called and asked to have this recall completed and have told that there are no parts available, however, numerous online reports from owner groups across the country have said that the parts that ARE available are being used to fix vehicles on the lots that are in stop-sale first, instead of fixing customer's Jeeps. The recall is old and the problem is serious; it can cause a lot of damage when that part fails, and could result in an accident. My wife drives this Jeep daily, and I fear for her safety. FCA doesn't appear to be taking any of it seriously. What is NHTSA doing about this? There are a lot of us with the affected vehicles that are in this position.
3 incidents of “death wobble,” first time between 4-5,000 miles and again in October and November of 2023. I’m waiting for another damper as the one they received is leaking. Also, discovered leaking shock absorber. Dangerous and terrifying as you fell like you’ll lose control of your vehicle! I’m going on being out of pocket for car rentals for 5 weeks, although reimbursed it’s still out of pocket initially. I’ve twice been told “it’s fixed!” and it’s happened again! Happens on any slight pavement change and at higher speeds 60-65 mph. The battery recall just came in and complicates my safety and confidence in this vehicle. Unacceptable that it can’t be near other vehicles, charged or stored in my garage!
Violent wobble in steering wheel when going speeds above 50. Has happened 6+ times over the last month. Feels very unsafe. Car under warranty. Dealer cannot identify issue.
The car and steering column start vibrating very aggressively and it is difficult to control the vehicle. It has happened 4-5 times since purchasing the vehicle in September. Sometimes it occurs after hitting a bump or pothole, but not always. Something is very wrong and it seems dangerous.
The wire harness at the front behind the passenger tire wheel has a faulty clip and fails and allows the harness to drop on the exhaust cause all kinds of safety issues. I was getting a service light stating service shifter and then I was on the highway and the power steering went out I had to pull over. I since have moved the harness away and tied it back and have had 0 issues.
Driving down freeway or any road with bumps set my jeep into an uncontrollable bouncing. Today was the worst one so far. Very scary on freeway almost lost control had to drop way down in speed just to get control again. Took jeep into dealer service department right away. Waiting for service to follow-up with me.
The contact owns a 2021 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 23V787000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
We wish to file a complaint for recall B9A (recall date November 22, 2023), also known as NHTSA Campaign Number: 23V787000: "High Voltage Battery May Fail and Cause Fire A vehicle fire while parked or driving can increase the risk of injury.". It has been 30 days since this recall and after multiple inquiries with Chrysler and associated dealerships, no remedy has been made available. No replacement or temporary replacement such as a loaner or rental car has been made available to customers. Owners are advised not to recharge their vehicles, and to park outside and away from structures, until they are repaired. This is untenable, we do not have off street parking, and cannot park it in our driveway or garage. We are paying for not being able to charge the vehicle and using gas instead. Chrysler needs to replace these vehicles now. We are in contact with our lemon lawyers. Thank you.
If I am driving at any rate of speed over 50mph-- and drive over almost any road imperfection-- literally not even a pothole but a change from one section of road to another-- the car/ steering wheel starts shaking violently-- I have to drop down to about 30-35mph for it to resolve-- sometimes I have to come to a complete stop and start up again. Currently in shop.
I have tried out to Jeep for asking if the open recall issue can be fix they do not have any solution how to fix the issue and no necessary parts are available with the dealer or even with Jeep itself.
The contact owns a 2021 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 23V787000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
At speeds about 35-45 MPH and again between 55-60 MPH vehicle steering will shake uncontrollably, with tire bounce. Requires sudden slowdowns in order to regain control. Dealership has replaced tie rods and steering stabilizer with no resolution. The shake has been present since purchasing from the dealership and has become progressively worse. Those driving behind report the appearance that "tires are going to come off".
Death Wobble on a 2021 My Mechanic is trying to fix it, and i was told that this is the first year of power assisted suspension (which he believes is causing the issues) The Death Wobble continues replaced tires and suspension parts and still has death wobble This is a KNOWN issue on Chrysler history, hence the settlement, but it didn't include my vehicle as it is a newer vehicle
My Jeep started shaking violently and was uncontrollable. I have to carefully decelerate and stop to resolve the issue. This seems to happen @ 45 mph & higher. This happens in traffic which is unsafe for myself & other drivers.
The contact owns a 2021 Jeep Wrangler. The contact stated that while driving at 55 MPH, the steering wheel became firm before the vehicle lost motive power and stalled. The vehicle was restarted after three attempts. The vehicle was taken to a dealer but was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 26,200.
The contact owns a 2021 Jeep Wrangler. The contact stated there was an electrical surge after plugging and unplugging the vehicle. The contact was unable to disengage the battery. There were no warning lights illuminated. The contact received notification of NHTSA Campaign Number: 23V787000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The approximate failure mileage was 29,400. VIN tool confirms parts not available.
The contact owns a 2021 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 23V787000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Several times last two weeks while driving the power steering failed. Vehicle became almost impossible to steer. At 55 mph serious. Also the vehicle would start stopping as if the passive speed control saw something ahead when nothing was in road
On 12/12 around 2pm PST, I brought in my Jeep Rubicon 4XE to the dealership to fix the fire risk but was denied service and a repair order. Sunnyvale Chrysler Dodge Jeep Ram The dealership was in Sunnyvale Ca. 94087 1176 W El Camino Real, Sunnyvale, CA 94087 I must be able to recharge my battery and use the hybrid functionally asap. I also have no where to park my Jeep but inside my garage as I live in a HOA housing development with limited parking. My family feels terrified and we would like to have the Jeep fixed ASAP or bought back.
The contact owns a 2021 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 23V787000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Death wobble on my 2021 jeep wrangler after getting over a certain speed and hitting a bump it shakes violently
The contact owns a 2021 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 23V787000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
FCA US LLC issues a Safety Recall - B9A/NHTSA 23V-787 - indicating that a high voltage battery defect could cause the vehicle to catch fire with the ignition on or off. The Safety Recall instructed owners and lessees not to operate the vehicle, charge it, park it inside or near structures, or park it near other vehicles. Essentially, FCA US LLC instructed owners and lessees to park their vehicles in a field. The cause of the issue is unknown and no remedy is available, nor is FCA US LLC able to provide an estimated delivery or timeline for a remedy. I contacted FCA Support for more information, as instructed by the Safety Recall notice. FCA US LLC Support indicated that I should continue to operate the vehicle and should schedule a service appointment with a dealership. This is in direct conflict with the "Important Safety Issue" identified by FCA US LLC in its notice, which "can result in increased risk of occupant injury and/or injury to persons outside of the vehicle, as well as property damage." In other words, FCA has instructed me to continue operating a vehicle it has deemed unsafe. Alternatively, the vehicle is rendered totally inoperable and no remedy has been offered. When contacting FCA US LLC, the representative I spoke with was unable to provide any information and ultimately hung up on me. This response is wholly unacceptable when FCA US LLC has deemed the vehicle unsafe.
The contact owns a 2021 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 23V787000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
I've confirmed with the my Jeep dealer and the NHTSA that there's a safety recall for the battery on my Wrangler 4xe possibly catching fire. There's currently no remedy. It's the third recall on this vehicle. I'm also wondering why Jeep or anyone has contacted me about this. I had to find out on the internet then make phone calls to confirm. Telling us to no park our cars next to building or other cars is unrealistic. Like where?? up in the mountains? We are in southern California. I'd like some answers very fast. [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The contact owns a 2021 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 23V787000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
I took this jeep to the dealer and they repaired it per my invoice. I am still receiving messages that the recall is still open from corporate jeep. The NHTSA also says the recall is still open. I called the dealer and they can’t help me or see no recall?
Death Wobble. When traveling over 45 mph and Jeep hits a bump or even mild uneven area in asphalt it can occur. It is unpredictable as it will not always happen. Vehicle has varying degrees of severity in shaking, threatening to become out of control and cause accident. It will force you to try and slow which is not easy and pull off highway until it stops. Dealership (in Manassas) sold this vehicle to us this past March and Dealership in Fredericksburg (Stafford CDJ) left us without a rental car until replacement part comes in. They have been horrible about responding and getting in touch to resolve this issue and did not give us a rental call even though our warranty covers it. It has become apparent it will put our lives at danger and others.
Vehicle at highway speeds shakes uncontrollably and makes you slow down to maintain control also causes you to vear into other lanes when trying regain control. It happens all the time at those speeds and have to park the vehicle and not drive. Jeep is having hard time finding parts. My vehicle is all factory stock and no modifications have been made to it. Very scary and very very dangerous to drive
My car started shaking out of control. I was on highway. Could not get over or stop for a bit. Could have been an accident. There was a car behind me and on the side of me. I have taken it to the Jeep Dealership. It has happened 3x without warning. Online this is called the "death wobble"
When driving around 65-70 mph and hit a slight bump, the vehicle shacks violently and you must slow down to about 50mph. There is no warning or any other indication the issue was about to happen. This was replicated several times over the next few days. This was a safety issue as the steering became difficult to control and slowing down to below 50 on a major highway increased risk for a rear end collision. The vehicle has been inspected by a dealer and will need new steering stabilizer. Unfortunately the parts are unavailable at this time and the jeep cannot be driven on highways until repairs are made.
The contact owns a 2021 Jeep Wrangler. The contact stated that the front passenger's side seat failed to lock into position and was sliding back and forth. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and a case was opened. The contact related the failure to Technical Service Bulletin: 23-021-22 (Front Seat Will Not Unfold and Lock into Position); however, the vehicle was not covered under the Technical Service Bulletin. The failure mileage was approximately 16,000.
My Jeep has the 3.0 ecodiesel engine and there are two batteries. One battery is huge and powers all the components on my vehicle. The second battery is tiny and considered an auxiliary battery. It is located in a place that I can not get too, and can not check to see if its good or bad. However, as soon as it has any issues it will keep the Jeep from starting up. If you are out in the country or in the middle of nowhere then you will be stranded. It does not matter if the larger battery is working perfectly, the auxiliary battery will disable the entire vehicle anyway. This is a huge safety issue for obvious reasons. According to Jeep forums over the internet, this is a very common issue on all Jeeps with two batteries. It would be nice to take the auxiliary battery out, but Jeep engineered the two batteries to disable the entire vehicle if the auxiliary battery dies. Poor engineering? Perhaps! I would suggest there be a recall and that Jeep be forced to take the auxiliary battery out and re-wire the electrical system to allow vehicles to start regardless of the auxiliary battery. Some customers might want to keep the auxiliary battery cause it plays a part with the auto-start system. I would like to remove the battery and the auto-start all together and still have a functioning vehicle. I don't want to be stranded out in the middle of nowhere where I have no cellphone service.
When driving and you hit a slight bump, the steering wheel and front end shakes violently. The only way to gain control of the vehicle is to slow down. This happens frequently if you are driving on a highway that has ridges or bumps.
I was driving about 68 mph on the highway in my 2021 Jeep Wrangler Unlimited and experienced what is commonly known as the "death wobble." My steering wheel shook with such force that my Jeep veered into the right lane next to me that was thankfully empty. I thought my front wheels were going to come right off of the axle, so I pulled over and removed my children from my car from fear of what else the Jeep was going to do next.
My Jeep has had an open recall for 6 months. No parts available. Was told parts are now available. Was scheduled for appointment on 11/17/23 at local dealer (Montgomery Jeep in Nicholasville, KY). They called and cancelled my appointment and said Stellantis requiring that we use the only recall kit we have in stock to update the unsold vehicle that we have on the lot. They will not allow us to order the parts for your Jeep until we update the one on the lot." Since the law says "you can deliver but not sell a new vehicle with an open recall" it is clear that Stellantis is putting units at a dealership ahead of units already in the hands of customers.
Car shudders and wobbles on freeway speeds when it hits seams or bumps in the road. Has steering stabilizer replaced in Feb 2023, which temporarily solved the problem. It has since started doing it again. The car has 20,000 miles on it.
When driving at highway speeds and hit a slight dip in the road, or a gap in the roadway, or a hole, the front end wobbles violently as well as the steering wheel. The only way to stop the wobbling and make the vehicle controllable again is to slow way down. This is dangerous on the highway and may cause an accident.
While driving on the Interstate at 65 mph I experienced a severe side-to-side shaking of the steering wheel. This included the entire front-end of the vehicle shimmying and visibly vibrating. If I didn't have a good grip on the steering wheel at the time, we would likely have crashed. This appears to be the "death wobble" described in numerous online forums and subject of a previous recall on 2018 and 2019 Jeep Wrangler models. Obviously, this problem still exists on 2021 models. The event seems to be precipitated by any small bump or change in pavement such as passing over a bridge on the Interstate. There was no prior warning of this event. Total vehicle mileage is 45000 and temperature was 45 degrees. There are no modifications to the vehicle and it remains completely stock. The wobble occurred repeatedly until I could get off the Interstate.
Death wobble at speeds over 60mph when hitting a bump or pothole
While driving on the Interstate at 70 mph I experienced a severe side-to-side shaking of the steering wheel. This included the entire front-end of the vehicle shimmying and visibly vibrating. If I didn't have a good grip on the steering wheel at the time, we would likely have crashed. This appears to be the "death wobble" described in numerous online forums and subject of a previous recall on 2018 and 2019 Jeep Wrangler models. Obviously, this problem still exists on 2021 models. The event seems to be precipitated by any small bump or change in pavement such as passing over a bridge on the Interstate. There was no prior warning of this event. Total vehicle mileage is 8,700 miles and temperature was 39 degrees. There are no modifications to the vehicle and it remains completely stock. The wobble occurred repeatedly until I could get off the Interstate.
The contact owns a 2021 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 23V116000 (Power Train) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2021 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 23V116000 (Power Train); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
When driving on the highway, the vehicle would shake uncontrollably when i hit a bump. Also know as the death wobble. I took my Jeep to the dealer for evaluation. The dealer recommended that the steering damper be replaced along with some additional parts. I have mechanical breakdown coverage with Geico and a service plan with Autonation. I also contacted Jeep Cares as the death wobble is a know problem with Jeeps. Jeep Cares would not assist with the repair because I had mechanical breakdown coverage with my auto insurance policy. My mechanical breakdown coverage thru Geico has a $250 deductible which I am responsible for with any repair. Jeep told me that steering damper was on backorder with an ETA of 30-45 days or longer. They then told me that I could pick up my car and drive it as long as I stayed under 50 miles. I told them this option would not work for me because I drive 30 miles to and from work each day. Jeep then told me that they would look for an OEM replacment. The OEM replacment was successful but I had to pay an additional $90 for the part as my mechanical breakdown coverage only covered the cost for the part from Jeep. At the end of the day I am out of $340 plus dollars for a known Jeep issue. Jeep needs to stand behind their problem regardless of mileage. This is a serious problem.
The manufacturer issued recall on 10/2022 and as of 11/2023 part to fix issue is still not available
The contact owns a 2021 Jeep Wrangler. The contact stated that while driving at various highway speeds, the steering wheel and front end of the vehicle would shake and vibrate after driving over a bump in the roadway. The vehicle was taken to the local dealer. No further information was available. The manufacturer was not yet contacted. The failure mileage was 19,000.
Death wobble occurs almost daily and multiple times a day when going over bump. Seems to happen when going over 40mph. Steering doesn’t stabilize until almost completely stopping. A few times, needed to pull over and stop vehicle to get the wobble to stop.
The contact owns a 2021 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 22V767000 (Fuel System, Gasoline, Engine) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
There has been a recall on my Jeep since February 2023 for the clutch plate and possible fire. The maker of this vechile has yet to be able to find a fix for this issue. My transmission is now making a clunking noise occasionally.
At 27,000 miles, bought brand new the “death wobble” started. I plan to take to dealership next week. I have no known if this issue but from research it’s a major issue in wranglers. This is a safety hazard. No one should be driving this vehicle with this issue. I bought brand new so I wouldn’t have to deal with issues such as this. I’ve never taken it off roading. Only highway.
My vehicle shook violently while in operation, no indicator or warning lights came on. I called the dealership for an appt and did some research on the issue. Service department found the steering dampner to be weak and replaced it. Jeep has 13,088 miles, out of warranty 5 days prior to service call. Incident happened 3 days after warranty expiration. Jeep has never been off-road. I have the dampner that was removed, no one has looked at it except the service department. The problem was confirmed by the dealer rep as calling it the "Death Wobble". My safety and others were put at risk by my having to divert my attention from the road to my jeep, turn on Emergency flashers and ease my jeep out of traffic. Then I had to slowly and cautiously ease back into traffic to get to the right side of the highway. This happened 2 more times before I was able to get home.
Death wobble started last week, took in for warranty service today and technician replicated issue. Conflicting info received that replacement part is backorder yet Mopar site says part is in stock and ready to ship. Dealership said to pick the vehicle up and wait for part to be received for repair.
The contact owns a 2021 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 22V767000 (Fuel System, Gasoline, Engine) however, the part to do the recall repair was not yet available. The local dealer was contacted and determined that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.
Part z96 high pressure fuel pump was recalled over a year ago with no parts or fix. I had been calling every 2-3 months to check and was informed the fix was not available. Over a month ago, the fuel pump failed and the car shut off while I was driving. Metal was sent through the entire fuel system. The whole fuel system needs replaced and the Jeep sits at the dealer with no parts available.
I purchased the jeep brand new. At 14,000 miles it started to death wobble. Wheel, and entire front of jeep was shaking violently after hitting the slightest bump or dip in road (nothing outside of normal highway bumps). To stop the shaking I have to pull over and stop. The dealership keeps doing bandaids with dampner,, other stuff but keeps saying that's all corporate says to do. It was brought in multiple times with the fix maybe lasting several months. I am past my 36,000 warranty so now I have to pay for something that wasn't fixed when it was on warranty multiple times. Sime times they said they couldn't make it happen. Ridiculous that I had to stop multiple times driving home 30 mins on the turnpike. I have to keep it under 55mph now on a car bought new and and a problem that started early on. Really angry, completely unfair.
The contact owns a 2021 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 22V767000 (Fuel System, Gasoline, Engine) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
See attached document from complainant
When driving above 50mph, when I drive over a road seam, the car shakes almost uncontrollably. I have to slow down to make the car stop shaking. I have brought the car to Jeep service THREE TIMES in a period of 12 months. Still having the same issue. It is very dangerous. I cannot rely on this car (only 3 years old) to drive on a highway. Very dangerous!!
Front end shakes violently at moderately high speeds.
The contact owns a 2021 Jeep Wrangler. The contact stated that while having a routine oil change, he was notified about the recall by the local dealer (South Oak Jeep Dodge Ram Chrysler, 4550 Lincoln Hwy., Matteson, IL 60443). The contact received notification of NHTSA Campaign Number: 22V767000 (Fuel System, Gasoline, Engine). However, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The manufacturer opened a case. The contact had not experienced a failure. Parts distribution disconnect.
I was casually driving home from work in a 35 MPH zone on a standard road. When my 2021 jeep wranglers 4xe (30,000 miles exactly) ABS, and electronic brake stabilizer warning lights came on. I touched the brake and they were non-responsive. I then continued to press the brakes all the way to the floor multiple times and there was no response. I was able to pull the emergency brake to bring the vehicle to an immediate halt in the middle of the road and have a tow truck come ASAP. Service the next day said all the warning lights are gone and that they do not see any history of the errors. This issue posed extreme risk for myself and my pregnant wife. The car is still at the service specialist as i requested additional diagnosis be performed.
While driving down highway at 65 mph the front end and steering wheel began shaking violently after driving over a bump. This happened multiple times and every time is initiated by a road bump. Unable to properly steer Jeep when this happens. Only way to stop vibrations/wobble is to reduce speed to almost a complete stop. As there were vehicles around me, this put me in a precarious position as I tried to slow down and get over to road shoulder to avoid a collision.
While driving down Highway at 70MPH hit bridge connector gap while in Slight Left turn and front end on my 2021 Jeep Wrangler Sport started to Shimmy wildly. Was controllable and as I slowed below 55 and it stopped. Happened several times during 70 mile trip and each time I was able to slow the vehicle and recover. Researched complaint on Internet and saw similar complaints of death wobble with Wranglers since 2008. Just wanted to confirm the issue still remains and has not been corrected. This could cause inexperienced drivers to panic and wreck or worse yet cause an real accident while they try to asses the situation. Since the problem has been around so long I'd ask why nothing has been done to correct the issue permanently. If its due to solid axel, then maybe that needs to be replaced. There is no reason to have such a huge safety issue remain open for such an extended period of time unchanged.
My 2021 4XE Wrangler Rubicon has already had the Loss of Motive Power Recall performed a year ago. Jeep stated that the recall software update would prevent this incident. It is not corrected!!! Yesterday, while traveling on I-70 near Virginia at about 70 mph (the speed limit), the Jeep displayed a Jeep Vehicle with the PHEV High Voltage Cables and Battery Pack Diagram drawn over the Jeep in Bright Red color. No codes happened at all when this appeared (no Check Engine Light, no service indicators, nothing). Some words quickly flashed on the dash display stating something like, "Loss of Performance" and the engine shutdown completely and the "D" next to shifter binked yellow continuously afterwards. The dash then stated to Shift Vehicle into Park to Restart (while still coasting at nearly 70 mph). I managed to coast it to the emergency lane, stop the Jeep, shift into park and restart. It then would not run even remotely normal, because it was in a safety mode of some sort. Again, with the engine running completely erratically, no coding at all. When I pressed the accelerator like normal, it would not respond at all (even putting it to the floor had no affect). I had to figure out how to get the accelerator to work so I could drive it back home. I had to gently press the pedal to get it to respond and then the Jeep would not go above about 2500 RPM. It would force itself to slow down if it reached any higher RPM. I went to the local Jeep Dealership ASAP today and was told nothing was recorded in the computer, software is up to date, and there is nothing wrong with my Jeep. This is a serious problem and has to be diagnosed and fixed!!!!
Please hold Jeep accountable for their lack of remedy for this clutch safety recall that they have done zero about.
My diesel Jeep Wrangler has had an open safety recall for 12 months (Z96/NHTSA 22V-767), related to the high pressure fuel pump. Jeep/Stellantis continually fails to address this issue and pushes the estimated timeline for repairs months down the road. Every time I call or bring my vehicle in for service, I am alerted to this open safety recall, then told there is no fix available. I have tried to trade my Jeep in several times over the last 9 months, but dealers have been unwilling to take a vehicle on trade with an open safety recall and no fix available.
Known Jeep Wrangler issue "Death Wobble". When hit a bump at 60-70 MPH, Jeep shakes violently. Reducing speed and the shake stops. Steering damper replaced on 5/31/23 and 8/31/23. Occurred again and now the Power Steering Gear Box is being replaced. Disappointing for this on a known problem on a 2 year old Jeep.
The contact owns a 2021 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 22V767000 (Fuel System, Gasoline, Engine) however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that the parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2021 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 23V116000 (Power Train); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
On 9/16 I went to leave for work for the day and my car would not start. The auto stop start system was illuminated with a warning. A neighbor jumstarted to car for me. I drove to my dealership where I was told both of my batteries had failed and I would need to replace them. I replaced both. Upon leaving the dealership my stop start was still showing a warning. I was told it would go off after driving for a few days. It did not. I returned to the dealership on 9/25 to see what was wrong. The code the vechicle was giving was low battery. I was told it was a software update and was sent on my way. This issue with my vechicle par of a RRT21-077 dated 6/24/21. I was never notified of this by Jeep. I was told when I brought this to their attention that because this probelem did not occur within 18 months of the bulletin my issue would not be covered. I am concerned that this issue will happen again and leave me stranded without power, as clearly it is an issue with this model.
The sensor witch detects if the front and rear differential lockers is engaged or not has quit working. Once I looked into it, the sensor was full of diff oil causing it to stop working. I then found out it has been such a big issue that Jeep has a National back order on the part to replace it. The parts were found to be leaking in almost all Jeeps tested. That component is a major part to the off-road capability. I found myself in the back of my local national forest and unable to get unstuck because I drove through mud that would have been no problem if my lockers work functioning properly. If it weren’t for me owning an emergency satellite transponder I honestly don’t know how myself and my twelve year old would have made it out. I live in the middle of grizzly bears. Spoke to Jeep and was told “they know it’s a major issue but won’t fix them until told to do so”
I’m reaching out due to a severe issue with my Wrangler 4xe Rubicon that has left me stranded twice in 2 weeks. The vehicle is shutting down, without warning, and is not able to re-start, so you can just imagine that the circumstances could be far more dire or outright life-threatening had this happened in a remote location or a dangerous high-traffic area. Both times the vehicle had to be towed to the dealership. Even more troubling is that the root cause of the malfunction (OBD CODE: P0BBD HYBRID BATTERY VOLTAGE VARIATION EXCEEDED LIMIT) has yet to be diagnosed, despite the vehicle being serviced for the better part of a week, only to suddenly refuse to start just 3 days after getting it back — again, leaving me stranded. Multiple attempts to reach Jeep executives over several days has yielded no response. All my safety recalls have been addressed so Jeep has told me this vehicle was safe to drive before these incidents. Additionally, the vehicle was in the shop for the better part of 2 weeks earlier this year with a battery heater malfunction. I work in emergency surgery and if I don't have a reliable vehicle to respond to emergencies, patients can literally die. That is not hyperbole, its reality.
The contact owns a 2021 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 22V767000 (Fuel System, Gasoline, Engine) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
There is now some slippage in 2nd and 3rd gear The recall was re-issued in March of 2023. There has been no remedy nor any other offer to allow for a customer instigated solution to this dangerous problem since then.
Driving on I-91 at 60-65 mph and steering wheel locked up making vehicle control impossible. I could have collided with multiple vehicles, was lucky enough that vehicle swerved off exit ramp and jumped a curb into a nearby gas station. Cautiously drove vehicle to nearby dealership and currently onsite under evaluation by Chrysler corporate. There was an intermittent warning light to service the " gear shifter" a few months before but dealer could not find code when vehicle examined so dismissed until happening again. This incident affected me emotionally and I'm now hesitant to drive this vehicle post repair on the highway.
Vehicle has known steering/suspension issue knows as the Jeep "death wobble". It has now been in the shop for this twice with no fix. The first attempt took place approximately June 17, 2023. The car is now back in the service center addressing the same issue and had to be towed to the dealership. Owner does not feel safe driving the vehicle. I am attaching service report from first visit.
While driving the "Service Shifter" warning appeared in the center cluster notification area repeatedly. There was reduced vehicle performance and a continuous chime alert from the vehicle. Turned the vehicle off, waited several minutes and then turned the vehicle back on and the "Service Shifter" warning appeared again with the continuous chime audio alert.
Check Engine Light and Excessive Engine Coolant Leak; Inspected by a manufacturer dealer and seller dealership; Initial dealer stated it wasn't drivable due to the amount of coolant leaking as part of the tubing was melted due to improperly being afixed and being to close to the exhaust; Yes. The same issue was reported 3 times before the issue I had in regards to the check engine light and a recall on the coolant leak was indicated to be fixed in March 2023 but continued to be an issue now; Warning light for the check engine appeared the same day I brought the vehicle in.
My car was called in for a recall. The dealership stated they don’t have the correct software to update the issue but said to come back when they do. They never fixed my vehicle and now it’s howling my recall was fixed. But my car is still having the electrical issue and it almost shut off on the freeway.
