Loading vehicle data from NHTSA...
NHTSA recalls, safety ratings, and consumer complaints for the 2004 Chevrolet Suburban.
| Overall Rating | Not Rated |
| Frontal Crash | Not Rated |
| Side Crash | Not Rated |
| Rollover | Not Rated |
Component: FUEL SYSTEM, GASOLINE
CERTAIN REPLACEMENT FUEL FILTERS, FRAM BRAND NAME P/N G3727, WITH DATE CODES X52911 THROUGH X60801 SEQUENTIALLY OR X600141 AND A MEXICO COUNTRY OR ORIGIN MARKING ON THE FUEL FILTER HOUSING MANUFACTURED FROM OCTOBER 18, 2005, THROUGH MARCH 21, 2006, SOLD FOR USE ON THE VEHICLES LISTED ABOVE AND ON CERTAIN SCHOOL BUSES. (TO SEE THE SCHOOL BUS ENGINE SIZES, CLICK ON "DOCUMENT SEARCH" AND THEN "BUS APPLICATIONS"). THE CONNECTOR ON THE FUEL FILTER WAS NOT MANUFACTURED TO HONEYWELL'S SPECIFICATION. AS A RESULT, THE O-RING MAY NOT SEAT CORRECTLY ON THE FUEL LINE.
Consequence: THIS CONDITION MAY CAUSE AN INADEQUATE SEAL AT THE CONNECTION, POTENTIALLY LEADING TO A FUEL LEAK. IN THE PRESENCE OF AN IGNITION SOURCE, A FIRE COULD OCCUR.
Remedy: HONEYWELL WILL NOTIFY OWNERS AND REPLACE THE FUEL FILTERS FREE OF CHARGE. THE RECALL BEGAN ON OCTOBER 18, 2006. OWNERS MAY CONTACT FRAM CUSTOMER SERVICE AT 1-800-890-2075 (OPTION 1).
Component: ENGINE AND ENGINE COOLING
ON CERTAIN TRUCKS EQUIPPED WITH AN 8.1L V8 (RPO L8-VIN G) ENGINE HAVE A CONDITION IN WHICH THE ENGINE FUEL RAIL PULSE DAMPER RETAINER CLIP MAY FRACTURE RESULTING IN INADEQUATE RETENTION OF THE DAMPER.
Consequence: IF THE DAMPER COMES LOOSE, A FUEL LEAK MAY RESULT. FUEL LEAKAGE, IN THE PRESENCE OF AN IGNITION SOURCE, COULD RESULT IN A FIRE.
Remedy: DEALERS WILL REPLACE THE ENGINE FUEL RAIL PULSE DAMPER RETAINER CLIP FREE OF CHARGE. THE RECALL BEGAN ON AUGUST 31, 2006. OWNERS MAY CONTACT CHEVROLET AT 1-800-630-2438 AND GMC TRUCKS AT 1-866-996-9463.
Front passenger dash airbag spontaneously deployed without any inciting event. The vehicle is at the Team Chevrolet Goldsboro dealership. A case has been opened with General Motors Case Number XXX. No prior warning - it smoked for a few seconds then deployed. No prior warning lights.
The contact owns a 2004 Chevrolet Suburban. The contact stated that while driving at an undisclosed speed at night, the instrument panel gauges, and warning lights functionality became inoperable. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 150,000.
The contact owns a 2004 Chevrolet Suburban. The contact stated that while driving approximately 45 mph he noticed the temperature gauge increased to the high indicator. The engine coolant hot message was displayed. The contact stated that while attempting to pull over there was an abnormal popping noise and smoke was detected. The air bag warning light illuminated and the driver's side air bag deployed without impact or crash and struck the driver in the face, chest, and right hand. There was no medical attention provided, or a fire or police report filed. The vehicle was left on the side of the road. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 200,000.
The 2004 Chevrolet Suburban has 6 NHTSA recalls and 406 consumer complaints on file. It received an overall safety rating of Not Rated out of 5 stars in NHTSA crash testing. The high number of complaints suggests potential reliability concerns — review the complaint details above before purchasing. For the most detailed information about a specific vehicle, decode its VIN using our free decoder above.
Enter a specific VIN to get the full report — specs, recalls, safety ratings, complaints, investigations, and technical service bulletins.
