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NHTSA recalls, safety ratings, and consumer complaints for the 2000 Chevrolet Suburban.
NHTSA has not published 5-star crash-test ratings for the 2000 Chevrolet Suburban. New vehicles are often added to the NCAP rating program after initial release; check nhtsa.gov/ratings for the latest status.
Component: FUEL SYSTEM, GASOLINE
CERTAIN REPLACEMENT FUEL FILTERS, FRAM BRAND NAME P/N G3727, WITH DATE CODES X52911 THROUGH X60801 SEQUENTIALLY OR X600141 AND A MEXICO COUNTRY OR ORIGIN MARKING ON THE FUEL FILTER HOUSING MANUFACTURED FROM OCTOBER 18, 2005, THROUGH MARCH 21, 2006, SOLD FOR USE ON THE VEHICLES LISTED ABOVE AND ON CERTAIN SCHOOL BUSES. (TO SEE THE SCHOOL BUS ENGINE SIZES, CLICK ON "DOCUMENT SEARCH" AND THEN "BUS APPLICATIONS"). THE CONNECTOR ON THE FUEL FILTER WAS NOT MANUFACTURED TO HONEYWELL'S SPECIFICATION. AS A RESULT, THE O-RING MAY NOT SEAT CORRECTLY ON THE FUEL LINE.
Consequence: THIS CONDITION MAY CAUSE AN INADEQUATE SEAL AT THE CONNECTION, POTENTIALLY LEADING TO A FUEL LEAK. IN THE PRESENCE OF AN IGNITION SOURCE, A FIRE COULD OCCUR.
Remedy: HONEYWELL WILL NOTIFY OWNERS AND REPLACE THE FUEL FILTERS FREE OF CHARGE. THE RECALL BEGAN ON OCTOBER 18, 2006. OWNERS MAY CONTACT FRAM CUSTOMER SERVICE AT 1-800-890-2075 (OPTION 1).
Component: EXTERIOR LIGHTING
CERTAIN PRO-A MOTORS CORNER LAMPS, TURN SIGNALS, AND HEADLIGHTS SOLD AS REPLACEMENT LAMPS FOR USE ON CERTAIN PASSENGER VEHICLES LISTED ABOVE. SOME COMBINATION LAMPS THAT ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
Consequence: WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH WITHOUT WARNING.
Remedy: PRO-A MOTORS WILL NOTIFY OWNERS AND OFFER TO REPURCHASE THE LAMPS. THE RECALL BEGAN ON APRIL 3, 2006. OWNERS MAY CONTACT PRO-A MOTORS AT 323-838-2988.
The contact owns a 2000 Chevrolet Suburban. The contact stated that while driving at an undisclosed speed, the vehicle failed to accelerate as intended while depressing the accelerator pedal. In addition, the vehicle jerked. The contact stated that the vehicle failed to move while in reverse(R) and only responded while in drive(D). The contact stated that the vehicle stalled while driving. The vehicle was towed to an independent mechanic who diagnosed that an unknown sensor connected to the transmission and engine had failed. The contact bought the sensor, and when the independent mechanic repaired the vehicle, the failure persisted. The independent mechanic then diagnosed that the transmission had failed. The vehicle was repaired. The contact stated that a year later, on a separate occasion, the vehicle failed to start. The contact replaced the battery. The contact stated that afterwards, an abnormal sound was coming from the vehicle. The contact stated that the vehicle failed to function while in reverse(R) or drive(D). There was an abnormal sound coming from the engine. The contact rebuilt the transmission with a friend who was an independent mechanic. The contact stated that the fuel pump was replaced. The contact stated that three years later, the fuel pump failed to function as intended. The contact parked the vehicle, and the vehicle was no longer being driven. The manufacturer was not made aware of the failure. The failure mileage was approximately 100,000.
Rear glass hatch hinge separation from glass, passenger side. Vehicle was passed to me after my father passed. Unknown when the hinge separated from glass. This is a safety issue for obvious reasons.
The 2000 Chevrolet Suburban has 11 NHTSA recalls and 304 consumer complaints on file. The high number of complaints suggests potential reliability concerns — review the complaint details above before purchasing. For the most detailed information about a specific vehicle, decode its VIN using our free decoder above.
Enter a specific VIN to get the full report — specs, recalls, safety ratings, complaints, investigations, and technical service bulletins.