My rear locker is trying to lock while driving in 2H causing the light to flash constantly. Now due to that occurring the service locker is on this is a known issue and needs to become a recall as most Jeep Wranglers and Gladiators have this same issue
The Engine light came on 3 weeks ago and I took it to the auto shop to find out what is wrong. P1547 is the code that the auto mechanic told me was coming up on the scan. He said it could be the gas cap so I had that replaced, but the light came back on in 2 days. He said that this is the 2nd Jeep Wrangler he has seen with the same engine light and code and believes it has something to do with the fuel system. My Jeep is less than 3 years old and only has 22,556 miles on it. I have only driven it around town and on the highways. Have taken very good care of the vehicle and have replaced the oil as directed. This has to be a manufacturers error and something that is quite concerning if it has to do with the fuel system. Please advise on how to proceed. I will be reaching out to Jeep corporate office as well to let them know about this issue and to see which service center they would like me to take the vehicle to. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
I went to the dealership. They said since there were no lights or messages on dashboard they really couldn’t do anything. I insisted on them looking at it and they scheduled an appointment a week later. They said I have to leave the car with them for a week so they can look at it. They won’t give me a loaner to drive and they are short staffed so the car just sits on their lot for a week. This is completely unacceptable. There was no sense of urgency on something that could’ve turned into a tragic accident driving on the highway in Chicago. I took the car home. It was driving ok this week until today Saturday 8/27, my appointment is for Monday and car is completely dead and won’t start.
When I was driving normally the service shifter, service electronic stability control, auto park disabled error message displayed. Also the traction control light, parking brake light and the cargo light all turned on. Then lost power steering, at full speed. Tried to safely pull off the road. Coasted to a stop, where I then lost all power to the vehicle. Was unable to restart. Had it towed to Jeep dealership, for further inspection. The third time for the same issue. With no resolution or repairs. As they say, they can not reproduce the catastrophic failure. It has not been inspected by the manufacturer. It happened so suddenly I barely had time to pull over. If I was driving in the middle lane or on highways. I would have lost power steering, and stopped in the middle of the road. At higher rates of speed or other circumstances. It could have caused serious injuries, or even deaths. I am no longer comfortable driving this vehicle. For risk of personal injury or death, and being a danger to other drivers on the road.
The contact owns a 2021 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 23V116000 (Power Train) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was not made aware of the issue. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
March of 2023. Vehicle started hesitating and skipping. P0001 was logged. Dealership found terminals to connector to fuel pressure regulator were not crimped properly and loose. Repair was made. Aug 2023. Symptom have resurfaced this time logging code and shutting off while accelerating through an intersection. Logged code again P0001 Fuel Volume Regulator Control Circuit/Open.
The contact owns a 2021 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 23V116000 (Power Train) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated while driving at an undisclosed speed, the clutch and transmission failed to operate as needed. The vehicle was not diagnosed or repaired. The failure mileage was 30,500. VIN tool confirms parts not available.
As I review events in chronological order, I see that a possible disconnect might be caused by clumping the symptoms together and treating as the “death wobble,” when in fact I may be experiencing two separate issues, the first being a failed steering damper and the second being caused by possible bad ball joint[s]. I first started to experience an issue around 7,000 miles in where the Jeep would pull to the right. It was a strong pull because my steering wheel would be turned to the left at about 15-25 degrees to the left in order to keep straight. had them check the alignment. The invoice said the alignment was checked and it was “ok,” December 24 – Florida gets a cold front and we experienced temperatures in the low 20’s with the high temperature peaking at 32 or 33 degrees for a couple days. I drive my normal route on the highway and as I am approaching 65 mph, I go over a transition from asphalt to concrete bridge and the car starts to do the death wobble, where a strong vibration from the front end shook the car until I let off the gas and slowed down to about 40mph. my sister-in-law also experienced in her 2020 Jeep, the same day the freeze set in. Ive had steering gearbox changed and two stabilizers replaced already, JEEP TSB once stated: JL JT have unique torque values for ball joints as compared to prior JK models due to material (aluminum knuckles) and design changes. I guarantee its the crappy ball joints and they REFUSE to admit it. Jeep still claims they cant duplicate the issue or i need to replace tires (that are wearing unevenly bc of ball joint issues) befor they can continue diagnosis. 4 different dealerships. 4 different outcomes. even [XXX] from their corporate office stopped responding to me. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Serious steering wobble while driving on highway in Denver at approx. 65 mph yesterday plus same serious wobble at lower speed (~60 mph) while passing car on country road. Took nearly a mile to stop the wobble and speed reduction to around 35 mph to stop! Very dangerous situations in both cases.
The upper spring perch located at passenger rear is welded to the frame on one side and a crossmember on another. The two vertical welds failed with the remaining welds being at the top of the spring perch. The only indications of a problem were an occasional knocking sound when going over a bump and severe vibration coming from the rear of the vehicle. The noise was caused by the spring perch flexing and tapping the bottom of the body. I believe the welds broke early this year but the source of the noise wasn't found until July 2023. With prolonged use in this condition the spring perch can completely fail causing the spring and perch to fall out and make the driver lose control. The dealership submitted pictures and the manufacturer has agreed to replace the entire frame. There are a handful of other people that have reported the same problem (always on the passenger rear) but because of the design, I suspect as these vehicles age stress fractures in the weld will make this issue more prevalent.
I had the front wheels “wobble”. I had shocks replaced and a steering damper installed. The front end still bounces up and down, or wobbles, on every interstate overpass at interstate speeds.
Today doing approximately 65 to 70 miles per hour on highway 20 in Ft Worth just hit approximately 1 1/2 inch transition in pavement where they had added an extra layer of asphalt in the lane I was in the vehicle started wabbeling so bad I thought it was going to change lanes, approximately 10 miles later it did the same thing again felt like the front wheels were about to come off the vehicle. I have called Meador Jeep in Ft Worth and they recommended I park the Jeep and not drive it until they can get it in and check it on 8-25-23
Fuel Sensor is way off. Have ran out of gas less than 2 mins after dropping below a 38 mile range twice now. Drive 20 miles round trip everyday and go through a 60 mile range on my vehicle. I watch the range decrease by four or five miles while in idle.
Persistent death wobble vehicle is stock with no modifications. Driving at 65 on the highway a single small bump will cause violent shaking of the steering wheel and the front end. The shaking is aggressive enough to make you lose control of the vehicle and cause an accident. The vehicle has been for service multiple times for this issue. Every time the issue persist without resolve.
The contact owns a 2021 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 22V767000 (Fuel System, Gasoline, Engine) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
When coming to a stop and electric power is depleted, the vehicle will engage the gas engine and accelerate through a brake. I have to fight the vehicle to come to a complete stop because the engine is pulling me forward through the brake. Due to the unpredictability of the braking system, I must leave a greater stopping distance than required and have almost been in accidents. CAUSE UNKNOWN. I believe the powertrain, engine, and braking systems are involved. The vehicle has been inspected by the dealership shop several times for this problem, and one software update was offered to try to fix the issue, but the issue is ongoing. Yes, the vehicle is available for inspection upon request.
6 - 29 - 23 when engine was started several warning lamps lit up including service electric stability control . as i drove the vehicle the power steering was out and vehicle was hard to control . had vehicle towed to dealership service dept. vehicle in warranty . no repairs done to vehicle and as of 8 - 7 - 23 vehicle is still in the shop. safety of me and others at risk if vehicle continues in this condition without repair.
Issue 1--Open recall since 2/23/2023 with no remedy available (over 5 months) From manufacturer: In some circumstances, the clutch pressure plate may become overheated through friction, which may lead the pressure plate to rapidly fracture. When a pressure plate fractures, it may result in cracks or holes in the transmission case, allowing heated debris to be expelled from the transmission case. Safety Risk Heated debris expelled from the transmission bellhousing may come in contact with an ignition source in the vehicle or surrounding area, potentially leading to a fire. A fire can result in increased risk of occupant injury and injury to persons outside the vehicle. Issue 2--Technical Service Bulletin (TSB 31-002020) dated 10/27/2020 related to rust. This issue was reported to my dealer May 2023 and over 60 days later, the burden is on me to take to a body shop for an estimate to be covered under warranty. Said body shop has had claims open on same issue >120 days with no parts available and no date of parts available. Due to this cosmetic issue on the vehicle, I am unable to trade it in to a dealership for a new car without receiving a lower trade in value. I am now stuck driving a vehicle with cosmetic issues, as I do not want to lose thousands on trade in due to a cosmetic issue that is of no fault of my own.
Issue 1--Recall 19A/NHTSA 23V-116 n some circumstances, the clutch pressure plate may become overheated through friction, which may lead the pressure plate to rapidly fracture. When a pressure plate fractures, it may result in cracks or holes in the transmission case, allowing heated debris to be expelled from the transmission case. Safety Risk Heated debris expelled from the transmission bellhousing may come in contact with an ignition source in the vehicle or surrounding area, potentially leading to a fire. A fire can result in increased risk of occupant injury and injury to persons outside the vehicle. Issue 2--Technical Service Bulletin 31-002-20 issued 10/27/2020 Corrison, rust and chipping of pain which is not only a cosmetic issue but rust can spread and weakned metail in the vehicle making it susceptible to additional premature damage and wear. Reported to dealer in May 2023 with as of this date open service ticket and parts not availble to repair--cosmetic issue is preventing me from receiving full value as a trade in on another vehicle.
The contact owns a 2021 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 22V767000 (Fuel System, Gasoline, Engine) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Power steering unexpectedly stopped working while going 55 mph. I’m learning there are others that deal with this issue so I decided to file a complaint as I’m not expecting Jeep to fix the issue. After safely pulling over, I power cycled the Jeep and the power steering was restored. Has only happened once, but fully expecting it to happen again. Losing power steering at high speeds is one thing, but turning the Jeep at low speeds was extremely difficult and extremely unsafe.
The contact owns a 2021 Jeep Wrangler. The contact stated while reversing approximately 5 MPH down the driveway, the contact slowed and stopped to place the vehicle into drive and the vehicle stalled. The contact stated that the drive (D) light was flashing. The contact stated that she placed the vehicle in park (P), and several attempts were needed to restart the vehicle. The contact stated that the failure was intermittent but had occurred several times. On one occasion, the vehicle stalled while making a turn at an intersection. The contact stated that when the vehicle stalled, the vehicle was in “Electric Mode”. The contact had not taken the vehicle to a local dealer. The vehicle had not been diagnosed nor repaired. The contact stated that NHTSA Campaign Number: 22V865000 (Engine) repair was performed in 2022 and related the failure to the recall. The manufacturer had not been informed of the failure. The failure mileage was approximately 18,000.
The front defroster only blows out of the middle vents, no flow out of the left and right vents, causing issues with visibility in any instance where the window might fog up. I have an appointment with the service department at my local Jeep dealer on 8/02/23. As this is a known issue and there is still no recall to fix the issue I feel a complaint is warranted.
When cruise control is engaged at high speeds the Jeep has a serious and dangerous wobble Also, the fuel saver auto shut off and start no longer works. The dealership is claiming both issues are out of warranty and are my responsibility to fix. Finally the recall fix left me without my jeep for 6 1/2 weeks. That is not a timely repair. They were only willing to cover 5 days of a rental.
The contact owns a 2021 Jeep Wrangler. The contact stated while parking in the driveway, the contact depressed the brake pedal, and the pedal went the floorboard. The contact desperately depressed the brake pedal however, the vehicle failed to stop, causing the vehicle to strike the front porch of the residence, and side swiping the contact's other vehicle. The contact stated that the porch and the front bumper of the vehicle were damaged. There was no injury sustained. The vehicle was towed to the dealer, but the vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was 30,000. The VIN was not available.
driving 75 down interstate and the vehicle just lost all power yet everything was "on" like normal and no check engine light- nothing. Would not allow me to accelerate or go over 45mph. It is like it would not shift gears. I stopped twice and turned the vehicle off but it did the same thing. Took it to the dealer and on day 2 (6 days later from initial incident) of them driving it, it did same with them but would not allow them to travel over 30 mph. They state it is not showing any codes and they don't know what is wrong. This is very dangerous while on a busy highway and going 75 to all the sudden lose power to your vehicle with no control and it quickly deaccelerates to 45pmh! I almost got hit multiple times as most people were driving 80mph plus! My vehicle is only 2 years old and less than 30k miles. Something is clearly wrong but not showing any codes so noone knows!
The contact owns a 2021 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 23V116000 (Power Train) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Clutch and Clutch pressure plate caused substantial heat damage to vehicle. See attached letter from State of Vermont Office of the Attorney General
The contact owns a 2021 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 23V116000 (Power Train) however, the part to do the recall repair were not yet available. An undisclosed dealer was contacted and confirmed that parts were not yet available for the recall repair. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Earlier this year vehicle would sometimes do the following, not at start up but when driving; Wipers on by themselves & driver can't shut off, turn signals inop, Both sides blind spot warning continously on alerting driver every time a vehicle on either side is passed or passes vehicle, anywhere from three to five dash warning lights illuminated. Took to dealer in April 2023 & diagnosed a bad can bus connector. Replaced connector (approx $700). Seemed to be the fix until it started again June 2023. This time all the above issues started up again including loss of power steering. I was on I70 at highway speeds in rush hour traffic and it was very dangerous. Returned to dealer yesterday 6/29/23 Immediately following loss of power steering while vehicle was displaying faults & they read codes. They are booked for 2 weeks so I'm scheduled to drop it off 7/10/2023. Dealer has been fine to work with and willing to help. My chief complaint is I have found numerous others that this is happening to (internet Wrangler JL forum) & I feel like car mfg knows about this and is not doing anything about it.
Jeep clutch started slipping. Startig smelling a burning smell. Took it to the dealership. Service tech took it down the road to see for himself. While he was driving it he noticed debris on the road in the rearview and realized it was coming from the jeep. He pulled over and the hood was red hot. The jeep then caught on fire and burnt up! Total loss. The jeep only had 28000 miles on it and still under warranty.
The vehicle has been in repair 4 occasions for shaking and hard vibration over 55 MPH. They have replaced the steering damper and track bar, condition still exists.
CLUTCH PRESSURE PLATE DISINTERGRATED CAUSING VEHICLE TO CATCH FIRE AND BURN COMPLETELY TO THE GROUND.. WHEN CLUTCH PRESSURE PLATE FAILED, ENGINE SHUT OFF, LUCKILY I WAS ABLE TO COAST TO A STOP IN AN UNPOPULATED AREA... NO WARNING LAMPS CAME ON UNTIL THE CATASTROPHIC FAILURE, MESSAGE SIMPLY SAID "CLUTCH"...
The contact owns a 2021 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 22V767000 (Fuel System, Gasoline, Engine) however, the part to do the recall repair was unavailable. The contact stated while driving approximately 25 MPH, the vehicle stalled. The contact stated that the power steering and braking functionality were inoperable. The contact stated that the vehicle had stalled at an intersection. The contact attempted several times to restart the vehicle however, the vehicle failed to restart. The contact had the vehicle towed to an independent mechanic who diagnosed the vehicle and determined that the high-pressure fuel pump had failed and needed to be replaced. The mechanic informed the contact that the VIN was included in NHTSA Campaign Number: 22V767000 (Fuel System, Gasoline, Engine) and referred the contact to a dealer. The contact called the dealer and was informed that the fuel pump was on a national backorder. The vehicle had not been repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 31,000. VIN tool confirms parts not available.
Dates of problem may 18 and June 9 The Jeep has engine light on the throttle control light is on I was driving on a highway and the vehicle completely went into limp mode would not go above 33 mph and almost caused an accident since the Jeep went into limp mode brought it to dealership they said the fixed it then a 2weeks later it happens again this time with my son in the car going 60 mph it does same exact thing this vehicle is a safety hazard for me and now I’m afraid to drive it at all having to pay for towing and it’s a leased vehicle just dosnt make sense to me what’s the lemon law on this
While driving the vehicle will just go crazy all lights come and things stop working throttle control, etc. it’s hard to control the vehicle
On multiple occasions when driving at speeds over ~50 MPH, and hitting a bump or hole in the road (highways), a terrifying wobble occurs in the steering wheel. It is shaking so violently that it also feels as though the suspension, steering, and maybe other components are compromised. I am concerned that this is an issue that could lead to severe accident / injury / fatality. I am able to regain control of the vehicle after slowing and pulling off the road. I’m fortunate enough that these incidents have thus far happened during times of low traffic where I’ve been able to pull to the shoulder and regain control. I’m very concerned that it could happen when that’s not feasible or that the vehicle could lose control altogether at highway speed. I’m also incredibly concerned that Jeep dealers in my area weren’t able to accept my vehicle for weeks and wouldn’t offer any options for loaner / rental support. It feels to me like Jeep is accepting the risk that serious injury / accident / fatality could occur vs prioritizing consumer safety.
When driving on an uneven or bumpy highway my stock Jeep wrangler experiences the infamous “death wobble”. It has done this several times when going 40 or over and hitting small bumps or uneven pavement. Slowing down to around 20 or 25 resolves the issue. This is extremely scary when it occurred on a highway going 70 mph per the speed limit and having to slow down to a slow speed (which creates another safety hazard) to resolve it.
The Air Conditioner in my 2021 Jeep Wrangler with 15K miles caused two anaphylactic reactions to mold. On Wednesday May 31, 2023, immediately upon starting the Jeep engine and the AC fan starting I had a severe allergic reaction while driving that resulted in me having to pull over and administer my EPI pen and use my inhaler. At the time my soft top was off as were the windows and doors. On Sunday, June 1st, the next time I got into my Jeep to drive the same thing happened. This time the doors/windows and soft top were attached. The the only constant variables to the allergic reactions were my Jeep and running the air conditioning. Today ran my Jeep engine in my driveway (it is currently 83 degrees in St. Louis) and ran the air conditioner for 30 minutes and there was NO fluid under the Jeep from condensation from the AC running. I believe the AC condensate line is clogged, and that there is mold on the AC evaporator, both causing my entire AC system and entire vehicle to be contaminated with mold causing both my anaphylactic reactions. The mold allergy is life threatening to me. The mold is also life threatening to the general public if I am driving and unable to maintain control of the vehicle due to anaphylaxis caused by the mold in the vehicle and AC system. The risk I would need to assume, if I choose to drive the Jeep again is unacceptable - and I will not take that risk. Additionally, I will not cause or assume liability for any harm caused to the public that results from an anaphylactic reaction of increasing severity to mold while driving the Jeep, which would likely temporarily incapacitate me and render me unable to control the Jeep. I will not drive my Jeep until both issues have been repaired and the Jeep has had a mold inspection and appropriate mold remediation. The Jeep dealership cannot service the Jeep for over 30 days rendering me without a car.
- The front suspension, steering and tires are available for inspection. - A safety risk occurred immediately as I crossed an uneven transition from asphalt to concrete at the beginning of a bridge. The steering wheel/front end/vehicle began to shake violently at highway speed and maintaining control became difficult. I was unable to keep the vehicle in my lane. I immediately decelerated and with a semi on my rear, was eventually able to slow enough to use one hand to engage emergency flashers. The shaking stopped at about 35 mph. I've since learned this is referred to as a 'death wobble'. - Appointment made for dealership inspection on June 6, 2023. - There were no messages, symptoms or warnings.
Power to my vehicle ceased abruptly. Now, my vehicle will not turn all the way on. The dashboard will illuminate but the engine will not start. This is due to Jeep's outstanding recall of a high pressure fuel pump. That recall has been listed with the NHTSA for over six months with no ETA.
When driving over 50mph or above at highway speeds. When vehicle hits uneven or rough roadway. Violent shaking happens immediately Jeep websites call it the Death Wobble where, everything shakes really bad and is very stressful and scary. When the vehicle slows down to under 30mph the violent shaking stops. We brought the vehicle to the Cocoa Fl, Boniface Hiers Chrysler and Jeep dealership to have repaired. They made some adjustments the problem stopped for about 8 months. It has started doing the Death Wobble again. Have to take the vehicle back in to the dealership again.
While driving approximately 15 mph the engine cut out and the engine light came on. I was able to pull over and the engine would not start. My personal obd scanner states it is the high pressure fuel pump. I had to be towed by AAA from Moab UT to grand junction Colorado Jeep Chrysler dealership 5/25/2023
My 2021 Jeep Wrangler shakes uncontrollably if I hit any small bump at higher speed. It’s vibrates the entire vehicle making it impossible to steer or control. It only stops when I come to a complete stop. This is a safety issue and dangerous to drive. The vehicle has been inspected by a service department to replace steering damper, but have read this only temporary fixes the issue. There needs to be a recall for this vehicle even for models as new as 2021.
Car began death wobble a little over 15,000 miles. Bumps at greater than 45 mph would result in this. Car would have to be stopped on highways to reset. Steering dampener exchanged by dealer, and issue was deemed fixed. Issue continues as car shakes over 65mph and pulls hard to the right. Car was taken in a second time, alignment was paid for out of customer pocket due to being categorized as wear and tear. Dealer says issue fixed. Immediately upon driving, issue is not fixed and car continues to shake violently over 65mph and pull hard to the right. Car taken in a third time. Now issue is inner wall of company chosen tires. Apparently it is too weak over time to support vehicle frame. At the beginning of this issue the car was one year old. Jeep refusing to cover tire replacement as stated it is a wear and tear issue. Even though it began at 15000 miles and is due to poor quality control on part of Jeep. Issue not with Bridgestone tire itself. Issue with tire specs not being able to withstand Wrangler frame.
RECALL unable to be remedied by Manufacturer despite numerous attempts at two different dealers. Concerned for my safety as well as the safety of my family and elderly parent I care for. "Fuel starvation may result in an unexpected loss of motive power, which can cause a vehicle crash without prior warning."
The contact owns a 2021 Jeep Wrangler. The contact stated while driving 30 MPH, the braking system failed to operate as designed with the anti-lock braking system (ABS) and electronic stability control (ESC) warning lights illuminated. Due to the failure, the vehicle was towed to the dealer where two attempts were made to replace the ABS; however, the failure persisted after the repair. The manufacturer was informed about the failure and acknowledged that the failure was a known issue with the model vehicle; however, there was no fix for the failure. The vehicle was not repaired and remained in the possession of the dealer. The failure mileage was approximately 28,000.
This recall is potentially life threatening. It has been months & the dealer is still saying there is no fix. I believe they are not giving it the proper attention because this recall affects only Diesel engines & there were not many diesel jeep models purchased compared to traditional gas engine jeeps. I own 2. Both are affected & I feel unsafe. Please see that they remedy this problem asap before an accident occurs due to this problem. Thank you
Manufacturer recall. Solution not available.
Car shut down in the middle of the highway at around 30 mph. While using the adaptive cruise control, i stepped on the gas to accelerate. The car then shut down and many warning lights came on. The car did not respond to restarting, shifting or anything. Screen just said charge fault error.
While driving on the highway the car started to shake violently as if one of the wheels was about to fall off. Pulled over to call jeep service and they said it was most likely a faulty steering dampner and that this has been a major issue for many new wranglers. So much so that parts were on back order at most dealerships. Only way to get expediated was to call Jeep Cares and plead my case. Advice was to drive below 50MPH until they could locate a new part and replace.
After picking up the jeep from the dealership (brand new), we drove to mass from NY. On the second day of ownership, we drove car to store. When i returned to the car to drive home, it would not start and just said charging error with many warning lights. Car had to be towed to the nearest jeep dealer. Car only had 200 miles on it.
My Jeep Wrangler has the famous "Death Wobble" and they cant seem to pinpoint what is causing it. Steering dampener fixed it for 3 days and it came back. It literally feels like I am about to be ejected out of my vehicle when I drive on any highway. FCA is throwing band aids at a known issue instead of bringing permanent fixed to the market.
The contact owns a 2021 Jeep Wrangler. The contact stated that on four separate occasions while driving approximately 45-70 MPH, the vehicle drove over a bump in the roadway and the front end of the vehicle started to shake violently. There was no warning light illuminated. The vehicle was taken to the dealer and the contact was informed that the failure was known as an extended vibration. The contact was then informed by the technician that the stabilizer bar would be replaced as a temporary repair however, the contact declined. The contact stated that he was concerned for his safety when driving the vehicle. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was provided a case number and advised to call the NHTSA Hotline. The failure mileage was approximately 15,000.
The contact owns a 2021 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 22V767000 (Fuel System, Gasoline, Engine) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available. The contact stated that the manufacturer has yet to provide a solution.
I made appointment with Galena Chrysler Dodge Jeep Ram Fiat, Fort Myers, FL for May 4, 2023 at 9 AM to repair the Frame Stud defect (28A/NHTSA 23V-191) on this vehicle. After having received no communication from this dealer after 5 days, I went to pick up the vehicle the evening of May 8, 2023 and discovered no attempt to remedy this defect had been made. My plans are to drive this vehicle from FL to WI for the summer months later this week. Besides making you aware of this situation, I want to have it on the record that I attempted to have the defect remedied in the event it is involved in a motor vehicle accident and would catch fire.
Vehicle will stop working in electrical mode...says "electrical mode unavailable" Dealership does NOTHING, vehicle performance is unpredictable. Sometimes will not start without a jump when the battery is fully charged from a 220 outlet. I've had it towed as I was stranded... dealership said "nothing wrong" ZERO diagnostic test to see if battery has a bad cell. Yet less than 24 hours from picking up at dealership, will only operate in gas mode. NOW it seems to down shift when I take my foot off gas....makes a grinding sound. Appears I purchased a lemon.
The contact owns a 2021 Jeep Wrangler. The contact stated that while driving at an undisclosed speed, the PHEV mode failed to function as designed. The vehicle was taken to the dealer, where it was repaired; however, the failure recurred. The manufacturer was made aware of the failure. The failure mileage was approximately 12,000.
Vehicle has fluttered off and on for 2 months. Drove on the highway yesterday and the fluttering progressively got worse. It began to lose power and a Service Electronic Throttle Control light came on. I pulled off the side of the road, turned it off and back on. I went 45 mph with hazard lights to the nearest exit. It continued to flutter and the light reappeared. I’ve called many jeep dealerships before this as well as now and they all say there is nothing they can do due to no solution/remedy. I don’t feel safe driving my Jeep back home 3.5 hrs so I have to borrow a family member’s vehicle while my Jeep sits at a dealership until there is something they can do.
1st Jeep recall. Data update completed. Next day engine light. 2 weeks for first appointment. 3 weeks to get next appointment. After recall next day engine light heater codes. PCM replaced. Vehicle went Totally dead. New 12volt battery. Still dead. Star Stellantis Technical Assistance Request #1 Technicians from Michigan came and reprogrammed vehicle. Star #2 engine light heater codes still. A new recall for heater pump out for Jeep 4xe. My Vin # not included. Took possession June or July 2021. Current 3450. Miles. Jeep 4xe Hybrid unlimited. Vehicle has been @ dealership since February 2023. Here it is May 2023. I've talked with customer care. Still no parts. Still no work on vehicle. Told by dealership it needs heater pump and a battery heater warmer. No charging issue ever with plug in. Recall was for Stalling. Getting the big run around. Vehicle sat in garage for about a month or so. Then recall. On return to dealership , it crapped out in front of dealership. They had to clear all the codes to get it in service. So now into 5th month without vehicle. Recall goofed up my vehicle. Or it was already like that waiting to happen. Reliability ? Not ready as it is. It's just continues to sit @ dealership. ?
