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NHTSA recalls, safety ratings, and consumer complaints for the 2013 Mazda Mazda3.
| Overall Rating | |
| Frontal Crash | |
| Side Crash | |
| Rollover |
| Overall Rating | |
| Frontal Crash |
Component: STRUCTURE:BODY:HATCHBACK/LIFTGATE
Mazda North American Operations (Mazda) is recalling certain model year 2010-2013 Mazda3 and Mazdaspeed3 vehicles manufactured November 18, 2008, to June 8, 2013, 2012-2015 Mazda5 vehicles manufactured October 26, 2010, to June 22, 2015, 2016 CX-3 vehicles manufactured June 1, 2015, to December 26, 2015, and 2013-2016 CX-5 vehicles manufactured December 15, 2011, to December 26, 2015. On the affected vehicles, the lift gate support struts may corrode, possibly causing the struts to break and/or the lift gate to drop unexpectedly.
Consequence: If the lift gate falls unexpectedly, it may hit the user, increasing their risk of injury.
Remedy: Mazda dealers will replace the both lift gate supports, free of charge, however parts are not currently available. The recall began April 2017. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 9916H.
The Brake Pedal consistently malfunctions, even after the replacement of the master cylinder (by independent service center). The master cylinder does not hold pressure due to a faulty ABS control unit (which, when Mazda was contacted, said that part was on backorder until September). If the manufacturer knows this is an issue and can't supply the part due to so many replacements needed in their vehicle, why is there no recall? There is no warning to the driver on the dashboard of this issue and has causes repeated issues while breaking.
There seems to be a lot of people who own 2012 and 2013 Mazda 3 Sedans (with SKYACTIV-G 2.0L and Halogen Type Headlights) that are dealing with the same issue I am dealing with myself. I have just purchased a used 2013 Mazda 3 with Skyactive Technology and I noticed that when I was braking the headlights would pulse on and off and would continue while I braked. I have been told there is a TSB on this issue (attached) and Mazda is well aware of this happening. This concern is caused by inadequate alternator output controlled by the PCM when the battery is under a heavy load. They are to the point now of charging people for a doing the TSB on the car that is causing the problem of the alternator not producing the proper wattage to support both the headlights and the brake lights at the same time. There are numerous online forum entries that speak of this issue with 2012 and 2013 Mazda 3's. I am very concerned that my headlights may stop working which could result in my death or the death of my occupants of my vehicle not to mention the other motorists on the road around me if my head lights were to eventually fail at night due to lack of proper wattage to the headlights. There are videos on you tube that show these pulsing headlights on Mazda's. I believe that headlights are important enough safety issue that their failing could result in death if the headlights completely failed due to the known fault in these vehicles over time.
The 2013 Mazda Mazda3 has 1 NHTSA recall and 117 consumer complaints on file. It received an overall safety rating of 4 out of 5 stars in NHTSA crash testing. The high number of complaints suggests potential reliability concerns — review the complaint details above before purchasing. For the most detailed information about a specific vehicle, decode its VIN using our free decoder above.
Enter a specific VIN to get the full report — specs, recalls, safety ratings, complaints, investigations, and technical service bulletins.
| Side Crash |
| Rollover |
Transmission Control Module malfunction. The AT light came on and the car made a jerking motion and a clunking noise. It lost power and would not shift which is very dangerous in moving traffic. It put me at risk for getting hit by another vehicle not expecting the abrupt change in speed by my vehicle. The check engine light is now lit up. There were no warning lights before the vehicle’s transmission malfunctioned. A code came up on the vehicle when tested. U0101 lost communication with TCM. From what I have read, researched, and have been told this issue is very common for certain years of Mazda 3’s including mine.
The contact owns a 2013 Mazda Mazda3. The contact received notification of NHTSA Campaign Number: 16V644000 (Structure) however, the part to do the recall repair was not yet available. The local dealer was contacted, and the contact was informed that the part for the recall repair was not yet available. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
All my seatbuckels are tearing. I thought it could of been my dog, but I a certain I did not give up my seat or let him drive. My driver side is also tearing. I noticed the buckle catching when securing it, and now it has moved past snag and had a quarter inch tear that it catches on. The buckle is not wide enough for the belt. The belt is no longer able to constraint as good as when it was whole. Unknown
After filing up the gas tank, there is a strong smell of fuel coming from the car. It remains strong until the tank is run down to about 3/4. Gas can be seen dripping down the tank under the car. Gas drips are clearly visible on the ground. This has been an ongoing problem for approximately two years.