Component: FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
CERTAIN TRUCKS AND SPORT UTILITY VEHICLES WERE BUILT WITH FUEL MODULE RESERVOIR ASSEMBLIES THAT CONTAIN FUEL PUMP WIRES CONNECTORS MAY OVERHEAT UNDER CERTAIN OPERATING CONDITIONS.
Consequence: IF THE IGNITION CIRCUIT WIRE IS EXPOSED, THE FUEL PUMP FUSE WILL BLOW, DISABLING THE FUEL PUMP AND CAUSING AN ENGINE STALL OR NO-START CONDITION. IF SUFFICIENT HEAT IS CONDUCTED TO THE PASS-THROUGH CONNECTOR, A HOLE IN THE CONNECTOR MAY RESULT, WHICH MAY CAUSE A 'SERVICE ENGINE SOON' LIGHT TO BE ILLUMINATED DURING THE EMISSION SYSTEM DIAGNOSTIC ROUTINE. FUEL VAPOR AND IN SOME CASES LIQUID FUEL MAY LEAK OUT OF THE FUEL TANK THROUGH THE HOLE IN THE CONNECTOR BODY. FUEL LEAKAGE, IN THE PRESENCE OF AN IGNITION SOURCE, COULD RESULT IN A FIRE. ALSO IF THE IGNITION CIRCUIT OR GROUND WIRE IS EXPOSED AND SHORTS TO THE FUEL LEVEL SENDER CARD WIRES, INACCURATE FUEL LEVEL READINGS MAY RESULT.
Remedy: DEALERS WILL REMOVE THE FUEL TANK, AND REMOVE THE MODULE RESERVOIR ASSEMBLIES FROM THE TANK, AND INSTALL A NEW SERVICE KIT FREE OF CHARGE. AN INTERIM LETTER TO OWNERS WAS MAILED ON MAY 25, 2005. THE OWNERS WERE RE-NOTIFIED ON OCTOBER 19, 2005, SINCE PARTS ARE NOW AVAILABE. OWNERS MAY CONTACT CHEVROLET AT 1-800-630-2438 AND GMC AT 1-866-996-9463.
Component: POWER TRAIN:DRIVELINE:DRIVESHAFT
SOME PICKUP TRUCKS, VANS, AND SPORT UTILITY VEHICLES EQUIPPED WITH A HYDRAULIC PUMP DRIVESHAFT THAT CAN FRACTURE, RESULTING IN IMMEDIATE LOSS OF HYDRAULIC POWER STEERING ASSIST. ON CERTAIN VEHICLES EQUIPPED WITH HYDRO-BOOST POWER BRAKES, THE SAME CONDITION CAN RESULT IN LOSS OF POWER ASSIST FOR BRAKING AFTER THE RESERVE PRESSURE IS DEPLETED.
Consequence: AN INOPERATIVE PUMP CAN CAUSE INCREASED STEERING EFFORT, AND IN HYDRO-BOOST EQUIPPED VEHICLES ALSO INCREASED BRAKING EFFORT, BUT DOES NOT COMPLETELY ELIMINATE THE ABILITY TO STEER OR SLOW THE VEHICLE.
Remedy: DEALERS WILL REPLACE THE HYDRAULIC PUMP. THE CAMPAIGN BEGAN ON FEBRUARY 14, 2005. OWNERS MAY CONTACT CHEVROLET AT 1-800-630-2438 OR GMC AT 1-866-996-9463.
Component: SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS
VEHICLE DESCRIPTION: LIGHT DUTY PICKUP TRUCKS AND SPORT UTILITY VEHICLES. SOME OF THESE VEHICLES HAVE A CLEARANCE CONDITION BETWEEN THE FRONT RIGHT-HAND BRAKE PIPE AND THE BODY CROSS SILL THAT COULD DECREASE TO THE POINT OF ALLOWING CONTACT DURING THE LIFE OF THE VEHICLE. IF CONTACT OCCURS AND THE BRAKE PIPE BECOMES DAMAGED, IN HALF OF THE BRAKE SYSTEM THERE CAN BE A LOSS OF BRAKE FLUID AND PRESSURE. THE BRAKE WARNING LAMP WILL BE ACTIVATED WHEN THE BRAKE FLUID LEVEL REACHES THE INDICATOR LIMIT.