The first time the violent shaking of the steering wheel and vehicle was at highway speed. Fortunately I was able to pull over safely. I called to make an appointment with my closest dealer immediately and was made to wait 30 days. That first time my vehicle had 34,000 miles on it, by the time of my appointment they said it was out of warranty for the steering dampener since I was then over 36,000. I paid the diagnostic fees, labor and the replacement part. It has not fixed the issue, it has happened more frequently and more violently. I’ve taken it two non-dealer specialists who have not been able to pin point any problems. Spoke with Jeep customer service and they are requiring it to be diagnosed by a dealer at my cost, again. The last time the shaking happened I had to hit my brakes in the middle of the highway winding up with a tractor trailer narrowly missing me. I’m afraid to drive my $45,000 vehicle and now I have to wait multiple weeks again since my dealer (and called three others) has no available appointments before I can get any help.
The contact owns a 2021 Jeep Wrangler. The contact stated that while pulling into the parking space, the vehicle suddenly lunged forward crashing into the rear of a parked vehicle which then crashed into the rear of a second parked vehicle. The contact indicated that the vehicle lunged forward while the accelerator pedal was released in order to press the brake pedal. During the incident, no injuries were reported. A police report was taken at the scene. The cause of the failure was not determined. The local dealer and manufacturer was notified of the failure. The failure mileage was 9,000.
While going 55 mph, I hit a bump in the road and the Jeep started shaking all over the road. It started doing the death wobble.
Same issue as the last time, and the time before that. Very dangerous, battery completely fails. The instrument meters are wrong and it shows that there is gas when there is really not any gas. Also more recently, we were driving on the highway in the express lane in the car just suddenly came to a stop. We could have died - luckily there was no one behind us. I managed to get the car over partially into the other lane so people could go around. The car had to be towed and I’m done paying for this.
Today this morning I parked, put the gear in park and all of a sudden the car ravaged up and jumped forward, causing me to go through a fence and stopped. I had my foot on the break the whole time.
The jeep shakes violently when you hit rough terrain. It shakes and the steering wheel starts shaking. It is the death wobble. You have to slow down way below speed limit or stop to get it to stop shaking violently.
The contact owns a 2021 Jeep Wrangler. The contact stated that on various occasions, the vehicle was intermittently stalling while driving from a stop signal. No warning lights were illuminated. The vehicle was taken to a local dealer, where it was diagnosed that the high-pressure fuel pump (HPFP) needed to be replaced; however, the part for the repair was on backorder. The vehicle was not repaired. The contact received notification of NHTSA Campaign Number: 22V767000 (Fuel System, Gasoline, Engine); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The approximate failure mileage was 15,000. VIN tool confirms parts not available.
High impact six car pile up, vehicle at a complete stop and hit at a high rate of speed. Front passenger side front impact as well as rear impact, no airbags deployed.
I received a recall notice regarding my Jeep that states that it has a high pressure fuel pump ("HPFP") that could fail prematurely. This notice was sent on 10/13/2022 and my vehicle has still not been serviced. The notice states that a HPFP failure may introduce internally failed component debris into the fuel system potentially causing fuel starvation. The fuel starvation could cause loss of motive power, which can cause a vehicle crash without prior warning. Also, it is possible that this issue could cause additional fuel system components to fail causing further damage to my Jeep. I drive my Jeep regularly, on a daily basis, and its my sole transportation for myself and my family. I feel unsafe driving it and would like to know what is the work around until parts are available to have this issue resolved.
My Jeep was brought to Carl Burger Jeep because the check engine light stays on all the time. The dealership performed several software updates. The Check Engine light still stays on and has been on every since. About two months now. It was discovered that there is a part required for the EV battery that is not available due to back order. The service dept. said it was safe to drive. How do they know that? There has been a case opened up and a person assigned to my case. Who knows what that means. All I know is I'm very uncomfortable driving around with the Check Engine light on 100% of the time, especially with the size of that battery sitting right in back of me. I was told by the service dept. that they do not have an ETA for the back-ordered part. Nor have I received any updates on Please give me your recommendation on what to do. [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
When on the highway if I hit any kind of bump, especially if it is on any kind of turn it goes into what I learned it to be a "death wobble". I took it to my dealership and was told that it is the steering damper? No factory warranty on this part even though I have 100k warranty I believe. They also said no factory parts available, for several months, due to this issue, but I can upgrade to the "Fox" version for twice as much money and that the dealership just ordered 70 of these because of the problem. >
When vehicle exceeds over 50 Mph, care and steering wheel shakes uncontrollably
While driving the car randomly starts to violently shake (also known as death wobbles ). Steering is effected until car is almost brought to a complete stop. The car is very hard to keep on the road and is extremely dangerous. There was a recall and issued which I brought it into the dealership for but it has been 3 months and they still do not have the parts to fix it.
While driving on the interstate, I passed over an expansion gap doing about 65 mph. As soon as I my left tire hit the expansion gap, the front of the vehicle started shaking uncontrollably to the point that I had to quickly decelerate from the middle lane and get to the shoulder to avoid an accident. At this time, I am awaiting being able to get into a service center to inspect, however there are many instances reported with the 2021 Jeep Wrangler 4xe with the same issue. No warners or other symptoms presented themselves prior or after the incident.
Driving over 60 mph if I hit I bump the vehicle starts to violently shake. I then have to slow down for it to stop
The Jeep 2021 Wrangler developed the "Death Wobble". When we hit a pot hole, the extent of the shaking almost caused us to loose control of the vehicle. We have contacted Jeep about it, but they do not believe it is a problem despite a Class Action Lawsuit for 2018-2020 Wranglers that use the same body and suspension parts as the 2021.
The contact owns a 2021 Jeep Wrangler. The contact stated that while operating the vehicle, the engine fan would suddenly turn on and the engine temperature gauge would rise with the message that the engine had overheated. The contact stated that during the failure the vehicle would suddenly decelerate to protect the engine. The vehicle was taken to the local dealer who indicated that the engine tubing was faulty. The vehicle was repaired but the failure persisted. The vehicle was taken back to the dealer who diagnosed that the water pump was faulty. The water pump was replaced but the failure continued. The contact stated that the rear driver’s side and passenger’s side window motors were faulty, and the window would not properly open and close. The manufacturer was not yet notified of the failures. The failure mileage was 20,000.
I was involved in a car accident I was hit on the driver back side vehicle Jeep rolled over several times no airbags deployed
Since November of 2022 the vehicle has been violently shaking in the steering wheel that occurs at speeds ranging from 50-70+ mph. It tends to happen on pavement change see such as bridges or potholes. The wheel shakes so violently that you need to slow to under 50 to get it to stop. I have brought it to multiple dealerships. The first replaced the steering damper on 2/1/23 with the newest FCA approved Damper. Within about 2 weeks the issue returned and seemed worse. I brought it to the dealership who couldn't replicate the problem because their techs could not drive 70mph. Talked with jeep wave and opened a case with them and they advised to bring to a different dealer. Brought to new dealer who drove the vehicle and experienced the violent shaking. They removed the damper and reinstalled. A week later the issue has returned and another appointment has been made. While traveling on the interstate this happened 7 times in 1 two hour trip. I had to pull over to the shoulder in traffic that many times which puts everyone in danger. Jeep keeps claiming it's the steering damper that is the issue but even after replacing with the newest version this still happens. It is very scary to have it happen randomly and puts everyone at risk at those speeds. I was able to film it happening and have that video readily available. I keep bringing the vehicle back to the dealership but there has not been a fix as of yet. Please hold FCA accountable and help resolve this issue.
2021 Jeep Wrangler Unlimited 4xe has now lost total power twice and had extreme 'Death Wobble' issues. In 08/2021, at approx 1,400 miles, the vehicle lost all power and control on the highway while going speed limit at 70 mph. The screen reported issue with electronic stability control system. It was a dangerous situation trying to move to the side of the highway with no power nor power steering. Once on the side, multiple warning lights were on and vehicle would not start but control lights remained on. I called the dealership/service department of South Point Dodge and their recommendation was to disconnect the battery connection to reset. I was driving from Houston so I was desperate to get the car to start as my family was waiting outside of the car on the highway as well. I reconnected battery terminal and was able to restart the vehicle. At around 12k miles, I started experiencing extreme Jeep Wobble aka 'Death Wobble.' This occurred often while doing speed limit between 55-65 mph/higher on the highway and if vehicle hit a bump. The only way to stop the shaking was to slow down by braking to approximately 35-40 mph. In 02/2023, dealer changed out the 'dampners' and did update for electrical recall. On 03/14/2023, at approx 23k miles, the vehicle again lost complete power, would not restart and multiple warning lights came on. Control panel reported Electronic Stability Control Issue, Fuel Door Open when it physically was not, Vehicle in Drive while physically in park. Vehicle would not restart. Disconnected the battery terminal but this did not correct the issue. Vehicle was manually put into neutral to put onto tow truck. This vehicle has caused several life threatening concerns. Despite the recall fixes, the same issues continue to be present and long term solution is not available at this time. Had I known this Jeep would have such a dangerous electrical system that cannot be fixed, I wouldn't have purchased such an expensive, dangerous, worthless car.
The contact owns a 2021 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 22V767000 (Fuel System, Gasoline, Engine) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2021 Jeep Wrangler. The contact stated while driving 55 MPH over a bump in the roadway, the vehicle began to shake abnormally. The contact stated no warning light was illuminated. The contact stated he decelerated to 20 MPH and the vehicle stopped shaking. The contact experience the failure a total of 6 times. The contact called the local dealer and made them aware of the failure. The vehicle was not diagnosed or repaired. The contact took the vehicle to another local dealer; CR Chrysler Dodge Jeep Ram of Adrian (1211 US-223, Adrian, MI 49221, 517-266-5900) where it was diagnosed with needing the stabilizer steering damper to be replaced. The vehicle was not repaired due to the parts not being available. The manufacturer had been informed of the failure. The failure mileage was approximately 20,000.
On multiple occasions, i have gone to start my Jeep and not been able to turn it on. It will then lock in an "on" position where the engine will not run or shut off. Has had to be towed twice and Chrystler is not helping. I am not being told anything other than they do not know what is going on, but say it happens to a lot of these cars.
At 45 to approximately 60mph, I have twice encountered the infamous "Death Wobble" where hitting a small bump in the road triggers a violent shake of the entire front suspension, steering wheel, and this continues violently until the vehicle is brought to a full stop. A firm hold on the steering wheel is needed to prevent an accident, but this is a serious accident just waiting to happen.
I was driving on Route 80 outside of Des Moines, IA around 75 mph in normal driving conditions. Twice driving westbound and once driving eastbound, I hit an otherwise unremarkable bump/crack in the highway and the Jeep ‘Death Wobble’ occurred. Having owned a 2012 Wrangler before and with less than 20,000 miles on this Jeep and no modifications, I was quite surprised. After slowing down the wobble stopped. It must have been significant, during the second wobble incident a nearby truck rapidly flashed his lights at me and pulled alongside me and motioned at my front tires.
When driving on the highway any bump in the road triggers the vehicle to shake uncontrollably. (front end and steering wheel) Problem does not correct itself until I have to get into the emergency lane and fully stop. I feel this is not safe nor something normal. This happens quite often. Too often. Every time I drive. Dealership states that this may be "damper shock" not covered by warranty. Any information online that I can find states that this is a common defect in Jeep Wranglers making them unsafe for highway driving if the part is defective.
Windshield cracked in the winter at less than 8000 miles due to front window defroster being way too hot. Windshield continues to crack and degrade every time the defroster comes on (automatically with remote start) and has made the windshield unsafe due to impairment of visibility. Jeep denies that there is a problem, though they have been quietly replacing windshields to resolve customer complaints without addressing the safety issue with these.
In front collision seatbelt did not properly lock from shoulder attachment, causing driver to smack their face on the steering wheel. Also, airbags did not deploy.
Death Wobble: Front suspension shakes uncontrollably after bumps at highway speed. Vibration gets worse and worse unless speed is reduced sharply.
Beginning in January 2023 with approximately 20,000 miles our leased 2021 Jeep Wrangler began to shake uncontrollably while driving on the highway at speeds over 60 mph. The shaking was so significant that while trying to safely guide the car off the highway my husband was shaken into the guardrail causing damage to the right front bumper. We are horrified that Jeep has had this problem for so long and there's NO public notification of the problem.
I was notified of recall ZB7 affecting my 2021 JEEP Wrangler 4xE by phone on February 3, 2023. During this call I made an appointment with JEEP for the issue to be fixed on February 24, 2023. On Wednesday, February 22, 2023, two days before my scheduled appointment, the engine of my Jeep failed ~6PM while I was driving on highway 495S near Merrimac, MA (mile 114.8). I was in the far left lane traveling at about 70 mph and lost all power steering, power brakes, everything. The engine completely lost power without warning. No messages, warning lights or other signs of any issue before a total loss of power. Thankfully, I was able to drift from the left lane, crossing 2 lanes of traffic on a busy highway, to reach the shoulder on the other side of the highway. I did this in the dark without without power brakes and without power steering. I was with my 2 year old son and am grateful that we are both still alive. A loss of engine power at that speed on a busy highway could easily have caused an accident, perhaps fatal for ourselves or others. After 2 hours stranded on the shoulder of the road, the Jeep was towed by AAA to the Jeep dealership nearest to where I lost power, Bill Deluca Chrysler Jeep Dodge Ram in Haverhill, MA. It has been sitting in the parking lot of that dealership now for 6 days and they claim to be too busy to investigate the issue or perform a recall fix. The service repair shop at this dealership has been wholly uncooperative and unhelpful. I have called the manufacturer and am currently awaiting a service appointment at another Jeep dealership. According to Jeep/Chrysler, I am responsible for the out of pocket cost of the tow from the Jeep dealership in Haverhill to the Jeep dealership in Lynnfield. This seems absurd as the faulty vehicle is the reason I am unable to drive it from one dealership to the next. In the meantime, I have now been renting a car for 6 days, paying out of pocket.
Just got a used 2021 jeep wrangler sport on 2/24/23. Has only 16,000 miles on it. My second day of driving it the car starts to shake violently while going at speeds of 60 or more. It has continued to do this everyday that I have had it. Ive had to slow down and pull over on the freeway just to get it to stop. It feels as if I'm bouncing all over the place and will lose control. I've tried calling to get an appointment to bring it in, being told the wait time is 2 weeks.
The vehicle shut down on its own while driving. All warning lights were displayed. Vehicle was unresponsive and caused a crash. Vehicle is at dealer. I filed a complaint with FCA.
Driving on the highway and hit a bump, Jeep started violently shaking/vibrating (Death Wobble), almost lost control with cars on both sides of my Jeep. The vibration after hitting a bump has happen several times the past two months. Jeep dealership states, vehicle needs a new steering damper/stabilizer. The part is on back order, dealerships can only order so many per week due to the demand/problem with Jeeps. It could take 2-3 months to be fixed and vehicle can not be driven. This also happened with my 2018 Jeep Wrangler.
Vehicles tires and steering wheel begins to shake violently at speeds in the 50+ mph range on the highway. Condition occurs after hitting a small bump on the highway. The condition becomes so violent, I have to slow the vehicle from 60+ mph to about 40 mph to stop the shaking. I have taken it in and they replaced the steering dampener and it did not resolve the issue at all.
While driving on the highway I drove over a bridge bump and the truck started to wobble uncontrollably forcing me to slow down to 30 miles per hour before it stopped. This happened two times. We brought it to the dealership who replaced the steering damper and it happened again so they adjusted the camber of the alignment and said it should fix the issue. I have an email from the dealership where we purchased the jeep and the sales manager emailed us back indicating that what the dealership did to correct the issue is correct, but that it is not a permanent fix and that they know of the issue and are not sure how to correct it.
My Jeep steering is extremely loose, and very difficult to keep between the lines on the road. If the wind is blowing, it is nearly impossible. My biggest concern however, is the wobble that occurs when on the expressway. This has now happened to me five times while traveling on the expressway at around 70-75 miles per hour. The Jeep begins to wobble back and forth and you literally loose all control of steering. The only way to get it to stop is to push on the brakes and decelerate, but it is terrifying.
my jeep moves forward by itself when the transmission is in neutral. took to dealer to be checked twice. they put the car on the lift shifted it into neutral and the back tires started spinning. they took mine out went and got a brand new jeep and put it on the lift started and put in neutral. same thing happened back wheels started spinning. while i know about this problem and can hopefully avoid any problems. what about the person who does not know. puts their vehicle in neutral and runs someone over. there are no lights or warnings.dealer is dragging their feet. this has been going on since last september i believe.searched jeep creep in neutral on google and there are other cases. i just wonder how many people have this problem and do not know. i just hope this gets fixed before someone gets run over.
When you drive the Jeep on the highway, if you hit a bump, crack or pothole, the vehicle violently shakes, through the steering wheel and tires. The entire vehicle begins shaking uncontrollably and pulls me to the right and off the road. Have had into the dealership for 7 times, and they held vehicle for over 30 days, still not resolved. Very dangerous
The contact owns a 2021 Jeep Wrangler. The contact stated while driving 65 MPH, the steering wheel and the vehicle started shaking abnormally. The contact pulled over on the side of the roadway to check for a tire blowout. The contact found no failure with the vehicle or the tires. The vehicle was taken to the dealer and the mechanic stated that the vehicle had experienced the death wobble, but the vehicle was not diagnosed. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 20,000.
Driving own I95, heading south in Maryland, hit a bump and vehicle started shaking/wobbling, almost lost control and had to slow down until vehicle stopped wobbling. This happen 6-9 times that day. Also has occurred several times in NJ on the turnpike and 280. Contracted Jeep HQ, told to contact a dealer.
My 2021 Jeep Wrangler 4xe died while driving down the road. Luckily I was able to coast to the side and cycle the engine off/on in order to regain power. This was the exact same issue that is described in NHTSA Campaign Number: 22V865000, however, this time (2/3/23) was after the ZB7 recall was completed. Even after the recall work was completed and Jeep told me the vehicle was safe to drive, it still failed in the exact same manner. The recall procedure did not work and this vehicle is not safe to drive. Additionally, during the period after the recall was completed and before it died again while driving, the battery range has decreased dramatically (less than 50% of what it was prior to the recall work).
The jeep has what people refer as “ the death wobble” When hitting a bump at freeway speed the steering wheel and front end shakes violently. The jeep has 13k miles and has not been off road. Jeep has been notified. Does not sound like the have a solid fix. You have to pull off the highway and stop to regain control of the vehicle.
The steering is loose and has a lot of play. I can be driving 25 miles per hour or 65 miles per hour and I constantly have to adjust the steering wheel to the point that my right arm actually gets tired from over correcting the steering. If I go over a bump, I have to correct the steering even more. I took it to a dealer to have it checked. The dealer confirmed there is a lawsuit regarding the steering but they are not allowed to fix it.
JEEP WOBBLE When driving at normal highway speeds the jeep starts shaking uncontrollably if there is a bump in the road. It is difficult to steer and to make it quit shaking I have to slow way down or come to a complete stop. This is very dangerous on the interstate during rush hour. Almost got me rear ended. Jeep is currently at the dealer who tried to tell me at first that it is because I don’t rotate my tires - I showed receipts where I do have them rotated and had just had it balanced twice within a couple weeks. Then they tried to say the tires were worn, but I also have proof from tire shop that they are good tires. Finally they ran out of excuses and admitted it was the common jeep wobble and had to order the part that is now on back order because they have had to change so many.
My Jeep has the infamous death wobble with violent shaking of the front end when the Jeep gets up to 50 mph or more. I have to pull over every time to stop the front end from shaking. The shaking is so violent it is very hard to control, and I've had other vehicles looking at my Jeep as if it going to blow up. This is ridiculous for a new Jeep and since Chrysler has known about this problem for years. I didn't know about it until I bought a Jeep and have ahd to deal with it.
Death wobble. It's been doing this for a few months now. Does it at any speed. Dealership claims there is nothing wrong. Blames it on uneven worn tires but I just bought these winter tires last winter. They look fine to me and there is no way they are bad already. I have a different set I use in the summer. Jeep just hit 30,000 miles.
The death wobble has happened 2 times in the past month traveling under 45mph. It’s dangerous as the steering wheel is all over the place and the only way to stop it is to slow down all the way. Very scary!
The contact leased a 2021 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 22V767000 (Fuel System, Gasoline, Engine) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2021 Jeep Wrangler. The contact stated while driving 60-70 MPH, the vehicle began to shudder significantly. There was no warning light illuminated. The contact stated that as he temporarily released the accelerator pedal, the failure decreased. The contact was able to continue driving. The contact stated that the failure reoccurred several times while driving. The contact received recall notification of NHTSA Campaign Number: 22V865000 (Engine) and the vehicle was taken to the dealer for recall repair; however, the failure increased significantly after the recall repair. The contact stated that the vehicle would shudder violently while driving. The vehicle was taken back to the dealer. The vehicle was not diagnosed nor repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 13,000.
Vehicle steering vibrates uncontrollably at speeds generally over 50 mph. This only subsides if you slow the vehicle down and or bring the vehicle to a stop on the side of the road. This has done this since approximately 5,000 miles. I was told that there was no problem found. After contacting “Jeep Customer Care Service” to get them involved as we will NOT continue to put our young son and ourselves in danger of this faulty vehicle. I have been getting the runaround as to a rental vehicle. I was told by the customer service representative to take it to a dealer for the issue again. I told her that this vehicle is unsafe and the primary driver is my young son and that it was unsafe! The representative Melissa, told me to just don’t drive it on the interstate etc. After telling her that we have purchased 6 new vehicles from their parent company in the last 4 years, this would be the LAST!!! Only then she offered to start a case file for our complaint. We are still getting the runaround.
The contact owns a 2021 Jeep Wrangler. The contact received notification of the NHTSA Campaign Number: 22V767000 (Fuel System, Gasoline, Engine) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated while driving at various speed, there was a rattling sound coming from the hood of the vehicle. No warning light was illuminated. The vehicle was not diagnosed or repaired. The local dealer was notified of the recall notification and confirmed that the parts were not available for the recall repair. The manufacturer was not notified of the issue. Parts distributions disconnect.
Jeep dealer Chrysler Dodge Jeep Ram FIAT of Manhattan (678 11th Ave New York, NY 10019-7047) has to be added to the list of Jeep dealerships refusing (or unable) to assist with safety recalls ZB7 and ZD8. We will keep filing complaints with NHTSA until all Jeep dealerships start to assist Jeep drivers with these federally required and mandated repairs.
While driving on route95 in Christiana Delaware I hit a bump and my car start shaking uncontrollably I had to slow down this has happened on several ocassions. This is called the death wobble
Death wobble: extreme vibration, uncontrollable shaking from side to side when going high speeds and hitting bumps, but also happening at lower speeds now and not large bumps. It will only stop by coming to a close stop, slower than 10-15mph. It is happening much more frequently, and the Jeep only has 26,000 miles and has never been off-road. I bought this Jeep brand new. Ordered it myself. Dealership supposedly fixed it on 02-03-23, but it continues to do it and is getting worse.
Jeep develops a severe WOBBLE at speeds above 50MPH. Sometimes at a lower speed if you hit the smallest of bumps. The JEEP shakes BEYOND BELEIF. It shakes so much that you CANNOT see the instruments. In order for it to stop shaking you need to almost stop the car.
Death wobble
The vehicle's engine will randomly shut off and not turn back on. It has been to dealerships over 10 times for the same issue. They all attribute it to the start/stop battery, but it happens even when that feature is turned off. The vehicle's engine will shut off while driving and you cannot shift it into park. The only warning is a check engine light and "service auto start/stop system". There is no warning before the vehicle does it, and I have broken down in intersections, highways, and other dangerous locations. The vehicle duplicated the issue on the dealers lot, but they claim " no codes, no repair".
My Jeep has has experienced the death rattle over the last 6 months. Originally it would only happen every month or so when I got over 75 MPH. However in December after I put in an order with my service center for the part to fix it (which took 6+ weeks to arrive), the rattle got so bad that it would happen every time I got on the highway and would sometimes happen under speeds of 50. There was one time that I drove 45 each way to the airport and rattle happened over 10 times.
Recently had recall performed for loss of motive power. Now when shifting between gears, it is often firm or jerky and has vibrating/shuddering during acceleration.
The dealer called it death wobble
When driving a faster speeds if I hit a bump my car starts shaking rapidly feeling like my tires are gonna fall off and doesn’t stop until I pull over, took it to the dealer while under warranty and they told me there was nothing they could do about it or find the issue
When I accelerate over 55 mph, the front end of my jeep shakes violently, so violently I can barely hold onto the steering wheel. When driving in the fast lane on the freeway, going 65-70 mph, it shakes so badly that I almost lose control of the vehicle. I am fearful that one day, I will crash and hurt (or kill) myself, my occupants, and/or other persons in surrounding vehicles. I have reached out to my dealer and they tell me that Jeep has known about this issue, they even call it the "death wobble" - yet they do not have the parts to fix it. My car is still under warranty and I am getting no help from the dealer, they tell me it will be 2-3 months before the part comes in and there are multiple people in line ahead of me so the wait to fix it could be even longer. There are no warning lamps or messages. The symptoms began approximately 6 months ago and continue every day.
while driving on highway at 70 mph speed limit hit a pothole and vehicle started shaking violently had to slow to under 30 mph for it to stop. Took to dealer they said they would replace steering dampener. Waited 2 months for part to come in took to work following morning hit another pothole at 70 mph and shook so bad it blurred my vision had to slow to under 30 to get it to stop. At that point almost got rear ended by semi he swerved to avoid hitting me.
Manufacturer Recall Number ZB7 NHTSA Recall Number 22V-865 No JEEP dealerships around NY State (even the Oneonta NY dealership who sold me the actual vehicle) seem willing to assist and schedule a repair. How do I file a complaint?
On Jan. 27, 2023, I was driving my 2021 Jeep Wrangler Unlimited (31,440 miles on the odometer) on the interstate, going about 65-70 mph in high volume traffic. Suddenly my right front tire started wobbling like it was going to fall off! I have never experienced anything like this. I was extremely frightened, fearing I might have a wreck or cause someone else to wreck if control of my Jeep were lost. My heart beat sped up, my hands clinched the steering wheel. I was able to slow down and the wobble went away but my anxiety did not go away. It happened about 4 more times that day on the interstate. I was traveling and concerned about my safety and that of others. I was also concerned about what was happening with my Jeep, how could I fix it, COULD it be fixed, and how was I going to pay for it. I thought the front end of my Jeep needed to be re-aligned so I took it to the dealership I bought it from, they inspected it and said it did not alignment. Said the Jeep had developed a "wobble." I was told that parts to fix this issue were not available in the U.S. and they had no ETA on when/if a part would be available. They took my phone number and said they would call if something changed. Now I have a Jeep that I am afraid of - actually terrified of. I only drive on the city streets and stay away from the interstate. My life has been limited in so many way because of this issue. I was not issued any paperwork on this problem.
The car has been shutting down since its inception. It's gone to the dealership over 4 times. From the loss of power to the complete shutdown during the highway at 65/70 mph with my kids inside. This vehicle is not safe to drive at all. It took the fun out of moving and owning a Jeep. The 4xe is a disaster in the making. Even after the dealership looks into the car over four times, they fixed, patched, software updates, and issues keep happening, which shows that they don't have an answer to this vehicle. The car lasted the last time it went in, over a month in the dealership. If you can't go Electric, don't do it. This car is an issue for families. Highly don't recommend it. It only has 15,980 miles! Brand new car, and it's been more in the dealership than any car I've owned in my life, and I've owned plenty!