Component: SEAT BELTS:REAR/OTHER
ON CERTAIN CREW CAB PICKUP TRUCKS AND SPORT UTILITY VEHICLES, THE 2ND ROW CENTER OCCUPANT SEAT BELT ROUTING MAY MAKE IT DIFFICULT TO POSITION THE LAP PORTION OF THE SAFETY BELT LOW AROUND THE HIPS OF OCCUPANTS, ESPECIALLY SMALLER OCCUPANTS, SEATED IN THIS POSITION. APPROPRIATE USE OF A CHILD SEAT OR BOOSTER SEAT, AS RECOMMENDED FOR SMALL CHILDREN, DOES IMPROVE THE FIT CONDITION FOR THIS USER GROUP. IN ADDITION TO INSTRUCTIONS ON PROPER INFANT AND YOUNG CHILD RESTRAINT (WITH CHILD SEATS OR BOOSTERS), SPECIAL VERBIAGE FOR RESTRAINING OLDER CHILD IS INCLUDED IN THE OWNER'S MANUAL. ALSO, THE SUGGESTED SEAT BELT FIT/ROUTING FOR ADULTS, IRRESPECTIVE OF SEATING POSITION, IS DESCRIBED IN THE OWNER'S MANUAL TEXT.
Consequence: A LAP PORTION OF THE SEAT BELT ROUTING THAT IS NOT LOW AND SNUG ON THE HIPS CAN ALLOW THE LAP BELT TO RIDE UP ON AN OCCUPANT'S ABDOMEN INSTEAD OF FITTING LOW AROUND THEIR HIPBONES, AND THEREFORE, CAN EXPOSE THEM TO MORE RISK OF ABDOMINAL AND INTERNAL ORGAN INJURY.
Remedy: DEALERS WILL CUT OPEN THE GUIDE LOOP, REMOVE A PORTION OF THE LOOP, AND THEN THE REMAINING TWO SIDES SHOULD BE FOLDED OVER AND SECURED WITH A RETAINER FREE OF CHARGE. THE RECALL BEGAN ON JULY 21, 2005. OWNERS MAY CONTACT CADILLAC AT 1-866-982-2339, CHEVROLET AT 1-800-630-2438, GMC AT 1-866-996-9463, OR HUMMER AT 1-800-732-5493.
Component: EXTERIOR LIGHTING
CERTAIN PRO-A MOTORS CORNER LAMPS, TURN SIGNALS, AND HEADLIGHTS SOLD AS REPLACEMENT LAMPS FOR USE ON CERTAIN PASSENGER VEHICLES LISTED ABOVE. SOME COMBINATION LAMPS THAT ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
Consequence: WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH WITHOUT WARNING.
Remedy: PRO-A MOTORS WILL NOTIFY OWNERS AND OFFER TO REPURCHASE THE LAMPS. THE RECALL BEGAN ON APRIL 3, 2006. OWNERS MAY CONTACT PRO-A MOTORS AT 323-838-2988.
Component: SERVICE BRAKES, HYDRAULIC
CERTAIN TRUCKS, SPORT UTILITY VEHICLES, AND VANS EQUIPPED WITH BOSCH HYDRO-BOOST BRAKE ASSEMBLIES, THE HYDRAULIC BRAKE BOOSTER PRESSURE ACCUMULATOR MAY CRACK AND SEPARATE FROM THE HYDRO-BOOST ASSEMBLY DURING NORMAL OPERATING CONDITIONS.
Consequence: IF A SEPARATION OCCURRED AND THE HOOD OF THE VEHICLE WERE OPEN, FRAGMENTS FROM THE ACCUMULATOR COULD CAUSE INJURY TO PEOPLE IN THE IMMEDIATE AREA. THE PRESENCE OF THIS CRACK OR FRACTURED SURFACE COULD ALLOW THE HYDRAULIC FLUID TO LEAK FROM THE ACCUMULATOR CIRCUIT OF THE BOOSTER ASSEMBLY. THE LOSS OF FLUID WOULD CAUSE INCREASED STEERING AND BRAKING EFFORT AND A CRASH MAY OCCUR WITHOUT PRIOR WARNING.