Consequence: DURING BRAKING, THE PEDAL WILL BE LOWER THAN NORMAL AND STOPPING DISTANCES WILL BE LONGER. IF THIS OCCURS WHEN STOPPING DISTANCE IS LIMITED, A CRASH COULD OCCUR.
Remedy: DEALERS WILL INSPECT THE FRONT RIGHT-HAND BRAKE PIPE FOR WEAR. IF THERE ARE SIGNS OF WEAR, THIS SECTION OF THE BRAKE PIPE WILL BE REPLACED WITH A NEW DESIGNED BRAKE PIPE SECTION. IF THERE ARE NOT SIGNS OF WEAR ON THE BRAKE PIPE, THE DEALER WILL INSTALL A SPACER CLIP TO ENSURE SUFFICIENT CLEARANCE BETWEEN THE BRAKE PIPE AND THE BODY CROSS SILL.
Component: STRUCTURE:BODY
VEHICLE DESCRIPTION: LIGHT DUTY PICKUP TRUCKS AND SPORT UTILITY VEHICLES. SOME OF THESE VEHICLES HAVE LOOSE OR MISSING REAR WHEELHOUSE PLUGS. UNDER CERTAIN VEHICLE OPERATING CONDITIONS, EXHAUST GASES CAN FLOW FORWARD AND ACCUMULATE IN THE REAR WHEELHOUSE.
Consequence: THESE GASES COULD FLOW INTO THE PASSENGER COMPARTMENT IF THE PLUG IS MISSING OR LOOSE AND COULD CAUSE POSSIBLE ILLNESS, UNCONSCIOUSNESS, OR DEATH.
Remedy: DEALERS WILL INSPECT THE VEHICLE FOR LOOSE OR MISSING WHEELHOUSE PLUGS AND INSTALL NEW PLUGS IF NECESSARY.
Component: SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
CERTAIN PICKUP TRUCKS AND SPORT UTILITY VEHICLES MAY EXPERIENCE UNWANTED ANTILOCK BRAKE SYSTEM (ABS) ACTIVATION. THIS CONDITION IS MORE LIKELY TO OCCUR IN ENVIRONMENTALLY CORROSIVE AREAS. THIS RECALL WILL BE LAUNCHED IN THE "SALT BELT" STATES OF CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, IOWA, MARYLAND, MASSACHUSETTS, MAINE, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WEST VIRGINIA, WISCONSIN AND THE DISTRICT OF COLUMBIA ONLY.
Consequence: THIS CAN CAUSE INCREASED STOPPING DISTANCES DURING LOW-SPEED BRAKE APPLICATIONS, WHICH COULD RESULT IN A CRASH.
Remedy: DEALERS ARE TO REMOVE THE WHEEL SPEED SENSOR AND THOROUGHLY CLEAN THE WHEEL SPEED SENSOR MOUNTING SURFACE ON THE BEARING, APPLY RUST INHIBITOR TO THE CLEANED SURFACE, GREASE THE MOUNTING SURFACE, REINSTALL THE WHEEL SPEED SENSOR, AND CHECK THE PEAK-TO-PEAK OUTPUT VOLTAGE TO ENSURE THE WHEEL SPEED SIGNAL IS WITHIN SPECIFICATIONS. THE RECALL BEGAN SEPTEMBER 22, 2005. OWNERS MAY CONTACT CHEVROLET AT 1-800-630-2438 OR GMC AT 1-866-996-9463.
Component: AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE-INACTIVE
ON CERTAIN PICKUP AND UTILITY TRUCKS, SOME OF THESE VEHICLES HAVE AN AIR BAG SENSING DIAGNOSTIC MODULE (SDM) WHICH CONTAINS AN ANOMALY THAT COULD RESULT IN THE DRIVER AND PASSENGER'S AIR BAG FAILING TO DEPLOY DURING CERTAIN FRONTAL CRASHES.
Consequence: IN A VEHICLE CRASH, FRONT SEAT OCCUPANTS MAY RECEIVE MORE SEVERE INJURIES.
Remedy: DEALERS WILL RECALIBRATE THE SDM ON THE AFFECTED VEHICLES. OWNER NOTIFICATION BEGAN AUGUST 28, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT CHEVROLET AT 1-800-222-1020 OR GMC AT 1-800-462-8782.