The contact leased a 2021 Jeep Wrangler. The contact stated that while driving the engine, hot message was displayed. The contact looked underneath the hood but failed to determine the cause of the failure. The contact continued to drive but the vehicle lost power and she noticed smoke coming from the vehicle. The contact pulled over. While continuing to drive, the check engine warning light illuminated. The contact received notification of NHTSA Campaign Number: 22V865000 (Engine) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. Parts distribution disconnect. The failure mileage was approximately 12,000.
I have had my 2021 Jeep Wrangler 4xe for approximately 14 months and have a little over 16,000 miles. My vehicle is now experiencing what is commonly known as the "Jeep Death Wobble". The vehicle will begin to shake violently, especially at higher speeds. It has become nearly impossible to control and is an ongoing issue. My local dealership has been unable and unwilling to fix the problem rapidly.
While turning at low speeds (pulling into a parking spot) and the cruise control is turned on the "set cruise" button is elevated and can be accidentally hit. If the speed of the vehicle is under 20mph it will automatically set the cruise speed to 20mph causing the vehicle to accelerate. This elevated "set cruise" button actives the regular cruise and not the adaptive cruise. This has happened to me over a dozen times. I am lucky it has not caused a wreck.
We purchased our Jeep brand new in January 2021. Tire Details: Bridgestone Dueler A/T, Size 255/70R18, Load Index: 133T, Speed Rating: M+S, DOT/Tire ID#: 93XJ RHF 4820. In November 2022, we experienced a catastrophic sidewall blowout of the passenger side front tire while driving 75-80 mph in the high speed lane on I-75. We were instantly warned by the dashboard automatic tire pressure monitoring system. The tire pressure dropped from normal to zero in a matter of 100 yards. This warning saved our lives. To this day, I still don’t know how we got the Jeep safely over to the emergency lane on the right side of I-75 during high traffic. Key point to note – we only had approximately 30,000 miles on our tires at the time of the incident. We called Florida’s Road Rangers who put our spare tire on the vehicle. When we got to our destination, we took it to the Okeechobee Jeep Dealer. The Service Manager and Mechanic both said they had never seen a sidewall blown out like this tire. They recommended we contact Bridgestone to notify them of a safety complaint and possible monetary credit. At their recommendation we took detailed pictures of the blown tire. The Dealer pitched the blown tire as we had a car full of luggage. We purchased a new Bridgestone tire from this Jeep Dealer at that time as we did not want to ride around with no spare. We were not sure of the integrity of the remaining 3 tires. We contacted Bridgestone, Ref # 1387342. After talking to a series of Reps, they seemed indifferent about this unsafe event and said they could do nothing on the tire warranty since we did not go to an authorized Bridgestone dealer. A Rep said if we had the original tire they would warranty it, but the pictures would not suffice! I came away with the sense that Bridgestone does not have any concern about their tire safety. They never asked for the pictures or the DOT/Tire Identification number. They did not stand behind their tires from a warranty aspect.
After entering the highway and going 60MPH+ the vehicle began shaking like crazy. I thought maybe it was road construction causing the shaking. I switched lanes but the shaking continued. I slowed down and it stopped. I sped back up again over 60MPH and it continued. The seat belt locked so that I could barely move. After a search online, this is being categorized as “death wobble” and it’s stated it occurs once the car has a certain amount of miles. Despite this, I don’t see a recall for it. Since this happens only at a high rate of speed, it seems very unsafe and people should be warned.
Going over 45 MPH, when hitting any type of bump or even changing lanes causes steering column to shake excessively. Have to come to a complete stop to stop shaking. Got steering stabilizer "fixed" but was told that the problem will continue to occur.
Took 2021 Jeep wrangler rubicon 4xe for loss of motive power to victorville jeep California, dealer performed recall when I picked the vehicle I received my vehicle with a check engine light which was bot present at moment of dealership taking vehicle in. Was told due to software update per recall instructions, caused a hybrid module to fail, I was the part was in back order with out a shipping date. Noticed the radio had reset the setting and notified dealership that the controls to adjust the bass and treble were not working properly. Now they called me stating that the radio has some type of noise coming from it and it has to do something with a software update and that they have to replace the subwoofer because it blown. Dealership has had the vehicle since Jan 06th and today is Jan 21 and the new subwoofer won't be until Jan 27th. Please help.
“death wobble” - axle begins shaking at a very fast pace, causing the car to shake in an uncontrollable manner. If you are going over 45 and hit the slightest bump It feels as if we have little to no control over the vehicle when this is happening. I have taken it in many times but the part is on back over.
Jeep has a seriously dangerous issue when you hit a bump on the highway, other online call it a “death wobble”, extremely dangerous, started happened around 21000 miles on ours. Only way to get it to stop shaken is to stop the vehicle. I have several videos of this occurring and would be happy to send them, this app won’t allow videos to be uploaded. I called the dealer to have the issue looked at, no recall has been issued yet according to our dealer.
The contact owns a 2021 Jeep Wrangler. The contact stated that while his wife was driving 65 MPH, the vehicle started to violently shake after driving over a bump in the roadway. The contact stated that once the vehicle slowed down, the vehicle resumed normal operation. The vehicle was taken to the dealer where the steering dampener was replaced; however, the failure worsened after the repair. The vehicle was taken back to the dealer where it remained. The vehicle was not repaired. The failure mileage was approximately 14,000.
When driving at high speeds and hit a bump the vehicle's front suspension starts wobbling and keeps it up till you reduce speed. Not able to drive over 60 MPH, worried the wobble may start from hitting a bump.
Hit a small bump in the road and the steering wheel and tires began shaking violently. I tried slowing down and the vibration continued until I was below 20mph on highway. Not the first time I have experienced this. I had tires balanced, rotated and pressure checked.
I was driving on a highway at between 60 & 65 mph, the wheels crossed an expansion joint in the highway and the steering started vibrating and violently and shaking from side to side. It felt like both wheels were bouncing long after I crossed the joint in the road. I almost lost control of the vehicle. I had to slow down and upon doing so the shaking abated.
The contact owns a 2021 Jeep Wrangler. The contact stated while driving at speeds exceeding 70 MPH, the vehicle started to shake and vibrate violently. After reducing the speed to 55 MPH the shaking ceased and the vehicle operated normally. The cause of the failure was not yet determined. The local dealer was notified of the failure and indicated that the failure might have been caused by a faulty steering dampener, but the part was on backorder. The manufacturer was not yet contacted. The failure mileage was 16,000.
On the interstate, my Jeep developed the "death wobble" causing us to have to greatly decrease speed among other drivers. This issue continued after each small bump in the road that we hit at interstate speeds, causing the vehicle to shake violently and requiring me to decrease speed repeatedly among other fast-moving traffic. It eventually required me to have to move over to the slow lane for easy road departure if needed. After an attempted repair with a steering damper at the dealer, the issue returned 1.5 weeks later, and after 2 weeks, my vehicle remains at the dealer while they try to figure out how to correct this dangerous issue.
The contact owns a 2021 Jeep Wrangler. The contact stated that while driving at various speeds, the vehicle stalled with the output control and collision warning lights illuminated. The contact had taken the vehicle to the dealer on numerous occasions; however, the mechanic was unable to determine the cause of the failure. The manufacturer was not notified of the failure. The vehicle was not yet repaired. The failure mileage was 23,915.
I have a 2021 Sahara Wranger with only 11,000 miles and is only 16mths old, all stock. On November 11, 2021 is the first time experiencing the so called death wobble. I hit a divot from a recessed reflector that lines the yellow lines in the road. I was going only 55 when I only drove over two, when suddenly my steering wheel and while Jeep started shaking violently. I let my foot off the accelerator , letting the Jeep slow down to under 50 when it finally stopped. It was very frightening to me and my daughter and called the dealership immediately to report the issue and was very nervous to drive it again. After inspection at the dealership I was told they couldn’t find a problem so I took off feeling maybe it was just a freak thing. But then a month later the same thing happened, but this time I was coming down a steep grade around 60mph when there was a small divot that I ran over and again the steering wheel shacking violently and the whole Jeep shaking worse then the first time. I tried not to break and let my foot off the accelerator again, but this time the Jeep wouldn’t slow down by its self because I was going down hill. I thought I was going to loose control of the vehicle and crash. Shaking, I pulled over and called the dealership immediately. I told them I was afraid to drive the vehicle and I wanted it taken care of immediately. I had to have my husband drive it to the dealership for me, because I was to scared. After hours and hours or research on the internet, I don’t understand why this hasn’t been recalled. It is a serious safety issue and needs to be addressed. My Jeep has now been in the shop for three days, and I have not been given and information on what they are doing about it. I have read many many articles on how the dealership will just use a bandaid to fix it and it will happen again. I’m not sure if I can feel safe ever driving it again. This is a band new vehicle and everyone with this 2021 model should be contacted and told about this
Death wobble on highway when you go over a bridge or pavement seam.
At highway speeds after hitting a pothole, small bump, or bridge transition the vehicle begins to shake violently. The steering wheel, and all front end suspension components will shake violently until the vehicle is slowed back down below 40 miles per hour. This has happened multiple times. Looking online this has been encountered by other motorists and is commonly known as the “Jeep Death Wobble.” This is extremely unsafe because it could cause the driver to lose control of the vehicle. It can also cause an accident because once it happens the driver has to immediately slow down to 40. When this happens in the passing lane/multi lane highway with other vehicles behind it could cause a pile up accident. The driver can’t anticipate when it will happen.
Windshield defroster does not defrost the edges of the windshield.
I am now on my 4th new windshield. I've owned my Jeep for less than 2 years, the last two windshields had to be replaced within 3 months of each other. I understand that Jeeps have a reputation for windows easily cracking, but the manner in which they crack and spread is terrifying. It will start as a small chip and then quickly escalate to a spider web crack that rapidly expands in length. A lot of times this happens on a highway (chip of rock will hit the windshield or edge of it) and as I'm driving to get where I need to go, the crack just crawls across - seems very dangerous. Typically I am not in a situation where I can stop - just need to head home and then call for a replacement.
The contact owns a 2021 Jeep Wrangler. The contact stated while driving 50 MPH, the vehicle was shaking. The vehicle was taken to the dealer; however, the dealer was unable to duplicate the failure. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 5,000.
The contact owns a 2021 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 22V767000 (Fuel System, Gasoline, Engine) however, the part to do the recall repair was not yet available. The contact stated that an oil pressure alert message was displayed on the instrument panel. The contact took the vehicle to the dealer where a diagnostic test was performed which determined that the oil pressure was low. The dealer linked the failure to the recall and confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 37,600. VIN tool confirms parts not available.
When on the highway during cold weather the steering will lock up and be very difficult to turn. You have to Fight the wheel all the way to one side for it to unlock, or shut the vehicle off then turn it back on
Engine shut off completely in August of 2021 and then again today (12/15/22). In both cases, there was no warning. Thankfully, in both cases, we were at low speeds and able to coast to the shoulder and restart the vehicle. After restart, the vehicle operated normally with no warning lights. This seems to be the exact issue as described in NHTSA Recall 22V-865.
While driving down the highway, my Jeep started to violently jump. I had to completely come to a stop in the middle of the highway before my jeep would stop jumping. I was going about 65 in heavy traffic which was very scary.
When travelling at highway speeds if the car hits a pothole or other bump the road, the vehicle starts shaking violently. The steering wheel starts shaking, and the vehicle becomes extremely hard to control at highway speeds. I feel that is very unsafe because there is no way to get out of this shaking unless you slow down completely and pull over to the side of the road. I brought the vehicle to the dealer and was told that the steering stabilizer needs to be replaced.
While driving on the highway in heavy traffic, the whole highway came to a dead stop which meant I had to slam on my brakes and when I did the rear bench seat flipped forward and threw one of my dogs onto the floor. After getting home I checked the seat and realized that there is no latch to hold the seat in place.
In late October I started experiencing a total vehicle body "shudder" when driving on the freeway and hitting uneven paving. This condition started getting worse and worse. The car was unmanagable when travelling at a speed over 58 and hitting uneven paving - the shudder took over the entire car and steering. There was no recourse but to try to safely pull over and stop the car. Upon research I found this is a now COMMON OCCURENCE called the DEATH WOBBLE. Generally it happens in modified Jeeps however my car is les than two years old with less than 16,000 miles on it. When I could finally get time at the dealership I was met with, oh yes we had five new jeeps in here just last week with this condition we are seeing it all the time. The part that is supposed to provide remedy is back ordered by at least three weeks - is this as there as so many incidents?. The dealership told me to take my car home until they had a part. The car is NOT SAFE to drive at any accelerated speed with this condition. There was no prior warning of this condition and nor would I expect it in a new vehicle but upon research I am learning how many people are experiencing this and questioning why there has not yet been a recall. The part offered as remedy by the dealership - the steering damper - has been identified as a "band aid" - and that it is likely the condition will re-occur. This is not acceptable or safe for any new Jeep owner (or any Jeep owner) I urge, no I BEG you, to investigate this "death wobble" condition and strongly consider a recall for the manufacturer before there are serious injuries and deaths caused by this. Having personally experienced this it is a terrifying experience - the entire car feels like it is out of control and everything is going to fall off including the tires and that the axle will break - it makes me never want to drive that car again with any degree of confidence and feeling of safety. I urge you to just google DEATH WOBBLE. Please help
The contact owns a 2021 Jeep Wrangler. The contact stated that while driving at various speeds the vehicle would not properly accelerate while depressing the accelerator pedal. The vehicle also jerked while driving. The cause of the failure was not yet determined. The local dealer and manufacturer were not yet notified of the failure. The VIN was not available. The failure mileage was 7,000.
The contact owns a 2021 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 22V865000 (Engine) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
My 2021 Jeep Wrangler Unlimited has 12,500 miles on it and in October 2022 I noticed that when I drove over 50 miles per hour on the freeway or hit a pot hole the car violently shakes to a point where I feel I am going to crash. I have to step on the brake slow the vehicle down to stop the shaking then I can accelerate. I made an appt to get the vehicle serviced on 11/16/22 that is when I was told the Steering Damper was faulty the dealership had to order the part with no estimated time of delivery. On 12/1/22 the steering damper was replaced. The dealership told me this can happen again. This vehicle is new I have never taken it off-roading, I have only driven it on the roads and freeways. Why would Jeep Chrysler continue to sell Jeeps knowing this issue is happening. Driving on the freeway and braking to stop the vehicle from shaking is extremely dangerous. After extensive research its called the Death Wobble. This is gross negligence from Chrysler to knowingly sell a vehicle that has a reputation of having a death wobble and putting people's lives in danger. I want to know what my options are.
Experienced what is called "jeep death wobble" at high speeds on the highway. Lost control of steering and vehicle felt like it was coming apart. Would happen anytime I reached 60 mph and hit a bump on the road. Extremely dangerous and frightening. Jeep attempted to fix the problem with steering dampers, but now feels completely unstable when I drive. Also have an open safety recall which they cannot repair until next year when parts are available. I feel unsafe driving this vehicle and want Jeep to purchase it back without a huge loss on my part. I don't understand how a serious safety recall can be issued with no resources to address or repair the problem.
Since purchase of the vehicle the steering has had a "wobble" after hitting a bump (bridge transition on interstate is most common). The wobble occurs at higher speeds 60-75 mph. The wobble has gotten worse and I would now classify it as the "death wobble" that is commonly reported on the internet forums. It literally shakes the wheel (and front end) so violently that you have to slow down to 40-45 mph to make it stop. It is unsafe to have to brake this hard on a high speed road to stop the vibration of the vehicle. The vibration is violent and observable from outside the vehicle as a trailing vehicle informed me. Also, a young or inexperienced driver may not make the proper decision to address the violent wobble. I have had the vehicle inspected by a local Jeep dealer and they plan to order a new steering stabilizer (amazingly backordered with no committed delivery date). My concern is whether this is a repair or a band-aid. Will this continue to happen? This vehicle had the issue from purchase and it got extremely violent within 22,000 miles. Will I need to take it to the shop for a new stabilizer every 20,000 miles? Would like some facts on what the root cause is and how the stabilizer will permanently fix the issue. Also, why is this not a recall?
This Jeep is unsafe. The jeep has a problem when you are driving 70 miles per hour on the highway. If you go over a bridge with road bumps or hit a pothole, the Jeep goes into an uncontrollable wobble. I have to slow down to about 40 miles per hour to get the Jeep to stabilize. Suddenly needing to slow down because the jeep feels like it will shake itself apart is incredibly dangerous. We tried to have it fixed at a dealer in Vermont and they said it was fixed but it isn't. I took it to the dealer in Albany NY today where we bought the Jeep and it happened again on the way. They tell me that it might take up to 2 months to get a part - a steering dampener - to fix the problem. This car is unsafe. How can there not be a recall on this issue?
This is the best explanation I can give you. "The National Highway Traffic Safety Administration (NHTSA) is looking into complaints about the dreaded “death wobble” in the steering system that some drivers have reported. In short, the steering wheel begins to shake quite badly after hitting a bump at higher speeds. The shaking goes away once the Jeep slows down, but it can be a rather frightening situation for drivers – especially on a busy highway." My Jeep had the "Death Wobble" issue fixed almost a year ago. Right now it is back at the dealership for the 2nd time for the exact same issue. Their service department said it's rare that it occurs a second time but I do not believe them. When picking up my loaner vehicle at Enterprise Rent a Car the representative asked what issue I was having with my Jeep and she replied we are hearing that a lot of people are having that same issue right now. It happened 3 times on a recent trip to Tucson and 2 times on the way back. This time they are replacing the steering damper (again) front shocks and several other parts. It is still under factory warranty.
Jeep issued this recall on the fuel system but has no parts to repair. They said the dealer could install a temporary repair but my dealer said they don’t know what they are talking about. They have not offered a suitable solution and I’m stuck waiting with an unsafe vehicle.
I was driving my 21 4xe on e-save mode with a quarter tank of gas left and about quarter of my battery life left when it suddenly powered down while driving. I had my ten year old son with me when the Jeep suddenly shut down in the middle of the street without warning. Seconds before shutting down the “D” light on the shifter started blinking, a red battery indicator flashed on the screen and then it was dead. I moved to the far tight lane as fast as I could. Although I was able to get over, it still died in the middle of moving traffic. I almost had a wreck! Called roadside assistance and waited 45min for a battery jump. They came but the jump did not work. All the lights came on but my jeep would not start. Had to wait another hour and a half for a special tow because it wouldn’t go into neutral. Finally, the police showed up because we were impeding traffic and I was then able to get a tow after 2 1/2 hrs in the middle of traffic with my son At Night! Eventually we had it towed back home because it was so late. But now I have to have it towed to the dealership I purchased from which is 45min away. So frustrating! Everything was fine, no warnings until seconds before powering down.
Driving at highway speeds in Idaho on a road-trip from California. Vehicle suddenly shuts down with warning lights saying to put in park. Very dangerous as there is little to no shoulder on this stretch of highway. Cars had to swerve around the vehicle as it rapidly lost speed. Check engine light is now on. No warning lights prior to sudden shut down.
While stopped at a light on a busy highway I heard a loud sound similar to the automatic emergency braking system engaging. When the light changed the vehicle would not move. I tried turning it off and then back on again with no luck. The dash displayed the message "service charging system" and then ultimately illuminated an icon for the 12V battery and the charging system. I wound up having the vehicle towed to a local dealer where it currently remains waiting to be repaired. My biggest fear here is that there was no way to move the vehicle, some type of limp mode would be a much better solution so at least I could have moved out of traffic.
The incident occurred when I attempted to shift the transfer case into 4-Low. The sequence of events is as follows: 1. I stopped the vehicle and shifted into Park. 2. With my foot on the brake, I shifted into neutral and attempted to move the transfer case lever from 4-High, to 4-Low. 3. As I started to move the transfer case lever, a warning appeared in the instrument cluster stating, "Vehicle speed too high to shift". 4. Auto-Park engaged 5. The engine, uncommanded, with my foot still on the brake, began to increase in revs slowly. 6. Check engine light illuminated, the engine continues to increase in revs. 7. When the engine reached 6-7k RPM, I hit the engine start/stop button and held it down until the engine turned off. The engine was still climbing in revs until this point. 8. I restarted the engine and could shift into 4-Low successfully. "Off-road cruise control disabled" warning light illuminated and remained on until I shifted back into 4-High. Check engine light remains on after multiple starts.
I have a 2021 Jeep 4xe that suddenly stopped traveling 50-60 mph. I lost power, power steering, breaks and acceleration all at once on a busy multi lane road. I had more than half a tank or gas and 83% battery and had an oil change maybe 1000 miles ago. My car went from high speed to stopped in a matter of 3 seconds giving me no warning lights until it happened. I managed to use the downhill I was on and all the arm power I had to get to a side street. After 15 mins it started working again, but I had tt towed to a dealership to check out. It shows on here I have the odometer recall outstanding, but I actually have that one completed. I lost my odometer around 13000 miles driven and went approx 3 months without one as the dealerships had no idea how to fix or order the part. Thanks [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
I was driving on the expressway when the engine suddenly slowed the car, I lost all ability to use the gas pedal. The deal found metal shavings in the engine leading to the engine being replaced. Prior to this I had several check engine lights that when the dealer looked at the vehicle, they simply reset them and told me all was ok. I lost all power on the expressway- all passengers in the car felt it and were terrified. In a separate incident also on the expressway I experienced a violent wobble and rattle of the entire car including the steering- I have a video of this as my daughter happened to catch it. It felt very dangerous and I had to slow to stop it. It happens when I hit a bump. This is a new vehicle with less than 10 K miles.
Vehicle steering is very sloppy and vague. Vehicle wanders on road, wind blows car out of lane, steering wheel has 5 inches of free play before tires are turned. At 55 mph vehicle went over road imperfection and I lost control of steering for a second - the car seemed to jump in the air.
The contact owns a 2021 Jeep Wrangler. The contact stated while stationary at a traffic light, multiple warning lights were illuminated and the vehicle failed to shift out of park(P). The contact stated that a Police Officer assisted in manually moving the vehicle out of the street. The vehicle was not drivable. The contact towed the vehicle to a local dealer but was informed that the location did not have an employee to service the vehicle. The contact then towed the vehicle to Garden City Jeep Chrysler Dodge Ram (283 N Franklin St, Hempstead, NY 11550:(516) 336-4712) where it was diagnosed with needing the hybrid battery replaced. The vehicle was repaired but failed to fix the vehicle. The manufacturer had been informed of the failure. The failure mileage was approximately 6,700.
Early clutch failure
Problem is the steering on my 2021 Jeep Wrangler Sport 4X4. Received the vehicle in August 2021 and immediately noticed a problem with its steering. After several visits to the dealership I was told they knew what was wrong that it was something about steering calibration. but they had no way to correct the problem because Jeep had not provided a mechanism for a fix. The best I can describe the steering problem is that there seems to be excessive steering wheel play, and wandering/drifting of the vehicle while driving requiring constant left to right and then right to left steering to keep the vehicle going straight in its traffic lane. The vehicle only has 3,000 miles driven. I am hesitant to drive on any expressway because of the unstable steering.
Vehicle loses power without warning. This has occurred numerous times, twice on a crowded freeway when I had to navigate across 5 lanes of traffic. Dealer was unable to isolate and repair the problem the first time. Vehicle is in for repair again. An internet search indicates this is not uncommon and at least two class action suits are pending. I'm shocked this life threatening fault has not already been reported to the NHTSA. Repair codes are : P1E1D control module improper wake up performance, U1817 Lost communication with hybrid powertrain control module on D-PT, U0293 confirmed, lost communication with hybrid control module.
i was. driving on the FWY, when I pass the bridge, there is a small rupper bump. the car starts shaking vertically and starts to slow down in the middle of the Fwy. I try to speed up to pull over to the right, but no response, where I felt the gas peddle is not working at that moment. I was lucky there were not too many cars behind me on the Fwy. I went to the dealer and they say something about, dead throttle.
I pulled my Jeep into my driveway. I put the car in park with my foot on the brake. When I went to turn the car off, I heard a loud sound coming from the car. the car jerked forward, my foot still on the brake, and then it took off into the side of my house and garage. I tried to stop the car with the brakes and it wouldn't stop. After it hit the house, I looked down and the car was still in park. I had to restart the car as it shut off after hitting the house, I put the car in reverse and backed it up. When I put it back in drive the car wouldn't move. Only reverse worked. After an hour the car started working in drive. I had the car towed to the dealership. They told me that there were no error codes and that the care is fine. I now have zero confidence in this car. This is my fourth Jeep Wrangler and I never experienced anything like this. Has anyone experienced or heard of a similar issue?
This vehicle was purchased new. From day one there has been concern with the steering on the Wrangler. There is excessive play in the steering of about one inch. As a result the vehicle wanders making it difficult to control. This behavior is most notable at speeds between 40 to 70 mph. Complaint has been made to dealership two times. First visit they indicated no trouble found. Second visit they said the behavior is normal. Bottom line; driving this vehicle is a safety risk.
Had an auto accident was going between 30-40 miles and the airbag did not deploy. I hit my breast and abdomen against the wheel and have multiple bruises and bruised ribs. I feel that if the airbag would have worked properly I would not have these types of injuries.
The plastic seat position return broke on both sides. The passenger seat is now locked in a forward position and the drivers seat leans backwards. This was addressed TSB 23-020-19 for previous models but the problem continues. This creates a very unsafe condition for the driver and passengers leaving them stranded and harmed if it reclines while driving.
4xe wrangler - driving for about 30 min in the pm when the red turtle symbol with the battery came on - 4xe had 20% battery and 3/4 tank of gas and could not switch from hybrid to eSave. 4xe went from full speed (45) immediately down 5mph to 0 mph a minute leaving us at the entrance of a local street (no shoulders). Dashboard said to place it in P and then select a gear - we placed it in P but was then unable to change gear (4xe was still in run mode). At this point everything locked up and after a Christmas tree dashboard light display the car went dark with only the hazards running. Had to use flashlights to make sure cars would not run into the back of the jeep Couple of minutes later our hazards lights also cut out. Towed to Dealership where they replaced the 12v as a resolution. After picking up the jeep i could not get it into electric mode, called the dealership who requested it back to pull codes. On the way back same exact issue happened again on a busy road. It's still at the dealership. Check out 4xe forum there are many reporting the same issue. I have had this car 16 months and have experience 3x the car suddenly dying with no electric but with a plenty of gas, once at 70pmh on a interstate and twice at 45mph
I was driving home from a trip to the store. I stopped at a red light and all of the sudden I got a message that traction control failed, service charging system, and power train failure occurred. I had no power to move the car and the brakes barely worked. It told me to put it in park and restart the Jeep. I was able to roll downhill to the median out of traffic and put it in park and restart it. It seemed to work normally until I went another mile or so and it happened again. This time I was in motion and had a very difficult time stopping in the middle of traffic to put the Jeep in park and restart. This is a VERY serious problem and I’m very lucky it didn’t happen on the interstate. I am a member of two Jeep 4xe groups on Facebook and this is a reoccurring issue that is extremely dangerous.
The contact owns a 2021 Jeep Wrangler. The contact stated while driving 70 MPH, the vehicle started overheating. The contact was able to pull over where he waited for the vehicle to cool down, but the failure continued. The vehicle was towed to the dealer where unknown parts needed to be replaced. The vehicle was repaired. The manufacturer was not contacted. The failure mileage was 4,800.
While driving on the freeway at about 70mph, my vehicle shut off completely and I had to pull over to the shoulder. While pulled over I was unable to restart the vehicle for about 45 minutes. Vehicle dash displayed “Service Transmission, E-Drive Unavailable, Charge system fault.”