Remedy: DEALERS WILL TEST THE HYDRO-BOOST ASSEMBLY FOR FUNCTIONAL OPERATION OF THE TWO-FUNCTION VALVE. IF THE HYDRO-BOOST ASSEMBLY FAILS THE TEST, DEALERS WILL REPLACE THE ASSEMBLY FREE OF CHARGE. THE RECALL BEGAN ON MARCH 23, 2005. OWNERS MAY CONTACT CHEVROLET AT 1-800-630-2438, GMC TRUCKS AT 1-866-996-9463 AND HUMMER AT 1-800-732-5493.
Component: SERVICE BRAKES, HYDRAULIC
CERTAIN SPORT UTILITY VEHICLES, PICKUP TRUCKS, AND PASSENGER VANS FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 135, ?PASSENGER CAR BRAKE SYSTEMS.? SOME OF THESE VEHICLES WERE PRODUCED WITH AN OUT-OF-SPECIFICATION BRAKE HYDRO-BOOST HOUSING RELIEF VALVE BORE.
Consequence: CONSEQUENTLY, THE VALVE O-RING SEAL MAY FRACTURE. STEERING EFFORTS MAY BE SLIGHTLY INCREASED WHILE BRAKING OR PARKING. UNDER CERTAIN DRIVING CONDITIONS, A FRACTURED SEAL MAY REQUIRE A SLIGHT INCREASE IN THE APPLIED BRAKE PEDAL EFFORT TO ACHIEVE THE SAME VEHICLE DECELERATION RATE AS PRIOR TO THE SEAT FRACTURE.
Remedy: DEALERS ARE TO REPLACE THE HYDRO-BOOST RELIEF VALVE. THE RECALL BEGAN ON JUNE 18, 2004. OWNERS SHOULD CONTACT CADILLAC AT 1-866-982-2339; CHEVROLET AT 1-800-630-2438; GMC AT 1-866-996-9463; OR HUMMER AT 1-866-486-6376.
Brake/abs light on and ecbm for abs not working no anti lock brake system and for the electrical vehicle has all kinds of electrical issues had to remove fuse to radio because of it going bonkers and it wouldn't turn off or down sounds like a fax machine or old school dial up internet sounds all the time and siren sounds were coming from radio and speakers only way to make it stop was to pull the fuse and have had to get multiple four wheel alignments because of steering and steering has to much play in it before suburban turns
TL* THE CONTACT OWNS A 2004 CHEVROLET SUBURBAN. THE CONTACT STATED THAT WHILE SHIFTING GEARS, THERE WAS AN ABNORMAL CLUNKING SOUND COMING FROM UNDERNEATH THE VEHICLE. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THERE WERE UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 238,239.
THE HYDRO BOOSTER IS DEFECTIVE. THE CAR TRIGGERS MY BREAKS AND MAKES NOISES MAKE STEERING BRAKING DIFFICULT. IT HAPPENS EVERYFAY THROUGHT THE DAY WHILE IM DRIVING
ABS BREAKS KICKING IN AT LOW SPEED AND NOT STOPPING ALMOST WRECKED SEVERAL TIMES
REAR TAILGATE GLASS HAS SEPARATED FROM THE GLUED ON HINGES AND DROPPED DOWN ON THE DRIVERS SIDE. THIS APPEARS TO BE AN ONGOING DESIGN, QUALITY ISSUE AND HAS HAPPENED ON A LARGE NUMBER OF SUV STYLE CHEVROLET VEHICLES AS CAN BE SEEN USING A SIMPLE INTERNET SEARCH CONCERNING THIS ISSUE.
TL* THE CONTACT OWNS A 2004 CHEVROLET SUBURBAN. WHILE THE VEHICLE WAS IN MOTION, THE DRIVER'S SIDE AIR BAG DEPLOYED WITH FORCE. A YELLOW SUBSTANCE EMITTED INSIDE THE VEHICLE WHEN THE FAILURE OCCURRED. THE DEPLOYMENT OCCURRED WITHOUT WARNING OR AN IMPACT. THERE WERE NO INJURIES. A POLICE REPORT WAS FILED. THE MANUFACTURER WAS NOT NOTIFIED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 128,000.