Component: TIRES:TREAD/BELT
TIRE DESCRIPTION: WILDERNESS LE TIRES (BOTH BLACK AND RAISED WHITE LETTER TIRES) PRODUCED DURING THE WEEK OF APRIL 24, 2000 (THE SEVENTEENTH WEEK OF 2000) AT THE CUERNAVACA, MEXICO PLANT WITH TIRE SERIAL NUMBERS V672WL11700 (BLACKWALL) AND V672WL21700 (RAISED WHITE LETTERS). THESE TIRES WERE USED AS ORIGINAL EQUIPMENT ON MODEL YEAR 2000 YUKON XL 1500 SERIES VEHICLES AND WERE ALSO OFFERED AS OPTIONAL EQUIPMENT ON THE 2000 CHEVROLET SUBURBAN 1500 SERIES VEHICLES. TREAD SEPARATION CAN OCCUR DUE TO A LACK OF ADHESION TO THE FIRST STEEL BELT.
Consequence: TREAD BELT SEPARATION MAY BE NOTICED BY IRREGULAR WEAR, NOISE, OR VIBRATION. WITH CONTINUED USE, IT MAY LEAD TO COMPLETE SEPARATION OF THE TREAD/BELT PACKAGE FROM THE TIRE CARCASS, POSSIBLY RESULTING IN A VEHICLE CRASH, PERSONAL INJURY, OR DEATH.
Remedy: ON JANUARY 2, 2001, FIRESTONE MADE A PUBLIC ANNOUNCEMENT OF THE DEFECT AND THAT REPLACEMENT TIRES ARE IMMEDIATELY AVAILABLE AT NO COST TO THE CUSTOMER. REPLACEMENT TIRES ARE AVAILABLE AT EITHER THEIR LOCAL GM OR CHEVROLET DEALER OR BY THEIR LOCAL AUTHORIZED PARTICIPATING FIRESTONE RETAILER. OWNER NOTIFICATION BEGAN JANUARY 1, 2001. OWNERS SHOULD CONTACT FIRESTONE AT 1-800-465-1904.
Component: SERVICE BRAKES, HYDRAULIC:POWER ASSIST:VACUUM
VEHICLE DESCRIPTION: LIGHT DUTY PICKUP TRUCKS AND SPORT UTILITY VEHICLES EQUIPPED WITH VACUUM POWER, 4-WHEEL DISC BRAKES. THESE VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FMVSS NO. 105, "HYDRAULIC BRAKE SYSTEMS." THESE VEHICLES WERE BUILT WITH A KINKED BRAKE BOOSTER VACUUM SUPPLY HOSE.
Consequence: THESE VEHICLES DO NOT COMPLY WITH REQUIREMENTS OF FMVSS NO. 105.
Remedy: DEALERS WILL RE-ROUTE THE BRAKE BOOSTER VACUUM SUPPLY HOSE.
Component: STRUCTURE
CERTAIN PICKUP TRUCK, VAN, AND MINI VAN CONVERSIONS EQUIPPED WITH SOUTHERN COMFORT BUILT RUNNING BOARDS THAT CONTAIN CERTAIN COURTESY LIGHTS MANUFACTURED BY AMERICAN TECHNOLOGY COMPONENTS, INC. THESE UNITS CONTAIN A COURTESY LIGHT OR LIGHTS THAT MIGHT OVERHEAT WHEN THE WIRE HARNESS IS EXPOSED TO EXCESSIVE MOISTURE AND ROAD SALT.
Consequence: THIS OVERHEATING CONDITION CAN CAUSE THE RUNNING BOARD TO MELT OR CAUSE A FIRE.
Remedy: DEALERS WILL REPLACE THE WIRING HARNESS ON THESE RUNNING BOARDS. OWNER NOTIFICATION BEGAN MARCH 7, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT SOUTHERN COMFORT AT 1-800-745-6096.
I STARTED MY SUBURBAN LIKE ANY OTHER DAY, STEP ON BRAKES TO RELEASE THE SHIFTER, PUT INTO DRIVE WITH NO PROBLEM, I WENT ONTO THE HIGHWAY AKA FREEWAY WITH NO PROBLEM, I NEEDED TO MAKE A PANIC STOP, AND THE BRAKE PEDAL WENT STRAIGHT TO THE FLOOR, TRYING TO USE THE EMERGENCY BRAKE PEDAL, THAT ALSO FAILED.. WHEN DID A AMERICAN MADE PRODUCT LIKE THE CHEVY SUBURBAN GAT SUCH A CHEAP MANUFACTURING OF BRAKE COMPONENTS... MY PREVIOUS CAR, 1987 VOLKSWAGEN VANAGON CAMPER NEVER NEEDED STEEL BRAKE LINES REPLACED. THE RUBBER HOSES I CAN UNDERSTAND... BUT STEEL BRAKES LINES SHOULD LAST LONGER THAN 25 YRS.