I have just over 27k miles on my jeep. It is a family vehicle and stays on road only. I noticed this last weekend that it is starting to suffer from the classic Jeep "death wobble" when driving on the highway under certain circumstances. Classic "higher speed" "possibly turn on a highway" and maybe the bumps of a bad road or a bridge transition and the front end shimmy's nearly uncontrollably. Was on the way to the dealership to get an oil change already. Asked them about it, he said it'd be nearly a month to get it diagnosed. Did some research, apparently this is an ongoing issue that is getting reported to Chrysler and the NHTSA already with possible "fixes" being replacement dampeners or a new steering box. I don't know what Chrysler will do at this time as the diagnosis date is in the future but... a replacement dampener seems to only bandaid the issue. The real issue is some other fault that wears the dampener down early. Replacing it or upgrading it only hides the fault. I believe they are making progress with the idea that the aluminum steering box stretches and needs to be steel but can't say 100%. What I do know is it's scary as hell when it happens and given that the jeep is already prone to a short wheelbase and higher center of gravity, any high speed steering uncontrollability should be considered critical and not "slowly looked at".
Went on a 1600 mile round trip from Florida to Pennsylvania. On the way back down to Florida my upper coolant hose busted and stranded me in South Carolina, 300 miles from Florida. Was on the side of the interstate with less than 20k miles on a new jeep. Thankfully no fire or anything started and the engine was close to blowing up. Only took about 45 seconds for the engine to over heat once the hose busted and I pulled over.
I was driving down the freeway, came upon traffic which caused me to come to a stop. When the traffic cleared and I put my foot on the gas, the jeep refused to go forward and stalled out. I had just enough power to get to a safe area on the side of the freeway. My jeep flashed the D on the gear shifter and I got a notification to put the car in "park." On the control panel screen it showed "check charging system" and "check transmission." It also showed a message showing blind spot alert was disabled and the battery light. I had nearly a full tank of gas when this happened and at least 34% of electric left to drive on electric mode when this occurred. My Uconnect app showed the message "charging fault error has occurred" when this happened on the freeway.
The contact owns a 2021 Jeep Wrangler. The contact stated while driving 70 MPH and going over a bridge, the contact felt the vehicle shaking. The vehicle was taken to the dealer and the tires were rotated; however, the failure recurred. The vehicle was taken to the dealer where the dampers where replaced; however, the failure persisted. The manufacturer was contacted and covered the repair under warranty. The failure mileage was 13,345.
When starting the vehicle after sitting for an hour, there was a strong smell of a sweet substance and the cooling fans were running at full speed while stationary. Approximately 3 minutes later the vehicle stated the engine coolant temperature was 280 degrees Fahrenheit and to pull over. After pulling over and shutting off the vehicle on the side of the road, driver noticed a large puddle forming under the vehicle of pink color and was dripping from the front drivers side of the engine, at the water pump and coolant reservoir was empty. Vehicle was towed by Jeep roadside to nearest dealer who cant look at for a week.
The clutch plate overheated, fragmented and destroyed my transmission on 6/22/2022 as I was driving on the Pennsylvania Turnpike at around mile marker 61, at a speed of 65 miles/hour. When I got on the turnpike in Monroeville Pa, I could smell a burning smell, but I figured that I was passing through an area where someone was burning something outdoors. Around mile marker 60-61 I started having difficulty keeping the RPM's up and my speed up to the speed limit. shortly after I heard a banging/clunking noise and I got off the highway. My Jeep was towed to Monroeville Jeep. Monroeville Jeep called the next day 6/23/2022 and said that the clutch plate overheated, fragmented and destroyed the transmission and it is not covered under warranty since the transmission did not fail. I had previously taken my Jeep in to Diehl Automotive on 7/19/2021 for recall #Y07/NHTSA 21V-028 to have the recall done. What happened to my Jeep on 6/22/2022 is exactly what the recall said would happen if I did not have the recall work done. In the weeks prior to 6/22/2022 I did notice the RPM's acting erratically but not being a mechanic I had no clue what was going on. other than that, there was no warning signs. There is now at least 30 other Jeep owners who had the recall done, some had both recalls done and the recalls failed to prevent the clutch plate from overheating, fragmenting and destroying the transmission
While driving the jeep it gets a error code that says Service Electric throttle body. I’ve owned the car for about 20 months. This is the fourth time this issue has happened. Seems to happen every 5 months or so. The first time they replaced the throttle body. Second time they replaced it again and had it back for one day and the issue popped up again. They then said they would replace it but it had to be something else since it was a brand new throttle body. They ended up replacing the PCM and I was without the Jeep for an entire month. This time I went in and they said it wasn’t the throttle body. So they cleared the codes and I went to pick it up, when I turned it on it tells me to service electric throttle body. I couldn’t even make it out of the dealership parking lot. When this issue happens. No matter what speed you are at it literally decreases your speed to 15MPH. Luckily I have never been on the highway when said issue has happened. It is a serious safety concern. This last time I had my two children in the car with me, my 2 year old daughter and my 1 year old son. I do not feel safe, or that this car is reliable. I have been reading forums about this said issue and I am not the only one having them. That is where I got the information to come here. I hope it is something you can look into. It isn’t a good feeling to buy a brand new car and not feel like it is reliable or safe especially with your small children in the car. Thank you for your time.
The contact owns a 2021 Jeep Wrangler. The contact stated that while at a stop light and attempting to accelerate, the vehicle would not drive forward and the gear shifter lights began blinking. Suddenly the vehicle would lurch forward and backward crashing into both the vehicles in the front and rear and a third parked vehicle before finally the driver was able to shift into park and turn the vehicle off. During the incident, the Stability Control, ABS, and Traction Control warning lights had illuminated. The vehicle was later driven to the police station but the warning lights were still illuminated. During the incident, no injuries were reported and a police report was taken. The manufacturer was contacted and later retrieved the vehicle for evaluation. No further information was available. The local dealer was also notified of the incident. The failure mileage was 15,000.
When driving down the road the vehicle completely shuts down, comes to a sudden stop and service charging system message displays on the dash with no prior warning. After turning the ignition off and restarting the vehicle starts running perfectly normal.
Front End Shakes Very Bad And Gets Worse The Faster You Drive UNKNOWN
the piece that holds the front seats in place (that slides them back and forth) is cheap plastic that breaks very easily. I have a brand new Jeep I cannot drive because the seat slides back and forth without locking into place, the plastic piece that locks it is very thin plastic
PHEV issue. My vehicle will be using electric only mode and the internal combustion engine will turn on minutes into the trip and the battery usage is ceased. The instrument cluster will show “Electric Mode Temporarily Unavailable.” The vehicle will continue using gas engine only until the vehicle is turned off. When restarted, electric only mode is available and accessible. This message is not related to Fuel and Oil Refresh Mode. I am not using the heating or cooling system and driving local roads with a short commute. The ambient temperature is in the 70s/80s and the vehicle garaged and charged nightly. This vehicle behavior is not favorable and certainly defeats the intend of purchasing a PHEV. The vehicle spent the last three weeks at the dealership for another issue with the PHEV and waited three months for the replaced two parts to arrive. The issue was causing faults and the check engine light to come on with only 87 miles on the odometer. There is just 2477 miles on the vehicle, and the dealership service department is unable to troubleshoot the issue further as no fault codes are generating. This issue may be software based, but needs to be addressed to have a properly functioning PHEV.
I just inspected my side panel windows before driving on the road, I had been on the highway for about 10 minutes going about 65pmh when I started to slow down for my exit and my passenger side soft top panel blew off into the highway. A few cars ran it over, I risked my life to retrieve it. Had there been a motorcyclist behind me I’m certain they would have died, as this incident caused others to move trying to avoid the panel as it blew up in the air. My soft top was back at the time, I can’t believe this happened to me and now I’m terrified to drive on the highway even if I replaced this panel. I feel it’s a huge safety risk, I’ve found many other complaints in blogs and on Facebook about it. I also noticed that the passenger panel is double the price of the driver side panel which tells me companies are making $$ of this risk.
I am now trying, for the third time, to have Jeep dealership resolve a classic symptom of "The Death Wobble" that has manifested for the last year with our under 20,000 mile vehicle. Two hours ago, I encounter a sever episode of a recurring issue with my 2021 Jeep. At speeds above 50mph, the Jeep's front-end will begin to shake violently after crossing the leading edge of a a bridge on the Florida Turnpike. The oscillations which rotate the steering wheel can become violent and will not smooth out for up to a quarter mile. Two dealers have replace steering dampeners and more recently front shocks. The replaced shocks seemed to work but now, less than three two months late, the Death Wobble is back and worse. At the moment of wobbling, the Jeep is not safe. It would be even more dangerous for folks who may be on snow and ice. I have been driving for over 50 years and am also a very good mechanic. My 2021 is the first year of the Hybrid and perhaps the front-end geometry is at issue.
IMPRESSIVE HANDLING AT THE STEERING WHEEL, LOTS OF PLAY AT THE STEERING WHEEL
The contact owns a 2021 Jeep Wrangler. The contact stated while driving 55 MPH, the vehicle started shaking abnormally. The contact stopped the vehicle and waited before proceeding. The contact then drove over a bump in the road and the vehicle started shaking again. The vehicle was towed to the local dealer but was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 31,000.
mY jEEP WRANGLER HAS BEEN TAKEN TO THE DEALERSHIP SERVICE DEPARTMENT A TOTAL OF 4 TIMES FOR SEVERE SHAKING PROBLEMS WITH THE STEERING WHEEL COMPONENT MY CAR SHAKES UNCONTROLLABLY WHEN the car reaches or goes OVER 40 MILES AN HOUR. The whole vehicle shakes including tires and wheels, it has gotten to the point where shaking will not stop at all unless I bring the car to a complete stop. they have made zero attempts to diagnose the car the service department does not even test drive the vehicle at all the miles in when taken to the dealership are the same miles out when I pick up the car I'm terrified I'm going to eventually get into an accident I have no other choice but to drive the car as is my only means of transportation. The fourth repair didn't happen until 6.13.2022 I waited on a part for three months. the part was ordered back on 3.22.2022 an
While driving my vehicle and going about 30-40mph, the dashboard began flashing and telling me there was a charging system failure. At that point I could no longer accelerate and the "D" light on the gear shift was blinking. After putting the car in park, it would not allow me to change the shift gear to a different position. The Jeep app on my phone alerted me that my vehicle could not charge which was strange because I was driving and not charging at all. I had to pull over in the middle of a very busy intersection and turn off my car and turn it back on just to get it going again. When I turned it on, everything was back to normal and I was able to drive. This is very dangerous and luckily I was not on the highway and going 60mph when this happened or it could have been catastrophic.
Car had 7,000 miles when suddenly began a very bad wobble after driving over bumps such as expansion joints at bridges or transitions to change in pavement. Car has begun to drift very badly making it more difficult to continue a straight path. Car wobbles on most road that are not smooth.
Brand new 2021 Jeep Wrangler Unlimited Sahara 4xE (purchased 02/03/22 for $57,295) with 1,300 miles on it shut down while traveling at full highway speed (75 mph) on a major highway in the San Francisco Bay Area. The system flashed a 'stabilizer system' warning and immediately lost speed and did not respond to pressure on the gas/e pedal. We turned on the hazards and coasted across several lanes of traffic to the shoulder. After restarting, the dash displayed a check engine light the remainder of the trip, and the engine cut out one more time on the way home in a much slower safer area, thankfully. This is the second similar/major issue with this vehicle. On March 10, 2022, with only 419 miles on it, the vehicle displayed a charging error message at attempted start, provided no power to the engine, and locked itself in 'Park.' Fortunately, this engine power failure and subsequent shutdown occurred in our driveway rather than at highway speed. The vehicle was at Jeep dealership service from 03/11/22 to 04/04/22 and the issue was escalated to Fiat/Chrysler/Jeep engineers. Jeep engineers recommended six separate updates, none of which were successful. Ultimately, a part was taken from the Jeep assembly line and shipped to the dealership for use in my vehicle. The car rental fees related to this incident, which I'm yet to be reimbursed for, were $6,900 for a similar but older base model vehicle.
A coolant fitting came loose from the engine block, spewing coolant and steam from the engine bay and partially obstructing vision through windshield. After researching online I see this is a very common issue on 2018-2022 Jeep Wranglers.
Subject: 2021 Wrangler Unlimited (3.6L) Automatic with manufacturing defects. I am writing this email to complain about my 2021 Wrangler Unlimited (3.6L) Automatic that I Purchased on 28 November 2021 from Trading Enterprises company LLC Al-Futtaim group(sales Office Dubai UAE-DFC). Unfortunately, The Jeep’s problem started on day one drive-by suspecting strange noises coming from the Engine’s side. I requested an appointment at Trading Enterprises Dubai, and the Service Advisor told me the sound is normal (it's a new car, and the noise will go after some time). In January 2022 I went on a mountain camping trip with my small family in Fujairah city and suddenly the car’s power was cut completely on a steep mountain(Have shared the videos with the TE team showing the front wheels are not spinning). The car was about to roll over and I was embarrassed, frightened, and worried about my family’s safety. I managed to get my family safe out of the car and, with the help of friends, I took the car to a safer place. On 29/1/2022 (TE Walk Around Inspection) after the test drives, the TE team requested to keep the car for proper checking and after a few days, the Service Advisor informed me that it was a problem with the 4W system, especially considering that 4L was not engaged due to a wiring problem and they had to rectify the issue, I swallow it with pain. The car is sluggish when accelerating in the first gear and misfires when I depress the gas pedal, I was on a construction site where they have a ramp and suddenly a big truck shows up and so I needed acceleration from the car but it doesn’t respond. The gas pedal was to the maximum and it still doesn’t work, it was a huge close call as I nearly crashed into a truck. On 13/4/2022 I experienced the same issue on the sand and the highway with extra problems and decided to visit the TE as I can't take this anymore, TE team requested to keep the car to check the issues. 8 weeks now and the car is still with the dealer
Driving at approximately 50 MPH, I lost power steering and the indicator/warning lights on my dash, including ABS, were all lighting up or seemingly resetting. I was able to limp it home when I regained power steering about 20 feet from the driveway. So at the moment, it's not possible to observe the issue. Loss of power steering at that speed to a less experienced driver than myself, such as one of my children could have proven catastrophic. I am currently having the vehicle towed to the dealership. There was no prior indicator or warning before the incident occurred. ~ I did a quick search on what the problem could be and found this video on youtube (not mine) which shows almost exactly what happened to my vehicle ... https://youtu.be/Sewnurqrzq4 (I know clicking links isn't always allowed, so what I searched youtube for was "2021 jl loss of power steering and all warning lights on" and the video was the first result uploaded by a user by the name of Robert Ballard. The video name is "2018 Jeep JL Unlimited Rubicon Electrical Issues" and was uploaded Jun 25, 2019. )
We had just reached highway speed of 70mph and the Jeep began a normal regen cycle. However, the engine revved up on it’s own and the check engine light came on and a message that stated the exhaust filter was 100% full see a servicing dealer. Then without any warning, the Jeep went into limp mode from 70mph-50mph. With no notice, we were thrown forward due to the sudden decrease in speed. This action caused the vehicles behind us to swerve to avoid collision. My adaptive cruise control shut itself off and the electronic throttle control warning light started flashing. My throttle control was weak and unreliable, taking a lot of pedal to respond and then not needing hardly any pedal and would surge forward with sudden speed. It was a very dangerous situation. We continued driving in limp mode as there were no safe locations to stop and we didn’t have any cell service. Both malfunction lights remained on and we drove straight to our dealer. They said the EGR cooler failed and clogged up all of the EGR system with soot and then burned out the catalytic converter. They were able to clear the soot out of the system and cleared the malfunction lights so we could drive it home as they didn't have any loaners to offer us. The service advisor told us if we had another vehicle we should park the Jeep and not drive it until the parts come in. They have no ETA on either the EGR cooler nor the catalytic converter. I have been in contact with the manufacturer and there has been no progress on sourcing parts, I am looking in to pursuing a lemon law claim as this vehicle is not compliant with any emissions standards and if not repaired will injure us and others. It is available for inspection with notice, as it is parked at my house I would prefer advanced notice of any inspectors arrival. The warning lights are no longer on, but it sounds and runs like crap and even if the parts are replaced I will always worry that it will do it again. We could have been killed.
The contact owns a 2021 Jeep Wrangler. The contact stated while driving 80 MPH, the clutch fractured, causing the vehicle to lose motive power. The vehicle was towed to the dealer. The dealer related the failure to NHTSA Campaign Number: 21V028000 (Power Train) associated with the VIN and informed the contact that the clutch needed to be replaced. The dealer declined to perform the recall repair. The contact stated that he had not received notification of NHTSA Campaign Number: 21V028000 (Power Train). The vehicle was not repaired and remained at the dealer. The manufacturer was made aware of the failure but informed the contact that it was at the dealer's discretion to honor the recall repair and provided no further assistance. The failure mileage was approximately 31,000.
Traveling about 55 mph and a car in front of me, exited to the right in a different lane. My jeep slammed on the brakes as I was in the lane beside the turning car. Scared me to death, there was nothing in front of me and thankfully, there was no car behind me. Very scary feeling and almost lost control
1. Water leak and windshield cracked because windshield seal broken. Windshield seal found to be broken or cracked by dealership. 2. Windshield cracked and water leaking into Forward Crash Collison Avoidance Radar housing and onto viewscreen which has quit working. 3. Cracked windshield causing visual impairment.
1. Road bumps on interstates and highways causing severe death wobble. Vehicle practically uncontrollable until coming to almost complete stop. 2. Inspection found steering stabilizer to not be correctly dampening steering linkages from road bumps or road variations at moderate to high speeds. Manufacturer has had this problem for 3 years and vehicles keep coming from the factory with the wrong bolt installed. 3. This problem almost killed my family while on the Interstate.
Drivers side rear bushing/suspension issue which causes creaking and abnormal noise. This was believed to by a defective bushing by an independent automotive repair shop. When shown video evidence of the issue, they agreed it was abnormal, but “couldn’t recreate the issue on their own. FCA has been made aware of this ongoing issue and offered no solution. A failed/failing bushing can lead to a lack of control in steering, as well and less responsive breaking. This is a legitimate safety concern with FCA, Jeep, and Apple Jeep of Hanover have refused to correct. Video file too large to be uploaded.
Cylinder head failure caused engine to leak engine oil. Ultimately FCA was able to repair the defective upon replacing a cylinder and head gasket multiple times. The true cause of the leak was never determined as the replaced head did not appear defective. This is being reported to NHTSA due to numerous defects and safety concerns that have arisen with this vehicle.
The exact cause on my vehicle is currently unknown, but this is definitely a suspension & steering related issue. There are numerous previous reports of what I have had occur to me "death wobble" multiple times now in Jeep Wrangler forums and YouTube online. We can reproduce with video of the issue. The Jeep forums indicate that it is usually suspension/trackbar/control bar/bushing/or improperly tightened bolts on these suspension areas. I have taken to two different dealerships within a two week period who have inspected these components and not found anything abnormal. The problem occurs when driving at speeds between 45 and 70 mph and driving over a small bump, bridge transition, expansion joint. The entire vehicle begins to shakes violently, including the steering wheel. You can only recover by pulling over to side of road to complete stop. This is extremely dangerous in construction zones, rush hour/high traffic situation. The vehicle has been inspected by two separate Jeep dealerships. Both were aware of the problem being experienced occurring on other Jeep Wranglers, known as "death wobble". Neither dealership found a problem in their inspection. The first dealership could not reproduce on their road test. After getting car back, we drove approx. 30miles on highway and the problem occurred two times in that distance, both times over bridge transitions. We then took to second dealership. The second dealership said they did feel something in the steering, but nothing violent or unsafe during their road test. They are ordering a steering dampener replacement part, but is on back order for 2wks+. There are no warnings or other symptoms of the problem prior to the failure. My wife and I first started to experience a steering bump at around 20k miles (a couple thousand miles after purchase).
Vehicle wobbles and is difficult to steer on interstate.
4 times I have started my 2021 Jeep 4xe and the engine light came on and wouldn’t shift out of park. It would take around 10 minutes and numerous attempts turning it off and on to get it to shift out of park. Once while driving on the highway the Jeep shutdown at 60 mph slowly down to 30 mph suddenly. There was a warning on the dash that said to put the car in park and then odd. I pulled over to the side of the road to have the Jeep locked in park once shut the system off. Another time after having gotten it back from the service department at the dealership for the lock up issue, the Jeep wouldn’t accelerate higher than 45 mph.
The contact owns a 2021 Jeep Wrangler. The contact stated that the 3-piece hard-top was uneven and he could hear outdoor wind while driving. The contact took the vehicle multiple times to the local dealer to be inspected however, the mechanic was unable to determine the cause of the failure. The contact replaced two of the hard-top pieces but continued to experience the failure. The manufacturer had been informed of the failure. The failure mileage was approximately 15.
Red Turtle warning light appears and the vehicle slows down immediately to 5~8 mph. Happens without warning and apparent triggers. Occurred multiple times in last week on freeways, exiting parking lot and on side road.
I bought a brand new Jeep Wrangler Rubicon 4xe in July 2021. Starting in December of 2021 and continuing to this day I will periodically get an error message that says "Service Hybrid Electrical System" and the car will either not start or shut off while it is in motion. I have contacted Jeep Cares and have been elevated to their customer retention group to continue to try to solve this issue. The dealer has been great at trying to fix the issue but they have admitted that they don't know what it is or how to fix it and are relying on the national Jeep engineers to help try to fix it. Talking with the mechanics at the dealer they keep saying the national Jeep engineers are just guessing at this point on what the issue is and they don't know what the issue is either. I am far from the only one that is having this issue. If you search any Jeep forum you will find countless other owners with the same issue, https://www.4xeforums.com/search/37154/?q=service+hybrid+electrical+system The underlying issue with the Jeep 4xe's is a huge public safety issue. This is due to the fact that the Jeep 4xe will randomly turn off while driving, such as driving down a highway going 60mph.
The contact owns a 2021 Jeep Wrangler. The contact stated that while driving at various speeds, the front end of the vehicle would violently shake and vibrate while driving over bumps in the roadway. The vehicle was taken to the local dealer who replaced the front shock absorbers and rotated the tires however, the failure persisted. The cause of the failure was not yet repaired. The manufacturer was not yet notified of the failure. The failure mileage was 18,000.
3/7 7:50 AM Jeep driving in electric mode and slowly pulling up to a stop light. Jeep started beeping and threw an error about shutting down and immediately stopped on its own in traffic. Turned Jeep off and on to continue driving. 3/5 approx 10:00 AM. Jeep idling in parking lot for approximately 20 minutes in e-save battery charge mode. Jeep turned off with a charge fault error.
My windshield has cracked 2 separate times. I got it fixed by safelife after the first, the second just happened today. Both times I never heard anything hit the window and the crack just appeared. I had a jeep wrangler before this one and never had any issues with the windshield. This one is brand new and has been on the road since Nov 2021 and now has 2 issues. It leads me to believe it is a manufacturing issue. I work from home and don’t drive very often, when I do it’s highway. I just can’t believe that it has cracked twice.
I was driving my car last night and it it just stopped on the 15 fwy, while everyone was driving 70 MPH. This car will kill me or kill others!!!! It’s unsafe!!!
DASH WARNING “SERVICE AXLE LOCKER SYSTEM” . I HAVE NEVER USED MY AXLE LOCKERS ONCE, NOR BEEN OFF ROAD WITH MY JEEP & THE DIFFERENTIAL TRIED TO LOCK ITSELF. THIS IS DANGEROUS. IF DIFFERENTIAL LOCKS COULD CAUSE FATALITIES. YES, HAVE TAKEN MY JEEP TO THE DEALERSHIP 3 TIMES, IT IS CURRENTLY UNDER INVESTIGATION, HAVE HAD THE REAR DIFF REPLACED ONCE, THE REASON: DIFF OIL SLOWLY WORKS ITS WAY INSIDE THE SENSOR OVER TIME AND SINCE DIFF OIL HAS METALLIC FLAKES IN IT FROM THE BEARINGS/GEARS IT WILL CAUSE THE CIRCUIT BOARD IN THE LOCKER SENSOR TO SHORT OUT. ONCE THAT HAPPENS THE ONLY FIX IS A NEW AXLE. YOU CANNOT BUY THE SENSOR SEPARATELY. NOT ISOLATED SITUATION. MANY WRANGLER OWNERS FROM 2018 TO 2021 POSTING THIS UP. ACCORDING TO JL WRANGLER FORUM, FCA DOES NOT HAVE A FIX YET. THIS SHOULD NOT BE HAPPENING ON A $65K VEHICLE IN FIRST 90 DAYS! SEVERAL OWNERS ON 3RD AND 4TH AXLE REPLACEMENTS. THERE ARE 30 PAGES OF COMPLAINTS ON THIS. DECIDED TO REPORT THIS AS IT APPEARS FROM THE FORUM FCA DOES NOT HAVE A FIX THIS IS APPEARING ON SEVERAL JEEP WRANGLER RUBICON'S,
The contact owns a 2021 Jeep Wrangler. The contact stated while driving 65 MPH, the steering wheel began to forcefully shake and the contact lost control of the vehicle. The contact stated no warning light was illuminated. The contact was able to park on the side of the road and turn off the vehicle. The contact stated she was able to restart the vehicle and drive to her destination. The contact took the vehicle to the local dealer, where it was diagnosed with needing the steering damper to be replaced. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was 17,100.
There is an option to engage "Full Regen Mode" to recharge the battery while driving in Hybrid mode. As I was driving with this on, i took my foot off the accelerator, so the vehicle slowed down under "Full Regen Mode" as it is supposed to. But then the front tires went over a pothole/break in the road, and the vehicle sped up instantly. This happened two more times, and in both instances the vehicle sped up on its own when it encountered a break in the road while on "Full Regen Mode" with my foot off of the accelerator. The third time was in a parking lot of a strip mall, where I would have crashed into the car in front of me if my foot was not already hovering over the brake pedal. The Advance Collision Warning system also went off, scaring everyone nearby, and I managed to brake hard. Now I have stopped using the "Full Regen Mode" option while driving in Hybrid mode.
Could not start my 2021 jeep only 900 miles on it and said charging fault and then started an hour later but then later on that day Was driving with my child and dead stop in middle of turnpike just shut off. Thank god it turned he Ck on and made it home. Now dealership is saying they can look at it within two to four weeks. This is a terrible.
2021 JEEP WRANGLER. CONSUMER WRITES IN REGARDS TO THE "JEEP WOBBLE'" THE CONSUMER STATED VEHICLE EXPERIENCED A SEVERE WOBBLE. THE CONSUMER STATED THE DEALER COULD NOT DUPLICATE THE ISSUE; THEREFORE, ARE UNABLE TO REPAIR THE VEHICLE. ANOTHER DEALERSHIP STATED THEY WOULD REPLACE THE DAMPNER, AT THE OWNER'S EXPENSE, IN AN EFFORT TO RESOLVE THE ISSUE.
2021 EJEEP WRANGLER. CONSUMER WRITES IN REGARDS TO ENGINE ISSUES. THE CONSUMER STATED THE ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WOULD NO LONGER OPERATE USING ELECTRICITY. THE DEALERSHIP MADE SOME REPAIRS AND UPGRADES. THE VEHICLE BEGAN TO OCCASIONLY OPERATE WITH ELECTRICITY. THE ELECTRICITY WILL NOT OPERATE IF THE CLIMATE CONTROL WAS ON, AND WHEN IT IS COLD OUTSIDE.