Steering becomes unpredictable and stiff accompanied by surging and loss of power. Check engine light comes on. Code P0882
ABS Module suddenly start failing causing brake sinks down. Almost crashed because of it. It appears to be a very common issue but Mazda still does not recall these ABS modules made by Ford/ATE. Also, it does not show any ABS warning light, which might be why not many people have called on this as they probably thought it was normal. There is all sort of communication error codes if you read with a OBDII scanner. In fact, Ford had a recall for these ABS modules, citing "stuck or slow-responding valves due to reaction with brake fluid".
I had the dashboard recalled and replaced. The new dashboard is separating from the computer screen on dash.
TRACKING NUMBER 11461728 ADDED INFORMATION EMAIL FROM MANUFACTURE MITSUBUSHI ELECTRIC INCORPORATED
The TCM - Transmission Control Module defected - gear lights disappear, down shifting problems, driving, stop in the middle of highway or road while driving, kick / jerk when ATF lights comes on goes off then check engine lights comes on all fluids has been changed drove good for a few days started again took to advance auto parts and auto zone codes stated electrical TCM computer issues, delayed shifting, check engine and ATF lights comes on , DTC codes U1000, LOST COMMUNICATION WITH TCM. The TCM overheats because it is sitting directly on the transmission, under the battery box. My child safety was put at risk daily. This car fails to stop at a traffic light, a slow response when approaching a stop sign or traffic light is dangerous and scary. Mazda's are not safe to drive with a bad TCM, When a driver cannot anticipate the acceleration or deceleration of this vehicle or any Mazda with a TCM the situation is very dangerous. I visited Flow Mazda 04/21/2022 Fayetteville North Carolina invoice number Q10296 took the part for viewing. THE dealership informed us that no one has this part and do not know if the will ever have another shipment. we contacted salvage yards received the same answer. I have sent 8 emails stating problems to the manufacture (Mitsubishi electric company) no response thus far. This is my daughter first year in college she saved her summer money 6600.00$ and purchased this car in March 16, 2022 from Knox auto sales 107 NC-55E, Dunn NC 28334. First day we had all fluids changed. The third day she went to visit her dad 20 minute drive ATF light came on went to auto zone code warning electrical communication, purchased new battery drove car for 5 days good took car to college in Charlotte came home birthday Friday check engine light and TCM code went to church Easter Sunday almost didn't make it home. According to the you tube channels and social media this is a known failure for Mazda automobiles Why are the cars being sold?
Blower motor stopped working summer of 2020. Had it replaced at the dealership and it again stopped working in summer of 2021. Had it replaced once again and it is now making horrible noises again as it did right before it blew up the last two times
When driving at highway speeds and applying brakes, the headlights will pulse bright to dim for the duration of braking. I have seen this problem reported online by several dealers and it has a known software update to fix the problem, but it is not listed under the recalls for this vehicle. A similar problem exists on the 2014 Mazda's and a recall does exist for that vehicle.
There is a loud winding sound sound coming from the transmission and sound of metal (broken teeth) as well. We took it to a Mazda dealer and they quickly identified the issue as a failing transmission. As a result I was able to find that a service bulletin aligned with this issue (TSB No. 0500414) and confirmed this with the dealer. This service bulletin indicates a manufacturing issue but only applied a warranty of 6 years or 60,000 miles. Yes, our car is over the 6 yrs and only 800 miles over the 60,000 miles, however, my concern is that this is a known issue that clearly becomes a safety issue. We got a price from the dealer of $4,500 for a new transmission so I took it to a transmission shop for a 2nd opinion. They confirmed the failing transmission and indicated the car should not be driven for safety reasons. They said the transmission is in bad shape and when it fails the car will just stop creating a very unsafe condition. They are able to find a used transmission and install it for an estimate of $2,700 but I believe this should be covered by Mazda due to the safety concerns. I have no choice to proceed with this replacement but hope that you can help to get Mazda's attention and have them stand behind this and cover this cost.
EXACT SAME ISSUE AS CAMPAIGN NUMBER: 17V082 THE SEATS IN THIS YEAR OF MAZDA 3 ARE THE SAME AS IN THE 2010-2011 MODELS. THE METAL HAS SNAPPED IN HALF CAUSING THE NEED FOR REPAIR FOR SAFE DRIVING. THIS HAPPENED WHILE TURNING A CORNER ON A CITY STREET GOING ABOUT 30KM/H DRIVER IS 260LBS
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