I HAD A FLAT TIRE. WHEN I WENT TO CHANGE IT, THE SPARE TIRE HOIST WITH LOWERS THE SPARE WAS INOPERABLE AND WOULD NOT LOWER THE SPARE. HAD TO TAKE TRUCK TO DEALER. I WAS TOLD BY DEALER THAT THE MECHANISM TO LOWER THE SPARE HAD RUSTED AND HAD SEIZED AND HAD TO BE REPLACED, WHICH II DID AND PAID FOR. IMAGINE BEING IN AN ISOLATED AREA WITH FOUL WEATHER AND NOT BEING ABLE TO CHANGE YOUR TIRE BECAUSE YOU COULD NOT ACCESS THE SPARE. I BELIEVE THIS TO BE A SIGNIFICANT SAFETY ISSUE. I DID COMPLAIN TO DEALER WITHOUT SUCCESS OR SATISFACTION . THE CAR WAS OBVIOUSLY STATIONARY AT HE TIME THE EVENT
TL* THE CONTACT OWNS A 2000 CHEVROLET SUBURBAN. WHILE DRIVING 20 MPH, THE VEHICLE CAUGHT ON FIRE BETWEEN THE ACCELERATOR PEDAL AND ENGINE FIREWALL. THE FIRE DEPARTMENT WAS NOTIFIED AND WAS ABLE TO EXTINGUISH THE FIRE. A FIRE REPORT WAS FILED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE CONTACT SUSTAINED MINOR BLISTERS TO THE BOTTOM OF THE FEET, WHICH DID NOT REQUIRE MEDICAL ATTENTION. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 232,000.
TL* THE CONTACT OWNS A 2000 CHEVROLET SUBURBAN. THE CONTACT STARTED THE IGNITION AND THE BRAKE PEDAL EXTENDED TO THE FLOORBOARD WITHOUT WARNING WHEN IT WAS DEPRESSED. THE FAILURE RECURRED FOUR TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE BRAKE CABLE FAILED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 11,000.
IN THE PROCESS OF REPLACING THE FUEL PUMP FOR THE 3RD TIME.. FIRST ONE WAS UNDER WARRANTY BUT THE NEXT 2 ARE ON ME..NOW MY MECHANIC INFORMED ME OF A NEWER DESIGN ... SHOULD HAVE CAME OUT EARLIER.
TL* THE CONTACT OWNS A 2000 CHEVROLET SUBURBAN. WHILE DRIVING APPROXIMATELY 4 MPH ON DRY ROAD SURFACES, THE ABS ENGAGED WHEN THE BRAKE PEDAL WAS DEPRESSED. THE FAILURE RECURRED WHENEVER COMING TO A STOP. IN 2005, THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 05V379000 (SERVICE BRAKES, HYDRAULIC); HOWEVER, THE CONTACT HAD NOT EXPERIENCED A FAILURE AT THE TIME. THE REMEDY WAS INSUFFICIENT AND THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 106,000. UPDATED 04/08/16*LJ *JS
WHILE DRIVING AT 30 MILES PER HOUR APPLIED THE BRAKES AND BRAKE PEDAL BECAME SOFT AND WENT TO THE FLOOR. THE VEHICLE BARELY CAME TO A STOP BEFORE I HIT ANYTHING. NO WARNING LIGHTS OR MESSAGES APPEARED BEFORE THIS HAPPENED. FOUND BRAKE FLUID LEAKING FROM RUSTED METAL TUBING ON FRAME JUST BEHIND DRIVER'S SIDE FRONT WHEEL.
I HAVE BEEN WORKING IN THE 9100 KEYSTONE AVE. OFFICE BUILDING FOR THE PASSED TWO AND A HALF MONTHS. FOR OVER A MONTH NOW THERE HAS BEEN A BLACK CHEVROLET SUBURBAN PARKED IN THE SPOT NEXT TO MINE. IT HASN'T BEEN TOUCHED FOR OVER A MONTH. IF IT IS A STOLEN VEHICLE I WANT TO REPORT IT SO THAT IT CAN BE RETURNED TO THE OWNER.