Steering has play in the wheel. Dealer says it’s a normal thing in the Jeep. At high speeds on the freeway you can move the wheel back and forth about 3-4 inches. The 2021 already has the steel steering box as opposed to the aluminum.
It has a Death Wobble, it’s back in the shop this week, was in the shop last week as well. Same problem, no fix.Shakes Violently while I’m on the Expressway with small children surrounded by 18 Wheelers on I-75.Very, Very Scary, I can’t control the vehicle at all.Chrysler knows that they have a defective Jeep.No warning, it just appears out of nowhere. I can’t live like this. I’m on automatic payment, this is not fair to me as a Consumer. Please help me. Happened in: October 2021,November 2021,December 2021, January 27,2022,February 4,2022.
After having possession of our Jeep Wrangler 4XE for less than 6 months we have had to bring it in for engine issues twice - on our second visit we were informed that it was likely unsafe to drive as they could not guarantee it would not stall out while being driven. After much research it was found that there has been litigation for this same issue in at least one other state with multiple plaintiffs where FCA settled and paid out a large sum to consumers. I no longer feel safe driving this vehicle as multiple repairs have been necessary so far and there seems to be no guarantee that it will not happen in the future. A car stalling (this has been reported at as high as 70 miles per hour) during operation is a safety concern for myself and of all others driving on the road. We were informed that this could happen anytime after the check engine light illuminates, or as it turns on in many cases. The fact that there has not been a large scale recall, and that we were not informed of the issue when obtaining the vehicle is a huge safety hazard.
I have a severe shake in front steering ,over bumps or driving over bridge entrances. This occurs at highway speeds approx. 65-70 mph when temperatures are 30 deg. F and below, so bad you have to brake heavy and pull off road to get it to stop shaking and it is dangerous when traffic is heavy trying to get off road. I have had it to dealer they can’t verify concern, contacted Jeep last week still no response back. This is a on going concern with owners online since 2012 it needs to be addressed and repaired. In fact some type of recall for this concern should be addressed as these vehicles are unsafe under these conditions. This vehicle has no modifications it is as purchased .Only has 8600 miles and afraid to drive on highway. Any help with this concern would be greatly appreciated. Thank You [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Yesterday, for the second time, the car shutdown while I was driving. I was on the road, close to 60 mph and the car turned the engines off. It shut down and the "D" light on the gear shift was blinking. I had to quickly try to get to the right lane, without any engine. After 3 tentatives, when I turned it back on, the engine light was on.
Backup camera will periodically go black on screen when putting the vehicle into reverse. It had been replaced once under warranty after a certified dealer found it to be “defective” upon inspection. Problem persists even after replacement.
I have no technical no-how with cars so I will describe as best I can. We have a brand new 2021 Jeep Wrangler 4xe--bought it one month ago--and two weeks in, while driving, the check engine light came on. We were out of town so called the local dealer but they could not see us for three weeks. So we researched the issue and thought it could be a loose gas cap etc. We did some trouble shooting but nothing changed. Then, while driving, the entire dash lit up with various warnings, including the hybrid warning, and it just shut down. We were next to a parking lot and coasted in. Through a series of actions we were able to get it driving again and made it to another dealership. When we arrived all signals were gone and they could find no trouble codes to check. We were able to drive back home and we thought maybe it was the loose gas cap issue. We would have taken it into the dealership as a precaution, but service appts are weeks out. And it drove fine for several days. Then our daughter was driving it on an extremely busy and dangerous road. Luckily she'd just turned off it into our neighborhood--but she was still driving at a decent speed--and all of a sudden all the warning lights came on again, including the hybrid signal, and the car completely shut down on her. Stopped mid-drive and mid-road. We now have had it towed to the dealership. We have also read all the similar stories now with Jeep 4xes and have serious concerns about the extent of this issue and thus the safety of the vehicle. The dealership can't look at it for weeks, but we have already contacted sales to see what they can do. I feel like it could take months to work out what is happening here--especially with service backups--and I do not feel safe with any of our family members doing a back and forth on this until we find out that a serious recall in underway.
Over the past few months there has been a violent shimmy in the front end when traveling over 65 mph. It occurs when turning or going over bumps at highway speeds. I have demonstrated the local dealer. They have made several attempts to fix the issue without success. They have adjusted the tires, alignment and replaced the front stabilizer as well as checked other front end components. At this point they have washed their hands of the issue. Suggesting that I contact the dealer I bought it from. I wanted to create an official complaint here.
Sun visor mount breaks. This is a known issue... several folks are complaining about it and the replacement part has been back ordered for months. In my case this vehicle is just over a year old. https://www.jeepgladiatorforum.com/forum/threads/sun-visor-broken-500.33448/ 1) The visor can't be used to block sunlight in the drivers face. 2) The visor can fall in the drivers face obstucting the driver view while driving
I almost had a car accident because my car shacked uncontrollably which is dangerous!!! I had my children in the car, the shaking started last year, my car is still new and shouldn’t be having these problems!!!!
JL Wrangler equipped with LED headlight and fog light. When drive in snowstorm, snow quickly cover up headlight and fog light due to not enough heat generated from headlight fog light. Once snow covers headlight and fog light completely, the visibility reduced to couple feet at most. Make it extremely dangerous.
Steering wanders. Vehicle will wobble at high speeds. Vehicle pulls to the right when you release the wheel. Vehicle requires constant steering input, these inputs are unpredictable. Dealership refuses to work on the vehicle “that’s just how these handle”. This issue has existed from the date of pick up, and been to the dealership twice.
On multiple occasions while driving on the highway the vehicle starts shaking resulting in lost of steering. This is similar to issue described on the internet as "death wobble". Slowing down to 45 mph results in vehicle stopping to shake and control is regained.
The front defrosters are terrible they only defrost the center part of windshield. Ice builds up making it impossible to see anything. This is a serious problem to all drivers and pedestrians.
Issue Death Wobble - Traveling at highway speed of 75 MPG hit a transition between roadway and bridge causing the steering wheel to violently shack left to right. Had to slow down to 45 MPH before it to stop. Hit next transition and issue repeated. Called and setup an appointment at the dealership to inspect, as vehicle only has 13,008 miles. Stock vehicle no modifications made to it. Dealership inspected and is replacing the steering damper (Steering stabilizer) as the source of the issue. Apparently known was an issue by the manufacture, according to the dealership. No warning of symptoms prior to failure. This issue puts the occupants in potential risk of injury or death. If loss of control of vehicle occurs and the vehicle crashes or rolls. Fortunately I was able to safely slow down and the issue stopped without incident.
Seeing indicator for Service Charging System. Cars will stop in the middle of the road when this happens.
While driving a vehicle swerved into my lane, to avoid hitting them I tapped my brakes, upon tapping my breaks the Jeep lost propulsion and it felt as though my brakes lost power as well. I had to coast into a parking lot where I didn’t even make it to a spot and had to be towed to the dealer. The Jeep would no longer start and gave a “service charging system” message. Upon inspection the dealer stated that Chrysler immediately shipped a power inverter module (pim) upon my Jeep being entered into the system. Since my issue, I have seen 3 other 4XE Jeeps pulled over and broken down in precarious positions. This is what prompted me to file this report, as I believe this may be an issue related to other 4XE Jeeps and if this is the case, it is only a matter of time before an accident that causes loss of life because of how severe and sudden the issue is. Thanks for looking out for our well being and everything y’all do at the NHTSA.
I have experienced the famous Jeep Death Wobble in the past with my 2015 Jeep Wrangler Sport...same model as now, so I knew what I was experiencing. Over 2 days I was driving the highways (real estate agent) and 6 times when I hit a bump in the road the front end starting shaking and I began to lose control of it. I knew from before that putting on the brakes quickly will help to stop it, but hard to do going 65-70mph down the highway. Fortunately it was a holiday weekend and not many people on the road. It responded fairly quickly when I braked quickly most of the times, but the last time, it didn't respond quickly and I had a car fairly close behind me so I couldn't stop harder. It took a couple of seconds to get it under control. I feel lucky I didn't cause an accident or be in one.
There have been absolutely no modifications to my 21 Jeep Wrangler JL sport it has never been off road it has the stock tires at the proper tire pressures and I experienced it unbearable wobble at high speeds when I hit a bump AKA death wobble I cannot believe that jeep is still not addressed this problem, it has been ongoing for years with the Jeep lineup and not been addressed this is my first Jeep Wrangler and my first dealing with the death wobble
Driving on highway at posted speed of 70 mph in state of Michigan and jeep quit running I had 3/4 tank of fuel and 37% battery power remaining got it restarted made it to a gas station shut off jeep filled with gas and jeep wouldn’t come back online said charging port malfunction so I open charge door and didn’t see any thing in the removed negative side of 12 volt battery underneath the hood waited for 3 mins reinstalled battery terminal and was able to get it started but the temp controls only work on extreme hot or extreme cold no in between drove back home approximately 150 with check engine light on after several power down and restart the check engine light went away and all went back to normal again
Vehicle lost power while driving at highway speed, rapidly decelerating from 70 MPH to <20 MPH. Ignition was turned off after pulling off the highway. When vehicle restarted, alarms cleared and system temporarily operated normally. Problem returned shortly thereafter, but this time did so while accelerating across a street. This condition could have jeopardized safety of self or others by eliminating ability to maneuver/stranding vehicle in roadway. This incident was reported to dealership, who then inspected/investigated. Source is thought to be a faulty fuel pressure sensor. Warning lamps that accompanied this condition were: Check Engine, Sway Bar Link disconnected, and check 4-wheel drive. The check engine light appeared and reset approximately 60 miles prior, and no other symptoms were noted.
Jeep wrangler Sahara 2021 4xe is brand new leased and driven off the lot the previous day with 35 miles on the car and one full charge overnight. Car was going down a hill with Max Regeneration engaged. It lost power and said place in Park. It states service charging system and there is an engine fault and the car will not start will not go into neutral to move to a safe location and it stuck in the center of a busy road placing myself the driver at extreme risk.
As I was driving my vehicle, the dashboard displayed 2 warning signs that stated “service shifter” and “service shifter stop safely shut off engine to engage park”. This put my safety at risk because the vehicle hesitated even when attempting to pull over and shift the vehicle into park. While driving, the vehicle’s transmission had jerking movements that made it difficult to complete this task. The problem has not be confirmed by the auto maker. The vehicle has not been inspected. There were no warning lamps or messages to my Uconnect app about the status of the vehicle prior to the incident. Symptoms include delays in accelerating and the vehicle struggling to switch between gears. These problems first appeared approximately 1 month ago.
While driving approximately 35 miles an hour while on E save with max regeneration enabled, the car cut all power, RPM went to zero, service charging system error displayed on dash. Once able to get car off of Road, was able to restart. The Uconnect app does show a charging system fault, once plugged in charging system does charge, per dealer new error codes report to substantiate failure of power.
Vehicle was purchased on 5/22/2021 from dealer as new vehicle purchases (lease). On 5/23 less than 24 hours after delivery with 76 miles on the ODO, I got a (CEL) and numerous errors (service hybrid electrical vehicle system, service 4wheel drive system, vehicle charge fault with a red charge cord light indicator). Vehicle was returned to dealer on Monday morning with notice of issues. They diagnosed the vehicle for 1 day and returned it to me to continue to drive while they ordered parts. Vehicle was diagnosed with a P0AA6-00 “Hybrid Battery Voltage System Isolation Fault.” Dealer stated vehicle was safe to drive and would contact when parts were received. On 6/08 vehicle was returned to service for incoming parts at 575 miles. Dealer stated FCA advised them to replace the Indicator lamp module but did not correct the issue and they could not return the vehicle to me as they stated "FCA said vehicle can not be placed back on road as it may catch fire or explode". Vehicle has been at the dealer with no return since 6/8/2021. They have changed 1 indicator lamp module, 2 battery heater/chiller modules, 3 PHEV main wire harnesses and have requested a 4th as they have not been able to make the previous 3 work/function. Vehicle has now been down 7months with now successful repair and parts not available until 1/02/2022 at the earliest. And vehicle now sits with 17 unresolved trouble codes.
My Jeep, with less than 12,000 miles on it, had a catastrophic failure of the clutch pressure plate, which blew the clutch and tore a hole through the top of the bell housing, cutting the electrical wiring and coolant line. Car towed to dealer I originally purchased the Jeep from. My Jeep VIN was not included in the safety recall notice issued in February 2021, however, my Jeep's software was updated on the first service appointment in March 2021. This software update did not prevent the pressure plate from malfunctioning. The dealer is claiming this is a clutch failure due to driver error and is not acknowledging the other damage done to the engine and refuses to make good on their product failure.
My 2021 Jeep Wrangler with 1900 miles caught on fire and was a total loss, preliminary investigation believes the cause of the fire to be a gas leak. There were no indications or warning lights, saw black smoke coming from the engine compartment by the time I pulled over and got out of the vehicle it was on fire and within minutes the entire car was engulfed by flames and it was a total loss
The contact owns a 2021 Jeep Wrangler. The contact stated while driving 65 MPH, the vehicle experienced the death wobble. The contact stated no warning light was illuminated. The contact stated that he had experienced the failure several times per day. The contact took the vehicle to the local dealer, where it was diagnosed with needing a road force balance & alignment. The vehicle was repaired but continued to experience the failure. The manufacturer had been informed of the failure. The failure mileage was approximately 23,000.
I was running an errand. The jeep has been charging the whole night before so it had a full charge. After the hour long errand, I got back to the jeep and tried starting it up. On the dash, the check engine light, the wrench with a lightning bolt was on. On the dash, it’s says the “Service charging system” and “service Hybrid Electrical vehicle system” needs to be service. A little while later of trying to start up, the tow truck happened to start it up by pressing on the gas pedal after turning it on. It’s been in the shop for a week now.
After 5 months and 5000 miles of use, the vehicle died hard while driving on the highway with "charging system error" and had to dangerously navigate to the shoulder. The vehicle was so broken not even the power locks would work. The dealer replaced the Power Distribution Unit (fuse box), but the part was the same, so they suspect it was an assembly issue. If you look at online forums, _dozens_ of people are having the same problem with this vehicle. What is even more concerning is that almost every person had a different fix - and many are having this as a repeat problem, with multiple people invoking the lemon law and having Jeep buy the vehicle back. This is very dangerous and broad issue. A recall is needed to protect the public. https://www.4xeforums.com/forums/2021-jeep-wrangler-4xe-general-discussion-forum.8/ https://www.jlwranglerforums.com/forum/threads/4xe-shut-down-on-highway-with-charge-error-think-i-know-what-causes-it-now.76544
I was driving down the highway when the engine on my Wrangler 4xe suddenly shut off forcing me to cut off traffic to get to the shoulder. Numerous error messages were displaying but I did not have time to see them all. Final message I could see was "Charging System Error". After turning the Jeep off then back one the problem cleared. I suspect this was caused by the Adaptive Cruise Control system. It had started to brake hard for a car not actually in my lane. At the same moment people were pulling in behind me to move over for a police car on the shoulder. The Adaptive Cruise Control started what was a hard brake check on this traffic, so I overrode it by pressing on the accelerator, at which point it died. At the dealer they determined from the codes that the transmission control unit had shut off the engine control unit. Otherwise nothing could be determined as being wrong with the vehicle. Seeing all the other complaints of similar incidents involving Wranglers I think there is bad software code in the vehicle's control systems.
I was driving normally along a busy road at 40mph. Suddenly, the car stalled and I could not accelerate. I coasted until it completely stopped in the middle of a busy road. I was unable to move the car, and instead had to put the car in park and turn off the engine. The "D" light on the gear shifter was blinking, and then the battery on the car went from 55% charge down to 47% charge. A red lightning bolt emergency sign came on but then went off immediately after. With the car off in the middle of the road, I restarted it hoping for the best. Luckily, it did restart fine and I could continue driving. However, I have heard on Jeep 4xe forums that this is an issue with many other owners, some even happening on the interstates. I am now too afraid to drive this car with my child or for long distances, because this issue was completely spontaneous and unpredictable. I took it to the dealer to be serviced, but they are unsure what is going on. And as a side note, this is a brand new car (2021 year) with 105 miles. I only had it for FIVE days before this happened. Prior to this incident I also noticed that the charge would not hold very long at all - for example, driving it today 3.4 miles from one point to the dealer, the charge went from 47% to 17% - this should not be normal. Overall this issue is unacceptable and this needs to be addressed immediately before people die. Thanks for your consideration.
Excessive steering wheel play resulting in poor control and wandering while driving. Requires constant corrections to keep vehicle in the lane. Very dangerous at interstate speeds especially when passing other vehicles. I have returned to the dealer and they have no correction for this issue. I see there are many complaints on the internet about this same problem on 2021 Jeep Wranglers. Driving at higher speeds is dangerous!!
I was driving and needed to use the driver side sun visor. As I took it off of the fixed mount, the swivel mount dropped out of the "socket". I pushed it back in and kept driving only for it to fall out again further on my trip. Now, a few days later, the visor will not stay in place and keeps dropping randomly as I drive. This issue is well documented on Wrangler owner forums and creates a safety hazard as visibility is impaired. My concern is that these can randomly drop and obscure vision due to the windshield being shorter than normal (Jeep design).
I left my daughters house with my jeep wrangler and as I shifted into forward gear there was no power on my wrangler 4XE hybrid. I move the vehicle to the side of the road and towed it to the dealers. After a little over two weeks they got it repaired. After that I have read reports of this kind of thing happening in traffic. When I lost power the engine light and stability control light came on. It is now repaired but I’m having second thoughts about the safety of the vehicle since I sometimes transport my grandchildren in the vehicle.
Description: - Recurring on multiple occasions - Multiple lights on the dash come on. They may flash or persist - i.e. engine light, turtle light, crash avoidance light, among others. - The vehicle loses power (it’s a hybrid). This includes the motor and the engine. - The steering is compromised. You cannot steer the vehicle very well during this loss of power. - The vehicle usually will not restart and must be towed in or, in some cases, the battery can be disconnected causing the vehicle to reset and allowing it to begin operating again. This solution can work for a several power cycles or none at all. - When this happens, and you attempt to restart the vehicle sometimes when the power returns you are unable to tell if the vehicle is in neutral, drive, reverse, park, etc. - I experienced a case where the vehicle was in the Run position and the power windows would not open. When it was in the Off position, the windows would open. Perhaps this is intended behavior. - The seatbelt light will stay on even though all passengers in the vehicle are buckled in. It is unclear if this is part of the same issue, but it seems to be. - Systems compromised: Steering, braking, power/engine, seatbelts, etc. Examples of Incidents: - Driving in neighborhood (Safe Location) - Driving at highway speed (Unsafe Occurrence) - Driving on an off-road trail (thankfully with others) (Unsafe Occurrence) - Driving at highway speed - We almost crashed twice trying to get off the hwy. (Unsafe Occurrence) Compounding Safety Issues: - Roadside Assistance didn’t show up after ~7 hours waiting. - FCA’s utter confidence in the repair process is scary to me. - Confidence apparently based on recent software updates to the system, which was installed in a prior visit. The FCA rep wasn’t initially aware the vehicle was back in for service 2 days after installing the latest firmware. - Lack of ability to update software OTA (over the air).
The two main wire harnesses are faulty. It would not charge or hold a charge. Driving it was dangerous and would stop drastically at any given random moment. A jerking motion would occur while driving. Lights on dash would come on, engine, charging fault station. Charging fault. And lightening bolt warning signs. Sometimes it would say don’t drive call for assistance. The dealership has had my vehicle since June 4 2021. The parts I’m told won’t be available until end of January 2022. I purchased the jeep on April 30th 2021. It’s very scary when you’re on the road, w my family and it decides to lock up or sounds like the transmission is falling from the under carriage. Luckily we weren’t rear ended or pushed through an intersection.
Steering wonders at 55mph or higher. You have to continually correct to keep straight on Highway. I have reported it to Jeep the manufacturer and had it to the dealership and they did not find anything wrong and said that’s the way they drive. I have had three jeeps before this one and by far it’s the worst
When driving vehicle I’m having to over correct steering I can’t look away for .5 seconds to look in mirrors because car wanders side to side trying to stay in my lane is a nightmare it’s not safe at all
Unknown. Car came to a sudden stop while driving and the lights beside the gear started flashing. A message on the dashboard popped up that said for me to put the car in park and then select my desired gear. Major safety concern for a car to just shut down for no reason while driving down the street. Luckily I was on a back road with little traffic. Afraid to drive the car on major highways or at higher rates of speed where this malfunction could cause a serious accident.
Jeep constantly drifts and wanders. We were told by the technician “that the steering gear is the updated one already. The tech said it drives straight for a minute then feels a little wander. We will not be able to make it better. unfortunately. there is paperwork from the factory telling us not to replace the steering gear.” This is a safety concern given that the steering is not reacting properly.
While towing a <3000 lb. trailer up a long grade (2.5 to 3 miles) on the interstate at the posted speed, warning messages were displayed on the dashboard approximately 2/3 of the way up the hill. “Service Electronic Throttle Control”, and Check Engine light displayed while the vehicle speed dropped dramatically from 70 mph to approximately 35. This same error occurred every time I tried ascending a long grade with the trailer (under load). Initially reduced speeds ( below the posted limit) did not change the outcome. Trying to use the optional manual shifting, did not change the outcome. Recreated initial problem following 1st dealership service for the events.
I purchased this vehicle new and over the past 12 months, the back-up camera and stereo has stopped working four times. It usually fixes itself after a day or so, but this time it has been 3 days and it still will not work.
Since we purchased this jeep new it has been plagued with steering wandering and pulls to left or right without warning. It was dangerous to drive and unsafe for my family. After some researched I learned there was a technical service bulletin (8-003-21) for the 2018-2020 JL and supposedly the 2021 had the upgraded steering gear and updated software for the electric power steering. However this really didn't solved the problem and may owners have been complaining about the same unsafe wandering or pulling of the vehicle from left or right. I have take it to the dealer and also called Chrysler direct, so they can open case number (80562177). After 30 days at the dealer the outcome was to increase the tow to +.35 from Chrysler's recommended +.20. It is my understanding both +.35 and +.20 are within the manufacture's recommended specifications. Normally isn't the toe supposed to be near or at zero (0). It seems that setting the toe to +.35 is a band-aid. While the wandering and pulling has decreased I fear this is short term solution and it may cause unseen premature failure of other components.
Drivers-Side Sun Visor broke loose while driving, momentarily blocking vision and disrupting driving, while at hwy speeds. New vehicle with < 10kms mileage at time of event. Due to apparent design flaw, and high frequency of failures, replacement visors are back-ordered for months. The Safety issue is that due to the tall windshield design of the vehicle, I am unable to block the sun up to 2 hrs after sunrise or 2 hrs before sunset, until new parts come in, some time in January 2022, per the dealership. Appears to be a design issue originating with the introduction of the Wrangler JL model, back in 2018. Refer to the following Wrangler on-line Forum for details:https://www.jlwranglerforums.com/forum/threads/sun-visor-fix.44865/
The engine caught on fire after a short drive. The fire burned the entire top of the rear of the engine and completely through the wiring harness before I could extinguish it with a fire extinguisher and water. The fire appears to have started at the top rear of the engine where the fuel line enters the intake. The manufacturer, Stellantis, hired a special investigator from EAA/Bosch to look at it, and he agrees that it is similar to fires in similar engines that were recalled in October 2020, NHTSA Campaign number 21V-665. Stellantis has not responded to repeated requests for resolution.
The Jeep wanders all over the road, the steering is not stable nor steady. This is a safety issue, nothing I have done has helped the problem.
The contact owns a 2021 Jeep Wrangler. The contact stated that while driving at 55 - 60 mph, the RPM gauge went high but the temperature gauge was normal. A burning odor was detected, metal grinding noises were heard, and the vehicle inadvertently lurched forward. The contact pulled over and saw that there was smoke coming from under the hood. The vehicle was towed to the dealer and remained at the dealer, not diagnosed nor repaired. The contact had the vehicle serviced at the dealer in March 2021, for NHTSA Campaign Number: 21V028000 (Power Train). However, the failure recurred related to the recall. The manufacturer was not made aware of the failure. The failure mileage was approximately 9,700.
New vehicle brake failure. Dealer Replaced Master Cylinder defect. Pedal goes completely to floor occasionally no brakes. HCV now determined possibly bad. ABS system affected. Continuous occasional pedal goes to floor. Been reported and serviced by dealer at least 4 times. Problem continues sporadically. Begin within 2 weeks of purchase. Vehicle should be replaced for safety issues.
Vehicle locked up, no steering, no braking or control while traveling at 40mph nearly causing an accident. Interface said Anti Theft Mode engaged, enter code. This nearly caused a crash and the vehicle was immobilized and had to be towed to dealership. Vehicle has less than 3000 miles on the odometer. This presented a significant safety risk to driver, passengers and other motorists.
2021 JEEP WRANGLER. CONSUMER WRITES IN REGARDS TO FUEL TANK ISSUE. THE CONSUMER STATED WHILE DRIVING, THE VEHICLE BEGAN SMOKING AND WENT INTO LIMP MODE. THE VEHICLE WAS TAKEN TO THE DEALER WHO HADN'T DETERMINED THE CAUSE OF THE FAILURE AFTER 6 WEEKS. THE VEHICLE HAD 2,845 MILES.
On 9/16/21, my vehicle dangerously lost power, following a very loud sound and a violent shudder. Power for braking and steering was lost. The vehicle had no response to the accelerator pedal. I attempted to coast to the shoulder of the road, when the vehicle slammed into park on its own while still traveling at roughly 15mph. The wheels locked and the vehicle came to a violent stop by itself, likely not activating the brake lights. The cooling fans came on at full speed, climate control cancelled itself, and the vehicle locked in park. While using the built in emergency button, the vehicle telematics shut down and dropped the dispatcher. I completed the emergency service call using my phone. The vehicle was towed to the dealer, initial reports are that it is not drivable, the main hybrid battery pack fuses are blown. The prior night, the vehicle failed to charge using the Jeep EVSE cable.
After driving to my destination with 47% battery on the 4xe and full tank of gas. Turned the car to stop and got a service hybrid system malfunction. Tried to start up the car but the car wouldn't start. Had to get it towed to the dealership. The service tech told me that there is a isolation fault in the 17kwH battery and the entire shut down due to safety concerns.
Charging Fault Error came on as my wife was driving home when her 2021 Jeep Wrangler 4XE suddenly shut off and came to a immediate halt. She was barely able to prevent a major accident, which could've caused serious injury to herself and others on the road. Vehicle would not restart and was not even able to put the vehicle in neutral to push out of harm's way. The moment it happened I received a message on my Jeep UConnect app that a Charging Fault Error occurred. I didn't know what this meant, but about 60 seconds later my wife called me in distress and told me what happened. She was terrified couldn't even drive the rest of the way home and had to stand in 100F heat for an hour waiting for a tow truck. Result: The Jeep Wrangler 4XE is still in the shop (it's been in the dealership for over 3 weeks now, and we've owned it for 3 months and 3500 miles. They have no diagnosis and say they are still ordering parts. Asked 2x to speak with upper management at FCA and was told someone would call in 24 hours, it' been over 72 hours now. Included file of Jeep case number and Jeep 4XE forum with multiple chats on this same issue.
JEEP WRANGLER steering issues! Vehicle wanders right and left does not track straight, the faster you go the worse it gets. There is a constant correction to the steering! Very unsafe at freeway speeds! Dealer says this is normal for a Jeep!