TL* THE CONTACT OWNS A 2004 CHEVROLET SUBURBAN. THE CONTACT STATED THAT THE VEHICLE WAS EXPERIENCING THE SAME FAILURE AS LISTED IN NHTSA CAMPAIGN NUMBER: 04V045000 (SERVICE BRAKES, HYDRAULIC). THERE WERE NO WARNING INDICATORS ILLUMINATED. AN INDEPENDENT MECHANIC DIAGNOSED THAT THE BRAKE BOOSTER SYSTEM NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER AND DEALER WERE NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 192,000.
THE TRUCK FAILS TO RESTART AFTER DRIVING IT AN AT FIRST IT WOULD RESTART AFTER 15 - 20 MINUTES AFTER IT SITS AN NOW IT DOES NOT START AT ALL SO FAR I KNOW IT IS HAPPENING TO MORE THAN 20 VEHICLES INCLUDING THE STATE PATROL 2016 SUBURBANS AND SEVERAL OF THE PICKUPS
TAKATA RECALL. THE GAUGE CLUSTER STOPPED WORKING. NOW THE IGNITION AND AC WILL NOT WORK. OIL PRESSURE SENSOR READING WRONG. TOOK IT TO GET CODE READ AND 35 CODES CAME UP. HAD TO PUT ON A TOGGLE SWITCH JUST TO START IT. CANT SEE SPEED AND THAT MAKES IT VERY DANGEROUS TO DRIVE AT THIS POINT. THINK ALL OF THIS IS DUE TO WATER LEAK ON DRIVERS SIDE. STEERING CONTROLS STOPPED WORKING TODAY. THIS REALLY NEED TO BE A SAFETY CONCERN TO THE MANUFACTURER AS IT COULD REALLY GET SOMEONE HURT OR KILLED.
RUSTED BREAKE LINES, PARKED IN DRIVEWAY COULD NOT USE BRAKES AFTER STARTING THE CAR
CRACKED DASH, NEVER REMOVED, GARAGE KEPT. CRACKED RUNS THROUGH DASH FROM FRONT WINDOW TOWARDS RADIO CLUSTER. DASH HAS SHARP PIECES THAT IN ACCIDENT CAN EASILY BE BROKEN OFF.
THIS PROBLEM CONCERNS A 2004 CHEVROLET SUBURBAN. THE SEAT HEATER SWITCH, LOCATED ABOVE THE DRIVER'S DOOR ARMREST, TURNS ITSELF ON WHEN THE CAR IS OPERATING. THE HEATED SEAT BECOMES EXTRAORDINARILY HOT RAPIDLY AND IT IS DIFFICULT TO TURN OFF - EVERY BUMP AND JAR IN THE ROAD TURNS THE LIGHT AND THE SEAT BACK ON. THE LIGHT'S LOCATION WHICH INDICATES THE OPERATION OF THE HEATED SEATS IS DIFFICULT TO SEE AS WELL - ESPECIALLY WHEN THE SUN IS STRONG & I'M WEARING SUNGLASSES. LOOKING DOWN AND AWAY FROM THE ROAD AND TRAFFIC IS FAIRLY DANGEROUS. THIS DISTRACTION COULD EASILY EVOLVE INTO AN ACCIDENT AS THE DRIVER IS CONSTANTLY TRYING TO TURN THE HEATED SEAT OFF. I HAVE HAD THIS ITEM "REPAIRED" ONCE, YET THE PROBLEM CONTINUES. THE MOST MEMORABLE MOMENT WAS TRYING TO DRIVE IN A TORRENTIAL RAINSTORM ON THE INTERSTATE. I PULLED OVER FOR SAFETY BEFORE I TRIED TO TURN OFF THE LIGHT. THE MINUTE I PULLED BACK ONTO THE INTERSTATE, THE HEATED SEAT TURNED ITSELF BACK ON AND STAYED ON FOR THE NEXT 250 MILES. I KNOW I AM NOT THE ONLY PERSON WITH A 2004 SUBURBAN THAT SUFFERS FROM THIS PROBLEM. WE HAVE TAKEN THE FUSE OUT OF THE CAR THAT CONTROLS THE HEATED SEATS, BUT THAT ALSO AFFECTS THE ABILITY TO READJUST THE SEAT POSITION FOR THE INDIVIDUAL DRIVERS. THE HEATED SEAT DISTRACTION COMBINED WITH THE LOCATION OF THE SWITCH ARE DEFINITELY A SAFETY ISSUE AND SHOULD BE REPAIRED.
Showing 15 of 406 complaints