BRAKES FAILED, HAD TO DRIVE OFF THE ROAD IN FEAR OF HITTING CAR IN FRONT OF ME. CORRODED REAR BRAKE LINES, REAR BRAKE LINE BLEW OUT. *TR
I WAS SITTING IN MY DRIVEWAY AND I PRESSED ON THE BRAKE TO ENGAGE REVERSE WHEN THE BRAKE PEDAL WENT ALL THE WAY TO THE FLOOR. THIS IS NOT A NORMAL BRAKING FOR OUR SUBURBAN. BRAKE FLUID WAS ADDED TO THE BRAKE FLUID COMPARTMENT AND BRAKES WERE RE-TESTED; BRAKE PEDAL CONTINUED TO GO TO FLOOR. FURTHER INVESTIGATION OF THE VEHICLE OUTSIDE THE SUBURBAN FOUND BRAKE FLUID LEAKING FROM BRAKE LINE WHEN BRAKE PEDAL WAS ENGAGED. *TR
TL* THE CONTACT OWNS A 2000 CHEVROLET SUBURBAN. THE CONTACT STATED A ROUTINE MAINTENANCE HE WAS NOTIFIED THAT THE BRAKE LINE WAS CORRODED. THE TECHINICIAN STATED THAT THE BRAKE LINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 146,000. UPDATED 11/7/14*CN UPDATED 7/27/2015*JS
2000 CHEVROLET SUBURBAN. CONSUMER WRITES IN REGARDS TO REIMBURSEMENT FOR RECALL CLAIM DENIED. *SMD THE CONSUMER STATED HE HAD THE HUB ASSEMBLIES AND SENSORS REPLACED BY A CERTIFIED MECHANIC DUE TO THE SPEED SENSORS BEING RUSTED. THE CONSUMER STATED HE HAD THEM REPLACED, FOR MUCH LESS THAN THE DEALER WOULD HAVE CHARGED.
MY FAMILY AND I (2 ADULTS AND 2 CHILDREN) ALONG WITH 2 OTHER BOYS (AGE 14) WERE DRIVING DOWN A HILL AND EXPERIENCED A COMPLETE BRAKE FAILURE. MY HUSBAND ATTEMPTED TO STOP AT A LIGHT AND DISCOVERED THAT THE BRAKES WERE INACTIVE. THE ROAD DECLINED STEEPLY FOR SOME TIME AND IT WAS A NIGHTMARE AS HE TRIED EVERYTHING (E.G., SHIFTING TO LOWER GEAR, EMERGENCY BRAKE, PARK) TO STOP THE CAR. AS WE WERE CLOSE TO A MAJOR HIGHWAY AND RIVER, MY HUSBAND HAD NO CHOICE BUT TO STOP THE CAR BY CRASHING INTO AN EMBANKMENT. GIVEN THE SPEED OF THE VEHICLE, IT WAS A HORRIFIC CRASH. I'M STILL RECOVERING FROM MULTIPLE BROKEN BONES. MY SON HAD TO HAVE EXTENSIVE SURGERY ON HIS FACE. WE ARE LUCKY TO BE ALIVE. IT APPEARS BRAKE FAILURE IN THIS AGE AND MODEL OF CHEVY IS NOT UNCOMMON AND THE COMPANY IS AWARE OF THIS PROBLEM. HOW CAN THEY STAND ASIDE AND RISK SO MANY LIVES? ONE MONTH PRIOR TO THE CRASH, OUR CAR HAD PASSED ITS ANNUAL INSPECTION AT A CHEVY DEALERSHIP. NO BRAKES ISSUES WERE IDENTIFIED. BETWEEN THE MENTAL AND PHYSICAL CHORES OF RECOVERING, IT HAS TAKEN ME THIS LONG TO GATHER THE ENERGY TO WRITE THIS COMPLAINT. OWNERS SHOULD BAND TOGETHER TO SUBMIT A CLASS ACTION LAWSUIT. CHEVY NEEDS TO BE HELD ACCOUNTABLE. OUR FAMILY IS LUCKY TO BE HERE. WE WILL NEVER PURCHASE ANOTHER CHEVY VEHICLE AGAIN. *TR
Showing 15 of 304 complaints