As I approached a stop sign while braking, the Jeep seized up, shut off, and gave the Electronic Stability Control warning. I attempted to restart and it didn’t start or get out of park. It then gave Blind Spot Monitoring System error and Service Charging System error. I’m grateful that I was at a stop sign unlike some of the other reports of this issue that were on the highway. It was quite a jolt when the vehicle seized. The vehicle has been at the dealership since 8/24. It was thought the hybrid battery needed replacement. A new one gave the same errors to the service team. The vehicle remains with the service department awaiting another battery.
My 2021 Wrangler steering wheel is loose feeling. When sitting still the wheel has a couple inches of play in it. When driving you are constantly having to turn the steering wheel back and forth to keep the car going straight. When you are turning back and forth it is easy to over compensate and you can go out of your lane. Very annoying. Dealer inspected steering (all tight), alignment (set to end of spec) and said had the newest steering gear. Finally, the dealer says they are all like that. I bought my granddaughter a 2019 and it was horrible. Jeep had a fix with the new cast steering gear and that fixed her 2019. I drove it last night and the steering is much tighter than my 2021.
Vehicle shut down in middle of road. All lights on dash came on and vehicle became disabled. It repeated it self two more times that week and i finally had it towed to dealer.
Veh shuddered while driving. Warning light on dash for Hybrid system malfuction/red lighting bolt on dash. Veh taken to dealer 3 weeks ago. Needs new Power Inverter module. Wont drive. Part eta is 3 months out.
Since new, (leased about a month ago), the steering on this 2021Jeep Wrangler JL-2door has been extremely loose. The vehicle wanders as you drive it, there is a play in the steering wheel and front axle, making it extremely difficult to keep straight on the road. I have to constantly fight the wander with both hands tightly on the steering wheel to keep it from moving into other lanes. Took to the dealer and they said it’s all normal and “all Jeep’s drive that way”. Well, not really. My 2014 Jeep Wrangler JK-2 door handled perfectly on the road. I feel very unsafe driving this vehicle at all times. I’m not the only one complaining about this. Social media is full of similar complaints and some aftermarket companies have even come out with parts to fix this problem. However, the customer should not have to pay to correct a manufacturing problem.
The component that malfunctioned is the nuts of the ball joints, related to the steering component, upon inspection at the dealer is when they advised that the nuts that hold on to the ball joint had became loose My safety and the safety of my family was put at risk as if this had become fully undone the vehicle would just not be controllable Has the problem was confirmed by a dealer service center The components have been inspected by the manufacturer There was no warning lamps, messages or other symptoms of the problem prior to the failure, and it first appeared June 39th 2021
The vehicle all of a sudden shut down and the charging system alert came on and said service charging system - this was while starting to merge off 131 north at the Saginaw exit. I coasted to the side of the road put it in park I attempted to start again and at first there was nothing Then I did it again and it started I did not see the charging error but it went into my log. I drove home. When I got home I tried plugging it in and it blew every breaker I tried plugging into. Called dealership and there it sits. They have no idea.
While driving on 131 northbound just before the Saginaw croton exit my Jeep lost power I was in the left lane had to merge across to the right to exit and all the lights were on noting charging system needs service I got off highway onto ramp and coasted to side of ramp and realized it was not even on anymore. I immediately shut it off checked my uconnect app for a service warning and it said charging system failure all the lights on the dash were alerting me until it shut down I sat for a bit and tried to start it and it did but was jerky when attempting to drive. I switched to esave and the engine kicked in but was also doggy. I had 60% battery so I’m not sure what happened. I attempted to plug in when I got home and it blew breakers anywhere I attempted to plug it in and made a very loud pop! I didn’t try it anymore at home as it scared me. Contacted the dealer and two weeks later it’s at the shop. They have no idea what is going on - it’s acting up but now doesn’t even put the info into the log according to my service technician at the dealer. They are waiting on Chrysler engineers to get back to them with what to do.
The car flashed a red icon and displayed a message saying power was lost and telling us to pull over safely and put the car on park. We were in the middle lane on the New Jersey Turnpike and people were driving around us at 80mph, and the car would not accelerate. We were able to pull over and restart the car and it worked as if nothing happened. I got an email on the UConnect system saying there was a charging issue, and then a second email saying I should get the car serviced. I took it to the dealership this morning and am waiting on a diagnosis.
Engine began leaking diesel fuel and smoking from the fuel hitting hot components. Possible fire could have occurred. So much diesel that it coated the trailer I was towing.
On Monday the Wrangler began to have electrical problems, the sound system cut off and then the climate control quit working. The car was running rough, jerky like an acceleration problem. By Tuesday afternoon it would not start right off. When I got it to start the same problems happened with the radio, climate control, and the screen cut off. I tried to put the car in reverse but the P would only flash. I attempted to turn the car off, it would not turn off until I cycled through all of the buttons. I attempted to restart the car and went through the above mentioned cycle twice more. I called the salesman who sold the car to me two days before, he told me to call Chrysler Roadside. The tow truck operator came out on Wednesday morning. At that time the car would start but not go into neutral. The tow truck driver attempted to override the safety feature and was not able to. The car was drug onto the roll back in park. On Wednesday afternoon I spoke with the dealer mechanic who said that a squirrel or rat had built a nest in the engine and chewed through the negative cable. He mentioned foam being all over the place. The story had minor changes after I went to the dealership on Thursday. After some research I wonder if that was the problem or if they are trying to get out of warranty repairs the are not yet able to diagnose. I am refusing to take delivery of the vehicle until I am assured that myself and family are safe.
While driving the Jeep on the freeway, it shut off out of nowhere and came to a very quick halt. It nearly caused a major accident on the freeway. A few moments after the Jeep encountered this issue and shut off, I received a message on mu UConnect app saying that there was a Charging Fault Error. The incident has been reported multiple times online in Jeep forums for the new 2021 Jeep 4xe. Many people have reported that the Jeep shut off while driving at high speeds on the freeway, and the vehicle comes to a sudden and dangerous stop. This is what happened to me.
Vehicle pulled to the right and almost hit a person walking on road. Turned wheel to avoid person and Jeep steering started to wander on the road. Took a few seconds to get vehicle under control. Took to Dealer service department. Technician drove vehicle and said it drives normal and showed no diagnosis codes. No warning lamps or messages were present.
This vehicle is a plug-in hybrid Jeep Wrangler. On July 31, 2021 while returning home from vacation and driving at highway speeds (65mph +/-), the powertrain of the vehicle completely failed. The screen flashed that there was an electrical system malfunction and to pull over. The vehicle was very difficult to control as I had to travel across three lanes of high-speed traffic to get to an exit ramp. Fortunately, we made it safely to the exit ramp, where the vehicle completely shut down. This was the second time this happened. While driving to vacation on July 22, 2021, a similar incident occurred. The first incident, however, was not a complete failure. The vehicle's screen flashed that there was an electrical problem, but the vehicle did not completely stall. After pulling over, the vehicle restarted. At that time, I scheduled an appointment with the Jeep dealership to investigate the issue. That appointment was scheduled for August 1, 2021 (the day after the catastrophic failure).
I was driving vehicle on HWY 610 in Houston, Texas at approximately 55-60 MPH. Suddenly, vehicle simply stopped working in the middle of driving. Everything on my dash was reading zero. Car were swearing to avoid hitting me. I also had a baby in the backseat of my vehicle. Suddenly, the dash started to read place car in park, Service Charging System. The P at my gear shift was flashing rapidly. I was able to slowly and dangerously coast to the emergency lane. Where I was able to turn the vehicle off. This is a very dangerous situation. At this point, Jeep has no idea what the problem is an this is very frustrating.
I was driving at night on a 4-lane highway at approximately 55 mph southbound in the left lane. My hybrid vehicle had less than 1% of battery power and was running using the gas engine. With no warning the vehicle suddenly experienced a sudden deceleration to less than 10 mph then a warning light came on stating "service charging system- place vehicle in P and start engine. Fortunately there were no vehicles in close proximity either in front, behind, or in the lane to my right, so I was able to make it over to the shoulder before it came to a complete stop. At that point I received an alert from my UCONNECT app that stated "Your 2021 Jeep Wrangler Unlimited was unable to charge." It also stated to "Get service immediately." I placed the vehicle in park and attempted to start the engine with no response. I repeated the procedure and the engine started after which I was able to drive home. I had the vehicle towed to the dealer the next morning where, after two days, the dealer returned the vehicle and told me they could find nothing wrong. no codes in the computer, and no information from Jeep on any similar problems, despite getting the aforementioned alert received from the UCONNECT app. My main concern is that this type failure, the sudden engine failure/deceleration with no warning either inside or outside (brake lights), especially at night, can easily result an accident. I was very fortunate that I was on a highway with other cars near me. A crowded street, highway, or freeway would be a totally different story.
Pulled out of parking lot and into street. Several different warnings came on and the vehicle stopped on its on and became totally unresponsive in the middle of the street. Warnings included E-drive charging fault, check engine, shift error, among many others. Car push button would not allow the car to turn off.
The vehicle gave a Service Hybrid Electric System error and disabled the engine at approximately 60 mph when traveling in E-Save mode, with <1% battery, and half a tank of gasoline. After navigating the vehicle to the side of the road, it came to a hard stop at about 5-8 mph. After 10 minutes, the vehicle restarted in Hybrid mode as was able to operate without error until reaching our destination. Weather conditions were clear at 85 degrees. Issues occurred on a two-lane byway. No injuries, other damage, or police reports at this time. The vehicle will be delivered for service for recreation and diagnosis of the issue. Issue occurred with approximately 246 miles, direct from the dealership upon delivery. The vehicle has no aftermarket accessories.
The contact owns a 2021 Jeep Wrangler. The contact stated that while driving at approximately 41 mph, the hybrid mode failed to let the engine operate and the vehicle stalled without warning. The contact mentioned that the power steering also ceased. The vehicle was restarted later under E-save mode. The vehicle was taken to the dealer however, the mechanic failed to diagnose the vehicle. The vehicle was taken to another dealer where it was partially diagnosed that the Transmission Control Module was disabled. The vehicle was not repaired. The manufacturer was notified of the failure and provided a case number. The approximate failure mileage was 940.
Driving down the road and ALL the warning lights came on at the same time. They were flashing across the dash one at a time. We got a sway bar warning, an airbag warning, check engine light came on and then all of the sudden we lost power steering. It took all my husband's strength to control the vehicle when the power steering went out. We had to maneuver to the side of the road. If I had been driving, I fear what would have happened. We had the vehicle taken to our local dealer. Darcars Chrysler Plymouth and Jeep in Waldorf MD. The service technician there said he had no idea what was wrong and it would take several days to get it looked at. We took to the internet to research our issue. We found over and over people with a Jeep Wrangler Rubicon from model years 2019-2021 having the same issues. The issue turns out to be a problem with the "wiring harness". The Jeep forums online have documented instances of this problem by many, many people. Jeep should be forced to recall these wiring harnesses since they won't do a voluntary recall. This is a dangerous defect. Our vehicle has 6,000 miles on it. Our vehicle is available to inspect at the dealer. Someone is going to die if this defect isn't addressed.
The actual malfunctioning issue is UNKNOWN. However, my best explanation is as follows: While driving my new 2021 Jeep Wrangler Rubicon (which only has 1400 miles), on the highway at roughly 70 miles per hour and going up a hill, the vehicle felt as if it were trying to up-shift a gear but then immediately down-shift a gear. This up-shift and down-shift feeling continued in quick repetition over and over in a violent shaking manner that thrust the entire vehicle forwards and backwards as long as I continued the acceleration up the hill. Letting off the accelerator seemed to end the violent shaking. I pulled over on to the side of the highway to stop, and turned off the Jeep since the check engine light came on. I waited about five minutes and started up the Jeep again. The check engine light was still on, though. Any acceleration at any speed now causes the Jeep to violently thrust forwards and backwards like I experienced on the highway. I tried to get Jeep Roadside to tow the Jeep to a dealership, but learned how worthless this Jeep Roadside program truly was. Several days after this incident, and I still do not have my Jeep at a dealership for repairs, nor do I have a rental. Jeep Roadside refuses to tow my Jeep to a dealership that has a rental, and I cannot afford to pay the towing fee's to get to a dealership with a rental. The nearest dealerships tell me they are six to eight weeks out on loaner vehicles. I'm too worried to try and driving my Jeep the distance to reach a dealership with a rental, cause it is way too unsafe to operate this Jeep with the violent shaking. I'm curious if anyone else is having this same issue, or knows more.
VEHICLE WANDERS AT HIGHWAY SPEEDS AS WELL AS LOW SPEEDS. REQUIRES CONSTANT "ARMS/HANDS" PRESSURE TO KEEP VEHICLE TRACKING STRAIGHT. TRAVELLING ON A CURVY ROAD REGULARY THE VEHICLE ENDS UP CROSSING OVER THE YELLOW LINES ON OCCASION CAUSING A PANIC FOR ME AND ANY APPROACHING VEHICLE - SO FAR NO ACCIDENT. THE DEALER INSTALLED A PART RECOMMENDED BY JEEP BUT DID NOT FIX ISSUE.
2021 Jeep Wrangler JL, build date 05/2021, apprx 1,000 miles, has the newer steering gear (black) that was supposed to fix the steering issue that Jeep has had since 2019. The Jeep is wandering within lane and requires constant wheel correction to stay within lane. This happens at slower speeds and highway speeds. Steering is overly sensitive. Lane changing requires overcorrection due to the wandering. Difficult to hold straight line. Dealer says nothing is wrong and that's how it is and nothing they can do to fix. Dealer states they cannot duplicate. This is a known issue from FCA on previous years and has continued into some 2021 models. Not being able to drive within the lanes poses a hazard to driver, passengers, and other vehicles on the road. Overcorrection due to extreme sensitivity will create a roll over hazard.
It's over heating while drive at has 12000 miles on it and getting over 250 degrees derating and dash lights came on flashing red saying over heating to hot air shut off going 60 miles an hour. Had to pull off road because it had no gas pedal with cars behind me almost getting hit.
A charging system error caused engine to shut down. I was driving down the road at about 30-40 mph and the vehicle just shut down. I was stopped in the right lane of traffic. A red plug appeared on the instrument panel. The vehicle started back up after several attempts to restart it. The red plug disappeared. I was able to drive the rest of the way home with no issues (about 1 mile). When the vehicle stopped it was in electric mode, had about 50% battery left, and had slightly less than a quarter tank of gas. I called dealer and made a service appointment for today. The vehicle was at the service department for about 3 weeks previously for the service light being on. We picked up the vehicle 2 weeks ago and the issue was not resolved. We had been texting with the service advisor about it while it was there and as soon as we picked it up and noticed the service light was still on he quit responding to us and would not get back with us.
The backup camera turns off completely and the line marks for the parking spot disappears. According to the dealership this is a manufacturer defect that the manufacturer is aware of but haven't taken any actions. It is a dangerous situation as the backup camera is standard feature in all cars and people rely on the camera when backing up the vehicle.
Vehicle has less than 1000 miles on odometer. Wandering, constant steering wheel input needed to keep vehicle on center. Steering feels loose. Have NOT experienced "Death Wobble". Tires/wheels are OEM and of course new. Tire pressures are within OEM door label specs. Lug nuts checked and vehicle raised from ground and checked for obviously loose suspension/steering components; none found. Dealer states normal condition for type of vehicle; I disagree. Dealer has not worked on the vehicle. I have owned several Jeeps over the decades...this is by far the worst for steering issues. Tow and alignment have not been checked/adjusted.
While driving down a paved rural road, the tire pressure light illuminated. Pulled vehicle over to the side of the road and right rear tire was flat. Vehicle had 2100 miles on it. Did not drive over any objects, and did not impact sidewall at all. Tire just failed.
Brand new, 3 month old 2 DOOR Jeep JL Wrangler 2021. Jeep purchased in March 2021... PROBLEM: Front passenger side seat will not go back into upright position. It is on an angle & won't straighten up. Returned to service/dealership - they had to order a part to connect to the actual seat frame. Have to wait for part. Cannot have front passenger until repaired.
While driving on a one way high way. Was about to overtake a semi truck. While half way on the opposite lane doing a legal overtake my acceleration decreased significantly, nearly causing my passengers and I to get into a head on collision with the another vehicle. All of this was due to the fact that the Jeep’s acceleration was decreased. The following warning appeared and code was registered: Check engine light code P00AF Service Electric Throttle Control stop/start unavailable Service stop start system Acceleration issues after shutting down my engine all the codes disappear and vehicle precedes to normal driving. I am extremely worried that this might happen again and pace me and my loved ones in a dangerous situation as well as other people on the road
My jeep wrangler has axle lockers. They are only supposed to be able to be engaged when the vehicle transfer case is set to 4wd low (4L). Since buying this jeep brand new, the vehicle information intermittently shows the axle lockers being engaged in 2wd high (2H). I have brought it to the dealer twice for this problem. First they reset the computer. The second time they replaced the 4wd module. The incorrect status is redisplayed again. I have only had this jeep for 2 months, it has less than 3000 miles on it. The dealer doesn't seem to know what the problem is. I have talked with Jeep corporate who also says they can find no reports of this issue. However the internet jeep forums are full of people reporting this problem, supposedly it is related to failed axle locker sensors on the Rubicon wranglers. It is common enough an aftermarket company sells a wiring harness that bypasses the sensor. Because the sensor is not available separately, eventually this requires the entire axle be replaced. Some people have had their axles replaced 3-4 times. There really should be a recall. More than a few posters have also stated their axles have locked by themselves in 2H. This could cause a crash as axle lockers are not designed for use on pavement or at high speeds. Here are some links to the the forums: https://www.jlwranglerforums.com/forum/threads/%E2%80%9Cservice-axle-locker-system%E2%80%9D-light-on.13241/ https://www.jlwranglerforums.com/forum/threads/what-happens-when-the-axle-lock-sensor-fails.67068/ https://www.jlwranglerforums.com/forum/threads/random-service-axle-locker-system.35153/ https://www.jlwranglerforums.com/forum/threads/jl-rubicon-owners-keep-your-locker-sensors-from-failing-how-to-pot-your-sensors.56892/ Here is a link to the wiring harness sold because it is such a common problem https://www.zautomotive.com/product/z_lkr_oem/ The attached photo shows the car in 2H, the lock symbol over the axle, driving 70mph
The engine has a manufacture machining defect causing the engine to lose oil. This component has been inspected my an authorized dealer and has spent 4 weeks in the service department trying to be repaired. Manufacture has asked dealership to modify the engine block by grinding down the engine and placing a new seal. The dealership is an agreement this is a temporary fix to a larger problem of poor manufacturing by FCA suppliers. The loss of oil can lead to unknown catastrophic engine failure, including on major highway posing a saftey risk.
This is about the new Jeep Rubicon 4XE Hybrid Wrangler. We were traveling slowly on a dirt road in our new Jeep. Suddenly it began to slow down and it stopped. It would not move any further. The shifter was frozen in Park. Lights and warnings were illuminated on the dash that were not on before this happened. We were in a wilderness and had no cell reception whatsoever. It would not start, drive or otherwise move. Eventually someone came by and took us into a small town where we called the dealer for assistance. They told us to call Jeep Roadside Assistance. We came close to having to spend the night out there in 40 degree weather with no ability to walk out 14 miles in total darkness. The Jeep was towed to the dealer where it remains 7 days later. It has 183 miles on it. Purchased it on May 29 and it broke down on June 2. The failure seemed to be electrical and across the board. It is the 4XE Hybrid, and the internet is littered with stories just like ours of this Jeep failing and stranding people or stopping on freeways or in intersections. We don't think it was ready for market when they introduced it for sale.Had this happened on a freeway it could have been disasterous for us and others around us.
We were on the way to drop our kids off at school when the car gave us a bunch of errors (see pictures). Once we got out of the driveway, the Jeep would not go faster than 5mph. It was towed to the dealer on May 4 and has been there ever since. I have been given conflicting information on what is wrong with it from the dealership and the manufacturer. No ETA on fix.
I have a brand new 2021 Jeep Wrangler 4xe, which is a hybrid and electric vehicle, which gives about 30 miles on a full battery charge. Since the electric mode distance is limited, the car has a hybrid and gas-only mode that runs on gas for when the battery needs a charge after 30 miles. The following problem occurred over 10 times in a 2 day timeframe: The vehicle gave a dashboard warning that stated "service charging system" and "service transmission" plus my Jeep app gave a message "a charge fault has occurred." Within 10 seconds, the entire car shut off. At the time, I was going 60 mph on a freeway. This nearly caused a 10-car pile up, but I was fortunately able to get onto the shoulder despite the entire electrical system shutting down. I was lucky, because after 10 seconds, the car came to an immediate stop and I could not move it at all. At the time, I had two-thirds full tank of gas. I was able to start the engine about 15 minutes later. Shortly thereafter, the same problem occurred again after about 5 minutes of driving. This sequence repeated itself over 10 times until I was able to get towed to a nearby dealership. I was advised that the battery needed to be charged and this problem would not occur. This is an unacceptable explanation, since this vehicle has a gas-only mode to account for the 30 mile electrical battery distance. The following day, I got a full charge, but the problem happened again on the freeway, this time with 20% battery remaining and a one-half tank of gas. I had to get towed for the second time in two days. This is a very dangerous problem. This car should be recalled. Someone could have died due to the car completely shutting off while on a freeway and coming to a total half after only 10 seconds. The Jeep 4xe online forum reports 10 separate episodes of the same problem. I have attached a pdf of the formum to prove this is a recurrent issue. I am certain that someone will suffer a fatality from this recurrent problem.
While driving on the freeway at 70mph the car threw an charge error transmission error and the motor completely shut off. I was left coasting on a busy Bay area freeway with no running engine. I almost got rear ended twice while trying to pull off to the side of the road. I came to a stop and after 5min the car started up and no error lights showed up.
The backup camera does not work at different times. Local dealership said it was a common issue and should resolve itself in an hour.
The contact owns a 2021 Jeep Wrangler. The contact stated while attempting to park the vehicle, the vehicle independently accelerated while the brake pedal was depressed. As a result, the vehicle crashed into the rear of a vehicle parked on the street. The air bags failed to deploy. A police report was not filed. There were no injuries sustained. The vehicle was not drivable. The vehicle was towed to an impound lot. The vehicle was not diagnosed nor repaired. A dealer was not contacted. The manufacturer had not been informed of the failure. The failure mileage was 930.
Within a few days of purchasing the vehicle, I noticed that the vehicle moved dramatically to the right and to the left, and the steering mechanism of the vehicle was extremely loose. At 150 miles, I brought it in...the adjusted the steering and aligned the tires. I went on a three hour trip on the highway on April 18th, 2021, Sunday. I nearly crashed into a huge tractor trailer truck because the vehicle swung rapidly to the right and the steering mechanism was so loose, it would not respond sufficiently in time. In addition, the vehicle swings wildly with even mild wind. I managed within inches to swing the car away. I have now brought the vehicle back two more times to the dealership, and they deny any issue. I have provided videos with my spouse driving. My son also drove and found the same issue. The issue occurs both at speeds above 50...and at a speed of 15 miles. This steering column of this vehicle is defective and a true danger on the highway. The manufacturer refuses to take any responsibility in spite of ample knowledge and notice by consumers. Complaints about this issue are all over the internet. We have videos of the defect, which have been provided. I have tried to return the vehicle but they refuse. It has been in the shop 5 of 7 weeks of ownership. The dealership states the vehicle is to manufacturer specifications...this is a serious defect.
NAVIGATING STEEP DOWNHILL HAIRPIN TURNS TOTAL STEERING LOSS. GOT VEHICLE STOPPED, SHUTOFF VEHICLE RESTARTED AND HAD STEERING BUT CHECK ENGINE LIGHT WAS ON. CONTINUED ON TO GET OFF OF HILL. SMELL OF HOT ELECTRICAL IN CAB. TOOK TO DEALER VEHICLE HAS 6000 MILES ON IT. VEHICLE HAS BEEN AT DEALERSHIP SINCE. LONG LIST OF CODES FOR COMMUNICATION FAILURES. WHEN CHECKED AT DEALERSHIP. TRACTION CONTROL ACTIVATED AND COULD NOT MOVE VEHICLE UNTIL IT WAS SHUTOFF AND RESTARTED..
PURCHASED 1/3/2021. STEERING WANDER, PULLS TO RIGHT, AND 2' DEAD ZONE IN STEERING WHEEL. DEAD ZONE HAS NO TIRE RESISTANCE IN THE STEERING WHEEL. ALWAYS A NEED TO KEEP A TENSION ON THE WHEEL TO PREVENT GOING TO THE RIGHT. MAIDEN VOYAGE UP THE AZ 87 MOUNTAIN FREEWAY AND SECOND TIME UP AND DOWN THE TWISTY 87 FREEWAY IN ARIZONA SEVERAL TIMES CONSTANT WANDERING. A COUPLE OF TIMES IT FELT AS IF I WAS ABOUT TO LOOSE CONTROL OF THE JEEP AT 65MPH. IMMEDIATELY I SLOWED DOWN BELOW THE SPEED LIMIT. I AM VERY FAMILIAR WITH THIS FREEWAY. JEEP PULLS TO THE RIGHT EVEN FROM THE LEFT LANE. YOU CAN SEE THE STEERING WHEEL TURN A FEW DEGREES TO THE RIGHT AS THE JEEP EMBLEM IS NOT CENTER ON. THERE ARE TIMES IN THE DEAD SPOT YOU MOVE THE WHEEL BACK AND FORTH 2' AND IT'S NO RESPONSE. SOME TIMES THE DEAD ZONE IS ALMOST 2' ON THE WHEEL AND SOMETIMES IT'S LESS. DEALER ALIGNED AFTER AXLE REPLACEMENTS UNDER WARRANTY AND THEN 5/10/21 ALIGNED AGAIN. WAS RETURNED TO ME SAYING IT STILL PULLS. I TOOK IT OUT AND IT STILL WAS OFF, BROUGHT IT BACK AND THEY ALIGNED TWICE AGAIN AND IT STILL PULLS TO THE RIGHT. DUE TO GO BACK AGAIN 5/13/2021, TECH CALLING FCA. THAT WILL MAKE 20 DAYS IN THE SHOP WITHIN FIRST 127 DAYS OF OWNERSHIP. MILEAGE 3200. PULLING IS NOTICEABLE ON PAVEMENT OVER 40 MPH AND GETS MORE PRONOUNCED THE FASTER YOU DRIVE AND ON FREEWAYS.
WITHIN A FEW DAYS OF BUYING IT BRAND NEW OFF THE LOT THE BACK UP CAMERA QUIT DISPLAYING THE LINE ASSIST INTERMITTENTLY WHEN VEHICLE IS PLACED IN REVERSE. WE HAD IT RESET AT THE DEALERSHIP. THE ISSUE CONTINUED. A FEW WEEKS LATER THE BACK UP CAMERA IS NOW FAILING TO DISPLAY ANY PICTURE AND APPEARS AS A BLACK SCREEN WHEN VEHICLE IS IN REVERSE. THIS HAPPENS WHEN VEHICLE IS STATIONARY AND PUT INTO REVERSE TO BACK UP. IT CONTINUES EVEN IF YOU ATTEMPT TO PUT IT BACK IN PARK AND THEN REVERSE AGAIN.
' IMMEDIATELY AFTER PURCHASE OF MY 2 DOOR 2021 JEEP WRANGLER JL (ANNIVERSARY) THE REAR VIDEO CAMERA STOPPED WORKING AT START UP, AND CONTINUED TO BE AN ONGOING ISSUE, DESPITE SOFTWARE REINSTALLS. ' TWO AND A HALF MONTHS AFTER PURCHASE AND WITH JUST 2000 MILES ON IT, WHILE DRIVING IN THE RAIN I NOTICED THAT APPROXIMATELY 10 SECONDS AFTER I PUT ON THE WINDSHIELD WIPERS, THE DASHBOARD LIGHT WOULD DIM SIGNIFICANTLY, WHICH MADE IT DIFFICULT AND DISTRACTING TO SEE THE SPEED AT WHICH I WAS DRIVING, OR THE CRUISE CONTROL. DIMMING MIGRATED QUICKLY AFTER THAT TO THE MONITOR WHICH BECAME HARD TO READ OR SEE. UCONNECT WAS ALSO NOT WORKING WITH IMAGES AND AUDIO BEING IN DISCERNABLE. ' NOT LONG AFTER THAT, I NOTICED THAT THE CRUISE CONTROL WAS ALSO INCREASING THE MPH ON ITS OWN WHILE IT WAS BEING SET. CLEARLY HAVING ELECTRICAL ISSUES. ' FIVE DAYS LATER GOING SOMEWHERE BETWEEN 40-50MPH ON A HIGHWAY, THE JEEP SHIFTED INTO MANUAL AND I COULD NO LONGER ACCELERATE. LUCKILY, THERE WAS NOT A LOT OF TRAFFIC AND I COASTED TO THE SIDE OF THE ROAD AND PULLED INTO A PARKING LOT WHERE I STOPPED THE CAR, SHUT IT OFF, TURNED IT BACK ON. THE CAR WAS STILL WORKING, BUT I WAS SCARED BY WHAT CLEARLY COULD HAVE BEEN A LIFE-THREATENING CIRCUMSTANCE. ' AT THE DEALERSHIP WHILE THE CAR WAS BEING DELIVERED TO ME IN THE GARAGE BY AN EMPLOYEE, IT STOPPED DRIVING IN FRONT OF MANY EMPLOYEES AND MYSELF. THE WINDSHIELD WIPERS WERE GOING AS FAST AS POSSIBLE AND RAIN WAS POURING DOWN, AND THE CAR SLIPPED INTO MANUAL OR PARK, AND BECOMING UNDRIVABLE. ' THE CAR CLEARLY HAS SERIOUS SAFETY PROBLEMS WITH THE TRANSMISSION AND MY DEALERSHIP SEEMS UNCONCERNED ABOUT THE SAFETY OF THEIR CLIENTS. THE JEEP CONTINUES TO BE A CONCERN FOR ME, AND I DO NOT FEEL SAFE DRIVING IT. I ALSO BELIEVE THIS IS NOT A NEW PROBLEM FOR JEEPS.
THERE IS AN AUTOMOTIVE AFTERMARKET VENDOR "PANORAMIC JEEP WORLDWIDE" HQ IN AUSTIN, TX WHOM IS CUTTING AWAY STRUCTURE OF THE FACTORY JEEP FREEDOM TOP TO INSTALL STANDARD HOUSEHOLD TEMPERED GLASS AS SUNROOFS. ADDING WEIGHT TO THE TOP OF A VEHICLE, WEAKINING THE OEM ENGINEERED SAFETY OF THE FREEDOM TOP TO THE DEGREE THAT THE TOPS WILL FAIL IN AN IMPACT. AND NO ONE HAS CAUTIONED PEOPLE OR ISSUED A WARNING TO THIS BUSINESS. I AM AWARE YOUR PRIMARY DOMAIN IS WACHDOG FOR THE OEM'S SOMEONE NEEDS TO WARN THE PUBLIC ABOUT THIS. INFO@PANORAMIC JEEPLLC.COM INFO@PANORAMICJEEP365.COM NOW TO ADD TO THE PROBLEMS- THIS GENTLEMAN A NIXON SANTIAGO, IS RECURUITING INSTALLERS IN NYC, PA, VA ALL PROMOTION DONE VIA SOCIAL MEDIA (INSTAGRAHAM, TIC-TOCK, AND FACEBOOK) YET IN ALL APEARANCES HAVE PREVENTED LISTINGS OF PHYSICAL ADDRESSES AND TRADITIONAL WEBSITES WITH LINKS TO A PHYSICAL ADDRESS WHERE THEY CAN BE SERVED BY A PROCESS SERVER. I BEG YOU TO LOOK INTO THIS FOR THE SAFETY OF US AMERICANS.
2021 RUBICON 88 DAYS OLD 2097 MILES. 3/27/2021. PURCHASED 1/3/2021. DASH WARNING INTERMITTENT SERVICE AXLE LOCKER SYSTEM. I HAVE NEVER USED MY AXLE LOCKERS ONCE. CAME ON AFTER RIDING UP A VERY SHORT DIRT HILL IN 4L AFTER SHIFTING BACK TO 4H THEN MY DASH BEGAN FLASHING INTERMITTENTLY SERVICE AXLE LOCKER SYSTEM ON AND OFF. HAD TO DRIVE IT HOME THIS WAY WITH THE ALERT FLASHING ON ANS OFF. GOT INTO DRIVEWAY AND DIFFERENTIAL TRIED TO LOCK ITSELF IN MY DRIVEWAY WHILE BACKING AND FILLING INTO GARAGE. THIS IS DANGEROUS. IF DIFFERENTIAL LOCKS AT 70MPH ON FREEWAY OR GOING DOWN STEP WINDING ROAD UNEXPECTEDLY FEAR THIS COULD CAUSE AN ACCIDENT. AT DEALER NOW. REPLACED REAR AXLE ASSEMBLY. STILL BROKEN, THROWING CODES, DEALER TRYING OTHER THINGS. PLEASE KNOW NOT ISOLATED SITUATION. MANY WRANGLER OWNERS FROM 2018 TO 2021 POSTING THIS UP. ACCORDING TO JL WRANGLER FORUM, FCA DOES NOT HAVE A FIX YET. THIS SHOULD NOT BE HAPPENING ON A $55K VEHICLE IN FIRST 90 DAYS! SEVERAL OWNERS ON 3RD AND 4TH AXLE REPLACEMENTS. THERE ARE 30 PAGES OF COMPLAINTS ON THIS. HTTPS://WWW.JLWRANGLERFORUMS.COM/FORUM/THREADS/'SERVICE-AXLE-LOCKER-SYSTEM'-LIGHT-ON.13241/PAGE-30#POST-1420979 I DECIDED TO REPORT THIS AS IT APPEARS FROM THE FORUM FCA DOES NOT HAVE A FIX THIS IS APPEARING ON SEVERAL JEEP WRANGLER RUBICON'S BUT NO ONE HAS REPORTED IT HERE THAT I CAN FIND.
MY 2021 JEEP WRANGLER UNLIMITED SAHARA'S BACK UP CAMERA FAILED WITHIN 3 WEEKS OF MY PURCHASE OF THE VEHICLE BRAND NEW. IT WAS IN THE SHOP FOR TWO WEEKS AS THEY COULDNT RECREATE THE PROBLEM AS THE BACK UP CAMERA WORKS INTERMITTENTLY. I PROVED PICTURES OF THE BLANK SCREEN WHILE THE VEHICLE WAS IN REVERSE. THEY DECIDED TO REPLACE IT EVEN THOUGH THEY SAY JEEP WONT REPLACE ANYTHING UNLESS THEY CAN RECREATE. ON SATURDAY MARCH 27TH WHEN I WENT TO PUT THE VEHICLE IN REVERSE THE NEW BACK UP CAMERA FAILED TO WORK AGAIN. THIS SEEMS TO BE A COMMON OCCURRENCE THAT I AM READING ON JEEP FORUMS, YET THE DEALERS CAN NEVER RECREATE THE ISSUE, AND WHEN THEY SAY THEY FIXED SOMETHING IT HAPPENS AGAIN. THE BACK UP CAMERA SHOULD WORK 100% OF THE TIME, NOT INTERMITTENTLY. THIS IS A STANDARD FEATURE ON ALL NEW CARS IN THE USA. THIS IS EXTREMELY DANGEROUS TO NOT HAVE A RELIABLE BACK UP CAMERA. ON TOP OF THIS ISSUE MY SIRIUS XM IS INTERMITTENT AS WELL SKIPPING THE SOUND ABOUT EVERY 10 SECONDS OR SO. THESE ISSUES OCCUR WHEN MOVING ON THE HIGHWAY AS WELL AS WHEN THE VEHICLE IS STATIONARY.
WHILE TOWING THE MANUAL TRANSMISSION JEEP WRANGLER RUBICON (TRANSFER CASE IN NEUTRAL AND TRANSMISSION IN 1ST GEAR) 4 WHEELS DOWN THERE WAS AN EXPLOSION UNDER THE JEEP WITH A BALL OF FIRE. THE VEHICLE WAS INCAPACITATED. THERE WAS NOT ANY SMOKE, NOISE OR INDICATIONS OF AN ISSUE BEFORE AND UP TO THE EXPLOSION. THIS HAPPENED ON A STRAIGHT SMOOTH 4 LANE ROAD AT 40 MPH.
A CAR CAME INTO MY SON'S LANE. TO AVOID A HEAD ON COLLISION, HE VEERED RIGHT AND WENT HEAD ON WITH A GUARDRAIL. AIR BAGS DID NOT DEPLOY AND THE SEATBELT DID NOT LOCK. HE WAS ON HWY 1090. WE FIND OUT TOMORROW IF THE JEEP WILL BE TOTALED BECAUSE IT HAS FRAME DAMAGE. THE JEEP DEALERSHIP THAT HAS THE JEEP RIGHT NOW COULD NOT TELL US WHY THE AIR BAGS DID NOT DEPLOY AND THE SEAT BELT DID NOTHING LOCK.*DT*JB*JB
OUR 2021 JEEP STARTED SMOKING IN THE ENGINE AND WITHIN 10 MINUTES BURST INTO FLAMES. THE ENTIRE FRONT END WAS DAMAGED BEYOND REPAIR / BURNED AND FIRE STATIONS HAD TO PUT OUT THE FIRE. MY DAUGHTER, DOGS AND I WERE ABLE TO MAKE IT OUT OF THE CAR BUT VERY SCARY.
BRAND NEW AND FROM THE START THE STEERING WANDERS AND THERE IS A LOT OF PLAY IN THE STEERING. IT'S A NONSTOP BATTLE TO KEEP THE VEHICLE GOING IN A STRAIGHT LINE AND IT GETS MORE DANGEROUS WITH THE SPEED INCREASES. THE WANDERING WITH THE VERY LOOSE STEERING CAUSES OVER STEERING ISSUES WHICH HAS CAUSED THE VEHICLE TO CROSS THE CENTER LINE AND GO ONTO THE ROAD'S SHOULDER. TURNING HAS SERIOUS CONTROL ISSUES WITH CONSTANT STEERING ADJUSTMENTS THROUGHOUT THE TURN SO THE VEHICLE IS NOT TRACKING A STRAIGHT LINE THROUGH THE TURN. THIS IS ON CITY AND COUNTRY ROADS, STRAIGHT AWAY AND TURNING THROUGHOUT CORNERS.
I PURCHASED THIS 2021 JEEP WRANGLER UNLIMITED ON SEPTEMBER 9, 2020. IT IS A TOTALLY STOCK VEHICLE WITH NO MODIFICATIONS OF ANY SORT. IT HAS NOT BEEN DRIVEN OFF ROAD AT ALL, AND ONLY ON CITY STREETS, HIGHWAYS, AND INTERSTATES, NO ACCIDENTS. WHILE DRIVING ON A NEARBY INTERSTATE IN JANUARY OF 2021, AT ABOUT 77 MPH, A MINOR SEAM IN THE ROAD SENT MY VEHICLE INTO WHAT IS COMMONLY KNOWN AS 'DEATH WOBBLE' MODE. HAD ABOUT 4,000 MILES ON THE ODOMETER. ON A FIVE HOUR ROAD TRIP, IT HAPPENED OVER A DOZEN TIMES ON THAT TRIP ALONE.I VIDEOED THE CAR IN VIOLENT WOBBLE AT HIGHWAY SPEED AND RETURNED THE CAR FOR ANOTHER DAY OF SERVICE. THE LOCAL JEEP SERVICE CENTER ORDERED A 'STEERING DAMPER' ASSEMBLY AS A FIX FOR THE PROBLEM, EVEN THOUGH THE 2021 WRANGLERS COME WITH THAT STEERING DAMPER AS STANDARD EQUIPMENT STARTING THIS YEAR. UNFORTUNATELY, THE PART IS ON AN EXTENDED BACK-ORDER, I AM TOLD, AND WON'T BE AVAILABLE FOR SOME TIME. IN THE MEANTIME, THEY DID A 'ROAD-FORCE' WHEEL AND TIRE BALANCE AS AN INTERIM FIX. ONE TIRE WAS AT 24 LBS, ONE WAS AT 17 LBS, AND THE OTHER TWO WERE AT 10 LBS AND 1 LBS. SINCE THEN THE CAR HAS HAD FEWER, MOMENTARY, WOBBLES OF MUCH SHORTER DURATION, AND HAS RECOVERED QUICKLY MORE IT DOES WOBBLE BRIEFLY AT SLOWER SPEEDS NOW AS WELL. WHILE DRIVING, I CAN FEEL THE SUPPRESSED WOBBLES IN THE STEERING WHEEL AND GAS PEDAL AND AM CONCERNED FOR SAFETY AND CONTINUED WEAR AND DAMAGE TO FRONT SUSPENSION AND TIRES, AND THE FREQUENCY OF HAVING TO DO COSTLY ROAD FORCE BALANCING ON THE TIRES. I LOVE THE JEEP BUT I'VE LOST CONFIDENCE IN THE CAR AT THIS POINT. I HAVE ATTEMPTED TO UPLOAD SOME VIDEO OF ONE OF MY CARS DEATH WOBBLES, SHOWING ITS INTENSITY, AND REFUSAL TO SUBSIDE UNTIL DECELERATED TO ABOUT 55 MPH. THE VIDEO EXCEEDS THE SPACE ALLOWED FOR THIS DOCUMENT, SO YOU'D HAVE TO CONTACT ME TO ARRANGE ANOTHER WAY TO VIEW IT IF NECESSARY.
BRAND NEW VEHICLE WANDERS AT HIGHWAY SPEEDS AS WELL AS LOW SPEEDS. REQUIRES CONSTANT "ARMS/HANDS" PRESSURE TO KEEP VEHICLE TRACKING STRAIGHT. VEHICLES PULLS TO THE RIGHT DESPITE HAVING UNDERGONE 3 ALIGNMENTS NOW AT 3K MILES. 2021 WRANGLER HAS THE UPGRADED STEERING BOX AND WHILE NO DEAD SPOTS ON THE WHEEL, THE RIGHT PULL IS ANNOYING. PLENTY OF UNHAPPY CUSTOMERS. THE FIX WHICH SEEMS TO BE KNOWN AMONSGT JEEP OWNERS IS RELATED TO LONGER LOWER CONTROL ARMS IN ORDER TO INCREASE CASTER SO THE VEHICLE TRACK STRAIGHT.
FRONT WINDSHIELD DEFROSTER ONLY BLOWS HOT AIR ON CENTER OF WINDSHIELD LEAVING THE DRIVER AND PASSENGER WINDSHIELD FROSTED AND FOGGY AND DANGEROUS TO DRIVE ESPECIALLY IN THE WINTER.
WHEN DRIVING SLOW OR FAST THE CAR WANDERS AND THERE IS 'PLAY' IN THE STEERING WHEEL. DIFFICULT TO STAY STRAIGHT AND IN ONE LANE WITHOUT CONSTANTLY ADJUSTING.
A BUNCH OF CODES FLASHED ON MY DASH SCREEN AND THEN STEERING WHEEL LOCKED UP WHEN I WAS DRIVING ON A CITY STREET I HAD JUST TURNED AND WAS GOING STRAIGHT AT ABOUT 30 MPH. I HAD TO USE EXCESSIVE FORCE TO PULL THE CAR OVER AND TURNED CAR OFF AND ON AND THEN I REGAINED STEERING. ALTHOUGH THE STEERING WAS BACK, THE CHECK ENGINE LIGHT TURNED ON. I WAS OUT OF TOWN SO I TOOK IT TO A DEALER TO SEE IF IT WAS SAFE TO DRIVE 2HRS BACK HOME. THEY CHECKED IT SAID A BUNCH OF CODES CAME UP BUT THEY CLEARED THEM AND DIDN'T FIND ANYTHING WRONG. THEY TEST DROVE IT AND COULDN'T DUPLICATE THE PROBLEM SO THEY SUMMED IT UP AS A COMPUTER GLITCH, AND SAID IT WOULD MOST LIKELY NOT HAPPEN AGAIN AND SHOULD BE FINE DRIVING BACK HOME. IT WAS FINE THE REST OF THAT DAY. THE NEXT DAY AS I'M DRIVING IT HAPPENS AGAIN AND DOES ANOTHER 4 TIMES THAT DAY. 3 DRIVING THRU CROWDED CITY STREETS ONCE I WAS DRIVING STRAIGHT AT ABOUT 15 MPH, NEXT I WAS AT A STOP SIGN AND THEN I WAS SLOWING DOWN TO PULL INTO A PARKING SPOT. THE 4TH TIME THAT DAY I WAS ON THE FREEWAY HEADING BACK HOME. I WAS IN HEAVY TRAFFIC GOING ABOUT 40 MPH. SAME AS THE FIRST INCIDENT I HAD TO PULL OVER AND TURN THE CAR OFF AND ON AGAIN TO REGAIN CONTROL OF STEERING. AND THE CHECK ENGINE LIGHT STAYED ON.
THE BACKUP CAMERA ON MY 2021 JEEP WRANGLER UNLIMITED RUBICON JUST STOPPED WORKING. I GOT IN, STARTED THE CAR AS USUAL, WENT TO BACK UP AND THE SCREEN IS COMPLETELY BLACK. I'VE GONE 3 DIFFERENT PLACES TODAY AND THE CAMERA HAS NOT WORKED ALL DAY. I LITERALLY BOUGHT THIS CAR BRAND NEW 3 WEEKS AGO. THIS IS A SAFETY HAZARD. SOMEONE WILL WRECK WHEN THIS GOES OUT ON THEM. IT LOOKS LIKE A VERY COMMON PROBLEM WHEN I GOOGLE THE ISSUE!
ONLY 500 MILES ON VEHICLE, WENT OFF-ROADING FOR THE FIRST TIME AND WITHIN A SHORT TIME AFTER CLIMBING A STEEP HILL, SMOKE CAME FROM UNDER VEHICLE AND CLUTCH WENT TO FLOOR AND STAYED. TURNED JEEP OFF, PUMPED CLUTCH WHICH SEEMED FINE BUT SMOKE CONTINUED FOR A MINUTE. WENT UNDER VEHICLE AFTER SMOKE STOPPED AND SAW BURNT FIBERS COMING OUT FROM TRANSMISSION CASE. RESTARTED VEHICLE AND NO MOVEMENT. TOWED JEEP OUT TO HOME. JEEP ROADSIDE TOOK IT TO DEALERSHIP. APPARENTLY THE CLUTCH SWITCH PLATE OVERHEATED, FLASHED, AND COMPLETELY BURNED AWAY! THERE'S A RECALL I WAS UNAWARE OF BUT NOW 500 MILES ON BRAND NEW JEEP AND CLUTCH PLATE, PRESSURE PLATE, ETC MUST BE REPLACED. JEEP IS AT TATE BRANCH JEEP IN CARLSBAD NM WHERE THEY CAN GIVE DETAILS ON DAMAGE.
I WAS DRIVING IN FOG WITH AMBIENT TEMPERATURES OF APPROXIMATELY 9 DEGREES, WINDSHIELD ICED OVER APPROXIMATELY 2/3RDS FROM THE OUTSIDE IN WITH ONLY THE MIDDLE OF THE WINDSHIELD CLEAR, FRONT DEFROSTER ONLY WAS ON MAXIMUM, WITH NO AIR FLOW TO ANYWHERE ELSE, BUT WOULD NOT CLEAR THE WINDSHIELD IN FRONT OF THE DRIVER NOR THE PASSENGER SIDE. PUT HAND ABOVE DEFROST VENTS AND WAS ONLY BLOWING IN THE MIDDLE, NO OBSTRUCTION. WE CONTACTED OUR JEEP DEALER AND TOOK IT TO BE LOOKED AT, THEY SUBMITTED STARS CASE #101853238 AND TOLD US THAT NO ISSUES OF THIS TYPE HAD BEEN REPORTED TO THEM FROM JEEP. WE SEARCHED ON YOUTUBE HTTPS://YOUTU.BE/PLKTXSKZNI4 AND FOUND THIS SAME ISSUE ADDRESSED EXCEPT ON A 2021 JEEP GLADIATOR (JEEP PICKUP). WHEN IT HAPPENED TO US, WE DID NOT TAKE PICTURES AS WE WERE MORE CONCERNED ABOUT GETTING TO OUR DESTINATION AND THEN HOME.
THERE IS AN ACTIVE RECALL FOR THIS JEEP MODEL. I TOOK IT TO THE DEALER TODAY, FEBRUARY 9, 2021, TO GET IT FIX AND THEY DO NOT HAVE THE PARTS. THE DEALER (PLANET DODGE IN MIAMI, FL) INSTRUCTED ME TO CALL FCA GROUP (FIAT CHRYSLER AUTOMOBILE -- OWNERS OF JEEP), WHICH I DID IN FRONT OF THEM, AND NO FIXING OR RESOLUTION. PART OF THE RECALL STATES HEATED DEBRIS EXPELLED FROM THE TRANSMISSION CASE MAY COME IN CONTACT WITH COMBUSTIBLE MATERIALS IN THE VEHICLE, POTENTIALLY LEADING TO A FIRE.
LESS THAN 200 MILES ON CAR CHECK ENGINE LIGHT STARTS BLINKING CAR ALSO SHAKING TOOK IT TO DEALER THEY REPLACED A SPARK PLUG THE NEXT DAY SAME THING THEY THEN REPLACED ALL THE SPARK PLUGS AND TOLD ME 2021 WRANGLERS WOULD HAVE A RECALL ON THIS BUT I DON'T NOTICE SAME PROBLEM ANYWHERE
DRIVING ON THE FREEWAY AND "SERVICE SHIFTER" WARNING APPEARED ON AND OFF. ALSO, WHILE DRIVING ON A CITY STREET THE WARNING CAME ON AND OFF. LIGHTS ON THE SHIFTER FLASHED. DEALERSHIP SAYS THE VALVE BODY IN THE TRANSMISSION IS DEFECTIVE AND NEEDS TO BE REPLACED OR THE WHOLE TRANSMISSION NEEDS TO BE REPLACED. THEY STATED IT'S A SERIOUS SAFETY CONCERN BECAUSE THE CAR CAN STOP SHIFTING ALTOGETHER WHILE DRIVING.
THE BACK UP CAMERA STOPPED WORKING FOR A SHORT PERIOD OF TIME.
BRAND NEW 2021 JEEP WRANGLER BACKUP CAMERA ISN'T WORKING THE DAY I PURCHASED IT. JUST GOT A BLACK SCREEN WHEN I PUT THE VEHICLE IN REVERSE FROM A PARKED POSITION. I'VE RESTARTED THE VEHICLE MULTIPLE TIMES THINKING IT'D RESET THE SCREEN BUT STILL NO LUCK.
WHEN DRIVING DURING A MEDIUM SNOW FALL: THE FRONT WINDSHIELD DEFROSTER IS TERRIBLE! EVEN WITH THE FRONT DEFROSTER ON HIGH HEAT, AND FULL DEFROST MODE, THE DEFROSTER ONLY BLOWS HOT AIR ONTO THE CENTER PORTION OF THE WINDSHIELD. THE RIGHT AND LEFT SIDES OF THE WINDSHIELD GET NO HOT DEFROST AIR (NO AIR WHATSOEVER) AND SNOW AND ICE BUILDS UP ON THE RIGHT 12' AND LEFT 12' OF THE WINDSHIELD. THIS ALSO CAUSES HEAVY SNOW/ICE BUILDUP ON THE WIPER BLADES. TERRIBLE AND DANGEROUS WINDSHIELD DEFROSTER DESIGN. AIR COMES OUT OF THE CENTER DEFROST VENTS ONLY. NO AIR COMES OUT OF THE WINDSHIELD VENTS IN FRONT OF THE DRIVER OR PASSENGER. HORRIBLE AND DANGEROUS DESIGN WHICH MAKES VISIBILITY WHILE DRIVING DURING A SNOWFALL ALMOST IMPOSSIBLE.
THE JEEP HAS EXCESSIVE STEERING PLAY AND WANDERS IN THE LANE. WHEN TRAVELLING IN A STRAIGHT LINE, THE VEHICLE REQUIRES CONSTANT AND SIGNIFICANT STEERING CORRECTION. THIS ISSUE BECOMES MORE PRONOUNCED AND DANGEROUS AT SPEEDS ABOVE 60MPH. TWO REPAIR ATTEMPTS HAVE BEEN MADE BY JEEP ONLY OF LAS VEGAS, BUT THE PROBLEM PERSISTS. THIS VEHICLE HAS THE NEW BLACK STEERING GEAR BOX AND 840 MILES. AFTER THE LAST REPAIR ATTEMPT, THE PROBLEM IS WORSE. VEHICLE IS NOW TOO DANGEROUS TO DRIVE.
STEERING HAS EXCESSIVE PLAY. SEEMS TO BE MORE NOTICEABLE ON HOT DAYS. THE VEHICLE SEEMS TO DRIFT LEADING TO CONSTANT CORRECTION WHILE DRIVING. THIS HAPPENS AT ALL SPEEDS.
TL* THE CONTACT OWNS A 2021 JEEP WRANGLER. THE CONTACT STATED WHILE DRIVING 45 MPH, HE BECAME AWARE THAT THE STEERING WHEEL WAS LOOSE AND FAILED TO STEER THE VEHICLE STRAIGHT. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO LINDSAY CHEVROLET LOCATED AT 15605 JEFFERSON DAVIS HWY, WOODBRIDGE, VA 22191, (571) 200-4754, WHERE IT WAS DIAGNOSED WITH NEEDING THE STEERING GEAR TO BE REPLACED AND THE STEERING MODULE UPDATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 225.
VEHICLE IS BRAND NEW AND THE CHECK ENGINE LIGHT CAME ON ONLY AFTER 300 MILES. DEALER DIAGOSED THE PROBLEM WITH O2 SENSOR FAILURE AND VALVE COVER DEFECT. THE VEHICLE RAN VERY ROUGH AND FELT LIKE IT WAS ABOUT TO STALL. SEARCH ON JLWRANGLERFORUMS SHOWS THERE ARE OTHERS EXPERIENCING SIMILAR PROBLEMS WITH LESS THAN 500 MILES ON THE ODOMETER.
WANDERING STEERING ABOVE 30 MPH WON'T TRACK STRAIGHT, EXCESSIVE PLAY IN THE WHEEL. ORDERED FROM DEALER WENT TO THE SHOP FOR STEERING ISSUES AT 52 MILES AND BACK AGAIN 2 WEEKS LATER, JUST PICKED IT UP FROM THE DEALER AND STEERING IS WORSE, I FEEL IT IS UNSAFE FOR MY 17 YEAR OLD DAUGHTER TO DRIVE.
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